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IT Teams in Nigeria Boosted Security Skills Amid Cyberattacks During COVID-19-  Sophos Survey Shows

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The result of recent survey by Sophos, a global leader in next-generation cybersecurity, tagged “The IT Security Team: 2021 and Beyond,” shows how increased security challenges during the pandemic offered IT teams a unique opportunity to build their cybersecurity expertise.

The vast majority of IT teams in Nigeria that faced a rise in cyberattacks (87%) and a heavier security workload (91%) over the course of 2020 strengthened their security skills and knowledge.

The report noted that despite the challenges created by the pandemic, 52% of the IT teams surveyed globally, said team morale increased during 2020.

The increase in cyberattacks during the pandemic impacted IT security skills across all industry sectors covered in the survey, including, at a global level, education (83%), retail (85%) and healthcare (80%).

The survey polled 5,400 IT decision makers in mid-sized organizations in 30 countries across Europe, the Americas, Asia-Pacific and Central Asia, the Middle East, and Africa.

Chester Wisniewski, principal research scientist, Sophos, said: “Around the world, 2020 was an unprecedented year for IT teams.

“IT professionals played a vital role in helping organizations to keep going despite the restrictions and limitations necessitated by COVID-19.

“Among other things, they enabled education institutions to move learning online, retailers to switch to online transactions, healthcare organizations to deliver digital services and care under incredibly tough circumstances, and ensured public entities could continue to provide essential services.

“Much of this will have been done at high speed, with limited equipment and resources available and while facing a rising tide of cyberattacks against the network, endpoints and employees. To say things were probably pretty stressful for most IT teams is an understatement.

“However, the survey shows that in many cases these challenges have created not just more highly skilled, but more motivated IT teams, ready to embrace an ambitious future. As a growing number of countries are able to start planning for life beyond pandemic restrictions, we have an excellent opportunity to implement new IT and security policies, adopt more secure modern tools to manage employees and operations beyond the IT perimeter, build expert teams that blend in-house and out-sourced talent, and introduce security platforms that combine intelligent automation with human threat hunting expertise. There is no going back. The future may be just as unprecedented as the past.”

The main findings of “The IT Security Team: 2021 and Beyond” global survey for Nigeria include:

· Demands on IT teams increased as technology became the key enabler for dispersed and digital organizations. Overall IT workload (excluding security) increased for 66% of IT teams, while 69% experienced an increase in cybersecurity workload

· Adversaries were quick to take advantage of the opportunities presented by the pandemic: 60% of IT teams overall reported an increase in the number of cyberattacks targeting their organization over the course of 2020

· The overall experience of 2020 enabled 82% of IT teams to build their cybersecurity skills and knowledge. It is likely that much of this professional development will have been informal on-the-job learning, acquired as teams tackled new technology and security demands, often under intense pressure and remote from their normal place of work

· Facing challenges together boosted team morale. IT team morale also improved for many teams. More than half (59%) of the IT teams surveyed said team morale increased over the course of 2020. Morale is also likely influenced by external and personal circumstances during the pandemic, such as local lockdowns, the inability to see family and other factors. Regardless, the findings suggest that a shared purpose, a sense of value and facing adversity together helped to bond and lift the spirits of IT teams

· The experiences of 2020 have fuelled ambitions for bigger IT teams and using advanced tools such as artificial intelligence (AI) in future technology strategies. Many organizations appear to have entered 2021 with plans to increase the size of both in-house and outsourced IT teams, and to embrace the potential of advanced tools and technologies. The survey found that 72% of IT teams anticipate an increase in in-house IT security staff by 2023, and 51% expect the number of outsourced IT security staff to grow over the same time frame. An overwhelming majority (94%) expect AI to help deal with the growing number of attacks and 93% with the complexity of attacks. This could be due in part to the fact that 47% of IT teams believe that cyberattacks are now too advanced for the in-house team to tackle on their own

The “IT Security Team: 2021 and Beyond” survey report is available in full on Sophos.com.

