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India’s Outsourcing Income Exceeds Nigeria’s Oil Revenue-NAITEOC

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The Nigeria Association of Information Technology Enabled Outsourcing Companies (NAITEOC) has said that Nigeria’s annual oil revenue is far below income raked in by India through outsourcing.

Nigeria CommunicationsWeek checks indicate that as of 2012, around 2.8 million people work in outsourcing sector in India with annual revenue around $11 billion, around 1% of GDP. Around 2.5 million people graduate in India every year.

Dr. Daura Ashiru, director, Software Outsourcing, National Information Technology Development Agency (Nitda) said that NAITEOC was established to reverse the trend.

According to him, Nigeria by the virtue of her diverse language and position in Africa can be a big hub for outsourcing in West Africa region and the continent at large.

“In the current trend, globally, Nigeria by the virtue of our languages and position in Nigeria we can be a big hub for outsourcing in West Africa region and Africa in general. The establishment of this is a step towards ensuring this.

“The market is big, the opportunities are there and the future is bright. Though one cannot ascribe the amount accruable from the sub-sector but we are talking about billions of naira. For instance, India makes more money in this area than what Nigeria makes in oil. So, you can imagine what we the sector holds. And we are more advantageous than India in this area,” Ashiru said.

He added that NITDA will work closely with the Association towards ensuring that the business processing outsourcing (BPO) market is leveraged to generate employment in Nigeria, among other largesse    

“To a layman, BPO is a process whereby you outsource some business processes which are not primary to your operations. There are two types: local and international. On local front or the onshore, ministries and companies outsource certain functions; for instance, a wine brewing company may not necessarily establish factory to produce bottles, they can outsource that function. On the offshore scale or international ground, a company like MTN with headquarters in South Africa can deploy Nigerians to their help desks in such a way that when people call Nigerians will be the ones to attained to them in Lagos, not in Johannesburg.

“That is the market we are looking forward to establishing. The onshore outsourcing will reduce unnecessary spending in government quarters. It will bring investment from outside.

Although people are usually laid off when companies outsource their operations but more businesses are established to absorb them, especially those that have ungraded their knowledge in the needed areas. Invariably, there will be more employment,” he said.

He disclosed that Federal Government has mapped out N20 million for NAITEOC’s as a take-off grant.

Ashiru, said the IT outsourcing is gradually enlarging and there is need for the sector to be well governed through an umbrella body so as to open doors for job creation, source of revenue for Nigeria and improved performance.

He said outsourcing of IT products and services is a big market in which only partnership between government and private sector could really exploit the opportunities.

The Director explained that the agency’s aim of formulating the umbrella body was to effectively facilitate advocacy efforts at advancing the development of outsourcing business in the country, utilise resources meant for outsourcing in the national policy and coordinate the monitoring and evaluation of the outsourcing sector and to have an identity that interfaces with government and play effectively at

Also speaking, Chris Uwaje, president, Institute of Software Practitioners of Nigeria (ISPON) stressed that outsourcing is a strategy to multiplying the resources in the IT sector, especially among the youths. “When you look at the youths who are the 63% of our population, when you do outsourcing, you are really diffusing the resources into many areas, just because those youths must have a voice.

“We have a large of opportunities that we can cease. Outsourcing is a great venture for the knowledge economy. Lagos State for example has close to 19 million people should have at least 10 outsourcing outputs. Lekki should be an outsourcing zone and Ikeja can be made an outsourcing corridor. A section of Otigba market can be turned into an IT outsourcing enabled Institute, so that people can be trained on the norms and standards on what outsourcing should be. Perhaps, outsourcing for our banking industry holds a huge venture.

“Our banks are opening branches in West Africa and they are moving to East Africa and London; they should be able to establish the service that will enable good delivery over there from home. That is why you found Obama saying that those who are moving to other countries can even start from their homes.  So, it is a job enabler,” he said.

Uwaje, however bemoaned that the sub-sector, like every business in Nigeria is challenged by infrastructural deficit.

“Outsourcing is really facility management. It is core layer of skills; how do you manage the broadband connectivity, the security, the intellectual property.  We should not forget that outsourcing controls the intellectual property that resides within that environment; how do you manage it against theft from the internet servers? However, you do not run away from challenges, but you tackle them head-on.  There are also challenges of opportunities, because you will not start outsourcing until there is power. That will be a misnomer. It is a knowledge economy and we must be in there, especially now we have 110 million mobile phone carriers.   We are in mobile economy and have to be deep in outsourcing. There are various businesses coming from all over the world looking for outsourcing that will help them move on,” he noted.


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E-Business

Oracle Sacks 12,000 in India, Begins Shift to AI

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Oracle, US-based technology giant, has initiated a sweeping round of layoffs affecting thousands of employees globally, with India among the worst-hit regions, according to multiple reports.

Oracle Sacks 12,000 in India, Begins Shift to AI

The job cuts, which began on March 31, are part of a broader restructuring exercise that could impact between 20,000 and 30,000 employees worldwide, making it one of the largest workforce reductions in the company’s history.

While the exact number remains unconfirmed, multiple reports  suggest that around 12,000 employees in India have been affected,

Employees across several geographies, including India, the United States, Canada, and Mexico, reported receiving termination emails early in the morning, informing them that their roles had been eliminated with immediate effect.

