Telecom
Interconnect Transform Voice Traffic with WTL’s 2nd Generation VoIP Switches

World Telecom Labs (WTL) on Tuesday announced that Interconnect Nigeria (ICN), one of Nigeria’s interconnect exchange carriers, is now using its award-winning 2nd generation VoIP switches to transfer voice traffic between the country’s cellular networks and ICN’s VoIP network.
WTL has a long and successful relationship with Nigeria’s interconnect exchange carriers which are using its 2nd Generation VoIP switches to build new inter-city routes that can transfer very high volumes of calls with total reliability.
WTL will be discussing its contribution to Nigeria’s telecoms market at the Commonwealth Broadband Forum 2015 which ends in Abuja today.
The forum is hosted by the Nigerian Communications Commission (NCC).
WTL’s VoIP links are a very cost-efficient way to link Nigeria’s cities which has traditionally been a very costly exercise; it was previously more expensive to transport traffic between Lagos and Abuja than from Lagos to London.
To date, more than 3 billion (three thousand million) minutes have passed through the new VoIP links and Nigeria’s experience provides a blueprint for other countries in Africa which are looking for ways to increase capacity and speeds, and reduce traffic on congested inter-city links.
Last year WTL’s role in helping the development of Nigeria’s telecoms industry was recognised at the 10th Nigerian Telecoms Awards when it picked up the Most Innovative Product award.
WTL’s work in Nigeria was also highlighted at the AfricaCom awards and the Global Carrier awards cementing the company’s position as Africa’s pre-eminent VoIP vendor.
WTL’s 2nd Generation VoIP switches have been deployed at ICN’s Network Operating Centre in Abuja replacing inferior equipment bought from another vendor. The price which Nigeria’s interconnect carriers can charge for their services is fixed by the Nigerian Communications Commission. Therefore, the interconnect carriers compete on customer service and network reliability.
WTL previously installed equipment and helped ICN with the successful implementation of Nigeria’s Mobile Number Portability programme which ICN runs on behalf of the Nigerian Communications Commission.
Jude Chukwuma, CTO of ICN, said “We engaged with WTL since 2007 and are happy with their solution and service delivery. We are delighted with the prospect of expanding our business with WTL. Our business is dependent on providing a high quality network and WTL is able to deliver this. We wish we started this earlier. Not only that, its team are extremely generous with their knowledge, time and expertise, and were able to establish a reliable new node in our network for us within one week.”
Admiral A.A. Madueke, chairman of ICN, said “With WTL’s help, ICN is improving our nation’s telecoms infrastructure which is, of course, vital to our economic development. We will continue to work with high-quality vendors like WTL so we can continue to provide a fast and reliable service to our customers.”
Also, Leigh Smith, MD of WTL, said “Operators across the world are now looking to VoIP as a cost-effective way of increasing voice capacity and improving service reliability. We have carved a real niche for ourselves as an innovative company with award-winning VoIP switches.”
WTL is a key VoIP player in emerging markets. Its award-winning range of 2nd generation VoIP and hybrid VoIP/TDM switches have been specifically designed to replace the huge, expensive, maintenance-heavy switches that have traditionally been used to transfer VoIP traffic onto other networks.
WTL’s 2nd Generation VoIP switches provide operators with a cost-effective and evolutionary path to VoIP and have been deployed by multiple operators throughout Africa, Asia and the Middle East.
Benefits include increased capacity – WTL’s unique compression techniques reduces the amount of data used per call and enables a higher density of calls in the same bandwidth whilst maintaining high QoS.
Greater flexibility and reliability – WTL makes it easier for mobile operators to increase and reduce capacity as demand fluctuates, at the same time maintaining reliability under heavy traffic loads.
Interoperability – easy to integrate with existing infrastructure of operators and allows VoIP to be adopted gradually
Fully redundant – WTL has created a self-healing, clustered architecture that gives n+1 redundancy.
One of the advantages of this is that in the case of one server failing the extra traffic is distributed across the others.
Telecom
Airtel Introduces Full Shopping Experience Within My Airtel App

Airtel Nigeria has upgraded its My Airtel App with a fully integrated eShop feature, transforming the platform into a complete digital shopping destination. With this update, customers can now enjoy a full retail experience directly within the existing subscriber app—beyond simply buying airtime or data.
The eShop feature offers a wide selection of products ranging from Airtel-branded items such as Home Broadband (HBB) devices and everyday retail items such as electronics, home appliances, fashion, and beauty products.
Speaking on the new feature, Director of Marketing at Airtel Nigeria, Ismail Adeshina, emphasized the brand’s ongoing focus on innovation and customer-centricity.
“At Airtel, we understand that today’s customers value convenience above all else. This update is part of our broader mission to simplify digital experiences and make everyday transactions easier and faster. By integrating the eShop directly into the My Airtel App, we’re eliminating unnecessary steps and giving users the freedom to do more within a single platform,” he said.
The update enhances the app’s functionality by allowing customers to access the eShop directly from the home screen, eliminating the need for external redirection to web browsers or third-party platforms.
“We’re moving beyond basic connectivity towards building a digital ecosystem that supports the lifestyle needs of our customers. Whether it’s purchasing a device, recharging, or shopping for everyday items, we’re putting more power and choice in the hands of our users,” Adeshina added.
The My Airtel App continues to serve as a key platform for Airtel subscribers, offering self-service options, quick access to bundles, account management tools, and now, a more robust digital shopping channel.
Telecom
Nigerians May Pay More for Calls, Data as Senate Okays 5 Percent Excise Duty

