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IBM Picks Lagos for Smarter Cities Challenge, Provides Grant

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IBM has named Lagos amongst 31 other cities globally selected for its Smarter Cities Challenge grant for 2013.

Smarter Cities Challenge is a variant of IBM’s Corporate Service Corps, a pro bono consulting program that assists governments with projects that intersect business, technology, and society.

Launched in 2011, the IBM Smarter Cities Challenge is a three-year, 100-city, US$50 million competitive grant program.

This is IBM’s single-largest philanthropic initiative globally, where the leading technology and business consulting company assigns a team of six top IBM experts to each winning city to study a key issue identified by the city’s leadership.

Housing West Africa’s largest and busiest air and sea ports, and with a population of about 16 million, Lagos is reputedly one of the most populated, most industrious and fastest growing cities globally. The only other African city selected by IBM for its 2013 Smarter Cities Challenge grant is Cape Town, in South Africa.

“IBM’s commitment to emerging markets remains unshaken and the Smarter Cities Challenge grant for the city of Lagos clearly demonstrates this,” said Taiwo Otiti, IBM’s country general manager for West Africa.

IBM opened its West Africa hub office in Lagos, Nigeria’s commercial and industrial capital, in 2009.

Well before the IBM team arrives (in 2013) for its three-week pro bono consulting engagement valued at $400,000 per city, the IBMers will already be hard at work studying the city’s issue. 

After they arrive in Lagos, the team will work with city officials to analyze data, soliciting the input of dozens of local agencies and advocacy groups.

  IBM then provides detailed recommendations for how the city can efficiently and effectively address the issue.

The grant recipients were announced yesterday at a summit in New York, USA bringing mayors and city leaders together with experts and urban policy leaders.

Mayors in attendance include those from among cities that were previously awarded Smarter Cities Challenge grants, as well as those whose cities were today being named 2013 winners.

At the summit, mayors shared successful strategies on topics ranging from transportation and economic development, to sustainability and citizen participation. 

They reviewed innovative solutions to the major challenges facing cities today, such as identifying financing, refining operating strategies, improving productivity, driving organizational change, and using data and technology effectively.

The need to use innovative approaches that address civic challenges has never been greater.

According to the United Nations, in 2008 more than half the world’s population began living in cities for the first time.

These population centers are more economically powerful, politically influential, and technologically advanced than at any time in history. However, they also struggle with increased demand for services, along with budgetary and operational challenges.

In year-one and two of the Smarter Cities Challenge, IBM completed work in 64 cities globally, deploying nearly 400 of its most talented experts who delivered concrete and measurable results to winning cities.

In 2012, IBM provided expert counsel to 33 cities worldwide which had earned IBM Smarter Cities Challenge grants. 

They included engagements in: Cheongju, Korea, where IBM recommended smarter transportation strategies; Dortmund, Germany, and Malaga Spain, where IBM formulated plans for economic, workforce, skills development; Jacksonville, USA, where IBM outlined steps for downtown revitalization ; and Louisville, USA, where IBM showed how to use data to identify, predict and mitigate conditions that trigger asthma.

Others are; Nairobi, Kenya, where IBM created a plan for traffic management; Geraldton, Australia, where IBM suggested ways for the city to become a leader in smart grid technology adoption and digital services; Curitaba, Brazil, where IBM suggested approaches to sustainability and citizen engagement.

For 2013, cities around the world once again competed vigorously to benefit from IBM’s talent and expertise.

The winning cities proposed innovative projects and areas of focus for IBM experts. These included strategies that address: Economic and Workforce Development — reducing local dependence on a single industry;  Social Services – creating an ecosystem that supports independent living for a growing senior citizen community; Sustainability – setting policies around billing rates, electric vehicle use, and solar power generation on a smart power grid; and Capital Budget Planning – enabling citizens to request expenditures, while also analyzing their potential impact; as well as Urban Planning – taking a more systematic, data-driven approach to housing policy, downtown revitalization, zoning, and permits.

The 31 cities that have won IBM Smarter Cities Challenge grants for 2013 are: Belfast, United Kingdom; Buffalo, USA; Burlington, USA; Cape Town, South Africa; Chennai, India; Christchurch, New Zealand; Copenhagen, Denmark; Date, Japan; Faro, Portugal; Foshan, China; Fresno, USA; Gurgaon, India; Jeju, Korea; Khon Kaen, Thailand; Knoxville, USA; Kyoto, Japan; Lagos, Nigeria; Lodz, Poland; Makati City, Philippines; Negeri Sembilan, Malaysia; Pingtung County, Taiwan; Porto Alegre, Brazil; Québec City, Canada; Reno, USA; Richmond, USA; Stavanger, Norway; Trujillo, Peru; Tucson, USA; Valparaiso, Chile; Vitória, Brazil and Waterloo, Canada.

