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Globacom Blames Vandalisation for Poor Services in Jan

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Globacom, telecommunications giant has said that wanton vandalisation of its equipment in various areas of the country was responsible for its poor performance in January this year.
This is coming as the telecom giant initiated moves to underpin its operations and check the activities of vandals
Globacom was reacting to the recent statistics released by the National Communications Commission (NCC), to the Information and Communications Ministry which showed that it had the highest rate of dropped calls for the month of January 2009, among GSM service operators in Nigeria. It had a dropped call rate of 1.76 percent, which fell within NCC’s minimum standard of dropped calls rate of two percent or less. 
Mr. Aremu Olajide, head of Network Operations, Globacom, said that the company suffered vandalization of it fibre optic ring in Aba which affected service delivery in South east, Uyo in Akwa Ibom state and Epe area of Lagos.
He added that Globacom also lost over 20 generators to theft between October 2008 and January this year.
Olajide explained that they had to deploy alternative transmission system to ensure that service delivery was not badly affected as repair work on the damaged fibre is expected to be completed in few weeks.
He also listed other issues the company faces on nearly a daily basis to include forced closure of cell sites by communities/miscreants, frequent fibre cut with 32 of such in February alone, very lengthy and frustrating processes with federal, states and local governments and multiple taxation across the different tiers of government.
Recalling Globacom’s major achievements last year, Olajide said what was most gratifying to the company was the reduction in customer complaints by 25% thereby reducing the time spent on complaints resolution.
“We also increased our interconnect capacity with all operators thereby reducing the occupancy to an average of 52% compared with above 75% in April 2008. We also upgraded our transmission capacity, completed our OFC from Port Harcourt to Eket to Uyo and Ibadan to Ife, opened 10 Gloworld shops across the country, replaced old generators and provision of at least two generators in all sites thereby reducing outage due to power by 20%, improved community relation thereby reducing downtime due to community, rolling out of 3G service, migration of BSC connectivity to fibre as primary route with microwave backbone as backup.
Meanwhile, telecommunications equipment vendor, Alcatel-Lucent has promised timely completion of the multi-million naira network improvement contract it signed with Globacom.
Speaking in Lagos at a media parley organized by Globacom, Mr. Peter Schubert, the general manager in charge of Globacom projects in Alcatel-Lucent, expressed the commitment of his company to the timely delivery of the key elements of the mega expansion project it recently signed to undertake for Globacom.
“It is a flagship project and when completed, the Glo network will be expanded and modernized. Alcatel-Lucent is committed to Globacom’s desire to provide excellent services for its subscribers not only in Nigeria but also in its other regions of operation in West Africa”, he added.
The projects, aimed at radically transforming service delivery on the Glo network, will see to the addition of at least 1500 Base Transceiver Stations (BTS) to its existing over 5000 BTSs across the country and an additional 25 Base Switching Centres in order to improve traffic on the network.
Also included in the multi-million dollar contract package are four New Generation Network (NGN) Mobile Switching Centres (MSCs), which installation will increase the network’s switching capacity from the present 30 million to 45million.
These will assist Globacom beyond mere voice communication, as it will significantly push up capacity for other value adding services such as upgrading the network’s Short Message Service Centre license from 400 messages per second to 600 messages per second. It will enhance Globacom’s 3G coverage in Lagos, Abuja and Port Harcourt as well as extend it to cover various other state capitals, while also increasing its GPRS capacity to 10 million data subscribers from the current 5 million.
Mr. Mike Jituboh, Globacom’s executive director, Special Projects, described the Globacom expansion project as the most ambitious expansion project by any telecommunication network in Nigeria, pledged the assurance of Globacom for excellent service delivery to its subscribers nationwide.
The media parley was rounded off with a visit to new switching centres and the Customer Care Centre where recent improvements have seen more hands employed to attend to over 70,000 inbound calls every day.
 


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Microsoft Revamps Copilot in Workplace AI Push

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Microsoft has rolled out a new set of features for its Microsoft 365 Copilot platform, including tools for complex, multi-step work and deeper research tasks, as competition in workplace artificial intelligence (AI) intensifies.

The update introduces Copilot Cowork, a capability aimed at handling long-running tasks across Microsoft 365 applications.

The feature is being made available through the company’s Frontier programme, which typically gives early access to experimental tools.

Microsoft is also integrating technology linked to Claude – an AI model developed by Anthropic –into Copilot, signalling a broader shift toward using multiple AI systems within a single product rather than relying on a single model.

Jared Spataro, chief marketing officer for AI at Work at Microsoft, says the company is positioning Copilot as a system embedded directly into workplace software, rather than a standalone tool.

“Microsoft 365 Copilot is your AI for work,” he says, adding that it draws on multiple AI models and is integrated into existing workflows.

Alongside this, Microsoft has upgraded its Researcher feature, which is designed to analyse information from multiple sources and generate structured reports.

A new “Critique” function separates the drafting and review process between different AI models – one generates an initial response, while another evaluates and refines it.

The company says this approach improves output quality, with Researcher showing gains on its internal benchmark for accuracy, completeness and objectivity.

Another addition, called Model Council, allows users to compare outputs from different AI models side-by-side, highlighting differences in responses and reasoning.

