News
Expert Calls for Risks Mitigation on Mobile Payment
Emmanuel Okoegwale, principal consultant at MobileMoneyAfrica, has said that there need proper understanding of the risk involved in providing financial services through the mobile phone to banked and unbanked populations using the agent networks.
Okoegwale’s call came on the heels of the expected licensing of applicants from financial institutions and independent providers forming consortia eagerly to provide mobile payment in the country.
He told Nigeria CommunicationsWeek that the mobile payment industry will change the way consumers interact with financial services and make payments.
According to him, mobile financial services will include consumer accounts information, updates, alerts, bill payments, person to person transactions and remittances.
Okoegwale said to achieve this that there are several risks to be dealt with and mitigated with workable and proven approaches in a new entrant country like Nigeria.
He said, the outcomes of not putting mitigants in place might be severe and will determine the success of the outcomes.
According to him, there are numerous risks like systemic, reputation, liquidity, legal and operational.
The consumer is to be protected and potential effects of risks mitigated so as to establish service level that can protect them. In situation where there are shortcomings, the consumer will be faced with some situations that might have significant negative effect on service delivery.
Scenario One
Customer is charged illegal side fees that are not authorized by the mobile money provider?
Agents are signed on to serve the provider as the last mile to the customer and most customer facing transactions will take place at the agent point. Agents can take advantage of customers’ illiteracy or limited pricing information to charge extra charges. This presents operational and reputational risk for the providers.
The mitigation for the above will include, providers using picture based simple diagrams to explain fees charges for different service levels and must be conspicuously displayed at all agent locations. This should also be translated into different local languages and mandatory pricing disclosures must be strictly managed at agent locations.
In case of customers attempt to seek pricing clarification from provider aside the agents, providers support centres should be accessible and able to provide such information in a clear and easily understood format.
Scenario Two
Provider’s Agent collected cash from client but fails to provide e-money or transfers the amount to recipient bank account or desired third party.
Agent receives funds from a service user but misdirects funds to the agent’s own benefit. This situation could arise in one of two ways:
The consumer could be an existing customer without their phone with them, so they would not receive the transaction confirmation while with the agent.
The consumer may not be a customer but requests that the agent sends money to an existing customer, so does not receive independent phone confirmation of the transaction.
Mitigation:
Require that service users receive, and know they have a right to receive, clear confirmation that funds have been received and where they have been directed. This may include a paper receipt, if the customer does not have a phone. Service providers should also enforce transaction log books to be signed off by the agent and end users. This can be the only evidence that will be available for a future audit trail.
End user education and awareness that users should have their cell phone available to ensure receipt of transaction Confirmations. Cell battery level should be checked before transactions and sms inbox availability is key.
The above scenario is a Reputational risk which could also lead to legal risk.
Scenario Three
Individual poses as agent to collect deposits or payments from unsuspecting customers. Some criminal elements will take advantage of the new systems to defraud end users by posing as agents especially in the rural outpost or busy commercial centres to pose as agents.
First steps is to rely on the end users education to transact only at recognized and registered agent location with consistent and verifiable Agent ID which is clearly displayed at the agent location and in some cases where rogue agents are on the increase, providers may adopt a colour code same method used by Mobile network operators at airtime vendors outlets.
Ability for any user to check status of agents anytime should be build into the system. Some agents might had been decommission or deactivated but are still actively trading. Simple sms solutions like sending agent ID to a short code should be provided. Example,send LAG 027 to short code 3030 ( where Lag means Lagos, 027 – Agent Number).
The regulator will also update agent list on a periodic basis and make such information available to the public.
Above represents an operation, reputational and legal risk for the provider.
News
Manager, Others Arraigned for Allegedly Hacking into Premium Trust Bank’s Server

Economic and Financial Crimes Commission (EFCC), on Tuesday, charged five defendants before a Federal High Court in Lagos for allegedly hacking into the server of Premium Trust Bank.