The IT Security Team: 2021 and Beyond survey was conducted by Vanson Bourne, an independent specialist in market research, in January and February 2021. The survey interviewed 5,400 IT decision makers in 30 countries, in the US, Canada, Brazil, Chile, Colombia, Mexico, Austria, France, Germany, the UK, Italy, the Netherlands, Belgium, Spain, Sweden, Switzerland, Poland, the Czech Republic, Turkey, Israel, UAE, Saudi Arabia, India, Nigeria, South Africa, Australia, Japan, Singapore, Malaysia, and the Philippines. All respondents were from organizations with between 100 and 5,000 employees.

 

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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ALTON Urges Urgent Resolution of Regulatory Dispute over Airtime Loans

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Association of Licensed Telecoms Operators of Nigeria (ALTON), has called for urgent resolution of the regulatory dispute affecting the airtime credit market, warning that continued disruption could harm millions of Nigerians and undermine investor confidence.

ALTON Urges Urgent Resolution of Regulatory Dispute over Airtime Loans

Gbenga Adebayo, chairman, ALTON, in a statement on Tuesday, said the situation goes beyond a disagreement between regulators, describing it as a critical test of the country’s regulatory credibility.

“What is happening in the airtime credit market is not simply a dispute between regulators. It is a test of whether the structures that underpin business confidence in this country are functioning as they should.

“Court orders have been issued, businesses hold valid licences, and consumers are still being affected. We believe all parties have a responsibility to bring this to an orderly resolution,” he said.

The dispute stems from overlapping regulatory claims between the Federal Competition and Consumer Protection Commission (FCCPC) and the Nigerian Communications Commission (NCC) over the control of airtime credit and Value Added Services.

According to Adebayo, interims injunctions by Federal High Courts in Lagos and Abuja had restrained interference in the operations of licensed providers, including Nairtime Nigeria Limited and members of the Wireless Application Service Providers Association of Nigeria.

However, the continued disruption of services despite subsisting court orders has raised concerns across the telecom industry.

ALTON maintained that the regulatory framework for licensed Value Added Service providers falls under the NCC, warning that unresolved jurisdictional overlap is driving uncertainty in the market.

Adebayo said the association had earlier flagged the issue to the NCC, noting that conflicting regulations risk undermining both legal clarity and commercial stability.

He stressed that the impact of the disruption is being felt most by ordinary Nigerians who rely on airtime credit as a financial lifeline.

“These are not abstract figures. Behind every naira in that market is a Nigerian who cannot go to a bank and get a loan. Airtime credit is how they bridge the gap.“When the service goes dark, they feel it immediately,” Adebayo said.

He added that the market, estimated to be worth between ₦300 billion and ₦400 billion annually, plays a critical role for traders, artisans and small-scale entrepreneurs who depend on short-term credit for daily transactions.

On investor sentiment, Adebayo warned that uncertainty in regulatory coordination could discourage long-term investment in Nigeria’s digital economy.

“Investors take their cues from how disputes are managed, not just how they begin. A market where regulatory jurisdiction is unclear and where resolving that uncertainty causes disruption will struggle to attract the kind of long-term investment Nigeria needs,” he said.

ALTON called on both the FCCPC and NCC to urgently coordinate and clarify their roles, urging that any resolution must align with existing court orders.

The association also expressed readiness to engage with regulators and the Federal Government to restore stability in the market.

The development comes amid confusion over the status of airtime and data credit services after the FCCPC dismissed claims that it had banned the services, describing such reports as false and misleading.

Despite the clarification, major telecom operators, including MTN Nigeria and Airtel Nigeria, temporarily suspended airtime and data borrowing services.

The disruption has affected millions of subscribers who rely on the services for emergency communication, particularly through the widely used *303# short code.

The FCCPC had reportedly directed operators to comply with its Digital, Electronic, Online, or Non-Traditional Consumer Lending Regulations 2025, requiring engagement only with approved service providers.

Subscribers have since expressed frustration, describing the suspension as disruptive to daily communication needs and economic activities.


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Court Strikes Out Suit against NCC over 50 Percent  Tariff Hike

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Federal High Court sitting in Abuja has struck out a high-profile lawsuit that sought to nullify the 50 percent telecommunications tariff hike approved  by the Nigerian Communications Commission (NCC) on January 1, 2025 .

