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Growing The CFO’s Influence with Technology

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Opinion

The past few years have witnessed significant changes to the traditional role of the chief financial officer (CFO). Their expertise in cost management and operational efficiency management has been instrumental in ensuring the survival of their organization during tough economic times.

Those CFOs who successfully navigated the challenging landscape undoubtedly helped elevate the role of CFO from financial steward, to corporate strategist and change agent.

As businesses aim to get their recovery underway, the CFO is being asked to evolve again. In light of their growing influence, the CFO is required to not only manage the disruptions caused by rapid technological change, emerging markets, government intervention, and empowered consumers and employees, but also identify and invest in the business models, products, and services that will lead to sustainable, profitable growth. It’s a significant challenge and one we’re sure the CFO is more than capable of.

However, key to fulfilling their strategic potential and driving transformational change will be the willingness of CFOs to embrace disruptive technologies, such as big data, cloud computing, mobile, and social media, in a changing marketplace.

Today, consumers expect to interact with brands at a time and place that suits them, across a variety of touch points, whether in-store, online or via the telephone. While this is a challenge, it’s also an unprecedented opportunity.

Increased interaction provides businesses with more customer data, which if used properly will empower organizations to offer enhanced and tailored services capable of growing the bottom line. It’s encouraging to see that most CFOs already recognize this, with three quarters viewing access to information as a driver of organizational agility, according to a recent study from Oracle and Accenture titled “The CFO as Catalyst for Change”.

The same study also found that 57 per cent of CFOs believe investments in big data and analytics as a key source of competitive advantage.

Emerging technologies, like cloud computing, have a crucial role as CFOs look to fulfill their traditional role of cost management.

Cloud computing, for example, offers CFOs opportunities to drive additional efficiencies by reducing the need for up-front capital expenditure on hardware and software licenses, and because it minimizes the uncertainty associated with investing in new technologies. Additionally, it frees up capital that CFOs can allocate elsewhere.

CFOs also rank improved technological knowledge second only to industry knowledge as a critical enabler to improving their current skillset.

The growing importance of technology to the CFO is further supported by the finding that 82 per cent of CFOs have noted their cooperation with their CIOs has increased over the past three years.

This does not necessarily mean CFOs require in-depth technical knowledge on a day-to-day basis, but rather they need the know how into how can this technology can help the business continue to grow.

We’re sure that if CFOs continue to embrace new and traditional technologies in the workplace their strategic influence will only grow.

Given their experience in managing change and their unique oversight of the company, no C-Level executive is better placed to drive recovery.

By following the CFO’s lead, organizations can remove the organizational siloes that have hindered businesses for too long, empowering them to identify new opportunities and better respond to market conditions.

Without question, growth has never been as important to businesses as it is today. CFOs recognize what’s needed to achieve this, and now is time for the business to look at the CFO’s proven track record and follow their lead.
 
Adebayo Sanni is Country Manager Oracle Nigeria.


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E-Business

NITDA Signs MoU with Cisco on Irrigation of 500,000 Farmlands with Tech Solutions

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The National Information Technology Development Agency (NITDA) yesterday, signed a Memorandum of Understanding (MoU) with Cisco International for the adoption of smart solutions to address socio-economic challenges in the country.

The director-general of NITDA, Kashifu Inuwa Abdullahi said the MoU would facilitate the adoption of digital technology/solutions for the irrigation of 500,000 farmlands in line with President Bola Tinubu’s directive to boost food security in the country.

The MoU was signed at the headquarters of NITDA in Abuja by the director general of NITDA, Kashifu Abdullahi, and the chief executive officer/country director of CISCO, Clayton Naidoo.

Speaking at the event, the NITDA boss said the MoU would accelerate the process of delivering digital services to Nigerians through smart agriculture, education, health, and other social services.

Abdullahi said President Bola Tinubu’s Renewed Hope Agenda was anchored on delivering digital services through technological solutions, especially Artificial Intelligence (AI) Internet of Things (IoT), and drones amongst others to solve Nigeria’s critical problems.

According to him, NITDA is partnering with Cisco to boost agricultural productivity and food security as directed by the President, adding that the adoption of the technologies would be extended to unserved and underserved areas of the country.

Abdullahi who took the Cisco team around some designated farms in Abuja, said Cisco would be working with a firm in Maiduguri, Borno state, to develop a learning Centre for Nigerians on the use of Artificial Intelligence, (AI) Internet of Things (IoT) and other technology solutions to improve businesses.

“The MoU we signed today is aimed at accelerating the adoption of technology solutions as well as digital services to enhance agriculture productivity and improve health care services, and security, among others.

“This is the vision of Mr President as encapsulated in the Renewed Hope Agenda. Our Minister, Dr Bosun Tijani has developed five pillars for the realisation of the vision. And here in NITDA, we have 7 pillars for our strategic plans. All this is geared towards economic transformation and accelerated development”, Abdullahi said.

The country director of CISCO, Naidoo said Nigeria would benefit from the MoU as it would improve agricultural production, create job opportunities, and empower the citizens financially.

He said Cisco has been involved with various governments in Africa and America to create innovation hubs, stressing that in Nigeria technology experience centres would be created to boost security services and business units.

Naidoo said his organisation would create inclusive modules that would empower local communities in Nigeria and make them benefit from various job opportunities in the digital services sector and other related sectors.


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NIMC Uncovers Syndicate Issuing Fake NINs to Nigerians

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National Identity Management Commission (NIMC) has said that it has uncovered syndicate issuing fake National Identity Numbers (NINs) to unsuspecting Nigerians.

