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Emergence Communications Centres 5 Years After

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Nigeria has poor record of disaster management in spite of the existence of various agencies whose primary responsibility is to effectively respond to disaster whenever and wherever it happens, with the view of assisting the victims.
Among these agencies include the police, fire service, road safety and above all National Emergence Management Agency (Nema), established in 1999 to coordinate activities of all disaster management activities in the country.
Instances are bound which exposes inefficiency of these disaster management agencies, among them are the bomb explosion at the Ikeja military cantonment that resulted in the loss of many lives and Bellview Airline crash at Lisa village in Ogun state.
It is regrettable that greater percentage of Nigerians that died as a result of the explosion at the cantonment were not killed by the exploded bomb but due to fear of uncertainty, as they were not adequately informed about what was going on. Many thought that Nigeria was under attack by external forces and in the process of running for dear life; they met their untimely death by jumping into the canal thinking that it is an escape route.
Observers believe that if people were informed either through radio, television or public address system on the cause of the explosion many lives lost in that disaster would have been saved. Few years after this unfortunate incident, Nigeria’s level of preparedness in disaster management was put to test again when a Bellview Airline crashed at Lisa village in Ogun State. It took more than 24 hours to locate the crashed aircraft, and by the time this was done, all the passengers on board who were alive few hours after the crash had died.
On December 10, 2005, now defunct Sosoliso Airline crashed and went up in flames within the perimeter walls of Port Harcourt airport, consuming 110 passengers including 62 children. The airport fire service was not able to save any passenger from the inferno owing to malfunctioning of the equipment. These few of several instance of the level decay in the country’s emergency management institutions, as well as to strengthen these institutions and to provide a more effective means of emergency management that the federal government through the ministry of information and communications directed Nigerian Communications Commission (NCC) to establish Emergency Communications Centres in the country. It was designed to offer Nigerians in distress situation assistance by them putting a call to through to the centre on its code and the centre will respond with rescue depending on the nature of the distress.
How the centres came about
The ministry of information and communications in august 2005 set up a committee headed by engr. Steven Bello, then executive commissioner in NCC, but now acting executive vice chairman, NCC. Other members of the committee include Mr. F. Y. Daudu from Ministry of Information and Communications who served as secretary, Mr. Balarabe Gambo of National Emergency Management Agency, representatives of the Police, and Nigerian Telecommunications Limited (Nitel), as well as Mr. Chioke Ogugua representing telecommunications operators.
The committee was to determine the organizational framework and administrative structure that will be required to establish and operate a public protection communications system; recommend a suitable telephone number that will be assigned for distressed call all over the country; as well as recommend means of funding for the scheme to ensure that it is self-sustaining and independent of government funding or budgetary allocations. The committee was also to recommend a frequency or frequencies that should be reserved to communicate with the centres; to determine, if there is any legislative enactment required in order to give legal backing to any of the recommendations made; and recommend modalities for its implementation.
The committee was given four weeks to submit its reports to the feral executive council. Upon the rectification of the report, NCC was directed to implement the recommendations on the establishment of the National Emergency Communications Centres.
Implementation Effort
As part of its implementation plans, NCC mapped out four levels of interaction on the establishment of the centres. These include interaction with equipment vendors such as Nokia, Siemens, Huawei among others who will be supplying equipment that will be used in the centres, telecommunication operators, civil society agencies responsible for disaster management as well as state governments that going to provide land for the centres.
At the interactive session with telecommunications service providers held in Lagos, Mr. Steven Bello, explained that the emergency service code is usually an all service number that can be call in any situation where state-run emergency services are needed.
Bello noted that the interaction with operators was to discuss the requirement for the interconnectivity of such centres which is based Geographical Information System (GIS). According to him, the commission wants the operators to be able to send information about the subscriber on their network who is dialing 119 prescribed distress code in case of emergency.
“We want to get where the co-ordinates of the cell site from which the call is coming from, we want to get the telephone number if possible the caller’s state and local government. Once we get this information, we can use it to query our data base which we are about compiling, from there we will be able to get the nearest response agency close to the victim,” he said.
He cited instance of people who get into distress in places where they don’t know anybody or telephone number of closest police station, ambulance and other emergency response agencies. Such people, he said, can dial the three digit number which will direct the person to an emergency communications centre nearest to him, and from there the person will be directed to the nearest response agency that can help him.
Apart from this, each of the centres would have standby ambulance and other infrastructure such as a borehole to take care of fire related disasters. “We will have fuel depot in the emergency communications centres so that the police vehicle or ambulance stationed at the centre will not complain that they don’t have fuel to move when it’s being called,” Bello stated.
“We are going to provide all the necessary infrastructure, in fact, in the emergency communications centres we will also provide helicopter landing park so that the states that have helicopters such as Abuja and Kaduna can make use of them when there is need for the helicopter to go and rescue somebody who is in a place that is not accessible by road.”
He said that all emergency calls to the centre code are going to be toll free from all network operators in the country.
In line with the recommendations of the committee on the method of financing the communications centres so that they won’t be dependent on budgetary allocation, Bello said they are looking at a similar system in United States of America where one percent in every call made is taxed to finance the centre.
Having realized the need to partner relevant agencies in the establishment of these centres, Bello said NCC would collaborate with Nema in the implementation of the scheme.
He said that explained the presence of Mr. Daniel Gambo, deputy director, communications, Nema, at the interaction with telecom operators. Gambo said they intend to engage experts in disaster reduction and management that will assist in the operations of the centres.
Mr. Samuel Uchega, managing director, Mavis Computel Nigeria, the consulting company for the scheme, said there is going to be a legislation that will prescribe penalty for phones identified to have made calls or send short message service that is not meant for emergency situation to the code. The penalty, he said will be to block such phone line.
He explained that they are also going to establish a smooth communications between distress caller and the administrators in the emergency centres. Ucheaga also noted that the emergency communications centres are going to interface with switches of telecommunications operators to ensure that calls are not delayed in anyway.
NCC has so far gotten land allocation from four state governments for the establishment of emergency communications centres in their states; these include Taraba, Kwara, Plateau and Kaduna.
Sequel to this federal executive council early last year approved the release of N2.4billion for the commencement of the Emergency Communications Centres project across the country.
It more than a year after the approval no concrete result has been seen towards the realization of this laudable initiative.
In his first media interaction session after being pronounced acting executive vice chairman, NCC, engr. Bello re-affirmed his commitment to realizing the Emergency Communications Centre project among other projects initiated under the immediate past EVC, Engr. Ernest Ndukwe. With this assurance it is the believe of Nigerians that concerted effort should be made to see that at least the first set the centre where land have been acquired takes off.

