E-Financial
Inlaks Participates in Digital Banking Summit, Wins Best ICT Infrastructure Provider

Inlaks, one of the fastest-growing ICT infrastructure and systems integrator in Sub-Saharan Africa recently received an award of innovation and excellence as the “Best ICT infrastructure Provider of the year” at the just concluded 2019 Digital Banking Summit and The Digital Innovations & Excellence Awards.
The two-day event themed “Digitisation of Banking Sector – en route to a cashless Africa,” was organised by the International Centre for Strategic Alliances (ICSA) with KPMG as Knowledge Partner; First Bank Nigeria as Official Banking Partner and MasterCard as a Lead Sponsor, it also had in attendance Banks, Financial Institutions, Fintech Firms and service providers in the African Continent.
Dr Maxwell Opoku-Afari, the First Deputy Governor of the Bank of Ghana, in his keynote address urged stakeholders in the financial and banking industry to exploit digitisation to meet the needs of the unbanked and broaden services to all segments of society.
He said “The adoption of digital technology in the banking and financial space will help promote transactional efficiency in the delivery of financial services as well as scale-up and broaden financial access to all segments of the society. Digital innovation will create unprecedented opportunities for Africa to grow its economy, create jobs, and transform people’s lives”.
Making a presentation on the topic ‘Improving Customer Experience through Digital Retail Banking Transformation’ at the Summit, Olufemi Muraino, Executive Director at Inlaks said: “Traditional banks must constantly innovate to stay relevant in the face of fast-growing technology or risk losing customers they cultivate over decades.
“Exceptional customer experience goes beyond standard online services; innovation is required because digitisation never stops. Digital transformation is a continuous process; there is no such thing as a start and a finish”.
Reacting to a Global CEO Survey across all sectors business leaders conducted by PwC, 70% of the leaders expressed their biggest concerns on the speed of technological change in financial services noting that the Digital Banking Summit was indeed a great avenue for African decision-makers to strategise and make plans for a better future.
It should be noted that Inlaks was also recently awarded “Technology Solutions Company of the Year” by the Nigerian Leadership Award and “Banking Technology Solutions Provider of the Year” by the Ghana Information, Technology, and Telecoms Award (GITTA) earlier in 2019.
E-Financial
FBNQuest Merchant Bank Rebrands as Quest Merchant Bank

FBNQuest Merchant Bank Limited has completed a change of name and will now operate as Quest Merchant Bank Limited, following the receipt of all required corporate and regulatory approvals.

The name change does not affect the Bank’s legal or going-concern status, management, or the nature of its business. Quest Merchant Bank Limited remains a duly licensed merchant bank, regulated by the Central Bank of Nigeria (CBN) and the Securities and Exchange Commission (SEC), and continues to deliver its full suite of merchant banking, advisory, and capital markets services to clients.
Commenting on the development, the Ag. Managing Director/CEO, Afolabi Olorode, stated: “This name change represents a pivotal milestone in the rich history of the Bank and a deliberate strategic repositioning that reflects our resilience, strong track record, and long-term growth ambitions. While our name has evolved, our commitment to our clients, stakeholders, and regulators remains unwavering.”
As part of the transition, the Bank is updating its branding, communications, and digital platforms to reflect the new name. During this period, some legacy references may remain visible across select touchpoints as updates are progressively completed.
All existing contracts, client relationships, and obligations of the Bank remain valid, binding, and fully enforceable following the name change.
E-Financial
UBA launches instant digital platform for seamless account opening across Africa, diaspora

United Bank for Africa (UBA) Plc, Africa’s leading financial institution, on Tuesday unveiled a groundbreaking instant account opening platform, revolutionising banking access for millions across the continent and diaspora communities worldwide.

UBA
The fully digital innovation, accessible at ubagroup.com, empowers prospective customers to complete account onboarding online in minutes, bypassing paperwork, branch visits, and lengthy processes that have long hindered financial inclusion. Supporting Naira and Diaspora accounts with multi-language options, the platform operates seamlessly on computers, tablets, and smartphones, catering to UBA’s diverse pan-African footprint spanning 20 countries, the UK, US, France, and UAE.
Shamsideen Fashola, Group Head of Retail and Digital Banking, described the launch as a pivotal step in democratising finance. “At UBA, we are committed to redefining the customer experience through innovation and simplicity,” Fashola said. “This fully digital solution underscores our belief that banking should be accessible, secure, and truly borderless.”
The seven-step process is intuitive: customers select “Open a Savings Account,” input their Bank Verification Number (BVN), undergo facial verification, confirm an OTP, update details, upload documents, add a digital signature, and receive an instant account number. This bridges traditional banking rigour with fintech speed, incorporating digital KYC while upholding stringent security.
Built with compliance at its core, the platform adheres to Nigeria’s Data Protection Act (NDPA) and Europe’s GDPR, safeguarding user privacy amid cross-border operations. Unlike conventional methods requiring physical biometrics, it enables immediate enrolment in UBA’s digital channels, blending convenience with regulatory depth.
Alero Ladipo, Group Head of Brand, Marketing, and Corporate Communications, highlighted customer-centric design. “Today’s customers expect speed, convenience, and compliance without compromise,” Ladipo stated. “We have blended industry-leading digital onboarding with robust standards for a seamless experience matching global best practices.”
The move reinforces UBA’s dominance in technology-driven inclusion, serving over 50 million customers with 30,000 employees and pioneering retail, commercial, and institutional services. Analysts view it as a strategic edge over fintech rivals, accelerating Africa’s digital economy amid rising diaspora remittances and intra-continental trade.
As Nigeria and Africa push financial digitisation, UBA’s platform positions the bank to capture untapped markets, fostering economic growth through barrier-free banking
E-Financial
Kuda MFB Secures National Microfinance Banking Licence, Sets Stage for Nationwide Growth

Kuda Microfinance Bank (Kuda MFB) has received a license from the Central Bank of Nigeria (CBN) to operate as a National Microfinance Bank, which means that it can now have a physical presence across Nigeria.

Musty Mustapha, MD/CEO of Kuda MFB
With the Unit Microfinance Bank licence it held until December 2025, Kuda MFB’s physical operations were limited to a specific location. The national licence removes those geographic restrictions, allowing the bank to open customer experience centres in multiple parts of the country. It also regularises Kuda MFB’s licensing status in line with the Central Bank’s framework for microfinance banks.
According to the bank, the national licence is about regulatory alignment and operational flexibility rather than a shift away from its digital-first model, so it will continue to lead with digital banking services, offering Nigerians the convenience of making transfers and payments, saving, and accessing instant credit through the Kuda app.
Musty Mustapha, MD/CEO of Kuda MFB, said, “Securing a national microfinance banking licence is an important step for us as a regulated institution. It strengthens our relationship with the Central Bank and affirms our commitment to operating at the highest standards of compliance as we scale. While we remain digital at our core, this licence gives us the flexibility to create more physical touchpoints where customers want in-person support or engagement, allowing us to serve Nigerians across the country in whichever ways are most convenient for them.”
Subject to regulatory approval, Kuda MFB plans to open more experience centres designed for customer support and community engagement, in the style of its existing experience centre in Yaba, Lagos, where customers and the general public can speak directly with the Kuda team to get help and learn about the microfinance bank’s products and services.
Kuda MFB’s national licence does not change its existing product offerings or transaction capabilities, but it provides the regulatory backing for a nationwide presence.
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