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How Managed IT Services Can Help Transform Your Business

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Managed IT services are IT infrastructure monitoring, maintenance, repair, and reporting operations carried out by a service provider on behalf of the business that owns the infrastructure.

In simple terms, it’s what happens when a business outsources the management of its IT to another firm that exists to take on such work, instead of leaving this task with in-house IT teams.

There’s an important point to note though. Occasional repair work done by a technician you’ve hired for a one-off job isn’t managed service, in the real sense that it’s understood. Managed services, unlike occasional repair and maintenance, are carried out based on a Service Level Agreement (SLA). And you typically pay for the service monthly.

When you have a working agreement with a Managed Service Provider (MSP), they will take care of a range of IT issues that you ask them to provide.

Whether you’re a small business or large corporation, you should consider using managed IT services.

Here’s why.

Managed Services or One-off Repairs?

As a business, you want your IT systems in top shape every hour, all day, throughout the work year. Your productivity depends on this, as does your bottom line (ultimately). Even if your workers are skilled and primed to do their jobs, they will be unable to produce the best quality output unless they have the tech tools in good condition.

For a long while, most companies in Nigeria have relied on technicians to fix these issues when they arise. They contact someone to sort out their problematic wiring, or set up a WLAN (Wireless Local Area Network).

But this approach is becoming less convenient. That’s because our businesses have grown so dependent on these technologies that our operations shut down if we have to wait for technicians to carry out hours-long fixes. When it takes too long to deal with IT problems, we lose hours or even days of productivity.

This is where managed services come in.

With managed IT services, you won’t have to hurry someone over to troubleshoot issues or burn precious hours while trying to figure out tech problems. Your IT infrastructure will be taken care of by experts, who ensure that issues are dealt with before they can threaten business continuity.

Examples of Managed IT Services

Here are some things that an MSP can do for your business.

  1. Managed WLAN

You don’t have to wait until there’s a problem with your business’s wireless connectivity before getting a technician to have a look at it. Why not let a team of experts manage the setup on your behalf so that they tackle any weaknesses that exist before it disrupts your activities?

  1. Enterprise Mobility

Companies often need their staff to deal with tasks while they are away from their offices. A managed services provider could help them set up channels that let employees to securely access their company’s digital platforms from wherever they are. MSPs also ensure that such systems are always functioning optimally, and will fix any issues that may arise with them.

  1. Managed Security

When an MSP provides managed security, they take on the monitoring and management of a client organization’s cybersecurity. They can help set up and maintain systems like virus blocking, Virtual Private Networks (VPN), and firewalls.

  1. Professional Services

Managed Services Providers also plan, design, implement and manage networks and general enterprise technology systems. This includes network audits and forensics, voice and data network visualization, installation and configuration, live network monitoring and 24-hour emergency maintenance, among others.

  1. Managed Cloud, Storage, and Backup

Instead of having their cloud-infrastructure on-site, most businesses now prefer to let cloud service firms provide and take care of those facilities on their behalf.

What You Stand to Gain with Managed Services

  1. Frees Up Time and Resources

MSPs take a significant amount of load off businesses. They no longer have to struggle with very technical repair and monitoring tasks. This frees up time and resources that they can channel to the core aspects of their operations.

  1. Increases Productivity

Given more time and resources, your team will be able to achieve more. The improved IT services you get from your MSP will also allow your staff to do better at their jobs—they don’t have to struggle with outages that disrupt their work, for instance.

  1. Smaller Budget

Depending on what your IT needs are, you may not even need an IT team if you’re using a managed service provider. The MSP could completely take on that role. This takes out the cost of training and remunerating an in-house IT team.

  1. Scalability

If your business grows, or if the demand for your services increases, you may need to ramp up your IT resources to meet up with the market’s requests. Managed services are designed to adjust quickly to this. You can scale up or scale down the service you are getting with relative ease. You don’t have to hire and train staff, change your technologies and incur the costs that accompany these things.

