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Interconnect debt: NCC reassures telecoms consumers of protection, Charges operators on quicker settlement plans

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The Nigerian Communications Commission (NCC) has reassured the over 174 million telecoms consumers of their protection from suffering any service disruption as a result of the ongoing regulatory intervention towards resolving the rising interconnectivity debts among telecoms operators in Nigeria.

The Commission also called on debtor operators to settle interconnect debts owed their creditor networks without further delay to prevent possible revenue drop and customer flight from their networks to competitors.

The Executive Vice Chairman of the Commission, Prof. Umar Danbatta, who stated this in Abuja said, as a consumer-centric telecoms regulatory authority, the NCC is keen on ensuring that the consumers continue to enjoy uninterrupted service while efforts are being made to address the issue of indebtedness in the industry.

Danbatta stated that the issue of interconnection is a matter that the Commission is handling delicately within the purview of the regulatory provisions to protect consumers by ensuring that their quality of experience (QoE) is not acutely affected.

The EVC said while regulatory approval on permission for disconnection was granted to creditor networks late last year, as a last resort towards resolving the huge interconnection debts threatening the health and sustainability of the industry, the Commission is ensuring that no telecoms subscriber is disconnected.

“Though the Commission granted approval to MTN’s request to disconnect debtor networks from its network in line with Section 100 of the Nigerian Communications Act (NCA) 2003, the Guidelines on Procedure for Granting Approval to Disconnect Telecommunications Operators, 2012 and other regulatory instruments, what is happening now is that the creditor networks are restricting certain services to their debtor networks in form of one-way disconnection.

“It is one-way disconnection because, as a Regulator, we prevented total disconnection; not doing that would be frustrating for the consumers. So, we have ensured that subscribers on the affected debtor networks are able to receive calls and text messages from creditor networks.

“This means they might not be able to make seamless calls or send text messages to the creditor’s network at all times because of restriction of access to debtor networks, pending when satisfactory payment plans are reached with respect to the Interconnect indebtedness. This is to prevent further accumulation of interconnect debt by the debtor networks,” he said.

Danbatta, who frowned at the slow pace at reaching settlement over undisputed interconnect bills among the affected operators, said with over 90 per cent of pre-paid customers on mobile networks, “operators have no reason not to be settling their interconnection bills as and when due.”

“Consumers experiencing such difficulty in reaching certain networks could also use alternative lines bearing in mind that Nigeria is a multi-SIMing telecoms market.

“You will recall that in the Pre-Disconnection Notice issued last year on December 18, 2018, we gave another period of between 10-21 days for the debtors (depending on whether they are service networks or exchange operators) to pay, so as not to lose their interconnection rights.

“We had expected that as responsible business entities, the debtor companies will either pay up or agree satisfactory payment plans with their creditors.

“But it appears no agreeable settlements plans have been reached after the expiration of the deadline, leading to the creditor’s decision to go ahead with the execution of the one-way disconnection, as permitted by the NCA Act 2003, which is what some subscribers are currently experiencing.”

Meanwhile, Danbatta while assuring the Nigerian citizens and telecoms consumers that the issue will soon be resolved, expressed the commitment of the Commission to ensure respite comes the way of the consumers soon.

“As regulator, our central role is to protect the consumers and ensure sustainability of the telecom industry through creating a level-playing field for all the licensees such that no operator is allowed to undermine the operations of another licensee in a way that is capable of negatively impacting on the health of the industry.

“The NCC is on top of the situation to ensure measures are taken as soon as possible to address the concerns of the affected telecoms consumers.

“Allowing interconnect debts among licensees to accumulate without ensuring settlement is dangerous for our industry and for the telecoms consumers.

“The ongoing regulatory intervention is a consumerist move on our part as a regulator and we appeal to telecoms consumers for their understanding as we work with operators to resolve the matter,” Danbatta said.

 

 

 

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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FG Expands 3MTT Programme Across the Country

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Dr Bosun Tijani, Nigeria’s minister of communications, innovation, and digital economy, has revealed that the federal government’s 3 Million Technical Talent (3MTT) programme has trained over 135,000 citizens as it moves from pilot to national level.

Tijani announced this in an update on the program’s success, stating that the beneficiaries were trained in three batches.

He also stated that the initiative’s community-based learning tools had provided over 300,000 extra learners with access to digital skills training across the country.

According to the minister, the program has also enabled the creation of about 15,000 job, entrepreneurship, and career development in Nigeria’s developing digital economy.