The updates form part of what Microsoft calls “Wave 3” of Copilot, as it pushes to embed generative AI deeper into enterprise software. The move reflects a wider industry trend towards combining models from multiple providers, including OpenAI and Anthropic, to improve performance and reliability.

 


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Dangote Refinery Debunks Speculations on IPO

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Dangote Petroleum Refinery and Petrochemicals (DPRP) has debunked recent circulation of unauthorised information regarding a potential Initial Public Offering (IPO).

Dangote Refinery Debunks Speculations on IPO

In a statement, DPRP noted that several online platforms and unofficial sources have published unverified, and in some instances inaccurate, information relating to a potential offering.

“Such reports do not originate from DPRP and should be treated with caution. All official updates regarding any potential transaction will be communicated strictly through DPRP’s formal public disclosures and announcements issued by its appointed advisers, in line with applicable laws and regulatory requirements.

“Accordingly, the public, investors, and all market participants are strongly advised to disregard speculative commentary and rely solely on verified information formally issued by DPRP or its authorised representatives,” the statement said.

The firm assured stakeholders that, when appropriate, comprehensive, and accurate details regarding any proposed transaction will be made available through official channels, including regulatory filings, authorised press releases, and coordinated communications by the Enterprise and its appointed advisers.


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Descasio Launches “Give to Gain” Leadership Insights Report, Hosts Executive Brunch for Women in Leadership

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In celebration of International Women’s Day, Descasio hosted an intimate executive brunch bringing together distinguished women leaders from its customer community for a thoughtful conversation on leadership, partnership, and shared growth.

Centered around the 2026 International Women’s Day theme, “Give to Gain,” the gathering created space for accomplished women in enterprise leadership to reflect on mentorship, collaboration, and investing in people as key drivers of sustainable growth.

Held in Lagos, the event convened leaders from organizations including Honeywell Group Limited, Finchglow Travels, NGCOM, and Eroton Exploration & Production Company.

Guests were personally welcomed at the start of the gathering by Mr. Dele Nedd, CEO of Descasio; who greeted each of the women leaders and expressed his appreciation for their presence before leaving the session to allow the women lead the conversation among themselves.

The gesture reflected Descasio’s leadership culture; one where women are not only recognized, but actively supported and empowered. It also underscored the company’s belief that meaningful progress in leadership requires partnership and allyship across the organization.

Rather than a traditional panel discussion, the brunch was designed as a candid and reflective exchange among peers navigating leadership in complex industries. Throughout the conversation, participants shared perspectives shaped by experience, responsibility, and the realities of leading teams and organizations.

A recurring theme in the discussion was the role of execution and accountability in leadership. For many organizations, strategy alone is not enough; consistent delivery is what ultimately builds credibility and trust.

Reflecting on this, Josephine Adebola, Data Compliance & Process Automation Manager at Finchglow Travels, emphasized the importance of reliability in leadership and the discipline required to translate vision into results. “Get it done on time and in full.

The conversation also explored the role of curiosity and continuous learning in shaping effective leaders. In rapidly evolving industries, the ability to ask questions, remain open to new perspectives, and keep learning is often what enables leaders to grow alongside their organizations.

Sharing her perspective, Tomi Otudeko, Chief Operating Officer at Honeywell Group Limited, reflected on how curiosity has shaped her leadership journey.

“Asking questions and continuously learning have always stood me in good stead as a leader.”

She also spoke about the importance of leading with empathy and understanding the people behind the roles within organizations.

“Everyone has multiple dimensions to who they are. Leadership has taught me to see people in their totality. That awareness doesn’t make a leader weak; it makes them more effective.”

Another important theme that emerged from the conversation was authenticity in leadership. In an environment where leaders often face pressure to conform to traditional expectations, remaining true to one’s identity while continuing to evolve is essential.

For Helen James-Eziashi, General Manager at NGCOM, authenticity and curiosity remain key guiding principles. “Be yourself, keep learning, and stay curious.”

The discussion also highlighted the role of self-awareness in sustaining leadership journeys, particularly in complex and high-responsibility environments. Understanding one’s values, motivations, and support systems often becomes the anchor that allows leaders to navigate uncertainty with confidence.

Reflecting on this, Ifeanyi Onyejekwe, IT Manager at Eroton, emphasized the importance of knowing what grounds a leader.

“Know who you are and understand what supports and sustains your leadership journey.”

According to Descasio, the event reflects its broader commitment to building strong partnerships and fostering meaningful leadership conversations across its enterprise customer community.

“For us, this was about more than marking International Women’s Day,” said Umama David-Ogebe, The HR Manager at Descasio. “It was about creating a space where leaders could learn from one another and reflect on the kind of leadership that builds strong organizations. The most meaningful partnerships grow from conversations like these.”

To extend the impact of the discussion, Descasio has published “The Give to Gain Leadership Report: Insights from Women Leading Enterprise Organizations,” a curated publication capturing key reflections and leadership lessons shared during the session.

The report highlights themes including:

  • The role of curiosity and continuous learning in leadership
    • Building stronger teams through empathy and accountability
    • The importance of authenticity and self-awareness in navigating leadership journeys
    • How investing in people drives stronger partnerships and resilient organizations

The Give to Gain Leadership Report is now available for download Here.


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