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FeedbackHall to Integrate Producers with Consumers Feedback
FeedbackHall Limited a customer feedback service platform that enables consumers and producers give and receives feedback on goods and services has called for effective regulation of manufacturing industry to ensure that claims made by companies regarding the degrees of sustainability of their products and services are correct.
Prof. Pat Utomi, chairman, FeedbackHall Limited made this call on Monday during a press conference to Mark the 2020 World Consumer Rights Day (WCRD) held at the Center for Values and Leadership, Victoria Island Lagos
Speaking on the theme for this year’s celebration, “The Sustainable Consumer,” Prof. Utomi noted that companies need to change their production models to offer products that are truly sustainable so that consumers can have sustainable options.
He revealed that the era of unwholesome practices by these companies should be effectively regulated to ensure that their claims regarding the degrees of sustainability of their products and services are correct.
According to him,”For consumers to consume sustainably, companies and the organisations that regulate them have important roles to play.
“Since consumers cannot produce most of what they use, companies need to change their production models to offer products that are truly sustainable so that consumers can have sustainable options.
“In addition, companies need to stop producing greenwashed products. Some companies claim that their products are organic or natural when they are not.
“Some companies claim that the raw materials and production processes are environmentally friendly when they are not.
“These unethical business practices are used to deceive responsible consumers into believing that their products are environmentally friendly and win their patronage. According to a report by TerraChoice Environmental Marketing, 98% of green-labelled products are actually greenwashed.
He called for more careful regulation of manufacturers and service providers, to ensure that, not just final products, but also the production processes are sustainable.
“Regulators need to ensure that, not just final products, but also the production processes are sustainable.
“They need to ensure that claims made by companies regarding the degrees of the sustainability of the products and services they offer are correct.
“Regulation of manufacturing industry and products imported into our country is an important function that needs to be reinforced in Nigeria.
“Given our level of development and geographic location, our vulnerability to climate change risks are high, therefore, prevention is not only better but also more feasible than cure”.
Prof. Utomi further explained that consumers have an important responsibility – to consume sustainably and also demand for and patronise products and services that preserve the environment.
He said, “World Consumer Rights Day is unique as it exposes the fact that, beyond rights, consumers have an important responsibility – to consume sustainably.
“Sustainable consumption requires consumers to demand for and patronise products and services that preserve the environment.
“It also requires them to use these products in ways that minimize their impact on the environment.
“Such ways include limiting waste that is, doing more with less; limiting pollution, reusing what is reusable and disposing the rest responsibly.
“Sustainable consumption is important to ensure that resources are available not only for the present generation but also for future generations”.
Dr. Chiugo Kanu, founder, FeedbackHall, speaking at the press conference said that they will continue to provide consumer intelligence required to formulate and implement important strategies and policies by connecting consumers and companies through a constructive feedback system as well as research.
She noted that their aim this year is to provide support for people and companies who are genuinely interested in promoting sustainable production and consumption with a comprehensive, nation-wide consumer research on sustainable consumption.
In a bid to serve consumers better, FeedbackHall last year, launched its annual Nigeria Digital Consumer Survey (NDCS) as part of activities to mark the 2019 World Consumer Rights Day.
NDCS was launched to aid provision of actionable insights for consumers, companies and regulators.
Engr. Ike Nnamani, chief executive officer, Digital Realty Nigeria has described the launch of LKK2 Data Centre as demonstration of his company’s commitment to Africa’s digital transformation, delivering infrastructure and connectivity that fuel innovation and economic growth as data volumes soar and digital initiatives accelerate.
He stated this at the launch of LKK2 Data Centre in Lagos over the weekend, noting that the infrastructure will give enterprises and content providers the capacity to grow scale and connect anytime anywhere, bringing Sub Sea cable systems closer to businesses and integrating seamlessly with global cloud and network ecosystems.
“Digital Realty powers West Africa to embrace a new era of connectivity, reducing latency, improving performance and unlocking opportunities for millions of users locally and around the world, designed and built to Tier 3 plus standards.
“The LKK2 data center delivers world class performance and reliability. It features a 2-megawatt load with 1260 square meters of IT space. Digital Realty not only enabled global connectivity, but also sparked local transformation. Over the past two years, new jobs have been created. Residential estates have emerged, and the community has attracted fresh investments.
“Today, a 50-megawatt independent power plant by Mecca energy is under construction, and beach resorts and businesses are springing up, driving economic growth and new opportunities for local citizens.
“This transformation is proof that Digital Realty work goes beyond data centers by investing in infrastructure that empowers both people and businesses, the company is shaping not just Nigeria’s digital future, but also the social and economic fabric of its communities and as Africa takes bold steps into the next decade of digital growth, Digital Realty remains committed to being the foundation where companies, technologies and data come together to drive progress. Digital Realty is the meeting place for companies, technologies and data,” he said.
