Broadcasting
Essential functions for AI transformation to fuel Africa’s growth

By Linda Saunders, Country Manager & Senior Director Solution Engineering, Africa, Salesforce
I’ve just returned from Dreamforce 2025 in San Francisco, where leaders from around the world were talking about what comes next in the “agentic era” – a future where AI systems don’t just automate tasks, but plan, reason and act independently to achieve complex goals. What struck me most is how relevant these conversations are to Africa right now.

Across the continent, businesses are being asked to do more with less. They’re expected to grow faster and serve more people, but budgets and teams aren’t growing at the same pace. AI can help bridge that gap: not by being a shiny new tool, but by becoming a dependable partner that takes on the heavy lifting. To get there, we need more than technology. We need the right functions inside our organisations to guide and manage this adjustment so that it remains safe, ethical and genuinely useful.
From where I sit, these five functions are essential for any African business preparing for this new era:
1. AI agent management: Turning ideas into action
This role ensures that AI is used for the right reasons and for clear business outcomes. It starts with identifying where AI can make a measurable difference, whether that’s improving customer service, speeding up internal processes, or advancing financial inclusion, something we’ve already seen by companies like Absa, which is using AI to deliver faster, more accessible banking services.
Given the understandable skepticism around AI in Africa, especially concerns about job losses or data misuse, anyone using an AI agent must show real, practical benefits. It’s time to move from experiments to work that actually matters.
2. AI risk and governance: Building trust from the start
AI use is impactful when people trust it, which requires strong safety barriers from the very start.
Africa faces a unique challenge: many global AI models are trained on data that doesn’t reflect our languages, cultures or contexts, which can create bias, errors, and even harm in some cases, as we’ve seen with content systems that fail to moderate hate speech in African languages.
Robust AI governance, people, process and technology puts the right checks in place: bias testing, transparency reviews, data protection and ongoing monitoring. This isn’t about introducing more red tape; it’s about building and maintaining trust. If AI tools are going to act and make decisions independently, the safeguards must be solid, visible and consistent.
3. AI operations management: Scaling for dependability
The reality is that most – almost 95% – AI pilots fail. Often it’s because companies try to build everything from scratch, only to run into security risks, bad data or runaway costs.
In Africa, failed pilots are even more painful because budgets are tighter. The AI operations management function prevents this. It handles the day-to-day running of AI systems, by deploying them properly, keeping them stable, monitoring performance and making sure they stay secure.
Working inside this function is the AI platform engineer, whose job is technical and hands-on: they connect agents, data and applications into a single, reliable workflow. They make sure the system runs smoothly around the clock and can deploy digital labour when demand grows.
AI management teams must keep the operation steady and aligned with the organisation’s needs; the platform engineer makes the machinery actually work.
4. AI Workforce Training & Development: Bridging tech and talent
Technology only works when people understand how and when to use it. This is where the training function becomes critical.
A significant digital literacy gap exists, with only half of African countries including computer skills in their school curricula. The AI learning and development manager must prioritise structured training, moving from basic AI awareness to role-specific capability development, ensuring employees are prepared for the “human-agent collaboration” that defines the future of work. Salesforce’s latest Slack Workforce Index shows people using AI are 81% more satisfied with their job than those who aren’t, making training a critical function for talent attraction and retention.
5. AI workforce integration: Augmenting human potential
This is about fostering seamless, productive collaboration between human employees and AI systems. The goal is to augment human capabilities, enabling employees to focus on creative and strategic tasks and reduce friction.
By automating repetitive and time-consuming activities, AI can free employees to focus on high-value work and strategic initiatives. We’ve seen real-world success, such as Secret Escapes increasing autonomous resolution rates from 10% to 30%, which allows human employees to focus on higher-value interactions. The AI collaboration strategist defines the essential interaction points and optimises collaboration models to ensure AI enhances our human ingenuity.
Africa’s opportunity in the agentic era
The move toward agentic systems isn’t just another tech upgrade. It changes how work actually gets done. For Africa, it’s a real opportunity because it has the potential to deliver better public services, faster responses, and the ability to grow without inflating limited budgets.
These five functions, from governance to workforce integration, give organisations the structure they need to use AI safely and effectively. Without them, AI is guesswork, but with them, it becomes something that can genuinely support growth.
After witnessing many AI success stories at Dreamforce, one thought kept surfacing: while success and profit are noble causes, Africa has a duty to set the bar higher and use AI as an opportunity to elevate its people and solve real human problems.
Can we, as Africans, afford to miss this opportunity to make meaningful change on a continent that knows too well the price we pay for being left behind? Africa’s AI success starts with each of us taking up the responsibility to participate, develop ourselves, train our people, rethink our workflows, and place skills where they’ll make the biggest difference. We need AI solutions that reflect our values and serve our people.
Broadcasting
Lebara Nigeria Launches Lebara Play, Africa’s First Telecom-Owned Micro-Drama Platform

Lebara Nigeria has announced the launch of Lebara Play, described as Africa’s first telecoms-owned micro-drama platform aimed at expanding opportunities for African storytellers and distributing local content to global audiences.

