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EDS Express Thrives on Transparency –Udoh

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Udoh Felix, the managing director/chief executive officer of EDS Express Limited, a courier, haulage and logistics company, has harped on the need for courier companies in Nigeria to exhibit transparency in their dealings with their clients to restore the confidence of clients on the courier industry. This according to him, will be able to take the industry to the next level .He said the confidence of clients in the industry has been smeared as a result of a number of sharp practices perpetrated by some bad eggs amongst them in the past.
Udoh emphasized that the Courier Regulatory Department is now trying to do everything possible to correct some of those wrong doings to ensure that the courier industry is properly shaped. Furthermore, he said there is need to redeem the confidence that has been lost over the years so that people can walk up to courier offices and entrust them with their mails and consignments without being scared that such mails may be tampered with, dumped, misrouted, or get lost in transit even as he urged entrepreneurs and investors in the industry to invest more money saying that courier business is capital intensive. 
On the importance of Information and Communications Technology on the sector, Udoh said the gains of ICT on any industry or economy even to an individual cannot be overemphasized.  He said with one of the tools called track and trace, customers of the company can sit in the comfort of their homes and offices and track the movement of their mails all over the world once you send such document or parcel. He said the company gives the client an airway bill number with which he can log on the company’s website to monitor the movement of his parcel until such a parcel gets to its destination.  According to him, such a facility can also allow one to know who assigned for the letter on arrival and at what time.
Udoh also informed that to exploit the ICT further that the company is working to ensure that all its operations are computerized at least in the zonal districts to link up with the head office to be able to sit down in Lagos and know what is happening in Abuja for instance and in other locations.
Customer satisfaction remains a core passion and strong selling point of the young company that has within barely one year of its operation, having been licensed in July last year by the CRD, opened 15 branch networks in the country.
“We would rather run at a loss, deliver customer consignment at a loss than delay it one minute longer than necessary. We believe in doing things the right and proper way. When it comes to bulk mail, if for any reason we cannot deliver anyone, we would rather send it back to the owner even if he decides not to pay us. We would rather feel satisfied that we have done a good job than dump the mails and come forward to say that we have delivered,” he said.
The kind of conscience we operate he explained will not allow us to do that for we believe in transparency, speedy delivery and reliability. “We believe that if a man walks into our office and gives us a piece of paper  which you may not know the value of, we believe  that the man who owns that piece of paper and is paying for its delivery  has high regard for that piece of paper.”
On what informed the setting up of the company? Udoh said the directors of EDS had thought over the past years some of the things not properly done in the courier service delivery including misrouting of mails, pilfering, delay in delivery and service failures among other things and decided to play a leading role in transforming the sector by providing first class service to clients.
He noted that some of the courier companies would claim to be able to deliver within 24 hours or return sender’s money and at the end of the day you have a document that is urgent taking two to three days before reaching its destination. “For us at EDS that is not supposed to be the face of courier,” Udoh said.
“When you talk about courier service, it has to do with speed, reliability, transparency. If you are a courier service operator and I walk up to send my document through you , I want to believe that document shouldn’t be tampered with  and I also expect that it should be delivered on time too because I paid for it”
To further underscore the importance of speedy mails delivery, Udoh said looking back, courier service all over the world started with the airline from the aviation industry and that in those days when the aviation industry came on stream, first area of service as a matter of priority was mail delivery and passenger service was secondary.
On how to regulate the sector adequately, EDS CEO said the issue has come up a number of times at CRD organized workshops and trainings for courier operators but he believes anything that will shape the future of the courier industry will be a worthwhile development.
“I don’t see anything wrong in CRD being given an autonomous title to fully regulate the industry. For now there is a limit to which it can regulate the industry. Except a person that is fully empowered to regulate the industry, there are certain things he may not be able to do and even to achieve. CRD is doing marvelously well. The man at the helm of affairs, Dr Simon Emeje is the kind of man we need there. He is the kind of man we believe will take the courier industry to the shore. He has a passion for the job, he is focused, he is open and transparent, he leaves his doors open at any time irrespective of who you are,” Udoh disclosed.
On the company’s expansion plans, Udoh said in the next few years the target of EDS is to have outstations in all the 36 state capitals in Nigeria. According to him, the company has at present outstations in about 15 cities and network agents in all the cities of the federation as he said even now that the company has consignments going to almost all the cities of the federation.  He emphasized that for a courier company and service delivery  that there is great  need effective network system without which one  cannot break even. “So part of the focus we have for the next five years is to ensure that we have superlative network coverage,” he said.

