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DSTV Subscribers Ask for Pay-as-You-View Billing System

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Digital Satellite Television (DStv) service subscribers in Nigeria are grumbling over the continued payment for services not rendered by MultiChoice, the major distance-to-home service provider in Nigeria.

 

In separate interviews with the News Agency of Nigeria (NAN) in Lagos, DStv subscribers pleaded with the Federal Government to enact a law to compel MultiChoice to introduce “pay-as-you-view billing’’ system.

 

The subscribers said that there was need for such billing system, as it would ensure value for subscription.

 

Many of the subscribers complained of paying for what they did not get services for, saying that after several complaints, MultiChoice did not listen.

 

Mr Uzochukwu Nwafor, a businessman said that MultiChoice was not considerate on how it was handling the issue of pay-as-you-view.

 

“They need to put a regulation in place to help subscribers enjoy the money they paid to view the programmes.

 

“With that (pay-as-you-view billing), we can save some money, I see subscribing to DStv programmes as a waste of money; it does not happen abroad or even in South Africa, ‘’ he said.

 

Mr Silvanus Nwankwo, a civil servant, said that the National Assembly (NASS) was supposed to look into the operations of MultiChoice.

 

“Many companies come to Nigeria and rip us off because our policies are not being implemented.

 

“Again, DStv does not have serious competitors and that is why the company is behaving as it pleases.

 

“The Pay-As-You-Go billing that telecommunications operators offer is supposed to be applicable to DStv,’’ he said.

 

Nwankwo, however, said that the NASS should focus on the number of Nigerians that subscribed to the company’s service and insist on reducing prices of its bouquets.

 

A Hip Hop Artiste, Ishmael Lawal, popularly known as ‘King Songo’ said that MultiChoice was defrauding Nigerians, as its decoder did not work properly.

 

Lawal said that after subscription, he hardly watched the programmes because the signal was poor.

 

He also said: “The company cuts off subscriptions two days before expiration, without warning.

 

“Again, they keep repeating programmes, when one had paid to get new and trending programmes.’’

 

A source at the Consumer Protection Council (CPC), who pleaded anonymity, said that the council had already taken MultiChoice to court over the issue.

The source said that CPC received complaints from consumers against MultiChoice, among which was the refusal of the company to offer pay-as-you-view billing on both DStv and GOtv.

 

The complaints included failure to receive signal after subscription paid; subscription disconnection prior to end of billing cycle with no credit applied for paid time lost; and lack of clarity in terms and conditions.

 

Other complaints were: non-activation of free to air channels except when a consumer complained; and confusing toll-free customer care telephone channels.

 

Others complaints were: arbitrary charges; confusing billing; blocking some channels already subscribed; poor picture or signal quality with excessive and un-compensated downtime during both inclement and clear weather conditions; and lack of responsiveness.

 

Martin Maputo, the General Manager, Sales and Marketing, MultiChoice, said that for two months, the company would cut prices for its bouquets.

 

Maputo said that MultiChoice wanted subscribers to enjoy the 2018 Christmas with their families, while enjoying music, food, movies, among others.

 

According to him, this year’s Festive Together theme is: “It is a Good Time to Gather and There is no Place Like Home’’.

 

“We want families to be together and watch different programmes on our DStv Sports, Wrestling, All Africa Music Awards (AFRIMA), Cross River Festivals, The Experience – a Church Programme with a lot of artistes playing.

 

“Others are Akwa Ibom Christmas Carols Festival, Children’s programmes and cartoons, Miss Africa Pageant and others.

 

“We want to use all these again to help raise funds for the less-privileged people, because they have no one to help them,’’ Maputo said.

 

Maputo said that the new prices for some bouquets are – HD premium normal from N11,900 to N9,900; GOtv from N6,900 to N3,200, Explora from N52,000 to N29,900 and the Premium is N38,000.

 


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Nigeria’s Public Debt Now N121trn – DMO

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Debt Management Office (DMO) says Nigeria’s total public debt has reached N121.67 trillion within three months.

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The Cable reports that this figure represents an increase of N24.33 trillion or 24.99 percent from the N97.34 trillion as of December 2023.

Nigeria’s public debt profile consists of the federal and subnational governments’ domestic and external debt stocks — the 36 states and the federal capital territory (FCT).

According to the DMO, the increase was primarily due to new domestic borrowing by the federal government to partly fund the deficit in the 2024 budget as well as disbursements by multilateral and bilateral lenders.

“Total domestic debt was N65.65 trillion (USD46.29 billion) while total external debt was N56.02 trillion (USD42.12 billion). Excluding naira exchange rate movements in Q1 2024, only the domestic debt component of total public debt grew from N59.12 trillion on December 31, 2023, to N65.65 trillion on March 31, 2024.

“The increase was from new borrowing to part-finance the 2024 Budget deficit and securitization of a portion of the N7.3 trillion Ways and Means Advances at the Central Bank of Nigeria.

Whilst borrowing, as provided in the 2024 Appropriation Act, will continue, we expect improvements in the government’s revenue to enhance debt sustainability.”

