Telecom
How KongaPay Saved my life Amid Naira scarcity – Trader

A petty trader, Mrs. Bolade Inuwa, has narrated how she was spared huge embarrassments and inconveniencies in the wake of the recent policy pronouncement on the redesign of select denominations of the national currency – the Naira, specifically referencing how KongaPay, a mobile money wallet operated by Nigeria’s leading e-commerce giant, the Konga Group, came to her rescue.

Nigerians from all walks of life have had to contend with severe difficulties in the wake of the announcement by the Central Bank of Nigeria (CBN) which initially pegged January 31, 2023 as the deadline for the return of old series of 200, 500 and 1000 Naira notes.
Amid concerns raised in various quarters, the CBN had stuck to its guns, insisting there are no plans to shift the deadline, prompting some businesses to stop receiving the old series of affected denominations even ahead of the deadline for their return.
In a video from a media briefing held on January 24, 2023 after the apex bank’s Monetary Policy Committee (MPC) meeting in Abuja, CBN Governor, Godwin Emefiele, was quoted as saying: “I must say here that unfortunately, I don’t have good news for those who feel that we should shift the deadline. My apologies.
The reason is because just as the president has said on more than two occasions, and even to people privately, that for us, 90 days — in fact, we feel it’s 100 days — is enough for anybody who has the old currency to deposit the money in the banks.
“And we took every measure to ensure that all the banks were open or remain still open to receive all old currencies; 100 days, we believe is more than adequate…’’
However, the CBN had later revised its earlier stance, announcing a 10-day extension of the deadline for the use of old naira notes across Nigeria.
Emefiele, who disclosed he had received the approval of President Muhammadu Buhari for the extension, revealed that the new deadline is now 10 February 2023 instead of the former 31 January deadline, while adding that those who are yet to change their naira notes from the old to new ones, now have an opportunity to do so.
Furthermore, the CBN Governor had urged Nigerians to utilise the opportunity because the deadline will not be extended again. In the wake of this development, events had quickly escalated.
Nigerians had intensified the process of returning their old currencies to the banks, but the new/redesigned denominations were not so forthcoming or readily available, resulting in a scarcity that saw many resort to desperate measures.
Point of Sales (POS) terminal operators led the charge, hiking their service charges astronomically for the new denominations and even the old notes, blaming the excess charges on the difficulties they face in getting cash.
A few banks also had to shut down some of their branches as a result of insufficient cash to treat the deluge of visitors who throng the halls daily, some as early as the wee hours of the morning, in search of cash.
Some branches were also subjected to attacks by increasingly desperate customers. Owing to the associated pressure from a growing number of Nigerians who now sought refuge in online transfers, several bank apps consistently recorded failures, leaving many stranded and frustrated.
Mrs. Inuwa was one of the millions of Nigerians affected.
‘‘When I learnt of the deadline for the return of the old notes, I had immediately notified my family members and made plans to have all the affected denominations with me lodged in the bank even before the initial January 31 deadline.
“It proved to be a costly move as I was now virtually cashless and unable to access either the old currencies or the new notes. For five consecutive days, I had to leave the house very early to go and queue up at a bank in my vicinity, yet I was unable to withdraw any money.
“The queues were very long and before you know it, a representative of the bank would come out to announce that they have exhausted the cash sum for the day.
‘‘Patronizing the POS operators around me also proved to be another very costly venture. Some of them were charging as high as N1000 for N5000 worth of the old notes and even higher for the new notes. Transfers initiated to and from various commercial banking apps were also failing and at best, erratic.
“My kids could not go to school and my business was suffering. It was not just a frustrating experience but one of the worst times I have experienced.’’
Succour, however, came the way of Mrs. Inuwa when a friend of hers introduced her to KongaPay.
‘‘I had stumbled across KongaPay at a party late last year when one of my colleagues used it to process a transfer to the hosts. Back then, everyone had commented on how swiftly the transfer went through and the seamless experience.
“So, when my friend cited how KongaPay has helped her navigate the difficulties with cash scarcity and failing bank transfers, I saw light at the end of the tunnel.
‘‘It was very signing up for an account at www.kongapay.com and upgrading my account after complying with the KYC document requirements.
“Thereafter, I was able to not only say goodbye to the challenges of failed transfers, but I was amazed at all the other things I could do with my KongaPay account, including purchasing airtime, paying for DSTV bills, recharging my prepaid meter line, all without extra charges. It was indeed an eye-opener.
‘‘Most importantly, I have been able to pay my suppliers and resume my business after signing up as a merchant, while my children have also been able to return to school.
“Surprisingly, I have processed well over 90 transfers since I started using KongaPay in early February and I am yet to experience one failed transfer.
“I can also access and generate my statement of account with ease. It has been a gem of a discovery,’’ she concluded.
Launched in 2015, KongaPay debuted as a pilot product in partnership with Nigerian commercial banks in response to concerns expressed by customers about the confidentiality of their details while trying to make payment for products on the Konga website.
Since inception, the platform has grown immensely and under the drive of the new management of Konga, is leading the new-found appetite for digital payments among e-commerce patrons and other subscribers, processing tons of transactions on a daily basis.
KongaPay was recently identified as the leading provider of digital payment services for e-commerce transactions in Nigeria. The rating came from Statista, a globally renowned market and consumer data firm.
Telecom
Africa to get AI Data Centres Through Three-way Partnership