Telecommunications subscribers in the country could soon be paying 5 percent more for data and voice services if President Bola Tinubu signs Nigeria Tax Bill 2024 into law.
Passed in the Senate on May 8, 2025, the bill reintroduces a controversial 5 percent excise tax on telecom services, a move telecom operators, subscribers and consumer rights groups have strongly opposed.
The bill revived the excise tax first introduced in the Finance Act of 2020 during the administration of former President Muhammadu Buhari.
President Bola Ahmed Tinubu had suspended the tax in July 2023, citing concerns that it could exacerbate inflation and hinder access to digital services, especially for low-income Nigerians.
The 2020 Finance Act had expanded the list of goods and services subject to excise duty, including telecom services.
However, the measure drew immediate and widespread criticism from telecom operators and consumer advocacy groups, who argued that the additional cost would burden citizens and increase the price of essential services in an already fragile economy.
Excise duty is a tax on certain goods produced or sold within a country and other activities as may be specified in the enabling law, including services.
As contained in the 2022 Finance Act, the tax is chargeable on all services regulated by the Nigerian Communications Commission (“NCC”) listed as postpaid and prepaid services at the rate of 5% for 2022, 2023 & 2024.
According to a report by PWC at the time, prior to the suspension of excise duty on certain goods in 2009, excise duty was applicable on recharge cards/vouchers.
The telecommunication companies are to pay the tax based on the excisable value of postpaid and prepaid services.
In July 2023, President Tinubu signed an Executive Order suspending the “5% Excise Tax on telecommunication services as well as the Excise Duties escalation on locally manufactured products.”
Telecom
Mastercard Report Reveals Top Travel Trends Shaping Africa in 2025

Mastercard Economics Institute (MEI) has released its annual Travel Trends 2025 report, revealing the latest consumer spending insights and motivation when it comes to travel.
Cross-border movement is often influenced by the most pressing economic factors of the moment, such as exchange rates and geopolitical tensions. However, these are not the only factors driving consumers’ travel spending decisions, including those in Africa. Personal and purpose-driven factors remain powerful even when economic uncertainty looms.
Building on the resilience of the global travel sector seen last year, the 2025 report highlights how destinations across the African continent are increasingly appealing to tourists and, creating additional opportunities for local markets to develop tourism.
“Africa is emerging as a global leader in purpose-driven travel, where nature, wellness, and culinary experiences are redefining the continent’s tourism landscape. These trends present a powerful opportunity to drive inclusive growth, support local economies, and position Africa as a key player in the future of global tourism,” said Mark Elliot, division president, Africa, Mastercard.
Whether drawn by Namibia’s wellness retreats, South Africa’s wilderness experiences or Morocco’s vibrant culinary scene, travelers are expanding their horizons beyond traditional hotspots.
“Tourism is playing an important role in Africa’s growth story. Travelers are increasingly drawn to the continent’s natural beauty, culinary diversity, and wellness experiences. While economic and geopolitical factors matter, the pursuit of meaningful, purpose-driven travel remains strong. The Mastercard Economics Institute’s report sheds light on how countries are tapping into this trend to attract visitors and boost local economies,” said Khatija Haque, chief economist EEMEA, Mastercard Economics Institute.
By exploring a full range of travel motivations, the report identifies the main themes shaping travel today:
Africa trends:
- Nature-fueled adventures: South Africa and Zambia dominate cross-border spending around national park areas. Spending around South Africa’s major national parks far outpaced that of other countries, with nearly a quarter of the cross-border spending occurring within these zones. Zambia is also highly ranked as an outdoor adventure destination.
- Culinary crossroads: Marrakech ranks highly on the foodie list with its median restaurant hosting tourists from many different countries, often to enjoy meals of tagine and b’stilla. Cape Town is also on the list, with its bobotie dish proving popular with visitors.
- Wellness in the wild: Africa is establishing itself as a global leader in wellness-centered travel as consumers prioritize rejuvenation and self-care. Namibia, South Africa and Botswana are among the top destinations for travelers seeking spa-style and nature-based retreats and immersive eco lodges. Kenya is also ranked among the top 20 destinations for wellness In the Mastercard Wellness Index 2025.
Other global trends:
- Spa, summit and savor: Personal passions and goals motivate travel choices. Adventure-seekers are heading to the Nordics, where Finland’s national parks account for 7.1% of cross-border spending in the country.
- Summer destination draws: The Asia-Pacific region commands the list of trending summer destinations. Flight booking data reveals the top global destinations gaining most momentum for June-September travel, relative to last year. Tokyo is the number one trending spot for summer 2025, followed by Osaka and then Paris.
- Fuelled by fans: Fans travel internationally to see their favorite teams and athletes play. Case in point? During Shohei Ohtani’s World Series debut, spending by Japanese visitors in Los Angeles surged by 91%, six times the broader cross-border boost.
- Money matters: Despite geopolitical tensions and fluctuating prices, the factors that motivate consumers to travel are often more complex than just economic. But currency depreciation can make certain destinations, like Japan, more attractive due to their better value for money.
- Wheeling and dealing closer to home: In general, business travelers favor longer trips within their own regions, driven by hybrid work models and geopolitical uncertainty. However, there are exceptions, with UK businesses spending a growing share of their travel budgets in Asia, Europe, the Middle East and Africa.
Mastercard is dedicated to helping the global tourism sector grow through market analysis and high-frequency, data-driven insights that enhance the travel experience. By empowering destinations and businesses to better understand evolving consumer trends, Mastercard is helping to shape a more connected and resilient future for travel across Africa.
You can view the full “Travel Trends 2025: Purpose-driven journeys” and other reports and insights from the Mastercard Economics Institute can be found here.
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