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Interesting Developments in the Courier Sector
Courier and postal services last year witnessed exponential growth in volume of services rendered to customers. There were also innovations in some areas which helped to notch up demand for services rendered by the sector. Information and Communication Technology still stands out as a great enabler that has helped to drive the new areas of opportunities being savored by the sector to deliver innovated, prompt and effective services to rising clientele of postal and courier services.
The fear was that the dawn of the information age would have a negative effect on the postal and courier sector as skeptics were of the view that the boom in ICT would lead to reduction in services rendered by the sector. But events were to prove skeptics wrong that instead of reducing the operations and opportunities available in the industry, ICT has actually enlarged the scope and areas of activities for the sector. As an evolving phenomenon, ICT will continue to create more opportunities and even change manual and old ways of doing business in the sector in 2009 and beyond.
The postal and courier sector in 2009 will most likely continue to witness an upswing in terms of volume of services it renders. With a fiscal policy that tends towards reduction in government expenditure during the year, there is likelihood that there will be heightened demand for the services of the sector. Oversea travel for government personnel has been slashed and such a development is likely to lead to increase in courier and postal service exchanges during the year.
The introduction of new actors in the Ministry of Information and Communications which saw Prof. Dora Akunyili replacing Mr. John Odey as minister, and Ibrahim Dasuki Nakande being succeeded by ……. as minister for state for Information and Communications , will actually change things either for better or for worse. But given the track record of Prof Dora Akunyili as former director general of National Agency For Food Drug Administration and Control (NAFDAC), Nigerians are not in doubt that Akunyili is capable of delivering as an individual. However people have continued to express their reservation that the Amazon is now being made to head a ministry where she lacks the expertise to operate and area different from her area of calling as a pharmacist where she has made her mark.
Other school of thought feels sad that Akunyili might rubbish whatever fame she had been able to garner for herself during her days as the director general of NAFDAC.
As Akunyili is settling down in the office, she needs to be reminded that there are issues which he predecessor could not finalize before the recent hand over / takeover which are vital to the development of the information ministry. One is the Postal Commission bill that is supposed to usher in an independent regulatory body for the postal and courier sector. The postal and courier sector has showed much hope of being a money spinner for government and private operators but proper regulation of the industry has being a major drawback.
Akunyili will do well to take a closer look on the process of constituting the Postal Commission and know why it has been delayed. Inputs into the draft Postal bill have been made by all stakeholders and same submitted to the Bureau of Public Enterprises (BPE) to vet and submit to the vice president who is the chairman of ….. She should find out the position with this document and possibly fast track it for approval by the presidency.
2009 will most probably usher in the much awaited Nigerian Postal Service commercialization. The postmaster general of the federation, Mori Baba has argued that commercialization of the federal government parastatal will make the organization to be less dependent on government revenues. The process has brought in re-engineering into Nipost with an eye to unlimited areas of making profit for the organization.
Banks in Nigeria are also indicating their interests to pick courier licenses. In fact Union Bank plc has already picked one and operates under the name Union Express, while others are still undergoing preliminary screening by the Courier Regulatory Department. The implication is that the stake will now be higher when more banks begin to indulge in the express and logistics business. With many funds at their disposal, they will try to control the business but the multinational courier companies will prove a hard nut to crack in the new development as they have also the finance and expertise to give the banks a fair competition.
In these developing scenarios, there is need to have a strong regulatory platform that will not be inclined to favoring any particular company. The worth of the market will be much higher than what it is at present and proper regulation of the industry will attract more foreign investors into the economy. Then the arrangement where the Courier Regulatory Department (CRD), the organ saddled with the regulation of the postal sector which is tied to the apron strings of Nipost , also a player in the industry will no longer be tenable .

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E-Financial
UBA Beefs Up Mobile App Security to Stop Fraudulent Debits, Withdrawals

United Bank for Africa (UBA) has said that it has strengthened the security of transactions on its mobile application to stop fraudulent debits, unauthorised transfers and withdrawals.

Oliver Alawuba, Group Managing Director and CEO of United Bank for Africa
UBA announced this in a memo forwarded to its customers via email recently.
“We are pleased to inform you that we have further strengthened the security of transactions on the Mobile App.
“Updated authentication options now apply based on the value of transfers,” the memo reads in part.
UBA said in the memo that it had introduced authentication options for transactions of varying amounts to detect and prevent fraud.
According to the bank, transactions of N200,000 or more will now require customers to provide their Personal Identification Number (PIN) and a token number.
For transactions above N200,000 and N250,000, customers will be required to provide their PIN and a One-Time Password (OTP).
They can make use of their PIN and Biometric or PIN and Token numbers to authenticate such transactions.
Customers will be required to provide a PIN and OTP, or a PIN and Token number, when carrying out transactions between N250,000 and N500,000
For transactions between N500,000 and N10 million, customers must enter their PIN and Token to authenticate the transaction.
For transactions above N10 million, customers must use their PIN, Token, and Biometric to complete the transaction.
“The app will guide you, no need to memorise these thresholds,” the bank assured customers in the memo.
Telecom
Bharti Airtel Crosses 650m Users

Sunil Mittal led Bharti Airtel has crossed the 650-million customer mark globally, fortifying its position as the world’s second-largest telecom operator by mobile subscriber base, as per a regulatory filing by the telecom operator.

“According to GSMA Intelligence, Bharti Airtel is ranked second globally by mobile customer base, with operations spread across India and Africa,” the filing said.
Commenting on this milestone, Gopal Vittal, executive vice chairman, Bharti Airtel, said: “Achieving the milestone of 650 million customers to be the second largest operator globally is a great responsibility for us to serve our customers better every day,”
He added that the telco strives to raise the bar on innovation, reliability, and experience so that every customer interaction is an opportunity to earn trust and deliver value connection.
Currently, Airtel India serves around 368 million mobile customers, meanwhile over 179 million users have been plugged into its subsidiary Airtel Africa spread across 14 countries.
Its mobile money platform, Airtel Money reached more than 52 million customers.
Additionally, the telco serves around 13 million homes with high-speed internet services and over 15 million through its Digital TV offering.
With operations spanning 15 countries and network coverage reaching over two billion people, analysts say that the latest milestone is a testimony to the natural curve of evolving from a telecom operator into a broader digital services provider.
General News
FG Orders Installation of 5000 CCTV Cameras for Surveillance in Plateau

President Bola Ahmed Tinubu has directed the immediate installation of 5,000 CCTV cameras across identified flashpoints in Plateau State as part of urgent measures to address the worsening security situation in the state.

The President gave the directive during an emergency visit to Plateau on Thursday, where he held a brief stakeholders’ meeting at the Yakubu Gowon Airport following the recent killings in Angwan Rukuba, Jos, where at least 28 persons were killed by unidentified gunmen.
Tinubu also approved the formation of a delegation of key stakeholders to engage in further deliberations on lasting solutions to the security challenges in the state.
He condoled with families of the victims and directed that support be provided to cushion their losses.
President Bola Tinubu while expressing deep sympathy to families of victims said the installation of surveillance cameras was part of a deliberate move towards addressing the kind of attacks that befell residence of the recent attack in the State.
In his remarks, Governor Caleb Mutfwang appreciated the President’s visit and show of concern, but expressed worry over the recent wave of attacks in the state, describing the situation as disturbing and requiring urgent attention.
The meeting had in attendance, former Governors, serving and former National and State Assembly members, traditional rulers, government appointees as well as relatives of those killed in the Angwan Rukuba attack.
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