Connect with us

General News

Grey Market Operators are Money Launderers-Umo

Published

on

Kindly share this post

Ime Umo, managing director and technology solutions group lead for West Africa, HP West Africa is a seasoned IT sales professional with 16 years of experience from several large multi-national organizations in West Africa. He has a strong background in business-to-business sales as well as an excellent knowledge of the West African IT markets.Umo spoke with chike onwuegbuchi on a wide range of issues. It is his first ever interview since his appointment in April this year.

HP’s Business outside PCs and Laptops

HP is a technology company. We are not just into ink and cartridges; we do more than that. Today, we are the number one IT company in the world. We provide solutions in the telecom space; solutions such as form location register, which is a subscriber database for any telecom operator. We also do things like interactive voice recognition solution. We have the public sector solutions like treasury management; another solution we have in the telecom space is revenue assurance and threat management solution. Threat management solution helps telcos eliminate fraud in the environment and then the revenue assurance helps check within the telecom network where they have leakages. Another solution which we provide is on number portability. Number portability solution is about ensuring that if a subscriber is not happy with telecom company A, he can switch to telecom company B using the same number. So, there are hosts of other solutions that we provide and we are also into consulting and integration; we have the capacity to do SAP implementation, we have skilled staff locally we use in doing this. We also have skills around Oracle implementation as well. These are the services we render as HP. On top of it, I said that we are the number one telecom company in the world today. This is stemmed from the fact that we have done a lot of acquisitions; we have acquired a company called EYP, which is into Data center transformation and design. We have also acquired a company called EDS. EDS is the leading outsourcing company in the world. So, today with these acquisitions that we have made – EYP, EDS and a host of others; we are number one today from a technology standpoint.

Focal Points as MD of HP Nigeria

As I said earlier when I was talking about sectors that we are interested in, we foresee that there will be further consolidation in the banking and insurance sectors. That is a key area for us, where we are going to put in a lot of efforts to ensure that we sail our value proposition into this market space. We also foresee a lot of growth potentials in the telecoms industry. Like I said in my earlier discussion with you, the total subscriber database for the telecom companies is 40 million and the Nigerian population is roughly about 140 million; so that means we are just scratching the surface of the number of subscribers that are hooked up. The telecom space is another key area for us. Then the public sector; government is the biggest partner in terms of IT. Today, many state governments and even federal government, is looking at solutions and technologies that would help optimize what they do. In this space, HP has a clear e-government solution that will be implemented elsewhere which, we are ready to bring to various government parastatals that we are engaging.

HP’s Growth in Nigeria

Well, it is linked to the different sectors that we are looking at. Financial services are part of the areas that we need to put in our efforts. Of course, we also need to carry out some educational initiatives which we are putting in place that will enable the students know what they are doing and also support them from the academic point of view. We are also having quite a number of initiatives together with the banks; we are doing finance projects for some government initiatives such as Nepad, which is an African initiative put together to support educational services and to help people grow technology wise. So, there are quite a lot of things that we are looking at doing.

Challenges and Solutions

Most importantly, we talked about grey marketing. We also require the assistance of the press to do write-ups about the disadvantages and effects of grey marketing. I talked about two aspects of grey marketing – people buying, taking advantages of promos in America and Europe. They buy at cheaper prices and then come here. What we are doing is to encourage our local partners and distributors by doing promos to meet the price point of the grey market. Another aspect of grey marketing which we need to look at is money laundering. A couple of people are doing grey marketing just because they want to bring money back into the system and so, they launder money. For us, that is difficult to stop because all they are interested in is to make the money come in and not in selling. That is why they sell them at ridiculous prices and there is no way we can meet that price point. These people are fraudsters, they are laundering money; to them it does not necessarily matter, they just want to bring in money. To address people who are genuinely doing grey, who are taking advantage of promos in America and Europe, what we do locally is to drop the price point and do promo to encourage our local partners to compete with them favourably.

Grey Market and Warranty

It is very clear, people who buy from grey market do not enjoy any level of support from us; they do not enjoy any level of warranty. So, even they take that product to the service center, all they do is pay for the service and at the end of the day, they might end up paying the same amount of money that they used in buying the product when the equipment spoils because they are going to source for the spare parts abroad and we are going to charge them for the services.

Government Efforts at Checking Excesses

You know, government is increasingly asking foreign investors to come in and we expect that since government is doing that, they should create an enabling environment. We would expect that for international organizations that are operating within the country – government should let other vendors who would participate or buy the products, to use local companies to ensure that the sales are being made through the local HP office. Again, I guess it is not really much of the government’s responsibility – government has a say but HP internally needs to devise a means of ensuring that when leads about Nigeria are sent to other HP offices, that those leads should be routed back to Nigeria. So, it is a two-way thing; it is not just the government, we at HP would have to come up with that programme, say if they get a request from an end-user in Nigeria, they should route it back to HP in Nigeria. That would help our business. We also would expect government to support us in this direction. If they want to make technology purchases, they should insist that those purchases should be done with the regional HP office which is located in Nigeria.