This new facility integrates with ServiceFabric®, Digital Realty’s global interconnection and orchestration platform, ensuring low-latency, high-throughput connectivity to local, regional, and international destinations. Through ServiceFabric®, LKK2 will interconnect with LOS1, the region’s top internet peering point, and LOS2, Digital Realty’s highly connected data centers located on Victoria Island in Lagos.
Together, this ecosystem delivers robust resilience, redundancy, speed, and scale for enterprise and hyperscale customers seeking to expand into a fast-growing digital market, ensuring continuous, reliable operations.
National Information Technology Development Agency (NITDA) has issued a public alert over newly discovered critical security vulnerability in embedded SIM (eSIM) cards, now being deployed by attackers to potentially hijack phone numbers or subscriber data, intercept communications, and deploy malicious applets.
The vulnerability affects more than 2 billion devices globally and poses significant risks to communications security.
In a statement at the weekend, the Agency warned that the flaw could expose billions of smartphones, tablets, wearables, and Internet of Things (IoT) devices worldwide to large-scale cyberattacks.
According to the agency, the flaw originates from the use of the GSMA TS 48 Generic Test Profile (versions 6.0 and earlier), widely used in radio compliance testing of eUICC (Embedded Universal Integrated Circuit Card) chips.
NITDA noted that if the vulnerability is exploited, attackers could gain physical or even remote access to targeted devices, enabling them to install malicious applets, extract sensitive cryptographic keys, and even clone eSIM profiles.
It added that this could lead to widespread interception of communications, persistent device control, and the deployment of stealth backdoors at the SIM card level.
eSIM or embedded SIM is a digital SIM that enables customers to access the same functionality as someone using a physical SIM.
It is seen as the next step in the evolution of Subscriber Identity Modules (SIM cards) as it is designed to deliver unprecedented freedom and flexibility.
Unlike the physical SIM, users do not need to insert an eSIM into their phone as it is already built into the smartphone, device or wearable.
To mitigate the risks, device manufacturers and service providers have been urged to immediately apply Kigen OS patches via over-the-air (OTA) updates to restore the integrity of affected eUICCs.
In addition, the agency advised stakeholders to adopt the latest GSMA TS.48 version 7.0 standard and remove all legacy test profiles that may expose devices to malicious applet installations.
NITDA emphasised that swift action is critical to blocking exploitation paths, enforcing updated security controls, and safeguarding users from what could become one of the most far-reaching cybersecurity threats in recent years.
The eSIM journey in Nigeria started in 2020 with the Nigerian Communications Commission (NCC) approving MTN and 9mobile to commence a trial of the technology.
The trial was to run for one year and it involved testing 5,000 e-SIMs by the two networks, subject to compliance with some regulatory conditions.
The two operators later became the first to launch eSIM in Nigeria, allowing their customers with compatible phones to do away with physical SIMs.
In January 2023, Airtel joined MTN and 9mobile by launching its eSIM service.
However, there is currently no publicly available figure on the number of Nigerians currently using eSIM.
Chipmaker, Intel has agreed to give the US government a 10 percent stake in its business, according to a joint announcement by the company and President Donald Trump.
The deal follows Trump’s push for Intel to provide Washington with equity in exchange for major grants initially approved during Joe Biden’s presidency.
Under the agreement, the US government will receive 433.3 million shares of common stock, representing a 9.9 percent stake, valued at approximately $8.9 billion. The investment is partly funded by $5.7 billion in unpaid grants from the CHIPS and Science Act, alongside $3.2 billion from Intel’s Secure Enclave program.
Intel said this amount is in addition to $2.2 billion in CHIPS grants it has already received, bringing the total to $11.1 billion.
“The United States of America now fully owns and controls 10% of Intel,” Trump posted on Truth Social, claiming the country “paid nothing for these shares” following negotiations with Intel CEO Lip-Bu Tan.
In a statement, Intel clarified that the government’s investment will be a passive ownership with no board representation or governance rights.
Commerce Secretary Howard Lutnick described the agreement as a “historic step” that strengthens US leadership in semiconductors.
However, some analysts warned of potential risks. Independent tech analyst Rob Enderle called it “a slippery slope” toward nationalizing private businesses, while Scott Lincicome of the Cato Institute argued it could harm Intel’s long-term viability by injecting political influence into corporate decisions.
Intel CEO Tan maintained that the company remains committed to ensuring “the world’s most advanced technologies are American made,” noting plans to invest over $100 billion to expand its US operations.
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