News
How Konga is Bridging E-Commerce Gap for Millions of Unreached, Under-Served Nigerians

For a population of over 190 million, it is perhaps shocking to countenance the fact that about 70% of Nigerians – a whopping 130 million – are still skeptical of shopping online and yet to be captured in the e-Commerce net – an anomaly that Konga’s futuristic business model is gradually catering to.
According to latest estimates from the United Nations Conference on Trade and Development (UNCTAD), the global e-commerce market is worth around $22.1 trillion.
Data from research firm Statista also indicates that e-Commerce in Africa accounted for $16.5 billion in revenue in 2017, with forecasts estimating revenue in the sector to gross the $29 billion mark by 2022.
Interestingly, Africa’s share of the global e-commerce market is expected to grow even more significantly in the years ahead, backed by factors such as increasing levels of literacy, fall in average smartphone prices, mobile adoption, growing internet penetration and innovative payment solutions.
The foregoing has seen projections of Africa as the next emerging market to make significant strides in online shopping.
Perhaps justifying its status as the continent’s biggest market and most populous country, Nigeria is further estimated to play home to about 40% of the continent’s e-Commerce ventures within its shores – a positive development that has, nevertheless, failed in ensuring that the bulk of the country’s under-served or unreached millions partake in the e-Commerce revolution.
A number of factors are responsible for the current state of affairs.
Despite the sweeping changes caused by the e-Commerce bug which has bitten a lot of savvy Nigerians, shopping in Nigeria is still largely traditional and the issue of trust has further hindered the pace of growth.
Further adding to the dire situation is the sheer proportion of Nigerians who are left out of the equation.
Indeed, to millions of Nigerians who reside outside the cosmopolitan cities such as Lagos, Abuja and Port Harcourt, for instance, online shopping is a hard sell.
Through a realistic and well-thought out business model, Konga is gradually changing the narrative in the following ways:
Growing chain of nationwide physical retail stores: With over 30 brick-and-mortar stores spread nationwide and many more springing up all over Nigeria’s vast landscape, Konga has given millions of unreached Nigerians a reason to smile. A bold, ambitious plan to spread its tentacles across the length and breadth of the nation, with the establishment of at least one store in each of Nigeria’s 774 local government areas, will unleash the power of the country’s booming population and see e-Commerce finally achieving its huge potential in Nigeria and beyond.
Improved Logistics means swift delivery: Through Kxpress, its in-house logistics company, Konga boasts a considerable and growing fleet of line-haul trucks, vans, buses and motorbikes through which it has bridged the distance between the average shopper in the hinterlands and a taste of the e-commerce experience. Kxpress not only handles last-mile deliveries but has also received huge investment which has expanded its network. Also available are pick-up points and distribution centres in every part of Nigeria, further ensuring that more Nigerians can join the e-Commerce train.
Suite ofCutting-edge Payment Solutions: Riding on KongaPay, an internally-owned Central Bank of Nigeria (CBN) licensed payment system — Konga offers all classes of Nigerians a secure and reliable e-wallet that works with all banks in Nigeria. The app ensures that the customer’s money is held in escrow until a sales transaction is completed successfully. Through strategic partnerships with world-class payment solutions providers such as Visa, Konga has also ensured that this recurring pain-point is becoming a thing of the past. It is, however, through the other options it offers shoppers that Konga has distinguished itself. These include payment on delivery which it re-introduced in August 2018, payment on pick-up of items and cash payment in all of its stores nationwide.
Opportunity to self-fulfil: Nigerians love the physical touch that an offline or brick-and-mortar store offers. Through its nationwide network of retail stores, Konga has given millions of skeptical or under-served Nigerians a platform on which to play an active participatory role in e-Commerce. Shoppers in all nooks and crannies of Nigeria can visit a Konga store of their choice to pay and collect any item of their choice, while for many others, the store represents a useful pick-up location for self-fulfilling their online orders. What’s more, a visitor to any of the stores can choose to place an order for a physically unavailable item(s) for delivery to their homes/locations or personally pick-up at a later date.
News
Galaxy Backbone Confirms Over 150,000 Active Official Government Email Accounts, Clarifies Status of GOVMAIL

Galaxy Backbone Limited (GBB), Nigeria’s foremost ICT infrastructure and shared services provider to the Federal Government, wishes to reiterate and clarify the availability, maturity, and ongoing expansion of the Federal Government’s official email infrastructure, widely known as GOVMAIL.