  1. Support

If there’s anything about your IT that you’re not sure about, you can call your MSP and ask them to make it clearer to you. The more customer-centric service providers will respond promptly to your requests and keep you updated on things as often as is possible.

Does Your Organization Need Managed Services?

Your business or agency needs to consider managed IT services if it meets one or more of these criteria:

  • Your in-house IT team is overworked or struggling to keep up with the many tasks on their plate
  • The organization has a growing IT infrastructure that requires constant monitoring
  • IT maintenance costs are expanding rapidly and eating into your budget
  • You are dissatisfied with the current level of support you’re getting for your IT infrastructure

A Managed IT Services Provider You Can Trust

If you would like to find out more about managed services, you can speak with the IT consultants at Layer3. They could help you determine what kind of services your business needs, and how they should be deployed.

For over 14 years, Layer3 has served clients in both the private and public sectors of Nigeria, providing them with the technologies that meet their peculiar needs. You could benefit from their extensive expertise in cybersecurity, managed WLAN, mobile device management, and network maintenance.

Get started with managed services to help your business up the growth curve. Contact us now to begin this journey.

Keywords – internet consulting , onsite support , remote support , network consulting , data recovery , backup services , mobile device  management , cybersecurity , network maintenance , managed cloud service , virus blocking, Virtual Private Networks (VPN), firewalls, Managed Service Provider (MSP), IT infrastructure monitoring, maintenance, repair


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E-Business

Study Reveals Majority of IT Professionals Show Openness to Cyber Immunity

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The cybersecurity landscape is evolving rapidly, with organisations seeking more robust ways to protect their digital assets. A recent global study conducted by Kaspersky reveals a growing shift toward proactive security strategies, particularly the adoption of Secure by Design development and Cyber Immunity – an innovative approach that embeds resilience directly into system architecture.

The study highlights that 90% of cybersecurity professionals surveyed in the Middle East, Turkiye and Africa (META) region are familiar with Secure by Design development. This methodology integrates security into the very fabric of a system from its inception, rather than treating it as an afterthought.

Such an approach is already employed in high-stakes industries like aerospace, where security cannot be bolted on later – it must be intrinsic. Despite its advantages, however, adoption has been slow due to challenges related to standardisation and cost.

Cyber Immunity is the next frontier in cybersecurity

Building on Secure by Design principles, Cyber Immunity takes cybersecurity a step further by creating systems that inherently resist attacks without the need for constant patching or additional security layers. The study reveals that most experts are familiar with Cyber Immunity but interpret it differently.

When asked what they associate with the term, 64% of respondents in the META region linked it to Secure by Design systems that remain resilient under attack, while 56% viewed it as a combination of technology and policy measures that block cybercriminal access. Another 48% connected it to highly skilled cybersecurity teams, indicating that while awareness is high, a unified understanding is still developing.

The growing demand for proactive security

One of the most striking findings is the optimism surrounding inherently secure systems. Over half of respondents in the META region (63%) believe it is already possible or definitely achievable to design systems capable of withstanding cyberattacks without relying on additional security solutions.

Another 32% think it might be possible, reflecting openness to this idea despite some uncertainty. This shift in mindset aligns with a broader industry trend: traditional reactive security measures are no longer sufficient.

With AI-powered threats and increasingly sophisticated attacks, organisations need solutions that do more than just detect breaches—they must prevent them by design.

Integrating Cyber Immunity into security strategies

The study emphasises that resilience, expertise, and flexibility will define the next generation of cybersecurity. While Secure by Design provides the methodology, Cyber Immunity represents the ultimate goal—systems so robust that they minimise reliance on external defences.

“For companies looking ahead, Cyber Immunity offers more than just protection — it brings clear business benefits. When systems are built to be secure from the ground up, there’s less need for constant updates, patches, and extra security tools. That means fewer costs, less strain on IT teams, and stronger, more reliable protection over time,” said Dmitry Lukiyan, Head of KasperskyOS Business Unit.