NIMC Uncovers Syndicate Issuing Fake NINs to Nigerians

Abisoye Coker-Odusote, director general, NIMC also said that several suspects involved in the fraudulent scheme have been arrested and are currently facing prosecution.

Members of the syndicate were apprehended following a complaint from a customer who reported paying N120,000 to modify her birth certificate, a service fraudulently offered by individuals posing as NIMC employees.

“This data does not come to our server and a lot of Nigerians have been scammed,” Coker-Odusote said, emphasizing the gravity of the issue.

The DG further revealed that, as of May 2024, the NIN database had successfully enrolled over 107.34 million Nigerians, a significant increase from 104 million in December 2023.

The NIN has become an essential tool for enhancing security, governance, and service delivery across various government platforms.

Coker-Odusote detailed how the syndicate operated, often masquerading as business vendors or cyber café operators.

They crafted links, developed software, and generated fake NINs, duping many into believing they were legitimate.

The operation was sophisticated. The fake data never reached the official NIMC servers, thereby eluding immediate detection.

The discovery of the fraud ring prompted further investigations, which identified additional suspects operating around NIMC’s annex office.

While the exact number of individuals under interrogation remains undisclosed, the NIMC assured that all perpetrators would face charges related to cybercrimes upon the conclusion of the investigation.

Coker-Odusote expressed her frustration with the ongoing extortion and data breaches.

“We will not allow them to parade as if they are part of us and they are not,” she stated, confirming the emotional and financial toll on victims.

In one notable case, a woman was exploited for over N120,000 under the guise of adjusting official documents, highlighting the severity of the scam operations.

 

 

 

 

 

 


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Rising above the Noise: Differentiating Your Brand for Success

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By Reuben Kalu

In the fiercely competitive landscape of business, standing out from the crowd is not just an option; it’s a necessity.

Rising above the Noise: Differentiating Your Brand for Success

Reuben Kalu

In a world where consumers are bombarded with choices, companies must find ways to differentiate themselves or risk being lost in the noise.

This principle is succinctly captured in the book “Killer Differentiators,” where the authors emphasize the importance of carving out a unique identity in order to thrive in the marketplace.

One of the central tenets of this philosophy is encapsulated in the phrase “Differentiate or Sell Cheap.” In this article, we delve into the significance of this principle and explore how businesses can leverage it to achieve sustainable growth.

At its core, “Differentiate or Sell Cheap” underscores the idea that businesses  must either offer something truly distinct to justify premium pricing or compete on price alone. In today’s hypercompetitive environment, merely offering a product or service is no longer sufficient. Consumers are seeking experiences, value, and emotional connections with brands. Therefore, companies must find ways to differentiate themselves in the minds of their target audience.

But why is differentiation so crucial? In a crowded marketplace, consumers are faced with an abundance of choices. Without a compelling reason to choose one brand over another, they are likely to default to the cheapest option. This commoditization erodes profit margins and makes it difficult for companies to sustainably grow their businesses.

However, by differentiating themselves, companies can create a unique value proposition that resonates with consumers, thereby reducing the emphasis on price as the primary decision-making factor.

So, what does it mean to differentiate? Differentiation can take many forms, ranging from product features and quality to customer service, brand personality, and overall customer experience. Essentially, it involves finding a distinctive aspect of your business that sets you apart from competitors and resonates with your target audience.

This could be a proprietary technology as seen with Arravo, a commitment to sustainability, a focus on craftsmanship, or even a quirky brand personality.

Take, for example, the case of Apple. Despite being in a market saturated with tech giants, Apple has managed to carve out a unique identity based on its design aesthetics, user-friendly interface, and ecosystem of products and services.

By differentiating itself as a premium brand focused on innovation and user experience,

Apple is able to command higher prices for its products compared to its competitors.

Of course, differentiation alone is not enough. Companies must also deliver on the promises implicit in their differentiation strategy.

This requires a relentless focus on quality, consistency, and customer satisfaction.

After all, a differentiated brand that fails to meet customer expectations will quickly lose credibility and relevance in the marketplace.

But what about the alternative option: selling cheap? While competing on price alone may seem like a viable strategy to attract budget-conscious consumers, it often leads to a race to the bottom, where profit margins are razor-thin, and sustainability is compromised.

Price wars can be detrimental to both individual businesses and the industry as a whole, fostering a culture of discounting and devaluing products and services.

Moreover, competing on price alone is inherently limiting. It positions a company as a commodity provider, where the only differentiator is price, making it difficult to build brand loyalty or command premium pricing. In contrast, differentiation allows companies to create meaningful connections with consumers, fostering loyalty and advocacy that transcends price considerations.

That being said, there are instances where selling cheap may be a strategic decision, particularly in highly price-sensitive markets or when entering new markets where brand recognition is low. However, even in these cases, companies should strive to differentiate themselves in other ways, whether through superior customer service, unique packaging, or value-added services.

Ultimately, the principle of “Differentiate or Sell Cheap” is about making a deliberate choice about how to position your brand in the marketplace.

It’s about recognizing that in order to thrive in today’s competitive landscape, businesses must offer something of value that resonates with consumers.

Whether that value comes from a unique product feature, exceptional customer service, or a compelling brand story, the key is to stand out in a meaningful way.

In conclusion, the principle of “Differentiate or Sell Cheap” is a powerful reminder of the importance of differentiation in today’s business world.

By finding ways to set themselves apart from competitors, companies can create sustainable growth opportunities and build lasting relationships with their customers.

Whether through innovation, quality, or customer experience, differentiation is the key to success in a crowded marketplace.

So, the next time you’re faced with the choice between standing out or competing on price alone, remember: Differentiate or Sell Cheap.


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