The defendants are listed as the bank’s e-payment service manager, Matthew Adeniyi; Kehinde Odeyemi, a nursing mother; Samson Latshin, Bolaji Omotosho and Sunday Okunnola.
They were charged before Justice Alexander Owoeye, on a six-count charge bordering on conspiracy, cybercrime and unlawful access to the bank’s database.
They, however, pleaded not guilty to the charge.
Mrs. Zeenat Atiku, prosecutor, alleged that they committed the offence between April and May this year, in collaboration with three others, now at large.
Those still at large are Isa Ismaila, Victor Joshua, also known as ‘Oracle’ as well as one other, simply identified as Humble.
According to the charge, the first defendant unlawfully disclosed sensitive credentials, including the bank’s server IP and domain details, to these parties.
She said this enabled an unauthorised access to the bank’s database and the consequent data breach allegedly resulted in financial gains of $10,000.
The prosecutor also alleged that the defendants attempted to intercept the bank’s network and procured a Hewlett-Packard ProBook 440 G9 laptop (serial No. SN#5CD2473N6G) configured to bypass the bank’s security systems.
The anti-graft agency said the alleged offences contravened the provisions of sections 12(1)(b), 27, 28(1)(b)(c) and 28(3) of the Cybercrimes (Prohibition Act, 2015 (as amended in 2024).
Following their pleas, the prosecutor, requested for a trial date and sought an order to remand the defendants in custody.
Meanwhile, the court declined an oral bail by the defence counsel and directed that a formal bail application be filed.
He adjourned the case until June 30, for trial and ordered that the defendants be remanded at the Nigerian correctional centre, pending bail.
The court, however, added that the defence may apply for an earlier trial date, upon filing their bail applications.
News
DBI Clocks 21, to Train 5m Workers

Digital Bridge Institute (DBI), the training arm of the Nigerian Communications Commission (NCC), has said that it plans to train not less than five million workers in two years.

Mr David Daser, president/CEO DBI,
Speaking at an event in Abuja to mark the organisation’s twenty-one years of existence, Mr David Daser, president/CEO DBI, said that the investment in human capacity building by the Organisation is to ensure that Nigerians are well prepared to compete in the global market.
The event with the theme: “Preparing Today’s Workforce for Tomorrow’s Market”, chronicled the birth of the DBI 21 years ago and the journey so far in a documentary produced by the Agency.
“Today, we commemorate a vision that took root over two decades ago, one that continues to flourish through innovation, excellence, and transformative impact across Nigeria and Africa.
“The Digital Bridge Institute (DBI) was established on May 20, 2004, by the Nigerian Communications Commission (NCC) as a Centre of Excellence for ICT and telecommunications training.
“Today, we stand proud with a network of campuses, global partnerships, and thousands of empowered professionals contributing meaningfully to the digital economy.
“We recall with pride that the commissioning of DBI was graciously performed by Former President Olusegun Obasanjo, whose commitment to knowledge-driven development gave this institution a strong and promising start”, the DBI President said.
Mr Daser said that the theme of the celebration, reflects the urgency of the DBI mission in a rapidly evolving digital world.
As technologies like AI, 5G, IoT, and cybersecurity redefine the future of work, DBI, he stated remains steadfast in its commitment to future proofing Nigeria’s workforce.
Not leaving out the architects that laid the foundation of the Institute, Mr Daser said that their legacies must live on.
“We owe our foundation to the foresight and patriotic vision of our founding fathers, notably the late Alhaji Ahmed Joda, former Chairman of the NCC, and Engr. Ernest Ndukwe, former Executive Vice Chairman.
“Their belief in the transformative power of digital knowledge gave birth to this noble institution.
We also honour the past Chief Executives who built the foundation upon which we proudly stand today”, he said.