“We congratulate the cities selected as IBM Smarter Cities Challenge grant recipients for 2013. This was a difficult decision because so many cities made strong cases to earn our time and talent.  But the winners distinguished themselves among their peers by convincingly demonstrating their preparation and willingness to make the kind of improvements that will improve their residents’ quality of life and make their cities even smarter,” said Stanley S. Litow, IBM vice president of Corporate Citizenship & Corporate Affairs, and president of IBM’s Foundation.


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E-Business

NDPC Partners Gates Foundation, KPMG on Open Banking Frameworks

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Nigeria Data Protection Commission (NDPC), in partnership with Bill Gates and Melinda Foundation and KPMG are developing open banking frameworks in a move to deepen financial inclusion.

NDPC Partners Gates Foundation, KPMG on Open Banking Frameworks

L-r:; Anna Wallace, Senior Programme Officer for Regulatory and Consumer Protection Technologies at the Bill & Melinda Gates Foundation,; Dr. Vincent Olatunji , national commissioner of the NDPC; and John Anyanwu, KPMG Head of Cybersecurity and Privacy,

This was the focus of discussion when Dr. Vincent Olatunji , national commissioner of the NDPC, received Anna Wallace, Senior Programme Officer for Regulatory and Consumer Protection Technologies at the Bill & Melinda Gates Foundation, and John Anyanwu, KPMG Head of Cybersecurity and Privacy, in Abuja.

The commission revealed in a statement on X (formerly Twitter) that the purpose of the meeting was to discuss open banking frameworks for Nigeria, a project coordinated by the Gates Foundation.

Open banking refers to the practice of providing third-party financial service providers with access to bank account information, transaction data, and other financial data through the use of application programming interfaces.

The meeting served as a pivotal step in recognising NDPC’s crucial role in the project, formalising engagement to ensure robust input in the areas of data protection and privacy.

NDPC emphasised the crucial role of digital identity in the financial sector as well as open banking, stressing the importance of implementing measures to safeguard digital identities to foster trust and confidence

Dr. Olatunji also addressed challenges posed by digital lending companies regarding transparency in data processing activities.

The NDPC Boss noted that the Commission was already working with other stakeholders to tackle the challenges.

He highlighted the misconception among some banks regarding the roles of a Chief Information Security Officer and a Data Protection Officer, emphasising the legal requirement for all data controllers to have a Data Protection Officer.

 

 

 


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32m Attacks Thwarted on World Password Day

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Passwords serve as the foundation of our digital lives, but they also serve as the gateway for cybercriminals to hack into sensitive personal information. Considering their essential function, passwords remain a prime target for increasingly sophisticated cybercriminal attacks.

Therefore, taking proactive measures to safeguard accounts and personal information is imperative.

To mark World Password Day on May 2nd – highlighting the essential role passwords play in protecting our lives online – Kaspersky experts are providing essential tips to enhance password security, ensuring that users data stays out of the hands of attackers.

Weak and simple passwords have always been an attractive target for scammers as cracking them gives criminals access to multiple types of data – personal data, financial information, medical records etc.

Kaspersky telemetry indicates more than 32 million attempts to attack users with password stealers took place in 2023, this followed more than 40 million incursions in 2022.

These alarming statistics highlight the need for users to create strong, unique and varied passwords for different accounts. This way they can mitigate the risks of cyber threats and maintain personal security online.

To enhance password security, Kaspersky experts recommend the following steps and practices:

The ‘association method’ helps create strong and memorable passwords

The association approach involves creating a password from a sequence of words or ideas that have personal significance but are not easily guessable by others. A password can be based on a favourite quote, a memorable song lyric, or a unique combination of objects. This technique generates strong passwords without requiring complex memorisation, helping to maintain security while reducing the risk of forgetting. For example, a phrase “I first visited Paris in 2008” could be transformed into a password “IfvPin2o:o8”.

Are regular passwords too boring? How about emoji?

If using the same password everywhere becomes too much and you lack the imagination to make up something new, emoji-passwords could be a non-standard and safe option. Since they are a part of the Unicode standard, it is potentially possible to use them as passwords.

One of the most significant pros is that scammers cannot brute-force emoji-passwords, since various tools and dictionaries can’t crack combinations like these. More detailed information on how to set up an emoji password and the necessary requirements is available here.