On June 13, the Minister of Finance and Coordinating Minister of the Economy, Wale Edun, announced the approval of two major “financial support packages” by the World Bank — valued at $2.25 billion. In May, the Bureau of Public Enterprises (BPE) said the federal government has secured a $500m World Bank loan to boost electricity distribution in the country.

Prior to this, the federal government had received $750 million from the World Bank for humanitarian and social reforms and $1.5 billion for its economic stabilisation plan.


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Icasa Orders Shutdown of StarSat, StarTimes SA Arm over License Controversy

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Independent Communications Authority of South Africa (Icasa) has declined to renew the license of On Digital Media, the operator behind StarSat, the South African branch of StarTimes Media.

Icasa Orders Shutdown of StarSat, StarTimes SA Arm over License Controversy

The decision, communicated in a letter to On Digital Media, mandates the company to cease operations by September 18, 2024, leaving the reasons for this decision and the steps required to secure a new license unclear.

Despite the shutdown order, Debbie Wu, CEO,  StarSat assured that the company will not be closing its operations anytime soon and is actively liaising with Icasa to find a resolution.

“We can assure you and the public that On Digital Media/StarSat will not be closing its operations anytime soon” Debbie Wu, CEO, On Digital Media.

“There’s been no notice to staff and StarTimes is still selling StarSat decoders to new customers,” an insider told TVwithThinus.

Reports that Icasa hadn’t renewed StarSat’s licence surfaced in early June 2024.

Icasa claimed it had sent a letter in mid-March to Wu and Ronald Reddy, general manager for legal, risk, and compliance, On Digital Media indicating it may issue a statement to inform subscribers, content providers, and financial stakeholders about the shutdown.

“Take note that Icasa may publish a notice on its website and/or in the Government Gazette advising affected subscribers, content providers and stakeholders about the winding up of ODM’s broadcasting services“, the regulator said.

Icasa clarified that it does not have the mandate to consider transfer or renewal applications for expired licenses and instructed On Digital Media to share its plan for notifying subscribers, content providers and stakeholders about the service cessation.

Wu stated that the company is exploring all regulatory and legal issues surrounding its licensing and reiterated that StarSat will continue its operations for the foreseeable future.

“Should such an event materialise, which we doubt will happen, we will respect our obligation in terms of the law to notify all interested parties,” Debbie Wu said, according to TVwithThinus.

 


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Climate Action Africa Reinforces Africa’s Urgency for Climate Change @CAAF24 Event in Lagos

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Climate Action Africa Forum 24 (CAAF24) held in Lagos, Nigeria marked a pivotal moment in the global effort to address climate change, organized by Climate Action Africa (CAA), a leading environmental advocate in Africa. CAAF24 aims to galvanize action and underscore the urgent need for climate action across industries and communities across Africa.

The event, held at the prestigious Landmark Center, brought together a diverse array of stakeholders including government officials, business leaders, academics, civil society representatives and the media.

The theme of this year’s forum, “Green Economies, Brighter Futures,” highlights the imperative for immediate and collective action in mitigating the effects of climate change in Africa and achieving global sustainability goals.

“CAAF24 serves as a critical platform for dialogue and collaboration,” said Grace Oluchi Mbah, Co-Founder and Executive Director of CAA.

“With the event, we aim to increase education and awareness on climate change, showcase innovations and projects driving Africa to a sustainable future, and more actively contribute to the expansion of Africa’s green economy.”

The program featured addresses from Her Excellency, Madame Ramatoulaye Diallo Ndiaye, Former Minister of Culture Mali and Founder and CEO of the Great Green Wall of Africa (GGWoA) Foundation who was the special keynote speaker.

There were breakout sessions for panel discussions and workshops that focused on key issues such as the potential of forests and carbon credits, climate financing, Nigeria’s carbon market activation, mobilizing private capital for climate-positive investments in Africa, building resilient and livable African Cities and more. Sessions were designed to encourage interactive participation and exchange of ideas among participants from diverse backgrounds and sectors.

In addition to formal sessions, CAAF24 included networking opportunities and showcased the selection of outstanding innovations from over 800 registerations through the Deal Room, a platform that connected high-impact climate innovators in Africa with potential investors seeking to accelerate sustainable solutions.

Other highlights at CAAF24 were the audacious launch of the Billion Trees for Africa Initiative as part of CAA’s community programs and the unveiling of the Pan-African Green Economy Program (PAGE), a partnership with IDEA AFRICA and the Founder Institute that seeks to grow a new generation of 5,000 green innovators across Africa by 2035.

The selection of Omoniyi Praise (1st position), Treasure Nwosu (2nd position) and Alabi Abimbola (3rd position) as winners for the Climate Champion Quest organised by STEAM Funfest also stood out at CAAF24.

As Africa faces increasingly severe climate impacts, CAAF24 is a platform that is committed to unifying the participation of diverse stakeholders in advancing and achieving climate action in Africa. By reinforcing the urgency of climate change through meaningful dialogue and collaboration, CAAF24 inspires concrete steps towards a more sustainable and equitable future for all.


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