According to him, upon assuming office in September 2024 as President/CEO, he inherit a resilient institution brimming with potential adding that since then, DBI has recorded several landmark achievements, which including a strategic partnership with Small Business Training Solutions (SBTS) Group to expand digital learning infrastructure.
Other achievements he listed include “the launch of the DBI Global Training Partner Program at our Lagos Campus;
“The ongoing Ministry of Humanitarian Affairs and Poverty Reduction Training Programme across all campuses.
“Graduation of Sightsavers training cohorts in Kano and Lagos.
“The commissioning of the Information Access Centre (IAC) by the Honourable Minister of Communications, Innovation and Digital Economy, Dr. Bosun Tijani”.
The Digital Bridge Institute is also working towards the implementation of the NCC-DBI ADEPTI Programm described as a high impact NCC-funded initiative set to commence soon.
Only recently, Mr David Daser, was appointment as chairman of the Digital Literacy Technical Working Group by the Federal Government, through the National Information Technology Development Agency (NITDA), a Development considered a strong endorsement of DBI’s national leadership in the digital literacy space.
“While these accomplishments are significant, they are not ours alone. We remain deeply grateful to our founding and sustaining institution, the Nigerian Communications Commission (NCC), for its vision, guidance, and unflinching support.
“Looking ahead, DBI, through its global network of partners, aims to train five million Nigerian workers, across public and private sectors, in Artificial Intelligence over the next three years.
“This ambitious goal is already in motion, bolstered by the backing of President Bola Ahmed Tinubu, GCFR, Minister Dr. Bosun Tijani, and Dr. Aminu Maida.
“Nigeria is poised to become a hub for AI innovation and training, and DBI is fully committed to making this a reality.
“To this end, we call on all Nigerians, leaders of Ministries, Departments and Agencies (MDAs), State governors, and local government authorities, to support and partner with DBI in this critical mission. Nigeria must not lag behind in the AI revolution”, Daser stressed.
Like any other human organisation Daser discosed that the DBI has experienced its share of ups and downs over the past 21 years.
“In the recent past, we faced a particularly challenging period during which it became a herculean task to pay staff salaries and allowances.
“Our facilities and office infrastructure across campuses deteriorated, and staff morale declined significantly, leading to a sense of disorientation among workers.
“But beyond these tangible difficulties, there were more complex undercurrents, seasons when the compass between this vessel and its founding lighthouse drifted, ever so slightly, from alignment.
“A fog of uncertainty hung over questions of identity, structure, and status. These internal tides, though rarely seen on the surface, stirred deep within the institutional waters, creating a rift that tested the very bridge we were built to uphold.
“Yet even in such a storm, we did not abandon the helm. Rather, we recalibrated our direction with resolve and mutual respect, understanding that even a well-built compass must sometimes reset to find true north.
He emphasised that the journey back to clarity is ongoing, “but it is steady, principled, and constructive”.
He commended the Federal government for its support and commitment to bridging the digital divide and driving Nigeria towards inclusive digital transformation saying that the future is not just bright, it is solid.
“We assure our partners of our unwavering dedication to effective service delivery, as we continue to foster and sustain collaborative efforts toward making the world a better place for all.
“As we mark 21 years of DBI, we look forward with renewed purpose, to bridge the digital divide and prepare a workforce ready to lead in tomorrow’s marketplace”, he said.
Delivering a lecture on bridging the digital divide: collaborative pathways to ICT work development in Nigeria, Mr Shola Osiloja, lead speaker, said that for over two decades, DBI has stood as a beacon of excellence in ICT education and training in Nigeria, living up to its founding vision as a bridge across the digital divide.
Mr Osiloja who is also the Chairman, sector Skills Council for Information and Communications Technology SSC-ICT, was represented by Mr Emeka Okafor, secretary-Council.
He said that in 2004, when DBI was established by the Nigerian Communications Commission, Nigeria had just witnessed the successful auction of Digital Mobile Licenses.
