E-Financial
Heritage Bank Elevates Customer Experience, Opens Awolowo Road Centre

In line with its commitment to innovative customer service delivery, Heritage Bank Limited has reiterated its capacity to lead the market in the area of unequalled service delivery etched on unique customer experience and wealth transfer through its various Experience Centres.
Heritage Bank Experience Centre is a model customer convergence point for premium service to all cadres of customers; offering to quality financial advisory services and project management funding to the Bank’s existing and prospective customers through customized banking products, in addition to leveraging technology to improve customer experience.
Speaking at the recent opening of the Awolowo Experience Centre in Ikoyi Lagos, Mrs. Mary Akpobome, executive director, Ivory Banking, noted that, “With the opening of this Awolowo Experience Centre, all of us at Heritage Bank are reconfirming our resolve to move quality banking services closer to our valued customers. I want to reassure you, that you have a listening bank and a partner that will take your business to greater height”.
Also, Mr. Robert Mbonu, executive director, Enterprise Management, described the commissioning of the new Experience Centre as the continuation of unique Banking Services aimed at improving the bottom-line of Heritage Bank’s numerous Customers.
“The opening of this 12th branch of our Bank marks another point in the continuation of best of banking services we are renowned for”, Mbonu remarked.
Key customers of Heritage Bank also expressed delight on the Bank’s branch expansion drive.
According to Mr. Rotimi Pedro, managing director of Optima Media Group, “As a Company that is built on Value, we can only relate with a bank driven by Value. Heritage Bank has added Value to our brand, they have funded us and displayed exceptional experience in handling media business. And that’s the reason we are here. Heritage Bank affords you lasting experience”.
Mr. Idoreyin Essien, managing director, Tricontinental Distribution Limited, noted that his experience with the Bank has been rewarding.
“I have been quite impressed with the caliber of the team at Heritage Bank. We do a lot of business that require a lot of capital and Heritage Bank has always been very supportive to my business. There’s no way we could have expanded our business without the type of support we got from Heritage Bank”.
Heritage Bank is reputed for innovative service excellence.
The opening of a new Experience Centre is a demonstration of its commitment to create wealth, preserve wealth and to transfer wealth to its customer and prospects.
E-Financial
NOVA Bank Opens Regional Office in Owerri

NOVA Bank has opened its regional office in Owerri, Imo State, as part of its expansion drive across the South-East and South-South regions.

At the inauguration ceremony, recently, Senator Hope Uzodinma, Imo State Governor, announced that the state government would provide land for the development of the bank’s permanent regional headquarters for the South-East and South-South in Owerri.
The event was attended by government officials, business leaders from the two regions, and members of the Nigerian diaspora.
Governor Uzodinma stated that the bank’s entry into Imo State aligned with the government’s efforts to promote economic growth through infrastructure development, improved road networks, and market-driven initiatives.
He described NOVA Bank as an early investor in the region’s emerging economic opportunities.
He also commended the bank’s approach of combining physical banking infrastructure with digital platforms, noting that it aligns with the state’s emphasis on technology-driven governance and commerce.
“In recognition of NOVA Bank’s vision and long-term commitment to the region, the Imo State Government will allocate a suitable parcel of land in a prime location for the development of its permanent South-East/South-South Regional Headquarters,” the governor said.
Speaking at the event, Phillips Oduoza, chairman, NOVA Bank, thanked the Imo State Government and residents for their support, describing the Owerri office as a key part of the bank’s national expansion strategy.
“The opening of our regional office in Owerri marks a strategic milestone in NOVA Bank’s growth and underscores our commitment to the South-East and South-South,” Oduoza said, adding that the city would serve as a hub for the bank’s operations in the region.
He said the bank’s expansion is driven by a focus on sustainable growth, innovation and strong financial fundamentals, noting that NOVA Bank is investing in digital infrastructure and financial solutions to support small and medium-sized enterprises, corporates, public-sector institutions, high-net-worth individuals and the mass market.
According to him, the planned regional headquarters is expected to support job creation, improve access to credit, promote enterprise growth and deepen financial inclusion across the two regions.
Oduoza said the bank remains focused on building a resilient institution that delivers value to customers, partners and shareholders.
The opening of the Owerri regional office marks NOVA Bank’s latest step in expanding its presence in southern Nigeria.
E-Financial
SEC Says CMOs Must Renew Registration in January

Securities and Exchange Commission (SEC) has announced that Capital Market Operators (CMO’s) are to renew their registration from January 1 to 31, 2026.

