Telecom
FCCPC Insists Telcos’s Tariff Hike must Translate to Improved Services
Federal Competition and Consumer Protection Commission (FCCPC) said on Wednesday that it has accepted the decision of the Nigerian Communications Commission (NCC) to approve a 50 per cent hike in telecommunications tariffs, down from the 100 per cent hike proposed by telecom operators.
FCCPC acknowledged the intense pressure faced by the NCC over the years to approve tariff increases due to the rising operational costs experienced by telecom operators, which became more pronounced in recent times.
It commended the NCC for adopting a deliberate and measured approach by rationalising the tariff adjustment and linking it to commensurate improvements in service quality, while implementing other measures to mitigate the impact on consumers.
However, the commission strongly insisted that the tariff hike must translate to significant quality and improved services, stressing that it will resist a situation where Nigerians are charged for poorly delivered services, particularly in areas like voice calls, data, and other services with the tariff hike.
FCCPC, in a statement on Wednesday by Ondaje Ijagwu, director of Corporate Affairs, asked telecom operators to disclose all key details upfront, including the cost, validity period, and specific inclusions of a plan.
It added: “Consumers can also expect a mandatory disclosure table from the service providers to enable them to make informed decisions without worrying about unexpected charges or surprises.”
The commission further noted that consumers have consistently expressed a desire for measurable improvements in service quality before any tariff increases are implemented. “Issues such as network congestion, dropped calls, inconsistent internet speeds, unusual data depletion, and poor customer service have remained prevalent concerns. It is, therefore, crucial that tariff adjustments directly translate into demonstrable and tangible service enhancements for consumers.”
FCCPC asked that telecom operators prioritise visible and measurable improvements in network reliability, speed, accessibility, and customer service as part of any tariff adjustment, insisting that the rationale for the increase must be reflected in better services for consumers who, apparently, rely on telecommunications for both personal and business purposes.
The commission suggested that operators allocate increased revenues responsibly, with an emphasis on infrastructure development and service delivery improvements, stressing that clear mechanisms must be established to monitor how the funds are utilised, ensuring that consumers directly benefit from the adjustments.
“Operators must also clearly communicate the rationale for the tariff adjustments to consumers, ensuring that consumers are fully informed about the nature of the changes, the benefits, and how it aligns with efforts to improve service delivery and infrastructure,” it added.
The commission referenced its recent Memorandum of Understanding (MoU) with NCC, which, it said, provided a unified framework to oversee the implementation of the tariff adjustment in a manner that meets the needs of consumers.
It said the partnership ensures that the increase does not become a justification for exploitative practices, but an opportunity to foster fairness, transparency, and accountability in the telecommunications sector.
“As Nigeria embraces rapid technological advancements and increasing reliance on digital connectivity, it is imperative that the benefits of a thriving telecommunications ecosystem extend to all stakeholders, particularly consumers,” it added.
The FCCPC assured Nigerians that, together with the NCC, it will continue to pursue measures that uphold these objectives. “We are committed to closely monitoring the impact of the tariff adjustments to ensure compliance with established regulatory standards.”
It also reminded telecom operators that the FCCPC is actively working with NCC to address concerns raised by consumers during the transition period and beyond, and encouraged consumers to freely report any unfair practices or concerns through its official channels to ensure effective resolution.
Meta, in collaboration with the Federal Ministry of Communications, Innovation & Digital Economy (FMCIDE), has launched the Llama Impact Accelerator Program to foster AI-driven solutions across critical sectors in Nigeria.
The eight-month program will support early-stage startups developing AI innovations using Meta’s open-source Llama models. Target sectors include Agriculture, Security & Safety, Healthcare, and a wildcard category for other high-impact applications.
Speaking at the launch, Sade Dada, Head of Public Policy, Anglophone West Africa at Meta, emphasized the initiative’s role in advancing Nigeria’s digital ecosystem. “We are thrilled to partner with FMCIDE in supporting local AI talent. Open-source AI should be accessible and relevant to national challenges,” she said.
The program will begin with a six-week incubation period, offering technical training and mentorship from industry experts, followed by six months of extended support, including access to technical resources.
Minister of Communications, Innovation & Digital Economy, Dr. ‘Bosun Tijani, hailed the initiative as a “major step forward” in Nigeria’s AI development strategy. “AI will be a key driver of national growth, and this program equips innovators with the tools to tackle pressing issues,” Tijani stated.