“Today is your last working day,” the email stated, citing “organisational change” as the reason for the decision. Access to company systems, including email and internal platforms, was revoked shortly thereafter.

The communication, according to Business Insider, described the move as part of a broader “reduction in force and other terminations,” and said affected employees would be eligible for severance benefits subject to company policy.

The email also instructed employees to share personal contact details to receive separation documents.

In India, impacted employees have reportedly been offered severance packages that include 15 days’ salary for each completed year of service, notice period pay, leave encashment, gratuity where applicable, and an additional two-month salary top-up in cases of voluntary separation.

The layoffs are linked to Oracle’s strategic shift towards artificial intelligence (AI) and cloud infrastructure.

The company has announced plans to invest approximately USD 50 billion in AI infrastructure and has reportedly raised an equivalent amount in debt to fund its expansion.

In a recent regulatory filing, Oracle said it expects restructuring costs for fiscal 2026 to reach up to USD 2.1 billion, largely driven by severance payouts and related expenses.

The move comes as Oracle looks to strengthen its position against global cloud competitors such as Amazon and Alphabet.

Uncertainty continues to loom over employees, with reports indicating that another round of layoffs could follow in the coming weeks. Employees who were affected described the layoffs as abrupt, with little prior indication.

Some former staff members have taken to social media to share their experiences.

Tricia S Marsh, a former Senior Principal at Oracle, said the layoffs marked the end of an important chapter in her career while urging affected colleagues to remain hopeful.

As of May 2025, Oracle had around 162,000 full-time employees globally.


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Cybersecurity Firm Uncovers CrystalX RAT which Steals Data, Mocks its Victims

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Kaspersky Global Research & Analysis Team (GReAT) has uncovered an active malicious campaign distributing a previously undocumented RAT with a very broad feature set. Beyond the standard remote access trojan functionality, it combines stealer, keylogger, clipper, and spyware capabilities.

Cybercriminals are selling it to third parties as MaaS (malware-as-a-service) promoting it on YouTube and Telegram, increasing the likelihood of its use across a wider range of actors, including less-skilled operators.

Due to its stealer functionality, the malware can collect a wide range of data about its victim: it gathers system information, extracts credentials for Steam, Discord and Telegram, and also harvests data from web browsers. It also poses a threat to cryptocurrency users, as it includes a browser-based clipper that replaces crypto wallet addresses.

Beyond data theft, CrystalX RAT is capable of full-scale surveillance, with the ability to take screenshots, record audio from the microphone, and capture video from both the webcam and the victim’s screen.

Particularly notable is the CrystalX RAT “playful” Prankware feature set, which is actively promoted by the developers. These capabilities allow operators to visibly interfere with the victim’s system by shaking the mouse cursor, setting wallpapers on the victim’s screen, changing screen orientation, hiding desktop icons, forcing system shut downs, and even delivering real-time pop-up notifications and messages to the victim.

While seemingly trivial, these features introduce a disruptive and psychological dimension to the attack, making the attack both visible and distressing for the victim.

Kaspersky reports attacks targeting users in Russia, but the trojan has the potential to spread to other countries due to its sales and distribution model.

“Such a diverse feature set effectively enables a 360-degree compromise of the victim and a complete loss of privacy. Beyond gaining access to account credentials, the stolen data could potentially be used for blackmail.

“At the moment, the initial infection vector is not precisely known, but it is already affecting dozens of victims. Our telemetry is already detecting new versions of the implants, indicating that this malware is still actively developed and maintained.

“We expect the number of victims to grow significantly and its geographic spread to expand in the near future,” says Leonid Bezvershenko, senior security researcher at Kaspersky GReAT.


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Kaspersky Warns of a New Phishing Technique Leveraging Bubble, a no-code AI Platform

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Kaspersky has discovered a new phishing tactic used to evade traditional security controls that exploits Bubble, a platform that allows users to build web and mobile applications through a visual interface without writing code.

Attackers are increasingly adopting innovative tools designed for legitimate software development and repurposing them to boost phishing campaigns.

Traditional phishing attacks often rely on malicious links or obvious redirection techniques, which are typically flagged and blocked by modern security systems.

However, attackers are now leveraging Bubble’s no-code environment to generate intermediary web applications which are hosted on Bubble’s legitimate infrastructure and trusted domains such as *.bubble.io, which improves their credibility and helps them bypass security filters.

These applications function as disguised redirectors, silently forwarding victims to malicious credential-harvesting websites.

In the observed campaign, victims were ultimately redirected to a convincing imitation of a Microsoft login page, protected by a Cloudflare verification layer designed to further obscure malicious intent.

This technique is likely being integrated into broader phishing-as-a-service (PhaaS) platforms and phishing kits. These kits enable a wide range of malicious capabilities with ready-made tools, including real-time interception of session cookies, driving phishing campaigns through legitimate services such as Google Tasks and Google Forms, and carry out adversary-in-the-middle (AiTM) attacks that can bypass multi-factor authentication.

They also support the generation of phishing emails using AI, implement geo-filtering and anti-detection mechanisms to evade security crawlers and are often hosted on reputable cloud services like AWS to avoid blacklisting.

“The use of legitimate platforms like Bubble introduces a new level of trust abuse, making it harder for both users and automated systems to distinguish between safe and malicious content. This significantly increases the likelihood of credential theft, unauthorised access and potential data breaches,” comments Roman Dedenok, Anti-Spam Expert at Kaspersky.

 

 


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