According to him, Mobile penetration was less than 5%. “The internet and telecommunication was a luxury. Digital literacy was a term unfamiliar to many.
Presently he stated, “We have over 120 million internet users. Mobile penetration exceeds 85%. We have vibrant tech hubs in Lagos, Abuja, Port Harcourt, and beyond.
“Nigerian startups are attracting global investment.
“This transformation – both national and personal – didn’t happen by accident. It was the result of deliberate, collaborative efforts to build digital capacity and bridge the skills gap.
“Let me take a moment to commend DBI.
For 21 years, DBI has not just trained individuals—it has trained a mindset, From ICT literacy programs to professional certifications, from rural empowerment initiatives to global partnerships, DBI stands as a cornerstone in Nigeria’s digital architecture”, he said.
Quoting the World Economic Forum, he said, “The World Economic Forum estimates that by 2027, 69% of companies globally will accelerate their adoption of AI, potentially displacing 85 million jobs while creating 97 million new ones.
“In Nigeria, the digital skills gap could cost our economy an estimated $11 billion annually in lost growth opportunities-The question before us is clear: How do we prepare Nigeria’s workforce not just for today’s market, but for tomorrow’s?”
Proferring solutions to what must be done to prepare Nigerian workers for tomorrow’s market, the Chairman listed Making digital skills the new literacyand to embed coding, digital marketing, cybersecurity, data analytics, and AI basics from secondary school.
Other suggestions he said include but not limited to, “every citizen must see digital fluency as fundamental as reading or writing.
“Institutionalise Work-Based Learning
Let’s make internships and apprenticeships mandatory in ICT programs. Let schools and startups co-design curricula that are relevant and adaptive.
“
News
ABoICT Awards: Honoring ICT Innovators Driving Nigeria’s Digital Future

The Information and Communication Technology (ICT) sector in Nigeria has experienced tremendous growth over the past two decades, significantly contributing to the country’s GDP and transforming various aspects of society.
The sector’s impact on the economy, education, healthcare, and governance has been profound, with numerous organizations and individuals playing key roles in its development.
As the ICT sector continues to evolve, its contribution to Nigeria’s economic growth and development cannot be overstated. The sector has created new opportunities for businesses, improved access to information and services, and enhanced the overall quality of life for many Nigerians.
To recognize and celebrate the efforts of those who have driven this growth, the Africa’s Beacon of ICT Merit and Leadership Awards (ABoICT) will hold its 16th edition on May 24, 2025, at Four Points by Sheraton.
This special edition, tagged “ICT Growth Edition 2025,” aims to honor organizations and individuals who have made significant contributions to the growth and development of the ICT sector in Nigeria.
According to Ken Nwogbo, Editor-in-Chief of Nigeria CommunicationsWeek, the organizers of the event, “Most of these organizations and individuals have consistently been voted by our readers as leaders in their areas of operations, and we have decided to reward them in this special edition.”
The event will feature a keynote lecture by Prof. Adewale Obadare, Chief Visionary Officer, Digital Encode – Cybersecurity and GRC Expert, who will discuss the impact of ICT on Nigeria’s growth and development.
The lecture will highlight the importance of ICT in driving economic growth, improving governance, and enhancing the quality of life for Nigerians.
In his remarks, Nwogbo emphasized the importance of artificial intelligence (AI) in cybersecurity, noting that AI-powered security tools can detect and respond to threats in real-time.
He also highlighted the need for robust data security, ethical AI development, and collaboration among cybersecurity professionals and AI researchers. “Artificial intelligence transforms cybersecurity by automating responses to risks, detecting unusual activity, and even foreseeing possible dangers before they occur,” he said.
The ABoICT Awards ceremony promises to be a grand affair, recognizing the contributions of key players in the ICT sector and celebrating their achievements. As the sector continues to evolve, it is essential to acknowledge the efforts of those who have driven its growth and development, paving the way for a more digitally empowered future for Nigeria.
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