E-Financial
Experts Identify Ways to Extend the Boundaries of Financial Inclusion Strategy

Experts at the Inclusive Finance Nigeria Conference and Awards [IFINCA] have identified the various ways the Central Bank of Nigeria [CBN] can extend the boundaries of financial inclusion strategy in order to realise its goal.

In a circular, the CBN had said it is not meeting any of the financial inclusion target agreed and contained in the 2012 Financial Inclusion Strategy.
IFINCA is a national policy platform on financial inclusion setup with the objective of enabling cross-pollination of best practices and breakthroughs, specifically to influence Nigeria’s financial inclusion strategy and campaign.
According to the CBN, Nigeria achieved 60.3 per cent in 2012. It declined to 58.4 per cent in 2016 against a target of 69.5 per cent, which translated to financial exclusion of about 41.6 per cent.
However, to ensure the CBN achieve its policy thrust, the analysts who spoke at IFINCA said it’s important to ensure that the under-banked and the unbanked are offered inclusive financial services.
In her keynote address at the event, Ronke Kuye, managing director/CEO of Shared Agent Network Expansion Facility [SANEF], identified the following major service areas that are required in order to deepen financial inclusion in the country.
These are the provision of sustainable job opportunities, stronger bank operation, reduction of inequality, creation of empowerment programmes, reduction of formal financial services and a boost in financial security and operation.
While addressing the theme of the event, which asked, is it time to reinvent and push the boundaries; she noted that for the financially excluded to be brought into the financial net, certain initiatives must be adopted.
Kuye informed that the CBN is making an effort to ensure that financial inclusion target is met by initiating the mobile money agents, SANEF and agency banking services. Through the initiatives, SANEF had rolled out 156,000 agents. To meet its target of 250,000 agents, SANEF is required to capture another 94,000 agents before the end of 2019.
The impediments that are slowing down the wheels of financial inclusion in Nigeria, according to her, include high cost of banking transaction, lack of attractive financial products, inadequate financial literacy programmes, poor customer service, inadequate infrastructure and cumbersome banking process.
To overcome these impediments, she explained that the industry stakeholders must close ranks and work together and create sustainable synergies that will promote financial inclusion.
“All the regulators and central service providers, agency banking such as SANEF and other developmental organization, super agents, fintech and telcos and the microfinance banks, state governments and the security agencies must work together in order to bring the Nigerians that are excluded into the financial ecosystem”, she said.
Mrs Titilola Shogaolu, Divisional CEO of Interswitch Financial Inclusion Service, while proffering on what’s still missing in financial inclusion in Nigeria, she said “there’s an existing gap despite various initiatives that have been deployed by relevant stakeholders”.
She therefore identified lack of identity card, which is needed for bank accounts opening as a barrier to digital financial inclusion. She said the following must be implemented to achieve financial inclusion in Nigeria.
These are maximum security, alignment and collaboration, provision of simple financial service, attractive benefits, building trust, financial literacy and creation of the multi-lingual channel.
Speaking on the yardsticks for measuring financial inclusion, Oluwadare Owolabi, managing director/CEO of Xpress Payments Solutions, said the results and goals of financial inclusion could only be measured through the provision of access to affordable financial service that meet people’s needs, secured financial services, the establishment of proper financial institutions that cater to the needs of the poor and the use of agency banking.
He identified “access indicator” – the number of bank branches, PoS devices, number of bank accounts and remittances, banking agents, loans and savings with the banks, level of literacy among others – as an important means to deepen financial inclusion and bring more Nigerians into the formal financial service.
Olaoluwa Awojoodu, managing director/CEO of E-Settlement and of Paycentre, in his presentation on the viability of agent banking networks stressed that the challenges facing financial inclusion must be pulled down before the CBN achieve its goals.
He listed these challenges as the unavailability of affordable banking services, threesome documentation and onboarding process, low literary level, non-presence of banks in a rural area and “negative view of banks as being overly complex”.
He said his team carried out a survey and realized that many local areas lack access to financial services, adding that 80 per cent of the banks in Nigeria are sited in Lagos while other states are suffering. “We need to tackle these barriers in order to promote financial inclusion for suitable economic development”.
Explaining how the banks can apply themselves to extend the boundaries of financial inclusion while speaking during the Future of Financial Inclusion panel sitting, the Managing Director and CEO of Precise Financial Systems, Dr Yele Okeremi noted that Nigerians are not interested in the banks but in banking services; as such, the banks must “reengineer their minds by deploying technological innovations that will make them lead the space”, he emphasized.
In similar vein, Nnaemeka Nwachukwu, Head, Executive Support and Corporate Strategy of Grooming Centre, delved into how technology is disrupting the financial inclusion space and redefining all sectors of the economy.
He said Grooming has completed the bank processor information to boost financial inclusion and that the motive is to work optimally with technology and address challenges facing financial inclusion.
“There are technological infrastructure deficiencies in the rural part of the country which we are working towards addressing by partnering with major stakeholders in the industry. We are also training some Nigerians on how to use some technology especially software to access data. But the industry needs to do more”, he noted.
E-Financial
UBA launches instant digital platform for seamless account opening across Africa, diaspora