Localised, industrial-grade artificial intelligence (AI) data centre infrastructure will be delivered across Africa and the Global South, following a strategic alliance between sovereign AI infrastructure company Amini, electronics manufacturing giant Hon Hai Technology Group (Foxconn) and French digital firm Bull.

The three-way partnership aims to close the sovereign compute gap by allowing governments, telecommunications operators, financial institutions and energy companies to acquire and operate computing systems domestically.
Africa’s digital economy is projected to reach $1.5 trillion by 2030, which is driving regional demand for AI-enabled services across public administration, energy and finance, the parties say.
However, advanced cloud and AI processing capabilities have historically remained concentrated within a small number of external providers. The partnership seeks to establish locally anchored infrastructure, enabling domestic organisations to retain control over data and digital sovereignty.
Under the agreement, Amini will drive local market engagement and deployment, leveraging its existing platforms for locally anchored data capacity.
Foxconn will provide specialised hardware, server architecture and modular data centre technologies in its first dedicated infrastructure initiative focused on African markets.
Bull integrates its expertise in high-performance computing, quantum computing and emerging-market digital capacity. By operating independent systems, critical national sectors can bypass reliance on external platform architectures.
Financial entities can deploy independent credit, risk assessment and financial inclusion algorithms, while energy providers can implement localised machine learning for predictive maintenance and national grid optimisation.
“AI is becoming foundational infrastructure for every economy, yet most of the world still lacks the compute capacity required to participate on its own terms,” said Kate Kallot, founder and CEO of Amini. “This partnership ensures that Africa and the Global South can acquire, own and operate AI infrastructure locally, with sovereignty and long-term economic value at its core.”
Alexandre Jouys, chief commercial officer and head of Southern Europe, Middle East and Africa at Bull, added that Africa and more generally the Global South have the potential to emerge as a global-scale AI hub, by continuing to build regional computing capacity and supply chain independence.
Telecom
Distinguished Industry Veteran Dr. Olusola Teniola to Chair NDSF 2026

The organizing committee of the 2026 Nigeria DigitalSENSE Forum (NDSF) on Internet Governance for Development (IG4D) is proud to announce Dr. Olusola Teniola as the Chairman for this year’s landmark event.