The company said the platform is designed to support creators by providing a new distribution channel for African narratives while making content accessible to both subscribers and non-subscribers worldwide.
Lebara Nigeria added that the platform will debut with an original production titled Imported Bahu, produced by Forever 7 and starring Osas Ighodaro.
The project is directed by Hamisha Daryani Ahuja, known for her work on Namaste Wahala, and is positioned as the first in a series of original content offerings.
According to the company, Lebara Play is built to serve both creators and audiences, with a focus on showcasing African stories to a global market and strengthening the continent’s growing digital entertainment ecosystem.
Speaking on the company’s vision at the launch, Teniola Stuffman, chief executive officer, Lebara Nigeria, said the organisation was focused on building a telecommunications ecosystem that combined innovation, connectivity, and customer-centric digital experiences.
Stuffman said, “This platform represents an important step in our vision of building a telecommunications brand that delivers more than connectivity. We are creating an ecosystem where technology, innovation, and entertainment come together to provide meaningful experiences for customers while unlocking new opportunities for creative talent and content development across Africa.”
Beyond entertainment, she said, industry stakeholders believed the initiative demonstrated how global telecommunications expertise could be adapted to local market realities.
“Drawing from decades of experience across multiple international markets, Lebara is expected to introduce additional innovative services aimed at enhancing convenience, engagement, and value for Nigerian consumers,” she said.
Stuffman added that the company’s strategy reflected growing recognition that today’s telecom customers demanded more than network access, pointing out that consumers increasingly seek brands that offer seamless digital experiences, personalised services, and access to content that enriches everyday life.
Stuffman stated that LebaraPlay also aligned with the company’s commitment to supporting Africa’s creative economy by creating new distribution channels for content creators, producers, and digital storytellers.
“Through a combination of original productions and strategic partnerships, the platform seeks to create opportunities for talent while delivering quality entertainment to audiences,” she said.
Hamisha Daryani, founder of Forever7 Entertainment, expressed excitement over the partnership with Lebara Nigeria and the premiere of her latest micro-drama series on the LebaraPlay platform.
She stated that Lebara’s customer-centric vision aligns closely with the values of Forever7 Entertainment, making the collaboration a natural fit for both organisations.
Daryani revealed that the new microdrama featured a star-studded cast drawn from both Bollywood and Nollywood, in a compelling romantic story designed specifically for mobile audiences.
According to her, the production is developed with mobile-first consumers in mind, delivering premium entertainment in short, engaging formats at an affordable cost.
“Microdrama, which typically consists of short episodes of about three minutes, is redefining how audiences consume entertainment. It offers a convenient, immersive, and affordable viewing experience for people who increasingly access content through their mobile devices,” she said.
She added that the platform was created to support seamless creative expression while providing new opportunities for content creators across the continent.
Daryani further explained that the microdrama format has already achieved significant success in Asia and the Americas and is now gaining traction across Africa.
She said the initiative would create opportunities for emerging creatives through knowledge sharing, skills development, content curation, and industry collaboration, with the Nigerian rollout of the featured series expected to commence in July.
Broadcasting
CANAL+ Partners Samsung to Pre-Load DStv Stream on New Samsung TVs In Nigeria, Other African Countries

Following an expanded partnership between CANAL+ and Samsung Electronics, the DStv Stream app will now be pre-installed on new Samsung Smart TVs sold in Nigeria and 17 other African countries.