United Bank for Africa (UBA) Plc, Africa’s leading financial institution, on Tuesday unveiled a groundbreaking instant account opening platform, revolutionising banking access for millions across the continent and diaspora communities worldwide.

UBA
The fully digital innovation, accessible at ubagroup.com, empowers prospective customers to complete account onboarding online in minutes, bypassing paperwork, branch visits, and lengthy processes that have long hindered financial inclusion. Supporting Naira and Diaspora accounts with multi-language options, the platform operates seamlessly on computers, tablets, and smartphones, catering to UBA’s diverse pan-African footprint spanning 20 countries, the UK, US, France, and UAE.
Shamsideen Fashola, Group Head of Retail and Digital Banking, described the launch as a pivotal step in democratising finance. “At UBA, we are committed to redefining the customer experience through innovation and simplicity,” Fashola said. “This fully digital solution underscores our belief that banking should be accessible, secure, and truly borderless.”
The seven-step process is intuitive: customers select “Open a Savings Account,” input their Bank Verification Number (BVN), undergo facial verification, confirm an OTP, update details, upload documents, add a digital signature, and receive an instant account number. This bridges traditional banking rigour with fintech speed, incorporating digital KYC while upholding stringent security.
Built with compliance at its core, the platform adheres to Nigeria’s Data Protection Act (NDPA) and Europe’s GDPR, safeguarding user privacy amid cross-border operations. Unlike conventional methods requiring physical biometrics, it enables immediate enrolment in UBA’s digital channels, blending convenience with regulatory depth.
Alero Ladipo, Group Head of Brand, Marketing, and Corporate Communications, highlighted customer-centric design. “Today’s customers expect speed, convenience, and compliance without compromise,” Ladipo stated. “We have blended industry-leading digital onboarding with robust standards for a seamless experience matching global best practices.”
The move reinforces UBA’s dominance in technology-driven inclusion, serving over 50 million customers with 30,000 employees and pioneering retail, commercial, and institutional services. Analysts view it as a strategic edge over fintech rivals, accelerating Africa’s digital economy amid rising diaspora remittances and intra-continental trade.
As Nigeria and Africa push financial digitisation, UBA’s platform positions the bank to capture untapped markets, fostering economic growth through barrier-free banking
E-Financial
Kuda MFB Secures National Microfinance Banking Licence, Sets Stage for Nationwide Growth

Kuda Microfinance Bank (Kuda MFB) has received a license from the Central Bank of Nigeria (CBN) to operate as a National Microfinance Bank, which means that it can now have a physical presence across Nigeria.

