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Experts Brainstorm at AITEC Africa Conference

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AITEC Africa, the leading organiser of ICT events across Africa, held the 2010 AITEC Banking & Mobile Money West Africa Conference at Eko Hotel’s new world-class conference centre over 11-12 May.
This year’s conference was tagged “Thought leadership and innovation to survive and thrive in a new banking era”.
Sean Moroney, chairman of Aitec Africa in his welcome address explained that “we live in a challenging world, particularly in the banking industry and it is vital for every manager and professional to have access to latest thinking on strategies, technologies and systems on the world market.”
Speaking on Pragmatic Ways to Achieve Financial Inclusion in Nigeria and West Africa, Macauley Atasie, CEO Nextzon Business Services said Financial Inclusion ensures access to financial services and timely and adequate credit where needed by vulnerable groups such as weaker sections and low income groups at an affordable cost.”
He added that “Financial Exclusion is the lack of access to basic formal financial products and services and credit leading to approaching informal/ exploitative markets.”
He noted that the financially excluded are small vendors, farmers, SMEs, artisans, semi/unskilled workers, unemployed, the poor and uneducated.
“In Nigeria, the structure for MFBs is still evolving, but it is clear that so far, we have not cracked it,” identifying the challenges of MFBs as efficient delivery channels, right products, industry standards and efficiency.
Atasie called for correspondent banking, mobile banking, absence of frills accounts, products with simplified documentation and shared offices back-office infrastructure.
“The current delivery channels of most financial institutions in Nigeria and other West African countries are ineffective at reaching the financially excluded, channels are too far away from the poor and are not modeled to suit their cultural and psychological make up,” he noted.
He said more recent financial inclusion efforts around the world are looking to combine the skills of traditional financial institution players with complementary, non-traditional distribution channels to reach low-income families.
Atasie called on the Central Bank of Nigeria (CBN) and other stakeholders to assist ISPs in accessing international funds for promoting financial inclusion while developing local funds
Hany Fekry, head of Sales & marketing, Mediterranean Smart Cards Company, Egypt while speaking on Smart Cards Challenges & Smart ways to address them, said third party processors were established to provide the experience and know-how to banks and financial institutions at competitive costs.
He said senior managers and decision makers need to focus on positioning themselves among their fierce competitors, and let their technical functions be handled by the experts.
“Outsourcing is rapidly becoming an accepted management tool for redefining and re-energizing the corporation. It challenges today’s executives to rethink the traditional, vertically integrated firm in favor of a more flexible organization structured around core competencies and long-term, external relationships.”
Zain Khan CMC, CEO, Alliances Consulting, Canada, in his presentation on Critical Success Factors in Maximizing Consumer Participation and Acceptance of the Mobile Banking Paradigm Shift said the consumer is imperative as a key strategic variable in the success of mobile banking.
Khan said this explains the need for maintaining a balance between innovation and consumer interests, critical consumer considerations in the supply chain of mobile banking, provide innovative ways to proactively educate consumers and maximize the overall value to consumers in the deployment of mobile banking.
The bank switch panel discussion, was moderated by Foluso Phillips, CEO, Phillips Consulting on the topic, Nigeria’s Banking Switch Landscape: Building a Tower or Babel?
Discussants at the panel were Mitchel Elegbe, managing director, Interswitch, Francis Ebuehi, managing director of Chams Switch, Ike Nnamani, managing director, Medallion Communications and Barry Ryan, director, Kenswitch, Kenya.
Francis Ebuehi, managing director, Chams Switch said stakeholders must be involved in the policy and procedures of the National Central Switch. He said there must be strict adherence to professionalism built on the concept of separation of roles for a successful switch.
Ike Nnamani, managing director, Medallion Communications said seamless interoperatability poses a challenge to epayment while calling for a proactive, knowledgeable regulation with right guidelines.
Mitchel Elegbe, managing director, Interswitch said problems with SAT 3 caused problems with the use of cards. He said banks will bypass the NCS, if not properly structured.
The two day event had a line up of 40 speakers, moderators, workshop leaders and panelists, 20 of whom are international experts, to share their knowledge and insights with local bank professionals in a stimulating and empowering conference environment.
The event also included a world class expo, showcasing leading local and international suppliers of systems and solutions for the financial services sector.