 


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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FG Partners World Bank, AfDB on Climate Action

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The Federal Ministry of Livestock Development has announced its commitment to collaborate with the World Bank Group and the African Development Bank (AfDB) to address climate change challenges affecting Nigeria’s livestock sector.

Permanent Secretary of the ministry, Dr. Chinyere-Ijeoma Akujobi, made this known during a meeting with a delegation from the two banks on Wednesday in Abuja.

She said the partnership aims to unlock opportunities for sustainable growth and resilience in the industry and that the collaboration is strategic in realising the ministry’s strategic goals.

“The proposed collaboration aligns with our mandate to mitigate the adverse impacts of climate change on livestock production, safeguard livelihoods, and promote environmentally responsible practices throughout the value chain,” the permanent secretary said.

Represented by the Director of Planning, Research and Statistics in the ministry Mr. Ohaeri Ezenwa, Dr. Akujobi highlighted the livestock sector’s significance to Nigeria’s economy.

She pointed out that “Despite its importance, the sector is highly vulnerable to climate variability and change,” outlining its implications for animal health, productivity, and greenhouse gas emissions.

While emphasising the urgency of robust policies and reliable data to address the impacts of climate change, the Director (Technical) and Team Lead of the Technical Working Group on Climate Change, Dr. Alike Peter, explained that “These realities underscore the need for evidence-based policies and coordinated national action to drive climate-smart livestock development.”

Dr. Peter said that the Technical Working Group supports the National Livestock Growth Acceleration Strategy (NLGAS), which aims to double the sector’s contribution to GDP from approximately $32 billion to $74 billion in a decade.

He added, “Both growth pathways have direct implications for greenhouse gas emissions, making climate considerations crucial in livestock development planning.”

The ministry is also collaborating with the World Bank to establish a national methane baseline and develop evidence-based mitigation measures.

Dr. Peter said, “Ongoing collaborations aim to strengthen Nigeria’s Nationally Determined Contributions (NDCs) and access carbon markets.”

Dr. Harrison Charo Karisa, a representative from the World Bank Group, highlighted opportunities in climate-smart aquaculture, the blue economy, and carbon markets.

“Seaweed can serve as a nutritious livestock feed supplement rich in essential vitamins and minerals,” he noted.

Dr. Youssouf Kabore, Chief Livestock Officer at AfDB, commended the ministry’s proactive approach and assured the bank’s support in implementing effective interventions in the livestock sector.

 


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Kaspersky Highlights Cyber Threats at a Major Event Such as the Winter Olympics Games

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The 2026 Winter Olympics will begin on February 6 in Italy, attracting the attention of fans both online and offline. Hundreds of athletes will participate, and the host cities are expected to welcome large crowds. Kaspersky experts have listed the types of threats that may emerge in the context of a major international event, regardless of its location.

The Event Audience as a Target

The Olympics attract thousands of people travelling to the host country. Offline spectators may face unpleasant surprises such as fake tickets, which scammers distribute. This could result in stolen funds from bank accounts or even compromised cryptocurrency wallet credentials instead of access to their favourite events. Meanwhile, online fans are at risk from fake live streams and fraudulent websites selling merchandise of their favourite athletes.

Travellers may also encounter fraudulent services posing as cell phone plans that collect and steal personal and financial information. That is why it’s convenient to choose Kaspersky eSIM Store to always stay connected, avoiding potential fraudulent services and physical SIM card hassles.

Attacks on athletes

Cybercriminals may exploit publicly available information and the popularity of the participating athletes. Other scenarios might be targeted phishing attacks and deepfake-based operations aimed at data theft or blackmail.

