Telecom
Experts Make Case for Increased Internet Access, Berate Incessant Shutdowns

Participants at the 2019 Digital Rights and Inclusion Forum (DRIF19) have reemphasized call for increased attention on issues confronting the digital space in Africa.
The Forum which started on Tuesday, April 23 and ended on Thursday, April 25 has provided experts from 32 African countries and their partners from outside the continent the opportunity to compare notes and chart a new course for the digital space and economy on the continent.
The Forum, organised by Paradigm Initiative, a pan-African digital rights and inclusion social enterprise was held in Lagos.
The issues that dominated the conversation on April 23 of the Forum included low internet penetration and high digital illiteracy, internet censorship including shutdowns and data protection issues arising from rampant data collection by government agencies without data protection laws.
The tone for the Forum by the Opening Panel which was moderated by ‘Gbenga Sesan, Executive Director of Paradigm Initiative and featuring Hawa Ba, the Head of Senegal Office of Open Society Initiative for West Africa, Segun Mausi, Head of Africa division at Human Rights Watch, and a Emmanuella Darkwah who was representing Ghana’s National Security Advisor.

Mausi Segun, Hawa Ba, ‘Gbenga Sesan and Emmanuealla Darkwah
The Panel explored the centrality of human rights to modern society and the need to dedicate resources and attention to the protection of human rights.
Hawa Ba highlighted the crucial role the internet has played in public education and mobilisation in Senegal and said it was important to ensure that the internet remained an open and safe platform.
Mausi Segun said all internet users have a duty to fight for the protection of digital rights and to make sure their government enables internet access for more citizens.
While according to Ghana’s Emmanuella Darkwah, Ghana was working on a law to make internet shutdown impossible in the country, also delegates from Togo, Chad and Cameroon bemoaned the ease with which their governments shut down the internet and specific internet services.
In Chad, a delegate reported, social media platforms have been unavailable for over a year now, making life unnecessarily harder for the people of the country.
The conversation on expanding internet access was not any less enlightening.
Dr Ernest Ndukwe, a former chief executive of the Nigerian Communication Commission, said “we need to focus more attention on what government can do to ensure people have access.
“One way to do that is for the civil society and citizens alike should commend governments doing the right thing in expanding access and criticise those doing poorly.”
Funke Opeke, the chief executive of MainOne Cable, reiterated the need for government to partner the private sector instead of constituting itself as a stumbling block to expand internet access.

Ashnah Kalemera of CIPESA and Funke Opeke of MainOne
She said governments in other climes “create the right incentives and structures to facilitate access to the internet especially in the rural areas.”
Data protection conversation also took centre stage on Day 1 as delegates and speakers alike assessed the state of data protection and privacy laws on the continent.
Ephraim Kenyanito of Article 19 and Morisola Alaba of Media Rights Agenda, while speaking on the new 5G technology, said there was an urgent need to have data privacy legislation as technology made its way to the continent, noting that the technical capabilities of 5G could allow for greater surveillance capacities for repressive governments.
#DRIF19 is the seventh edition of the Forum which is convened annually to provide an “important platform where conversations on digital policy in Africa are shaped, and policy directions forged.” The Forum is supported by Google, Ford Foundation, and Heinrich Böll Stiftung.
Telecom
Paradigm Initiative Warns of AI-Driven Hate Speech, Urges Global Tech Reform