Most importantly in today’s threat landscape, Cyber Immunity offers robust protection against next-generation challenges — including AI-driven attacks capable of outmaneuvering traditional security measures.

When security becomes an intrinsic property of system architecture rather than an external addition, businesses gain more than just protection—they secure a competitive market advantage.

This proactive approach future-proofs critical infrastructure, enabling organisations to operate confidently even as threats evolve. It transforms cybersecurity from a defensive necessity into a strategic differentiator that accelerates digital transformation while mitigating risk.

As the cybersecurity environment becomes more complex, Cyber Immunity is emerging as a vital strategy. Organisations that adopt it now will not only enhance their protection but also position themselves ahead of the curve in an increasingly volatile digital world.

 


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Konga launches Jara sales with 25% discount on Starlink kits, free delivery

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Konga, Nigeria’s leading composite e-commerce platform, has launched its inaugural 2026 shopping campaign, Konga Jara, offering 25 per cent discount on Starlink internet kits alongside free nationwide delivery.

Konga launches Jara sales with 25% discount on Starlink kits, free delivery

Konga

The campaign, drawing from the Nigerian concept of “jara” — the extra value traders add to purchases — aims to deliver exceptional deals across categories, helping shoppers turn new year aspirations into reality through affordable technology and value-driven shopping.

To qualify for the Starlink discount, customers must purchase kits on Konga.com, activate them at starlink.com/activate, and email activation details to [email protected] for verification against Starlink’s records. Discounts are subject to terms and conditions.

Konga said spotlighting Starlink underscores reliable internet’s role in Nigeria’s digital economy, supporting work, learning, entrepreneurship and communication for households and businesses.

Mr Onochie Melvin, Head of Commercial Planning at Konga, said: “We listened carefully to what Nigerians said they needed to truly kickstart 2026 on the right footing. Reliable internet connectivity emerged as the foundation upon which other aspirations depend.”

He added: “Students need it for online learning, entrepreneurs need it to scale digital businesses, and professionals rely on it for remote work. This Starlink offer is not just about selling products; it is about removing barriers that prevent Nigerians from fully participating in the digital economy.”

Beyond connectivity, Konga Jara provides genuine products from original equipment manufacturers (OEMs) with transparent pricing, warranties and authenticity guarantees.

As a composite e-commerce ecosystem, Konga integrates shopping, payments and logistics for seamless nationwide access, with exclusive deals shared via its social media channels throughout the campaign.

Shoppers can explore offers at www.konga.com and follow Konga’s official pages for updates across the Konga Group.


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E-Business

Firm Identifies Global Scam Activity Linked to the Release of Avatar 3

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The premiere of Avatar 3 has taken place in several countries and has been accompanied by a noticeable increase in online interest. Amid the heightened attention surrounding the release, Kaspersky experts identified an increase in cyber-scam campaigns that exploit the movie’s launch and users’ desire to watch it online. The fraudulent websites target users across multiple regions, indicating attempts by attackers to reach a global audience.

The scam operates as follows: cybercriminals create suspicious websites that offer online access to the Avatar 3 movie. Attackers place particular emphasis on localisation, publishing the sites in multiple languages to attract users from different countries. However, the translations are often poorly executed and contain grammatical errors and inconsistencies, which may serve as indicators of fraudulent activity.

When users attempt to start the video, they are presented with a fake media player and prompted to register in order to obtain “full” or “unlimited” access to the film. As part of the registration process, users are asked to provide personal information, including an email address and mobile phone number.

At later stages, scammers may request additional data, including payment details, under the guise of activating a “free trial.” This creates risks of credential compromise, particularly if users reuse passwords across multiple services, and may also lead to financial losses.

“Cybercriminals consistently exploit major movie premieres to capture users’ attention and increase the effectiveness of their schemes. We advise accessing films only through official platforms and exercising caution when encountering websites that request personal or payment information. It is also important to use reliable security solutions to protect all devices, including mobiles,” comments Olga Altukhova, Senior web content analyst at Kaspersky.

 


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