GOVMAIL is a secure and centralized official email platform established for use by Ministries, Departments, and Agencies (MDAs) to facilitate professional, auditable, and efficient communication across all arms of government.
The platform was launched by the Office of the Head of the Civil Service of the Federation, Mrs, Didi Esther Walson-Jack as part of a broader digital transformation agenda aimed at modernizing public service workflows and reducing reliance on paper-based correspondence and fragmented, external email services.
Recent statements by the Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, underscore the strategic importance of GOVMAIL in the wider push towards a paperless civil service.
In late 2025, she announced that over 100,000 official GOVMAIL accounts had been created for civil servants across federal MDAs under an expanding paperless policy and that the transformation reflects a clear shift away from traditional paper correspondence to secure digital communication at scale. Today, that number has grown to over 150,000 Official government email accounts, current in use by government workers across MDAs.
Galaxy Backbone also affirms that these email accounts operate within a protected sovereign government domain environment hosted on secure local infrastructure, supported by enterprise-grade cybersecurity architecture.
The platform underpins centralized identity management and ensures compliance with national data protection standards, reinforcing accountability, audit-trail visibility, and overall digital governance efficiency.
In addition to GOVMAIL, Galaxy Backbone operates secure national Tier III and Tier IV Data Centres, a robust National Fibre Backbone, a Security Operations Centre (SOC), and a Network Operations Centre (NOC) that jointly power mission-critical government digital services. This infrastructure is closely aligned with the Federal Government’s digital economy strategy and its efforts to deepen digital service delivery, transparency, and efficiency across MDAs.
To accelerate adoption and ensure that every government worker who is expected to have an official email has one, GBB is working collaboratively with MDAs to close existing gaps and onboard remaining staff within the shortest possible time. These coordinated efforts reflect the shared objective of equipping public servants with the digital tools necessary for responsive, efficient, and secure inter-agency communication.
Galaxy Backbone remains committed to working with stakeholders across the different arms of government to sustain and build on this progress. The company appreciates the emphasis placed on strengthening digital governance and remains ready to provide technical clarifications and support collaborative engagements that further advance Nigeria’s digital public service ecosystem.
News
NITDA Equips Federal Character Commission with Data Tools to Drive Public Sector Reform

In a strategic move to modernise Nigeria’s public service, the National Information Technology Development Agency (NITDA) has concluded a specialised digital capacity-building programme for the Federal Character Commission (FCC).

The initiative, which included the donation of 35 laptops, aims to transition the Commission from manual processes to a data-driven oversight model, ensuring more transparent and equitable representation across all government MDAs.
In alignment with President Bola Ahmed Tinubu’s key priority area of reforming the economy for sustained and inclusive growth, as well as improving governance for effective service delivery, it forms part of NITDA’s Digital Literacy for All (DL4All) programme aimed at strengthening digital capacity across public sector institutions and building a workforce equipped to drive Nigeria’s digital transformation agenda.
The training, held at the Commission’s headquarters, focused on enhancing participants’ competencies in critical areas such as data analysis and data management, skills considered essential to improving institutional performance and service delivery.
Representing the Director General of NITDA, Kashifu Inuwa CCIE, the Acting Director of Digital Literacy and Capacity Building, Dr Ahmed Yusuf Tambour, explained the purpose of the intervention.
“We are here at the Federal Character Commission to carry out a training for staff of the Commission in the area of digital literacy to enhance their proficiency,” he stated.
He noted that the training was deliberately tailored to align with the Commission’s statutory responsibilities.
“We are particularly focusing on data analysis and data management, because this really aligns with the core mandate of the Commission,” he said.
The Federal Character Commission, which is responsible for monitoring and ensuring equitable representation in public service across Ministries, Departments and Agencies (MDAs), relies heavily on accurate and well-managed data to carry out its oversight functions.
By strengthening staff capacity in data handling and digital tools, NITDA aims to enhance the Commission’s ability to manage nationwide datasets efficiently and transparently.
Describing the programme as impactful and well-received by participants, Inuwa said, “So it’s been a great journey. We’ve trained 35 participants here, and the training has been very well received.”
As part of the intervention, NITDA donated 35 laptops to the Commission to facilitate continuous learning and enable staff to seamlessly integrate digital tools into their daily operations.
The gesture is expected to reinforce the sustainability of the training outcomes and improve workflow efficiency within the Commission.
Expressing optimism about the long-term benefits of the initiative, Inuwa added, “We are hoping that this will help the Commission to manage the very, very important data that they collect across all MDAs.”
The intervention reflects NITDA’s sustained commitment to deepening digital inclusion within government institutions under the Renewed Hope Agenda. By equipping public servants with practical digital skills and the necessary tools, the Agency is advancing institutional efficiency, strengthening data-driven decision-making, and supporting the Federal Government’s vision of a modern public service capable of driving inclusive national development and economic reform.
News
Nigeria, EU Ink Research, Innovation Deal Worth €100Bn

Nigeria and the European Union have inked a scientific and technology deal that grants access to about €100 billion in research and innovation funding for scientists, start-ups, and public institutions.

The agreement is a significant boost to the country’s tech environment, providing new prospects for research, innovation, and start-up growth.
The arrangement was signed in Abuja by Gautier Mignot, head of the EU delegation to Nigeria and ECOWAS, and Kingsley Udeh, Nigeria’s minister of innovation, research, and technology.
After more than two decades without a formal framework, the agreement transfers cooperation from informal to structured, large-scale collaboration.
The European Commission’s Horizon Europe programme, the world’s largest public research budget, is at the heart of the deal, which will bring together Nigerian researchers and firms to work on cross-border projects in health, agriculture, climate, food systems, and new technologies.
Udeh stated that the relationship puts Nigeria as a continental powerhouse for science and enterprise, with an emphasis on translating research into commercially viable products and assisting startups in scaling into global players.
Gautier Mignot noted that Nigerian organisations are already active in several Horizon-backed and global health research projects, but the new pact provides a legal and political framework to significantly expand participation, funding access and visibility.
To ensure delivery, both parties created a Joint Science and Technical Cooperation Committee to drive implementation and track measurable outcomes.
Beyond academia, the agreement aims to support innovators, boost university–industry collaboration, and help more Nigerian tech firms compete globally, strengthening Nigeria’s position as a leading startup hub in Africa.
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