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How e-commerce addresses Nigeria’s unemployment challenges

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It is no longer news that Nigeria shares the unenviable status of being among countries with the highest unemployment rate in the world. However, e-commerce can help change the narrative about opportunity, inclusion and balance in the Nigerian economic landscape, especially for Nigeria’s teeming youth population.

A joint research by the World Bank  and Alibaba Group revealed that ecommerce can be a powerful instrument for employment for semi-skilled workers and women in developing countries and in rural areas.

The job creation figures of leading global e-commerce brands should be an encouragement for more focus and investment in this sector of the economy. America’s Amazon disclosed recently that over 200,000 small businesses on its platform have created over 1.8 million U.S jobs.

The Amazon brand alone has over 100,000 employees on its payroll. Today, China has the fastest and largest growing e-commerce market in the world, accounting for more than 40% of the total value of ecommerce transactions worldwide. Simply put, more than 5% of employment in China is in e-commerce.

One might wonder how an industry that limits human contact holds such a huge employment prospect. A local example thus suffices. Alerzo limited, a business-to-business e-commerce platform commenced operations less than three years ago. Presently, it directly employs more than 3,000 people in its chain of activities. Jumia, a b2c platform, currently has over 15,000 sellers on its platform.

If well explored, experts have projected that the electronic commerce sub-sector of the economy is capable of creating about 23 million jobs. Tech enthusiast Samuel Elegba, is of the opinion that this is achievable given the exploit of e-commerce brands in recent years. “Things have changed globally.

Technology is eroding every aspect of business. I visualise e-commerce companies becoming large employers of quality human capital in Nigeria within the next decade, and maybe the highest taxpayers if given a chance to survive by the government during their incubation period.

“Our league of e-commerce players have shown in a short period of time what they can do in terms of innovative solutions, human capacity development and employment. Cumulatively, they have created hundreds of thousands of jobs directly and indirectly,” he said.

Despite the fact that contact and face-to-face interactions are limited in the ecommerce service space, the interconnectedness of the industry requires that thousands of individuals work behind the scenes to ensure orders are processed seamlessly to customers’ preference and satisfaction.

Aside from customer service representatives who interact with customers, take orders and customer complaints,  the shipping clerks, order fillers, hand packers, packagers, keep records and ensure orders are properly packaged and in good condition for transportation.

Apart from managers who oversee the daily operations in warehouses, there are also the market research analysts who study market conditions to examine potential sales of products. Ecommerce thrives on technology, which thus provides job opportunities for young software and web engineers who create programmes and also handle online stores’ technical aspects.

Also critical in the chain are the last mile delivery agents. The immense employment and growth impact of e-commerce on logistics cannot be overemphasised.

The recent boom in logistics business in major economic cities of Nigeria is being driven by e-commerce.  A crucial point to also note in the chain is that as e-commerce firms expand their operation in major cities and rural areas, they bring with them economic opportunities for these residents of local communities.

If given more attention, support and infrastructure investment, ecommerce will not only help in development of rural communities, but immensely reduce employment deficit in Nigeria.

 


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E-Business

Kaspersky Discovers Vulnerability in Qualcomm Snapdragon Chips that can Lead to Data Loss & Device Compromise

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Kaspersky ICS CERT discovered a hardware-level vulnerability affecting Qualcomm chipsets that are widely used in a range of consumer and industrial devices, including smartphones and tablets, car components, IoT devices and more.

The vulnerability resides in the BootROM – firmware embedded at the hardware level. Attackers could potentially get access to any data stored on the device or device sensors like camera and microphone, implement complicated attack scenarios and in some circumstances get full control of the device. The results of the research were presented at Black Hat Asia 2026.

The vulnerability affects Qualcomm MDM9x07, MDM9x45, MDM9x65, MSM8909, MSM8916, MSM8952 and SDX50 series and was reported to Qualcomm in March 2025. Qualcomm formally acknowledged the vulnerability in April 2025. It has been assigned a CVE-2026-25262. Other Qualcomm-based chips may be affected as well.

Kaspersky researchers explored the Sahara protocol, a low-level communication system used when a Qualcomm chip enters Emergency Download Mode (EDL) – a special recovery mode designed for repairing or restoring smartphones or other devices. Sahara acts as the first step that allows a computer to connect to the device and load software before the operating system on the device starts.

Kaspersky demonstrated that a security flaw in this process could allow an attacker with physical access to the target device to bypass key security protections in the chip, compromise the secure boot chain and, in some cases, deploy malicious applications and backdoors to the chip’s Application Processor, thus fully compromising the entire device.

For example, in cases when the target device is a smartphone or a tablet, the attacker can potentially get access to entered user passwords, and subsequently this opens further access to multiple types of sensitive user data, such as files, contacts, location, access to the devices’ camera and microphone, etc.