The agreement covers English and Portuguese-speaking African markets, including Nigeria, Kenya, Angola, Tanzania, Uganda, Zambia, Zimbabwe and South Africa. It marks the first pre-installation rollout of a MultiChoice Group streaming application on Samsung Smart TVs.
The development comes after the completion of the combination between CANAL+ and MultiChoice Group. It also extends an existing relationship between both companies that already spans 40 markets across Europe, French-speaking Africa, and Asia.
Through the integration, Samsung customers can now access DStv Stream directly from the television home screen. The app provides access to premium sports and entertainment content, including coverage of the FIFA World Cup 2026, English Premier League football, domestic and international rugby, and local and international television programming.
With the introduction of this connected television which kicked off on June 1, televisions can now connect to the internet, allowing users to stream content directly without requiring a separate decoder or satellite dish. The pre-installation of the app removes the need for users to search for and download it themselves, reducing friction and improving content discoverability.
The rollout is one of the first major distribution initiatives following the integration of CANAL+ and MultiChoice. The combined group has identified streaming growth and enhanced digital distribution as key priorities across Africa, where connected television adoption continues to increase.
David Mignot, CEO of CANAL+ Africa and CEO of MultiChoice Group, affirmed, “We are delighted to extend our longstanding partnership with Samsung across new English and Portuguese-speaking African countries. It marks a significant milestone in the synergies created by the combination of CANAL+ and MultiChoice Group.
“Mignot added, “As viewing habits continue to evolve rapidly across the continent, strengthening the accessibility and discoverability of our content offer on connected devices is key. By expanding the availability of our applications on Samsung Smart TVs across key African markets, we are making it even easier for millions of MultiChoice Group’s subscribers to seamlessly access the content that define the uniqueness of the CANAL+ and MultiChoice Group experience.”
This extended partnership is expected to strengthen Samsung’s position as a key distribution partner for streaming services globally while providing CANAL+ and MultiChoice with a broader route to market as competition intensifies among international and regional streaming platforms across Africa.
Broadcasting
Court Deals Fresh Blow to NBC, Throws Out Appeal over Broadcast Fines

The Court of Appeal in Abuja has dismissed an appeal filed by the National Broadcasting Commission (NBC) challenging a Federal High Court judgment that restrained the commission from imposing fines on broadcast stations.

Delivering judgment, Justice Jane Esienanwan Inyang held that the appeal was fundamentally defective and therefore incompetent.
The appeal stemmed from a Jan. 17, 2024 judgment delivered by Justice Rita Ofili-Ajumogobia of the Federal High Court, Abuja, which barred the NBC from enforcing N5 million fines imposed on several broadcast stations in 2022.
The sanctions had been issued over allegations that the stations aired documentaries on banditry and insecurity considered by the commission to be capable of undermining national security.
The affected broadcasters included Multichoice Nigeria Limited, owners of DStv, TelCom Satellite Limited, Trust TV Network Limited and NTA StarTimes Limited.
The suit was instituted by Media Rights Agenda (MRA), which challenged the legality of the fines imposed by the commission.
In her ruling, Justice Inyang pointed to a discrepancy in the appeal documents, noting that the respondent before the Federal High Court was listed as the “National Broadcasting Commission,” while the notice of appeal identified the appellant as the “Nigerian Broadcasting Commission.”
According to the court, the inconsistency was substantial enough to deprive it of the jurisdiction required to entertain the appeal.
“The notice of appeal is the foundation of an appeal and a condition precedent to the exercise of appellate jurisdiction by this court,” the judge held.
Consequently, the appeal was struck out without consideration of the substantive issues raised by the commission.
The ruling represents another setback for the NBC in its efforts to defend its authority to sanction broadcast organisations through administrative fines.
In April 2026, the Court of Appeal similarly dismissed a separate appeal by the commission against another judgment that restricted its powers to impose fines on broadcasters.
Earlier, in May 2023, the Federal High Court in Abuja ruled that the NBC lacked the judicial authority to impose penalties on media organisations without recourse to the courts.
The controversy over the commission’s sanctioning powers dates back to March 2019 when the NBC imposed N500,000 fines on 45 broadcast stations for alleged violations of the Nigerian Broadcasting Code during the general elections.
At the time, the then Director-General of the commission, Is’haq Kawu, said the sanctions were imposed for ethical breaches and violations of broadcasting regulations.
Legal analysts say the latest judgment reinforces previous court decisions limiting the commission’s authority to impose fines on broadcasters without judicial intervention.
E-Business3 days agoKaspersky Discovered a Malware Campaign Targeting Steam Users Through Infected Wallpaper
Telecom3 days agoBig Tech Shake-Up: Zuckerberg Announces Sudden WhatsApp Leadership Change
Broadcasting3 days agoCANAL+ Partners Samsung to Pre-Load DStv Stream on New Samsung TVs In Nigeria, Other African Countries
General News3 days agoFiona Ahimie Launches LEADHER Mentorship Session to Inspire the Next Generation of Female Leaders
News3 days agoNESREA Defends Plastic Waste Rules, Says Policy Targets Pollution
E-Financial3 days agoFG Engages Banks on RevOp, New Digital Platform for Revenue Generation
News3 days agoCredibleVoteNG Opens Free Access to all Polling Units in Nigeria after INEC Demanded N1.Bn for Register
News3 days agoArridex Floats West Africa’s First Multi-tech 3D Industrial Omnifactory in Lagos



