Social Responsibility

I talked about that in my earlier discussion with you. That is what we have done. If you go back to the earlier interview, you would dig up all those facts and then come up with what we are doing. I mentioned a couple of universities which you are aware of. There is a clear directive on social responsibility from the Global Office, and you will see what we have done so far on the records. We are going to invest; we are doing business here and we will continue to invest in the region.

Competition and PC Market

Competition is good, we are not running away from competition but there is a differentiating factor and the total cost of ownership; we are looking at the total cost of ownership – who is able to give you the right level of support if you buy the equipment? In terms of total cost of ownership, we have three different support centers in Nigeria – Abuja, Lagos and Port-Harcourt and whoever is buying HP products will not have an issue; if there is a support issue, the person can take it to the support center and it is taken care of, whether the equipment is under warranty or not. If it is under warranty, it is fixed at no charge to the person but if it is outside warranty, it is fixed at a minimal charge to the person. So, we would continue to support the environment. We are not running away from competition. Just to give that level of assurance, HP is the only OEM in this region that has made a significant investment. We have support; we have resources internally that would help in supporting people. If you aggregate it, the total cost of ownership of acquiring or purchasing an HP platform is cheaper than the total cost of ownership of buying any other brand because if you look at local systems products, some of them give you six months and then the warranty is just on labour alone. If the parts spoil, you are expected to buy them. We look at it from the total cost of ownership and the investment we have made and the support mechanism and structure we have put in place. So, these are the things that make us more competitive than the rest of the vendors. It is not just the pricing of the product alone but the total cost of ownership.

 


Kindly share this post

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

Continue Reading
Advertisement
Comments

General News

Army Acquires New Drones to Boost Surveillance, Precision Strikes — COAS

Published

on

Kindly share this post

Nigerian Army has acquired additional drones and other advanced force multipliers to strengthen surveillance operations, improve target acquisition, and enhance precision strike and casualty evacuation capabilities.

Army Acquires New Drones to Boost Surveillance, Precision Strikes — COAS

Lt.-Gen. Waidi Shaibu, chief of Army Staff (COAS), said that the new drones will boost surveillance, precision strikes.

Shaibu, who disclosed this in a statement shared via the Nigerian Army’s official X handle, noted that the conference provided a platform for critical assessment of ongoing operations and the development of forward-looking strategies to address Nigeria’s evolving security challenges.

He said deliberations at the Nigerian Army Conference Centre, Asokoro, focused on sharpening operational responses, strengthening training frameworks and adapting to the demands of modern security warfare.

According to him, the resolutions reached are aimed at building a more agile, combat-ready, technologically driven and mission-oriented force capable of responding effectively to emerging threats.

A key highlight of the reforms is the Army’s increasing investment in modern warfare technology, including the acquisition of additional tactical drones and the reconfiguration of Army aviation assets for combat roles.

Shaibu explained that these developments have significantly enhanced intelligence gathering, precision targeting, operational mobility and casualty evacuation across various theatres of operation.

He also highlighted ongoing improvements in recruitment, advanced training, professional military education and leadership development, stressing that discipline, competence and meritocracy remain central to building a stronger institution.

Reaffirming his “soldier-first” philosophy, the COAS said troop welfare remains a top priority, stressing that “troop welfare remains non-negotiable; well-motivated soldiers operating in conducive environments are critical to mission success.”

He urged senior officers to ensure that resolutions from the conference are fully implemented in field operations, stressing that the true value of the gathering lies in measurable impact on the battlefield.

Describing the ongoing reforms, Shaibu said: “We are not just reforming the Army; we are building a lethal, technology-driven fighting force where only discipline, merit, and mission success matter.”

The Army Chief expressed appreciation to President Bola Ahmed Tinubu for his support, as well as the Minister of Defence, Minister of State for Defence, Chief of Defence Staff, service chiefs and intelligence agencies for their continued collaboration.

The conference ended with the presentation of commendation plaques to senior officers recognized for outstanding contributions to operational effectiveness.

 


Kindly share this post
Continue Reading

General News

UK Special Envoy for Freedom of Religion or Belief Concludes Visit to Nigeria

Published

on

Kindly share this post

The UK Special Envoy for Freedom of Religion or Belief (FoRB), David Smith MP, concluded a three-day visit to Abuja this week, marking Nigeria as the first focus country he has visited under the UK’s FoRB strategy.

During the visit, David Smith MP held a wide range of meetings with senior Nigerian government officials, religious leaders, civil society organisations, and local communities – reflecting the UK’s commitment to sustained, practical engagement and partnership on freedom of religion or belief in Nigeria.

Meetings included discussions with the National Security Adviser, Mallam Nuhu Ribadu, the Honourable Minister of Information and National Orientation, Mohammed Idris, and the Governor of Plateau State, Caleb Mutfwang.

The Special Envoy also met with the co-chairs of the Nigeria Inter-Religious Council, Archbishop Daniel Okoh, President of the Christian Association of Nigeria, and HRH the Sultan of Sokoto, Muhammadu Sa’ad Abubakar III, President-General of the National Supreme Council for Islamic Affairs.