A seasoned leader with over 32 years of global experience in the telecommunications and technology sectors, Dr. Teniola brings a wealth of strategic expertise to the forum.
The Convener of NDSF and Group Executive Editor, ITREALMS Media group, Ogbuefi Remmy Nweke, welcomed the appointment, noting that Dr. Teniola’s leadership comes at a pivotal time for Nigeria’s digital economy.
Dr. Teniola currently serves as the Director of Strategic Business Initiatives at ipNX Nigeria, where he leads market expansion across West and Central Africa.
His recent contributions as a Digital Development Consultant to the World Bank Group for the May 2025 Country Private Sector Diagnostic report further underscore the high-level expertise he brings to the 2026 forum.
Dr. Teniola’s career is defined by high-impact leadership and infrastructure development:
- He previously served as COO for Oodua Infraco Resource Limited, overseeing the deployment of 870km of digital infrastructure in Southwest Nigeria.
- He is the past President of the Association of Telecommunications Companies of Nigeria (ATCON) and succeeded Dr. Ernest Ndukwe as the National Coordinator for the Alliance for Affordable Internet (A4ai).
- His background includes executive roles at global giants such as British Telecom, Vodafone, Cisco Inc, and Alcatel-Lucent Technologies.
- He has been a vital contributor to the Nigerian Broadband Plan (2012-2013 and 2020-2025) and currently serves on the IPv6 Council.
Dr. Teniola holds a B.Eng (Hons) in Computer & Information Engineering from South Bank University, an MBA from the University of Bath School of Management, and an Honorary Doctorate (DBA) from Prowess University.
He is a Fellow of the MSME Institute of Management & Professional Studies and a member of the Chartered Institute of Directors (IoD) Nigeria.
Telecom
NCC Says Telecom Industry on Course to Improve Quality of Service

Nigerian Communications Commission (NCC) says ongoing investments and regulatory interventions in the telecommunications sector are expected to address persistent quality of service challenges across the country.

NCC
In a statement signed by the Head of Public Affairs, Nnenna Ukoha, on Wednesday, the commission acknowledged public concerns over dropped calls, slow internet speeds, unstable data services and service disruptions affecting consumers.
The commission said telecommunications services had become central to work, education, business, access to essential services and social connectivity, adding that consumers deserved reliable services and value for money.
According to the NCC, improving quality of service has remained a major regulatory priority over the past two years.
It said the commission had intensified monitoring of Mobile Network Operators, Internet Service Providers and Tower Companies, while strengthening data-driven oversight and stakeholder engagement to address structural challenges affecting service delivery.
The commission disclosed that the sector was undergoing one of its largest network expansion and modernisation phases in recent years following a prolonged period of under-investment.
It said Mobile Network Operators invested more than N2.13 trillion in network infrastructure and upgrades in 2025, while Tower Companies invested an additional N373.8 billion.
According to the NCC, the investments supported the addition and upgrade of more than 2,800 telecommunications sites nationwide to improve network coverage and capacity.
The commission said interventions included deployment of additional 4G and 5G infrastructure, fibre backhaul expansion, targeted deployments in high-demand urban areas, expansion into underserved communities and equipment upgrades.
It added that operators had committed to adding or upgrading more than 12,000 sites in 2026, with nearly 3,000 already completed.
The NCC also said over 730 additional 5G sites had been deployed across 27 states in 2026.
The commission noted that 4G penetration rose from 45 per cent in January 2024 to 54 per cent currently, while national median download speeds improved from 16.5Mbps to 20Mbps within the same period.
It further said power availability at telecom towers improved from a national average of 99.3 per cent in January 2025 to 99.7 per cent.
According to the commission, spectrum reallocation among major operators and spectrum block rearrangements were also being implemented to improve network efficiency and service performance.
The NCC, however, acknowledged persistent external challenges affecting service quality, including vandalism, theft of telecom equipment, fibre cuts, power disruptions and access denial for maintenance.
It disclosed that more than 27,000 avoidable fibre-cut incidents linked mainly to road construction and vandalism were recorded in 2025.
The commission said it was collaborating with the Office of the National Security Adviser and other stakeholders to implement the Presidential Order on Critical National Information Infrastructure.
It added that operators had been mandated to notify consumers of major service outages promptly and restore services within specified timeframes.
The NCC said enforcement of the updated Quality of Service Regulations 2024 commenced in November 2025, including consumer compensation measures for poor service quality and additional investment obligations on Tower Companies.
It warned that regulatory action would continue against operators that fail to deliver measurable improvements.
The commission reaffirmed its commitment to ensuring affordable, reliable and high-quality telecommunications services for all Nigerians.
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