As the world commemorates the International Day for Countering Hate Speech, Paradigm Initiative (PIN) is calling on big tech companies to intensify their efforts in combating online hate speech and ensuring respect for fundamental human rights.
PIN’s 2024 Londa report highlights the widespread prevalence of hate speech online. In Angola, for instance, at least 25 content removal requests were made in connection with hate speech, harassment, and political misinformation. Globally, the consequences of unchecked hate speech have been severe—ranging from incitement to violence and heightened ethnic tensions to the targeting of vulnerable communities, including minorities, women, and foreigners.
Nigeria witnessed a tragic example in 2018 when a Facebook post showing a massacre in Plateau State was viewed more than 11,000 times, triggering ethnic conflict and resulting in fatalities. In South Africa, inadequate content moderation has worsened the problem, while in Ethiopia in 2021, a false Facebook post led to the killing of a man wrongly implicated in a scandal. India saw a surge in hate speech during its elections.
PIN notes that actors behind hate speech are becoming increasingly sophisticated, often leveraging technologies like artificial intelligence to boost visibility. Meanwhile, existing moderation systems—especially for non-English content—struggle to keep up.
Bridgette Ndlovu, PIN’s Partnerships and Engagements Officer, said, “Hate speech online is a direct attack on the dignity and safety of individuals.” She urged technology companies to adopt transparent and effective moderation strategies and to prioritize human rights in their operations.
The spread of hate speech raises complex challenges for lawmakers. Governments are trying to regulate harmful content such as misinformation and harassment while protecting freedom of speech. However, PIN warns that hate speech laws should not be misused to arbitrarily detain human rights defenders or stifle dissenting voices.
To address these concerns, PIN recommends that tech companies invest more in moderating non-English content to reflect local nuances, improve transparency around government takedown requests, promote digital literacy—particularly in underserved regions—and conduct regular human rights due diligence, aligned with the United Nations Guiding Principles on Business and Human Rights.
Telecom
Moniepoint Deepens Commitment to Africa’s Future Through Education and Innovation

Moniepoint Inc, one of Africa’s leading financial institutions partnered with the Mega Impact Foundation to support the 5th edition of the NextGen Connect Interschool Oratory Competition in Asaba, Delta state. This collaboration showcases Moniepoint’s unwavering commitment to youth empowerment and human capital development across the African continent.
The competition, which was held commemoratively to celebrate this year’s International Day of the Boy Child, brought together SS2 students from across Delta State to address the critical theme: “The Role of Financial Inclusion and Technology in Shaping a Brighter Future for Young People in Africa.” Moniepont has received critical acclaim over its core mission of advancing financial inclusion through innovative digital financial technology solutions and payment services..
The oratory competition showcased exceptional talent among Nigeria’s youth, with Otovo Praise of Crystalloid International School emerging as the champion. His outstanding performance earned him a full-year scholarship through the Tosin Eniolorunda STEM Foundation, reflecting Moniepoint’s philosophy of investing in educational excellence. Second-place winner Audi Innocent of St Patrick’s College received ₦300,000, while third-place winner, Asher David of Glorious Kids Academy was awarded ₦200,000.
“At Moniepoint, we believe that driving sustainable innovation begins with future-proofing and expanding the talent pool by empowering the next generation with the tools that they need to succeed especially basic literacy skills which remain fundamental pillars in socio-economic development,” said Tosin Eniolorunda, CEO Moniepoint Inc. “These young voices represent the future of African leadership, and their insights into financial inclusion and technology demonstrate the remarkable potential that exists within our communities. Through our various educational and developmental initiatives such as the CAD/CAM lab we donated to OAU last year or the Moniepoint DreamDevs programme, we are betting big on an investment in Africa’s future.”
The initiative extends beyond monetary rewards, creating meaningful platforms for young people to express their ideas on a global stage. Through its support of the NextGen Connect Conference and Tech-In-School conversations, Moniepoint is fostering an environment where youth can develop critical thinking skills, build confidence, and engage with pressing societal issues.
In her remarks, Founder, Mega Impact Foundation, Florence Ogonegbu said that “we reaffirm our commitment to building an Africa where every young person has simplified access to sustainable education, capacity building, and empowerment. By leveraging technology and local initiatives, we are creating platforms that enable our youth to thrive and transform their communities.
“Together with partners like Moniepoint, we are not just shaping futures—we are driving a movement for social development that will resonate globally. Every boy, every young person, deserves the opportunity to unlock their full potential and drive lasting impact across our continent.”
The competition received additional support from the Ministry of Women Affairs and Social Development, Delta State, highlighting the collaborative approach required to nurture young talent effectively.
Telecom
Zoho Unveils Zia Hubs to Harness AI Insights from Unstructured Business Data