In a bid to make the process seamless, the Commission says it will commence electronic receipt and processing of applications for registration and updates of registration information in the first quarter of 2026.
Dr. Emomotimi Agama, director general of the SEC, stated this during an interview in Abuja.
According to Agama, “These initiatives reflect our commitment to leveraging technology for faster, more transparent, and efficient regulatory processes. The Commission is taking deliberate steps to make regulatory processes faster, more transparent, and technology-driven. We are investing in automation, databased supervision, and secure infrastructure to improve how we interact with the market.
The SEC Boss stated that through its Digital Transformation Portal, the Commission has automated registration and licensing end-to-end as operators can now submit applications, upload documents, and track approvals online, cutting down manual processing time and reducing the need for physical visits.
Commercial Paper Issuance Module
He said the Commission has also rolled out the Commercial Paper issuance module, which allows operators to file documents, monitor progress, and receive approvals electronically while feedback from early users shows a clear improvement in turnaround time.
“Work is ongoing to automate quarterly and annual returns submissions, with structured templates and system checks to ensure accuracy. A returns analytics dashboard is also in development to support risk based supervision and exception reporting.
“To back these changes, we have started upgrading our IT infrastructure, servers, storage, networks, and security layers, to boost speed and reliability. Selective cloud migration is underway for platforms that need scalability and external access, while core internal systems remain on premisev5p for now as we assess security and cost implications.
“At the same time, we are strengthening data integrity and cybersecurity with vulnerability assessments and planned penetration testing once automation and migration phases are stable. These efforts show our commitment to building a modern, resilient regulatory environment that supports efficiency, investor confidence, and market stability.
Agama affirmed that the Nigerian Capital Market is clearly on a path toward digital transformation, therefore, there is an urgent need for regulatory clarity on advanced technologies, targeted support for smaller firms, and capacity-building initiatives.
He said, “A phased and proportionate approach to regulating emerging technologies such as AI is essential, complemented by internal readiness through supervisory technology tools. Furthermore, investor education, particularly among younger demographics, will be critical to future-proof participation and drive fintech adoption.
“Innovation is vital, but it must be accompanied by responsibility. As operators embrace automation, artificial intelligence, and data-driven tools, they bear a duty to ensure ethical, secure, and compliant deployment. Safeguarding investor data, preventing market abuse, and maintaining operational resilience are non-negotiable.”
The SEC DG said that ultimately, responsible technology adoption is about building trust, the cornerstone of our markets saying that trust thrives on fairness, transparency, accountability, and regulatory compliance.
He therefore urged operators to uphold these principles adding that it would not only protect investors and systemic stability but also strengthen the long-term credibility and competitiveness of the Nigerian Capital Market.
E-Financial
Naira Stability, Lower Borrowing Costs Expected in 2026 — CBN Survey

The naira is projected to remain largely stable in the coming months, while borrowing costs are expected to ease as inflation moderates, according to the Central Bank of Nigeria’s (CBN) latest Business Expectations Survey (BES).

CBN
The survey, which polled about 1,900 businesses nationwide, revealed that confidence in the local currency has strengthened. Respondents expect the naira to rise from an index of 28.8 points to 42.2 points by May 2026, extending the rare period of stability recorded throughout 2025.
Borrowing rates are also forecast to decline, with the index dropping from 15.4 points to 11.7 points, reflecting expectations of softer monetary conditions as inflationary pressures ease.
“Respondents expect the naira–US dollar exchange rate to steadily appreciate across the review periods, as indicated by the positive indices. They also anticipate a continuous positive outlook for borrowing rates during the same periods,” the BES report stated.
The naira has enjoyed an unusually long stretch of stability after losing about 41% of its value in 2024 following the unification of exchange rates. Analysts attribute the current calm to the CBN’s calibrated interventions and steady inflows from foreign portfolio investors.
Inflation, which stood at 14.45% in November 2025, is projected to fall to single-digit levels in 2026. This outlook could give monetary authorities room to begin a gradual easing cycle, potentially improving credit access for businesses.
Despite the improving macroeconomic environment, businesses continue to grapple with structural constraints. The survey highlighted insecurity (70.1 points), high/multiple taxation (69.7 points), and insufficient power supply (69.3 points) as the most pressing challenges. Other concerns include poor infrastructure and an unfavorable political climate, both scoring 57.7 points.
While optimism surrounds the naira and borrowing costs, the BES underscores the need for sustained reforms to tackle deep-rooted operational challenges. Analysts say that without addressing insecurity, taxation burdens, and infrastructure gaps, Nigeria’s businesses may struggle to fully benefit from the improving macroeconomic outlook.
News2 days agoUS Okays $2.1Bn for Christian Healthcare in Nigeria
General News2 days agoThe Mood Market to Light Up Lagos with a Rooftop Gifting, Food & Lifestyle Fair this Christmas
News2 days agoSERAP Asks Tinubu to Release CTC of Tax Bill
Broadcasting2 days agoTim Akano Recounts 20-Year Growth, Media Support at NITRA End-of-Year Meet
E-Financial2 days agoSterling Bank, Water.org, Sterling One Foundation Partner on WASH Loan for Millions
General News2 days agoLeo Stan Ekeh: A “Rare Avis”, an Unconquerable Entrepreneur
General News2 days agoFCCPC Forces Ikeja Electric Into Compliance, Unseals Headquarters After Rights Breach
General News2 days agoNITDA Wins Triple SERVICOM Honours for Citizen-Centred Service Delivery
