Musty Mustapha, MD/CEO of Kuda MFB
With the Unit Microfinance Bank licence it held until December 2025, Kuda MFB’s physical operations were limited to a specific location. The national licence removes those geographic restrictions, allowing the bank to open customer experience centres in multiple parts of the country. It also regularises Kuda MFB’s licensing status in line with the Central Bank’s framework for microfinance banks.
According to the bank, the national licence is about regulatory alignment and operational flexibility rather than a shift away from its digital-first model, so it will continue to lead with digital banking services, offering Nigerians the convenience of making transfers and payments, saving, and accessing instant credit through the Kuda app.
Musty Mustapha, MD/CEO of Kuda MFB, said, “Securing a national microfinance banking licence is an important step for us as a regulated institution. It strengthens our relationship with the Central Bank and affirms our commitment to operating at the highest standards of compliance as we scale. While we remain digital at our core, this licence gives us the flexibility to create more physical touchpoints where customers want in-person support or engagement, allowing us to serve Nigerians across the country in whichever ways are most convenient for them.”
Subject to regulatory approval, Kuda MFB plans to open more experience centres designed for customer support and community engagement, in the style of its existing experience centre in Yaba, Lagos, where customers and the general public can speak directly with the Kuda team to get help and learn about the microfinance bank’s products and services.
Kuda MFB’s national licence does not change its existing product offerings or transaction capabilities, but it provides the regulatory backing for a nationwide presence.
E-Financial
NDIC Seeks EFCC’s Support to Trace, Recover Assets of Failed Banks

Nigeria Deposit Insurance Corporation (NDIC) and the Economic and Financial Crimes Commission (EFCC) have agreed to strengthen collaboration to enhance the investigation and prosecution of offences that lead to bank failures, while also improving the recovery of assets and debts of failed banks.

Thompson Oludare Sunday, managing director and chief executive of the NDIC, made this known during a courtesy visit by the Corporation’s management team to Olanipekun Olukoyede, executive chairman of the EFCC, at the Commission’s headquarters in Abuja.
In a statement issued on Sunday by the NDIC’s Hawwau Gambo, head of Communication and Public Affairs, Sunday said robust partnership with the EFCC is critical to the effective liquidation of failed banks, a process that involves asset realisation and debt recovery, with proceeds used to settle uninsured deposits.
He noted that cases of asset stripping and concealment require coordinated efforts, particularly in asset tracing, recovery and enforcement, adding that the EFCC’s expertise is vital in achieving these objectives.
Sunday also identified banking fraud investigations and the prosecution of individuals whose actions contribute to bank collapses as key areas where both institutions can further strengthen their cooperation.
He stressed that NDIC plays a vital role in maintaining financial system stability through the execution of its four statutory mandates in deposit guarantee, bank supervision, distress resolution and bank liquidation.
According to him, the Corporation’s overarching goal is to safeguard depositors’ funds, ensure prompt compensation when banks fail, and sustain public confidence in the financial system.
He also observed that both institutions share common values of integrity, professionalism and accountability, describing the visit as a step towards reinforcing institutional partnership, especially in areas where EFCC’s investigative and prosecutorial capacity is essential to NDIC’s mandate.
“We aim to further strengthen our collaboration, deepen institutional synergy and explore additional avenues for mutual support in the pursuit of national financial system stability.
“The EFCC has been our partner and we want this to continue. We look forward to an expanded and more impactful partnership between our two esteemed institutions.
“Your experience has and will continue to greatly enhance our recovery efforts. Additionally, we have that strategic responsibility for prosecuting individuals whose actions contribute to the failure of banks. We therefore seek closer collaboration with the Commission in this critical area”
Responding, the EFCC boss, Olukoyede, reiterated the Commission’s commitment to its longstanding working relationship with the NDIC in tackling financial crimes within the banking sector.
He acknowledged the history of cooperation between the two agencies, particularly in investigations and capacity development related to banking operations.
Olukoyede also briefed the delegation on key departments within the EFCC, including the Bank Fraud Section, which handles matters related to the NDIC.
He encouraged the Corporation to submit any outstanding cases for prompt assessment, noting that this would enhance tracking, accountability and case resolution.
The EFCC Chairman further highlighted the role of the Commission’s Fraud Risk Assessment and Control Department, which focuses on proactive monitoring, compliance, sound risk management and internal controls in both public and private sector institutions.
He described these efforts as part of the EFCC’s broader mandate to protect and strengthen the Nigerian economy.
Olukoyede assured the NDIC of the EFCC’s continued support in deepening institutional synergy to combat financial crimes, improve asset recovery, and ensure that offenders who undermine the banking sector are brought to justice.
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