 


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Irvine Partners CEO Rachel Irvine Sweeps Top Industry Honours in the UK and EMEA

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Irvine Partners, the woman-led, African-born creative communications agency operating across Nigeria, has cemented its position as a disruptive force on the global stage following a landmark week of international industry recognition for its CEO and founder, Rachel Irvine.

Irvine Partners CEO Rachel Irvine Sweeps Top Industry Honours in the UK and EMEA

Rachel-Irvine-CEO-Irvine-Partners

Irvine has been named to Campaign UK’s prestigious 40 over 40 list for 2026, while simultaneously earning a place on PRovoke Media’s Innovator 25 EMEA index – two of the communications industry’s most closely watched honours, secured in the same week. The achievement places her among the most influential and progressive communications leaders across Europe, the Middle East, and Africa.

For Nigeria – Africa’s largest economy and one of its most competitive and complex communications environments – the recognition speaks directly to something the local industry has long understood: that the strategic thinking, cultural intelligence and executional precision forged in African markets is not a regional advantage. It is a global one.

Irvine Partners brings this philosophy to some of the world’s most prominent digital and consumer brands in the Nigerian market, including TikTok, Spotify, Uber and Google – organisations that demand communications work of the highest international calibre, delivered with genuine local understanding.

An African agency rewriting the global narrative

Campaign UK’s 40 over 40 celebrates individual excellence, leadership and lasting impact within the British media and marketing landscape. PRovoke Media’s Innovator 25 spotlights those who are dismantling traditional PR structures, advancing data-led practice, and reshaping how the industry operates. To earn both in a single week is rare by any measure.

What underpins both honours is a story that begins not in London but in Africa – in the dynamic, high-stakes communications environments of markets like Nigeria, where agencies must be sharper, faster and more culturally precise than anywhere else in the world.

“These accolades are less about my own journey and far more about where Irvine Partners is going as a collective,” says Rachel Irvine. “For a long time, the global communications industry treated African agencies as local executors of global strategies. What we’ve proven over the past few years is that the technical craft, cultural capital, and data frameworks built within our agency are not just scalable for the continent; they are world-class.”

Built on the same ethos that works in Lagos

The recognition follows the agency’s strong performance at the IN2 SABRE Awards EMEA, where Irvine Partners took major wins for Unicorn School – its proprietary internal talent development programme – and for its advanced data analytics capability, alongside notable shortlists for global clients including Spotify and Uber.