A potential attacker only needs a few minutes of physical access to a device to compromise it. Therefore, if a smartphone has been sent for repair or left unattended for a short time, one can no longer be sure it is not infected. Researchers warn that the threat extends beyond end-user scenarios to include potential compromise during the supply chain phase.

“Vulnerabilities like this may allow attackers to deploy malware that is difficult to detect and remove. In practice, this could enable covert data collection or influence device behaviour over extended periods of time.

“While a reboot might seem like an effective way to remove such malware, it cannot always be relied upon: compromised systems may simulate a reboot without actually resetting. In such cases, only a complete loss of power – including battery depletion – guarantees a clean restart,” comments Sergey Anufrienko, security expert at Kaspersky ICS CERT.

Kaspersky advises organisations and individual users to exercise strict physical security control over devices including at the supply, maintenance and decommissioning phases. A reboot of the device by cutting off the power supply to the affected chip (if available) or full battery discharge may help to get rid of the malware if it was installed.


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E-Business

Survey Shows Gaps in Cybersecurity Policies and Employee Commitment Leave Organisations Vulnerable

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A recent Kaspersky survey entitled “Cybersecurity in the workplace: Employee knowledge and behaviour”, showed that 39% of professionals in the Middle East, Turkiye and Africa (META) region, consider cybersecurity rules in their company to be excessive or not fully appropriate.

While 7% noted that their organisations do not have cybersecurity rules or that they are not aware of them. These results show a disconnect between corporate cybersecurity policies and employee commitment to these rules, underscoring the risks associated with shadow IT and unmanaged device usage in the workplace.

Shadow IT is defined as the use of unauthorised software, devices, or services without IT oversight, and it has evolved into a critical business risk. While often driven by employee productivity needs, it creates blind spots for IT departments.

The rise of hybrid work environments, increased reliance on cloud-based tools and the spread of AI tools have accelerated this trend. Without robust cybersecurity management and oversight, organisations face heightened exposure to ransomware attacks, data leaks, and regulatory penalties.

19% of survey respondents in the META region said there are no policies regarding the use of non-corporate devices in their company. 35% of employees admitted that they can use their own devices to access business information, provided they have some type of cybersecurity protection, even consumer-grade software.

On the positive side, 21% said they can use their own device, but these must first pass more stringent corporate IT security checks; while 25% of respondents indicated that only devices provided by the IT function can be used for work purposes.

The situation is significantly better with permissions for employees to install software on corporate devices without IT department’s approval. 50% reported that only IT specialists in their company are allowed to install software, while in 31% of organisations only top management or designated users can do so. 11% of employees can install software that is approved by the IT team. However, 8% of respondents said that all users can install any software they need without IT agreement in their organisation.

At the same time 21% of professionals surveyed acknowledged that within the past year they installed software on their work devices without IT supervision. That highlights a persistent shadow IT challenge that continues to expose organisations to security vulnerabilities, compliance risks, and data breaches.

“Shadow IT is now a mainstream operational risk. When one in five employees installs software without IT oversight, it signals a policy gap. Many organisations already have security policies in place, but employee perception must also be considered.

Organisations should move beyond restrictive controls and instead implement intelligent, user-centric cybersecurity strategies that combine strategies that integrate technology with employee awareness and responsible use,” said Toufic Derbass, Managing Director for the META region at Kaspersky.

 


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Microsoft Faces £1.7Bn Cloud Lawsuit in UK over Alleged Market Abuse

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Microsoft is facing a £1.7 billion ($2.3 billion) class action lawsuit in the United Kingdom over allegations that it abused its dominant market position in cloud computing.

Microsoft Faces £1.7bn Cloud Lawsuit in UK Over Alleged Market Abuse

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The case, filed before the Competition Appeal Tribunal, was brought by Maria Luisa Stasi on behalf of about 59,000 British businesses and organisations. It alleges that Microsoft unfairly imposed higher costs on customers running its Windows Server software on rival cloud platforms.

Stasi said the company’s practices have had a significant financial impact on both public and private sector organisations over several years.

In allowing the case to proceed, the tribunal ruled that it has a “reasonable prospect of success.” The judges noted that Microsoft is alleged to have abused its dominance in the paid server operating system market to undermine competition in the cloud services space.

If the claim succeeds, compensation for affected organisations is estimated to range between £1.7 billion and £2.1 billion.

Microsoft has rejected the allegations and confirmed it will appeal the ruling. A company spokesperson said the decision does not represent a final judgment on the claims and that it disputes the substance of the case.

The lawsuit comes as regulators in the UK and the European Union intensify scrutiny of Microsoft’s cloud business practices. UK authorities are currently assessing whether the company should be designated as having “strategic market status,” a move that would subject it to stricter competition rules.


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