 


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Defending the foundations for connectivity

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By Engr. Gbenga Adebayo

In 2001, when the first GSM call was made in Nigeria how many of us would have envisaged the digital world that we live in today? The pace of growth and the rate of adoption of telecoms solutions in Nigeria has been revolutionary. It is a globally acknowledged case study that we should be proud of and a clear demonstration of what can be achieved.

Almost all of us today are reliant on the network connectivity that it has enabled in different shapes and forms. From the simple need to communicate with loved ones, to the digital platforms that enable our access to and consumption of entertainment, financial products and other critical services. Our reliance on these systems is becoming more and more acute, whether it is citizens, governments, or corporations. System downtime is increasingly disruptive and offline manual redundancies are often in the advanced stages of being phased out. The pace of this transition is not slowing down. With the core infrastructure in place, innovation is driving the exponential growth of services that ride on it. From the fully adopted social media that has changed the way we interact, to the emerging Artificial Intelligence (AI) revolution.

While this innovation is enabling exciting new possibilities, there is a tendency to focus on those opportunities, to the detriment of the core infrastructure on which it rides. It is imperative that we retain a focus on the optimisation of that infrastructure and enable continued investment in its development. We have seen how the transition from 2G, through to 3G, 4G and 5G have each enabled the development of more and more sophisticated solutions.

The continued development of core infrastructure has to be sustainable, and over the last few months we have begun to see the challenges that the operators that provide it are facing. Both MTN and Airtel have declared significant foreign exchange (FX) losses in Nigeria, and the stress is not linked to them alone. The entire ecosystem is battling with a range of challenges that must be addressed. If we fail to do so, the downstream impact on innovation will be severe. Telecoms infrastructure requires a base level of investment to maintain its current capabilities, and significant additional investment to expand and grow. It is capital intensive and that capital has to be generated through sustainable business models.

At the heart of the challenge the industry faces is the issue of rising costs. Recent financial losses are directly linked to the cost of operating towers that rely on inputs like diesel, which have increased significantly as the Naira has depreciated. The provisions large telecom companies have had to make, and the consequent losses and impact on their reserves is a red flag. It tells us that business as usual is not sustainable. If we continue as we are, then those companies will struggle to continue to invest in and maintain existing services.

But those costs are not the only challenge. General cost inflation, multiple taxation, regular and damaging vandalisation of infrastructure and the costs associated with regulatory compliance all help contribute to the high cost of operations. We cannot continue to follow a path that asks those companies to simply accept those rising costs. It is no longer sustainable, and we have reached an inflection point.

This is a critical moment for the industry. How we approach and resolve it will define the future of Nigeria’s digital economy. If you want to be able to enjoy the benefits that digitisation brings. If we want the infrastructure that enables AI and helps us drive growth, then we must take action now.

Cost-reflective tariffs, like it or not, are simply non-negotiable. We have seen the impact of price controls in other segments of the economy, like power. If providers cannot operate sustainable business models, then they stop investing. When that happens, the existing infrastructure starts to crumble. For power, a consumer can choose to take ownership of the solution by buying a generator, or a solar panel. For fuel, the government can step in as the provider of last resort and manage a subsidy regime that mitigates the impact on the population. Those options are not available in the telecoms sector. There is no self-help solution.

We fully understand and appreciate the financial stress that Nigerians are experiencing today. The cost of living is the single most significant factor in most people’s daily lives. But those people are still able to enjoy the benefits that connectivity brings, at the price they paid before these challenges became so acute. Imagine a future in which the gains of the last twenty years are reversed. Nigeria, and Nigerians simply cannot afford it. The pain that we would feel under those circumstances would be exponentially worse.

We need to find a long-term, sustainable and manageable solution to this problem. Prices will need to rise, but action needs to be taken in a measured way, through sustainable conversations and partnership with the government. It is time to address this head on.

Engr. Gbenga Adebayo is the Chairman, Association of Licensed Telecoms Operators of Nigeria (ALTON)


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LCCI Urges FG to Simplify Trade Procedures to Boost Economy

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The Lagos Chamber of Commerce and Industry (LCCI) has said that the government needs to simplify and harmonize trade procedures and address bottlenecks in order to boost economic growth in the country.

President of LCCI, Mr. Gabriel Idahosa, gave the charge at a Quarterly media briefing on the State of the Economy yesterday in Lagos.