Nigeria’s communications market is one of the most demanding in the world. Consumer audiences are sophisticated and discerning. The media environment is layered, fast-moving and deeply attuned to authenticity. Brands that succeed here do not do so through generic messaging – they do so through precision, cultural credibility and strategic consistency. These are precisely the competencies that Irvine Partners has built its international reputation on.

“The PR landscape has fundamentally shifted,” Irvine adds. “Clients no longer want siloed regional strategies; they want intelligent, culturally intuitive storytelling backed by bulletproof analytics that move the business needle. We built our foundations on that exact ethos in highly dynamic markets, and bringing that specific DNA to the UK and EMEA regions is why we are winning.”

The agency’s agile, borderless model – deliberately structured to move at the speed of modern brands rather than the pace of legacy networks- is one that Nigerian communications professionals will recognise as a natural evolution of how the best African agencies have always operated: lean, sharp and built for impact.

Underlying both honours is Irvine’s sustained commitment to talent development and cultural diversity across all of the agency’s wholly owned offices – a principle as central to its Lagos work as to any other market in its growing global footprint.


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Big Tech Shake-Up: Zuckerberg Announces Sudden WhatsApp Leadership Change

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Mark Zuckerberg, Meta Chief Executive Officer, has announced a major leadership change at WhatsApp, confirming that Will Cathcart will step down as head of the messaging service after seven years in office.

Big Tech Shake-Up: Zuckerberg Announces Sudden WhatsApp Leadership Change

Zuckerberg made the announcement in a post shared on Facebook on Monday, June 22, 2026, praising Cathcart’s contributions to the growth of the platform.

According to him, Cathcart played a key role in expanding WhatsApp’s global user base to over three billion people while promoting privacy-focused communication across its services.

“Will’s been one of Meta’s most important and effective leaders, helping to bring WhatsApp to over 3 billion people and championing privacy for our community,” Zuckerberg stated.

The Meta CEO also announced that Kunal Shal will take over leadership of WhatsApp.

He described Shal as a “builder” with strong international experience, adding that his leadership style aligns with Meta’s long-term vision for the messaging platform.

Meta said the transition is aimed at strengthening WhatsApp’s role in both personal and business communication globally, as the platform continues to expand its services across markets.

Industry observers say the leadership change marks a significant transition for WhatsApp, which has grown rapidly under Cathcart’s stewardship, particularly in areas of privacy, encryption, and enterprise messaging solutions.

However, Meta has not disclosed the exact timeline for the leadership handover or further structural changes within the messaging division.

The company reaffirmed its commitment to maintaining WhatsApp’s security standards and continued innovation under the new leadership.


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MTN Nigeria Commits to Ethical Conduct with IFRS S1, S2 Compliance

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MTN Nigeria has raised the bar for corporate disclosure in Africa after publishing its 2025 sustainability report in full compliance with International Financial Reporting Standards S1 and S2.

MTN Nigeria Commits to Ethical Conduct with IFRS S1, S2 Compliance

Dr. Karl Toriola, CEO of MTN Nigeria,

The report, independently assured by Ernst & Young, marks the telecom operator’s seventh consecutive annual sustainability publication and third year as an early adopter of the global framework ahead of its mandatory implementation.

Dr. Karl Toriola, CEO of MTN Nigeria, said, “strong governance and ethical conduct are foundational to our sustainability strategy. We reinforced compliance through our Conduct Passport Framework and robust internal controls.”

He added that “in May 2025, we became the first telecommunications company in Nigeria to publicly present a sustainability report on the Nigerian Exchange Group platform, an important milestone in our commitment to IFRS S1 and S2- aligned disclosure and accountability.”

The company also secured Carbon Disclosure Project ratings of ‘B-’ for climate change and ‘C’ for water security.

Under the IFRS S2 framework, the telecoms operator disclosed climate-related risks linked to flooding, heat stress, regulatory changes and possible future taxes or charges on carbon emissions, following a climate scenario analysis completed in 2024.

The report also showed that MTN Nigeria now uses a digital reporting format – XBRL. This makes its sustainability and governance data easier for investors and ESG rating agencies to access and analyse through automated systems.

The Company also carried out assessments to understand how sustainability issues affect both its business operations and society at large, while measuring its overall economic, environmental and social impact from 2021 to 2024.

In addition, over one-third of MTN Nigeria’s biggest suppliers (based on spending) have committed to supporting the company’s net-zero emissions goals, although these commitments have not yet gone through an independent audit or verification process.

 


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