The most obvious option is not the safest one

Using common passwords or default values such as “1234”, “password” or “admin” could make personal data and accounts vulnerable to scammers, since they use automated tools to guess the correct combinations.

It may take several seconds to find the right answer and gain access to personal data. A strong and complicated password includes a mix of letters, numbers, and symbols, while avoiding personal information such as names or birthdays.

Additionally, there are online public free services that allow everyone check how strong their passwords are to mitigate possible risks.

Old, but gold: one account – one password

This practice ensures that if one account is compromised, others remain secure. By creating a unique password for each account, you minimise the damage a hacker can do if they manage to steal one.

This approach isolates security breaches and helps protect sensitive data. According to a global survey, the average user has approximately 8 accounts. Remembering even 2-3 long and complicated passwords (containing up to 15 symbols) could be impossible for the majority of users.

In this case it is both safe and useful to shift the responsibility of remembering all the passwords to a security solution, such as Kaspersky Password Manager.


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Embracing AI to Help Reshape Business Dynamics and Customer Interaction

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By Tamara Rajić, Director of Business Strategy EMEA at Infobip

World Innovation and Creativity Day fell on the 21st of April, reminding us of the boundless potential inherent in human ingenuity and technological advancement. Artificial Intelligence (AI) stands at the forefront of this celebration, reshaping the landscape of business operations and customer engagement.

The combination of advanced data analytics with cloud computing has propelled AI into the spotlight, making its integration more accessible across industries.

Unlocking AI’s potential – why companies can’t afford to miss out

What is remarkable is how AI adoption is growing its accessibility to the public. Platforms such as OpenAI, ChatGPT, and Dall-E have opened the doors to AI technologies, empowering individuals, and businesses alike to effortlessly explore and incorporate AI-driven solutions into their plans. This has sparked a culture of innovation and empowerment, enabling businesses to harness AI to expand their performance and efficiency.

Take AI-driven communication tools, like chatbots and virtual assistants for example. They are changing customer service experiences by delivering personalised, efficient, and proactive interactions. These solutions not only streamline support processes but also forge deeper connections with customers, fostering satisfaction, loyalty, and ultimately, business growth. Furthermore, AI empowers businesses to gather actionable insights from customer data, facilitating informed decision-making and targeted strategies.

Data quality plays a crucial role in the successful implementation of AI. Without complete and consistent data, implementing AI-powered technologies can lead to inaccurate results and hinder business decision-making. This is why it is important for businesses to invest in data quality assurance processes. And by analysing customer feedback across various channels, AI offers a deeper understanding of preferences and needs, enabling businesses to tailor their offerings and communication strategies accordingly. This level of personalisation increases the customer experience, promoting long-lasting relationships and brand loyalty.

Chatbots and virtual assistants are some of the most widely used AI-powered communication solutions out there, spanning across multiple industries and business types. They provide instant responses to inquiries, assist with product recommendations, and help with tasks like order tracking and appointment scheduling.

Navigating challenges in AI implementation

AI-driven automation streamlines processes, reduces manual workloads, and enhances operational efficiency, driving competitiveness and revenue growth. By leveraging AI-powered insights, businesses can identify high-value opportunities, estimate market trends, and improve resource allocation, thereby increasing ROI and market share.

This innovation is expected to catalyse significant transformations in traditional sectors such as banking and retail, leading to more personalised experiences and innovative consumer approaches. By understanding individual preferences, behaviours, and purchasing patterns, these sectors can offer tailored product recommendations, targeted promotions, and customised services.

With this being said, it is important to underline the critical function AI serves in customer support. By reducing wait times through AI-powered chatbots and providing assistance through the customer’s preferred communication channel, businesses can ensure a significant uptake in customer satisfaction.

Integrating AI into existing tools and systems does not come without its challenges. Businesses can encounter compatibility issues, data silos, and a shortage of skilled professionals with expertise in AI and machine learning within their talent pool. Demonstrating ROI in the early stages of AI technology adoption can also be challenging due to these obstacles. It is therefore important to identify high-potential use cases and the most impactful areas where AI can drive business growth and positive customer satisfaction and start from there.

Overcoming obstacles – to maximise AI’s potential

With its increasing accessibility and transformative potential, AI is fostering innovation, and amplifying creativity. By taking into consideration AI-driven insights and solutions, businesses can personalise interactions, streamline operations, and anticipate customer needs. However, this journey is not without trial and error. It demands careful navigation of data quality and integration complexities. Nonetheless, businesses should embrace AI as a catalyst for creativity and innovation, to unlock new possibilities, enriching the human experience and propelling organisations towards a future where the boundaries between humanity and technology seize to exist.


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