At the end of the visit, the UK Special Envoy for Freedom of Religion or Belief, David Smith MP, said: “Over the past few days, I have been honoured to meet a wide range of people — from senior government figures and civil society to faith leaders and local communities. I came to listen, learn, and see both how freedom of religion or belief is experienced in everyday life, and how it connects to – and is a core part of addressing – Nigeria’s wider challenges around security and cohesion.

“Some of the most powerful moments of this visit were at community level. Visiting Father Emmanuel Unamba’s parish and meeting Christian and Muslim neighbours living side by side was a real reminder that peaceful coexistence is something people build every day through leadership, dialogue, and shared responsibility.

“What I take away from this visit is the importance of further progress being Nigerian led, rooted in strong institutions and inclusive dialogue, with FoRB at its heart. The UK will continue to support practical efforts in ensuring greater peace, security and prosperity for all.”

The visit also included a roundtable with partners of the UK’s Strengthening Peace and Resilience in Nigeria (SPRiNG) programme, a £38 million UK government-funded conflict and resilience programme operating primarily in Kaduna, Katsina, Benue and Plateau states.

During the visit, Special Envoy David Smith MP held meetings with the Institute for Peace and Conflict Resolution, the Nigerian National Human Rights Commission, and civil society organisations working at the intersection of insecurity and religious freedom. He also visited the National Mosque and the National Ecumenical Centre in Abuja.

Speaking to the various stakeholders, Mr Smith called for greater tolerance across religion or belief in Nigeria and hoped that the cohesion he saw on a community level in the capital, could be achieved nation-wide with the same resolve. He hoped to continue these dialogues with interlocutors in the UK.

The visit builds on the momentum of President Tinubu’s State Visit to the United Kingdom in March 2026, which reinforced the UK-Nigeria Strategic Partnership and included interfaith events attended by President Tinubu and His Majesty The King, underlining both countries’ shared commitment to fostering constructive interfaith dialogue.


Kindly share this post
Continue Reading

General News

How PalmPay Empowered 2,000+ Women in Kano & Kaduna to Bank Smarter

Published

on

Kindly share this post

Women’s financial inclusion remains a critical challenge globally. According to Women’s World Banking, over one billion women lack access to formal financial services, limiting their potential for economic empowerment.

The reality is no different in Nigeria. The EFInA Access to Financial Services (A2F) 2023 survey highlights a significant gender disparity in Nigeria: 30% of adult women are completely excluded from both formal and informal financial services, compared to 21% of men. This means that out of Nigeria’s 57 million adult women, approximately 17 million remain financially isolated.

To bridge this gap, PalmPay has been actively investing in grassroots women’s empowerment by dismantling the knowledge barriers that hinder financial growth. Last year, the fintech platform took this mission directly to the commercial heart of Northern Nigeria: Sabon Gari Market in Kano and Central Market in Kaduna.

In these markets, thousands of women set up their stalls to deal in spices, textiles, grains, and consumer goods. They are the undeniable backbones of the economy, working around the clock to provide for their families.

While these female entrepreneurs possess immense business acumen, a staggering number have historically been left behind by the formal financial sector. For a market woman, being unbanked means trading entirely in cash. Without basic financial literacy or the right digital infrastructure, hard work alone isn’t enough to scale a business.

Recognising this gap, PalmPay stepped away from traditional banking boardrooms and went directly to the market. PalmPay launched a targeted financial inclusion and capacity-building initiative across Kano and Kaduna states. The core mission was straightforward: take the mystery out of digital banking and equip thousands of women entrepreneurs with the exact knowledge and tools required to thrive in a digital economy.

Backed by the royal endorsement of the Emir of Kano, Dr Muhammadu Sanusi II, the solution was delivered through:

  • PalmPay team members conducted hands-on financial literacy workshops right inside the markets, teaching women how to separate personal expenses from shop revenue, calculate true profit margins, and budget for inventory.
  • Women opened digital bank accounts on the spot and were equipped with reliable PalmPay POS terminals and mobile app tools.
  • Micro-business branding support, including storefront branding, transactional merchandise, and market umbrellas to shield them from the elements.

The true impact of this initiative is best seen through the eyes of the market women themselves. Consider the transformation of a typical trader in Sabon Gari Market who spent years operating strictly with cash-box accounting.

Before the intervention, she faced the constant anxiety of missing cash, unverified bank transfers, and untracked inventory purchases. Today, with a PalmPay POS terminal on her counter and instant payment notifications triggering seamlessly on her phone, the chaos has been replaced by complete financial control.

When you empower a market woman, you don’t just improve a single business; you stabilise an entire household and uplift a community. By transitioning over 2,000 women in Kano and Kaduna from the vulnerabilities of an all-cash system to the security of digital banking, PalmPay has helped convert everyday survival into scalable success.

As these newly banked entrepreneurs continue to master cash-flow management and leverage instant digital settlements, they are proving that with the right partner, grassroots commerce can become a powerful engine for national economic growth.


Kindly share this post
Continue Reading

Trending