The Llama Impact Accelerator aligns with Meta’s broader mission to democratize responsible AI access while fostering innovation in emerging markets.
In collaboration with academic and government stakeholders, the initiative is expected to accelerate Nigeria’s AI industry and drive impactful change.
Applications for the program remain open until June 27, 2025. More details can be found at llamaimpactssa.splashthat.com.
In an era where climate change, youth unemployment, and food insecurity loom large over the continent, a powerful new force is rising — young African innovators building a green future from the ground up.
At the just-concluded Africa PachiPanda Challenge 2024, organised by MTN and WWF (World Wide Fund for Nature), Nigerian entrepreneur, Olabisi Rafatu Emmanuel, emerged as one of the continent’s top eco-champions, spotlighting the potential of purpose-driven innovation to rewrite Nigeria’s climate and development story.
While Moses Afopezi of Cameroon took home the top prize with AgricFresh, a smart solution combating post-harvest loss, Olabisi’s reusable menstrual products solutions as a waste transformation model earned her national applause and a seat at Africa’s sustainability table, emerging as the second-place winner.
Speaking during the announcement, MTN’s leadership underscored that this challenge goes far beyond accolades. “Together, we have the power to shape a greener, more sustainable Africa — one bold idea at a time,” Nompilo Morafo, Group Chief Sustainability and Corporate Affairs Officer, MTN, said.
The triumph comes at a time when Nigeria is grappling with the environmental menace of climate change in major urban hubs like Lagos, Abuja, and Port Harcourt, even as the Nigerian government is clamouring for smart innovations to address climate change issues such as climate funding, carbon trading and just energy transition.
The National Environmental Standards and Regulations Enforcement Agency (NESREA) recently reiterated calls for tech-based waste management solutions – making Olabisi’s innovation timely and impactful.
MTN says this is just the beginning. With plans to expand the PachiPanda Challenge to more countries and deepen support for eco-entrepreneurs, the telecoms giant is reaffirming its commitment to socio-economic development through green innovation.
As Nigeria sets its sights on achieving the Sustainable Development Goals by 2030, the PachiPanda story is a timely reminder that the answers may lie not in government halls – but in the dreams and drive of Nigeria’s young changemakers.
In what could be a turning point for Nigeria’s global tech ambitions, Zinox Technologies, a strategic integrated tech solution company and pride of Nigeria ICT ecosystem has been officially invited to represent Nigeria at VivaTech Paris 2025, one of the world’s largest technology and innovation events.
The invitation, extended in partnership with Nigeria’s Federal Ministry of Communications and Digital Economy, is seen as a strategic endorsement of Zinox’s over two decades track record of delivering digital infrastructure, innovation, and enterprise solutions across the country for government, corporates and homes including some African countries.
The four-day event, taking place from June 11–14, 2025, is a major fixture in the global tech calendar, drawing startups, corporates, investors, and tech leaders from across the world. Zinox is expected to engage with international players at its assigned booth while showcasing flagship projects and solutions that reflect Nigeria’s evolving digital capacity.
“Zinox represents the kind of indigenous innovation the world needs to see more of — practical, scalable, and deeply rooted in local challenges,” said one of the international event leads, who confirmed their excitement about Zinox’s participation. “It’s a unique opportunity to place African tech at the centre of global conversations.”
From Local Execution to Global Attention
Zinox’s reputation has largely been built on its ability to execute high-impact, often mission-critical tech projects for both public and private sector players. The company is known for powering most government and corporate sector tech infrastructure rolling out the most integrated ICT projects and partnering global manufacturers with it’s iPower renewable energy solutions. Zinox is credited with transitioning Nigeria from analogue to digital democracy, amongst many other critical projects for companies like Chevron, Shell, FIRS, CBN, NPC, and educational institutions just to mention a few.
Its inclusion at VivaTech reflects growing international curiosity about Nigeria’s digital innovation and infrastructure story, particularly from brands that have built success indigenously.
Konga, the e-Commerce Engine, Joins the Spotlight
In an interesting strategic angle, Zinox will also showcase Konga, the composite e-commerce group it acquired in 2018. The move united two major tech forces under one umbrella and enabled a fusion of logistics, fintech, and commerce with Zinox’s core technology expertise.
Since the acquisition, Konga has benefited from infrastructural reinforcements, platform upgrades and supply chain optimization, becoming Nigeria’s most efficient digital marketplace.
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