Zoho, a global technology company, today launched Zia Hubs, a solution within Zoho WorkDrive that brings new forms of unstructured business data into the company’s broad portfolio of applications and AI services. Using Zia Hubs, organisations can now present any type of business content to Zoho’s powerful capabilities and services—including agentic AI, comprehensive analysis, and accurate, unified search—regardless of file format or structure.
“According to IDC, 80 percent of business data is unstructured,” said Kehinde Ogundare, Country Head, Zoho Nigeria. “Most unstructured data is text-based, meaning pertinent information lives within email conversations, social media posts, word processor documents, or audio and video transcripts. With Zia Hubs built into the full product suite, Zoho can provide customers with a deeper integration than any comparable software platform and nearly limitless potential uses for their data.”
Deeper Intelligence Accessing More Customer Data
Launching as part of Zoho WorkDrive, Zia Hubs brings content intelligence to the company’s unified content management and collaboration platform. Designed with a high level of user control over what content AI is allowed to access, Zia Hubs enables users to organise project or task-specific content into dedicated hubs within WorkDrive. Each hub serves as a focused space where Zia, Zoho’s flagship AI, can understand and act on the content stored within. This includes a wide range of formats such as PDFs, documents, videos, and audio files.
Zia Hubs automatically organises uploaded content by grouping related information—such as section headings, supporting text, and visuals—to preserve context. For video and audio files, Zia generates transcripts and links key moments to relevant topics, making it easier to pinpoint exactly where something was said.
With Zia Hubs, users can surface the most relevant answers when asked a question, even across different content formats. Each response includes clear citations that link back to the original content, whether it is a document, spreadsheet, image, or a specific moment in an audio or video file.
Organisations can also create custom workflows with Zoho Flow, automating document storage processes for particular projects or specific teams. This ensures that Zia always has access to the latest necessary documents automatically.
Furthermore, content from third-party software—such as Docusign PDFs, RingCentral call logs, Zoom video files—are all readable by Zia, and can be automatically placed into a hub by building a workflow with Zoho Flow.
From Intelligent Content to Intelligent Action with Zia
Zia Hubs is a foundational element of Zoho’s long-term AI strategy. It lays the groundwork for a future where intelligent agents can act contextually on content across the company’s entire product suite. With full ownership of its technology stack spanning more than 55 products, Zoho is uniquely positioned to help organisations unlock deeper value from their business content compared to competitors.
Potential use cases for Zia Hubs include: a legal team’s content hub hosting a case’s relevant files: court files, correspondence, and research, allowing a lawyer to have Zia provide summaries with citations without having to manually scan lengthy files to gain insights; a company’s support center placing call logs into a hub, then querying Zia to identify trends, like, “Have we received an increase in calls regarding specific issues?”
Future updates to Zia Hubs will enable it to identify structured information within unstructured files and trigger specialised agents tailored to specific business needs. This will further establish Zia Hubs as the central content intelligence layer that activates AI-native workflows across the full Zoho ecosystem.
- Telecom2 days ago
ALTON Clarifies on Migration to End-User Billing for USSD Services
- Telecom3 days ago
GSMA, Mobile Industry Call for Strengthened Action to Advance Child Online Protection in Africa
- News2 days ago
Digital Africa Global Consult, NDPC Partner on Ground-Breaking “Nigeria Data Challenge” Initiative
- General News3 days ago
TD Africa, HP Strengthen Partnership to Advance Africa’s Tech Ecosystem
- E-Financial2 days ago
Nigerian Stock Market Suffers ₦183 Billion Loss Amid Profit-Taking
- News2 days ago
DStv Rewards Loyal Customers with Free Package Upgrades
- Telecom2 days ago
Lagos Future Conference 2025: Stakeholders Call for Digital Responsibility and Grassroots Innovation
- General News2 days ago
African Parliamentarians Seek Answers from Telcos on Quality of Service