He said that the government has to create an atmosphere that promotes export growth and competitiveness, which is projected to boost export earnings, raise domestic revenue, improve citizens’ welfare, and increase business productivity.

“We recommend that reforms must include simplifying and harmonizing trade procedures as well as addressing bottlenecks such as port logistics, congestion, and transportation costs. This is expected to position the country as the commercial centre of the region and a springboard into regional value chains,” he stated.

On managing the persistent high inflation, the LCCI president said both monetary and fiscal authorities should focus on the factors driving the inflation rates by tackling the supply-side deficiencies instead of focusing too much attention on the demand-side management.

“We urge the Central Bank of Nigeria (CBN) to continue with its foreign exchange (forex) market reforms with intense discipline, as the high exchange rate against the naira is a major driver of the skyrocketing inflation rates.”

Idahosa acknowledged the improvement in the naira exchange rate in the last few days, moving towards the level of N1000 per dollar or lower.

“CBN needs to sustain its policy and regulatory reforms in the FX market, adopt policies that would attract more FX inflow into the economy as well as build market confidence in the performance of the FX market,” he added.

 


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Dufil Takes Donation of Indomie Noodles Cartons to Vulnerable Communities in Abuja and Environ

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In line with its commitment to provide critical support to indigent members of communities around the country in the face of the ongoing economic challenges, Dufil Prima Foods Limited, makers of Indomie Instant Noodles, in partnership with Golan Helps Abuja Food Bank Initiative (GHAFBI) and Meluibe Foundation on Wednesday, April 17 distributed Indomie noodles cartons to vulnerable communities in Kuje and Kubwa Local Government Areas in Abuja.

With the goal of alleviating hunger and supporting communities across Nigeria, Indomie Instant Noodles has committed to donating a substantial quantity of noodle packs to various NGOs working tirelessly to address food insecurity.

These organizations play a crucial role in reaching remote and underserved areas, ensuring that nutritious meals reach those who need them most.

“We are deeply committed to making a positive impact in the communities where we operate,” said Olusola Olayinka Idowu OON, former Permanent Secretary, Budget and National Planning, and the CEO/Founder of GHAFBI.

“At GHAFBI, we believe that everyone deserves access to wholesome and nourishing food. Our partnership with Dufil Prima Foods to donate Indomie Noodles packs is a big step towards addressing food insecurity and supporting vulnerable communities in Abuja”, said Idowu who was also the former National Conveyor, UN Food System Dialogues in Nigeria.

Speaking in the same vein, Obialunanma Nnaobi-Ayodele, Executive Director, The Meluibe Empowerment Foundation, expressed her gratitude to Indomie Noodles for the partnership. “Our vision as an NGO is to change the world one step at a time, by providing relief and support to vulnerable communities.

This is achieved through collaborations and partnerships, one of which is what we have done with Indomie Noodles. We remain grateful for their support through this food relief initiative”, she said.

By partnering with NGOs, Indomie Instant Noodles works closely with local leaders and community heads in directly engaging with rural communities to distribute noodle packs and provide immediate relief to families facing hunger and ensuring that food assistance reaches those who are most in need, especially in hard-to-reach areas.

“We are grateful for the opportunity to collaborate with NGOs and community leaders to make a meaningful difference in the lives of people facing food insecurity”, said Temitope Ashiwaju, Group Corporate Communications and Events Manager, Dufil Prima Foods Limited. “Together, we bring hope, love and relief for all”.

The community leaders and some of the beneficiaries also expressed their immense gratitude to Indomie for the support, stressing the impact the products donated will have in alleviating hunger in their communities.

Speaking at the outreach centre, His Royal Highness, Muhammed D. Jibril, Community Leader of Gbazango Community in Kubwa Local Government Area said: “I am very grateful to Indomie Noodles for coming to our aid in these challenging times. I pray for more expansion and growth for the business and may God bless Indomie Noodles”.

Other communities who benefited from the product donations include Wunmi, Tondo, Godoji and Shazhi communities in Kuje Area Council of Abuja.

Dufil Prima Food’s donation of Indomie Noodle packs underscores its commitment to corporate social responsibility and its dedication to supporting communities in need. By providing essential food relief, Dufil Prima Foods is contributing to the well-being and resilience of vulnerable populations in Nigeria.

Indomie Instant Noodles remains dedicated to bringing joy to mealtimes and making a positive impact in communities around the world.


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