These should be of particular concern, as well as the potential hijacking of social media accounts. In addition, athletes may face risks of ‘doxxing’, — the public exposure of private information — and other forms of tech-enabled abuse, which can impact personal safety.

Threat actors may also take advantage of vulnerabilities in online security, particularly through data leaks that affect users’ personal information. The Data Leak Checker feature in Kaspersky Premium enables users to identify potential compromises in their accounts, alerting them to any risks of exposure.

Urban infrastructure attacks

Both profit-driven and other types of threat actors may target critical city systems, including transportation, utilities, communication networks, and vulnerable public Wi‑Fi, with the aim of disrupting services or compromising operational stability.

According to a 2024 study by Kaspersky, conducted ahead of the Summer Olympic and Paralympic Games in Paris, nearly 25 percent of the approximately 25,000 free Wi-Fi hotspots analysed in the city were found to have weak or no encryption, putting users’ personal and banking data at risk of theft.

These attacks can be carried out using malware, network intrusions, or manipulation of connected systems, potentially affecting city operations and services relied upon by residents and visitors. Using security solutions such as Kaspersky Premium along with a VPN will help to protect data by encrypting Internet connection and securing online activity.

Ransomware

Ransomware actors, seeking maximum profit, may view mass events and the related entities such as vendors or other organisations in the supply chain as high-value targets. To maximise financial gain from the high demand to attend the event in person, such attacks can target hotel networks in the host city, as well as stadiums, official ticket sales platforms and other event resources.

APT attacks

Advanced Persistent Threat (APT) actors also consider large international events as strategically significant targets due to their global visibility, high concentration of critical IT infrastructure contractors and complex supply chains.

A prime example of such an attack was the Olympic Destroyer, used against the IT infrastructure at the 2018 PyeongChang Olympics. In this attack, the malware spread within the organisers’ network using compromised credentials and was aimed at sabotage and disrupting the operation of the event.

Hacktivism attacks

Hacktivist actors may launch campaigns targeting event-related organisations to achieve their strategic goals and public attention. These offensive operations could take the form of data theft and leaks, misinformation, or the disruption of the systems involved in the event, such as broadcast infrastructure or ticketing platforms, potentially affecting both the spectators and organisations.

“Events on the scale of the Olympic Games typically draw significant attention from cybercriminals, and potential threats can take many forms, affecting spectators, cities’ infrastructure and the athletes themselves, as well as millions of people accessing with digital services before, during and after the event.

The international dimension and big audience make such events especially attractive targets for sophisticated actors, who pose serious threats that everyone involved should be prepared for,” said Igor Kuznetsov, Director of Global Research & Analysis Team at Kaspersky.


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Leadway Assurance Commences Use of Fintech in Insurance Product Distribution

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Leadway Assurance has entered into strategic partnership with Paga, the fintech company behind the Doroki merchant platform for the distribution of insurance products.

In the partnership, Paga will use its technology to deliver comprehensive insurance solutions designed specifically for Doroki merchants. The collaboration aims to help merchants safeguard their businesses against everyday risks and recover quickly from unforeseen events. Speaking on the partnership, the General Manager, Doroki Merchants, Arike Okwunowo, said the development meant that its merchants could focus on growing their businesses with peace of mind due to insurance protection.

“At Doroki, we see our merchants as partners in driving economic activity across Nigeria’s retail landscape. This partnership with Leadway, an insurer with decades of experience and a strong reputation for reliability, means our merchants can focus on growing their businesses with the peace of mind that they’re protected,”

Also commenting on the development, Head of Digital Business, Leadway, Diana Mulili reiterated Leadway’s commitment to expanding access to financial security for every Nigerian, saying, “At Leadway, we believe insurance should integrate seamlessly into the everyday realities of people and businesses.

“By partnering with Doroki, we are embedding practical, easy-to-understand insurance solutions into a platform—helping them protect their income, assets, and livelihoods while continuing to grow with confidence.”

 


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