He further revealed that more than 1.8 million Nigerians are currently in the 3MTT pipeline, as the government works toward its target of equipping three million citizens with in-demand digital skills aligned with local and global labour market needs.

As the programme enters its scale-up phase, Tijani said the government’s focus will shift toward deepening impact rather than just expanding numbers.

Key priorities, he explained, include strengthening the 3MTT alumni community, widening access to economic opportunities and ensuring that skills acquired through the programme translate into measurable outcomes such as jobs, business creation and innovation.

To support this phase, the federal government has introduced the #3MTTImpactChallenge, an initiative aimed at assessing the programme’s real-world impact

Through the challenge, fellows and partners are invited to share personal stories on how 3MTT has shaped their professional journeys as part of a National Impact Reflection exercise.

Participants are expected to share their experiences across social media platforms, with selected winners set to receive prizes including laptops, e-tablets, data bundles and other incentives.


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MTN Foundation Trains 2,000+ Young Nigerians in ICT for SME Growth

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MTN Foundation has kicked off the seventh phase of its ICT business skills training programme, targeting more than 2,000 entrepreneurs, mostly from Nigeria’s small and medium-scale enterprises (SMEs), in support of the Federal Government’s National Digital Economy and SME Development agenda.

MTN Foundation Trains 2,000+ Young Nigerians in ICT for SME Growth

MTN Foundation

The virtual training’s first week ran from Monday, January 5, to Friday, January 9, 2026. It equips small business owners and aspiring entrepreneurs with simple digital tools to shift from paper-based operations to efficient, productivity-boosting systems.

Business analyst Babajide Jolaolu-Kehinde, moderated by Temiloluwa Oyekanmi, programme and partnerships lead, introduced the SWOT framework—Strengths, Weaknesses, Opportunities, and Threats—to guide participants in assessing and improving their businesses.

Jolaolu-Kehinde stressed digital record-keeping, online payments, and customer data tracking for measurable growth, aligning with government efforts to formalise SMEs. “Hope is good, but action and systems make growth happen,” he said.

Trainers showcased real-world examples: traders using handwritten ledgers expanded reach via WhatsApp Business, online marketplaces, and spreadsheets; others grew by accepting mobile transfers over cash and digital orders to tap distant markets.

Manual operations limit sales visibility and customer insights, experts noted, while digital tools deliver real-time data, cut errors, and unlock broader markets.

Participants must adopt at least one digital tool post-onboarding, with organisers promising follow-up workshops and mentorship. The four-week programme aims to bolster SME growth and Nigeria’s economic goals.


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Spacecoin Secures Licenses to Roll Out Satellite Connectivity in Nigeria, Kenya

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Spacecoin, US-based, has announced the signing of recent agreements with local authorities and operators to launch satellite connectivity pilot projects in Africa.

Spacecoin Secures Licenses to Roll Out Satellite Connectivity in Nigeria, Kenya

The initiatives, focused on Kenya and Nigeria, aim to serve areas where terrestrial networks remain limited or unavailable.

n Kenya, Spacecoin has obtained a transmission license from the Communications Authority, allowing it to test satellite-based solutions for connectivity and Internet of Things (IoT) monitoring, particularly in rural and peri-urban areas with limited internet access.

According to the Kenyan regulator, internet penetration remains below 50% of the population, despite mobile penetration exceeding 130%.

In parallel, the company is continuing operations in Nigeria under an existing license issued by the Nigerian Communications Commission (NCC).

This authorization supports initiatives aimed at delivering affordable broadband connectivity to isolated and underserved communities.

Spacecoin’s approach is based on a decentralized satellite network using nanosatellites in low Earth orbit (LEO).

Combined with blockchain-based protocols, this architecture is intended to offer more flexible and cost-effective connectivity services than traditional networks, while also enabling the integration of IoT solutions for a range of uses, from smart agriculture to infrastructure monitoring.

These projects are part of a broader strategy to help narrow Africa’s digital divide, where a significant share of the population still lacks access to reliable internet services.

Satellite technology is increasingly viewed as a complement to terrestrial infrastructure, particularly in hard-to-reach areas where deployment costs and geographic constraints remain high.

Beyond Africa, Spacecoin is also running pilot projects in Asia, working with local partners to test the viability of its model across different regulatory and geographic environments.

According to the company’s management, growing interest from regulators reflects a shift toward solutions capable of reaching populations that have long been excluded from internet access.


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