Court Strikes Out Suit against NCC over 50 Percent  Tariff Hike

The ruling, delivered by Justice M.G. Umar, effectively shuts down a case that had threatened to force telecom operators including MTN Nigeria to reimburse subscribers with interest and pay N100 million in general damages.

The Court held that it lacked jurisdiction to entertain the suit due to a fundamental flaw on the part of the applicant.

The suit marked FHC/ABJ/CS/643/2025 – Barr. Obioma Ezenwobodo v. Nigerian Communications Commission & MTN Nigeria Communications Plc was originally filed on October 21, 2025, by the applicant.

In his Application for Judicial Review, Ezenwobodo, through Joseph Onu Silas, his counsel, sought three major reliefs against both the NCC (the industry regulator) and MTN Nigeria (the 2nd Respondent) – an order prohibiting and setting aside the NCC’s rule and regulation approving the 50 percent telecommunication tariff adjustment (popularly referred to as the tariff hike) issued on Monday, January 20, 2025; an order mandating the NCC and MTN Nigeria, their servants, agents, licensees, and staff to reimburse, return, and pay back with interest all deductions, tariffs, and charges made as a result of the said 50 percent tariff hike.

He also sought an order of N100 million as general damages against the respondents, citing untold hardship, economic deprivation, psychological distress, and pain suffered by the applicant due to the alleged illegal and arbitrary charges.

Counsel to MTN Nigeria Communications Plc, Ituah Imhanze and Divine Oguru of Kenna LP on November 24, 2025, opposed the applicant’s originating motion, and challenged the jurisdiction of the Federal High Court to hear the suit. In that motion, MTN urged the Court to dismiss or strike out the suit entirely in limine (at the outset).

The jurisdictional challenge was argued on January 26, 2026, with Divine Oguru Esq., Senior Counsel from Kenna LP, appearing for MTN Nigeria.

The applicant and the NCC were also represented by their respective counsel.

Delivering a well considered judgment, Justice M.G. Umar upheld the core arguments advanced by MTN Nigeria’s legal team.

The Court ruled decisively on the issue of locus standi – the legal right of the applicant to bring the case before the Court. Justice Umar found that Barrister Obioma Ezenwobodo had failed to demonstrate any special interest in the subject matter of the suit beyond that of the general public.

The Court noted that the 50 percent tariff hike applied to all telecom consumers, not uniquely or disproportionately to the applicant.

As such, the applicant’s grievance was a general grievance, not one showing a specific, personal, or greater injury than that suffered by any other Nigerian telecom subscriber.

Because the applicant lacked the requisite locus standi, the Court held that it had no jurisdiction to entertain the suit. Consequently, the matter was struck out.

On the issue of legal costs, the Court directed that parties bear their respective costs, meaning no award of damages or reimbursement was granted against MTN Nigeria or the NCC.

The ruling is a significant legal endorsement of NCC’s regulatory authority to approve tariff adjustments and confirms that MTN Nigeria and other operators in the telecommunications sector may continue to implement the 50 percent tariff hike without legal hindrance from challengers lacking direct personal standing.

Industry observers note that the judgment sets an important precedent: future challenges to industry-wide pricing policies must be brought by parties who can show a concrete, particularised injury distinct from that of the general consuming public.

 


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Despite Security Concerns, Reps Push for 18-Month Delay before Inactive Phone Numbers are Reassigned

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House of Representatives has asked the Nigerian Communications Commission (NCC) to extend the validity period for inactive phone numbers before they are reassigned to new users to 18 months.

Despite Security Concerns, Reps Push for 18-Month Delay before Inactive Phone Numbers are Reassigned

Recall that SIM card security concerns, prompted the NCC  launched the Telecoms Identity Risk Management System (TIRMS)  late March 2026 to curb fraud linked to SIM recycling.

This portal will allow regulators and banks to track reassigned numbers.

NCC regulations require 360 days of inactivity before a SIM can be recycled.

But the House of Representatives, said the proposed extension from the current timeline would enhance compliance with the Nigeria Data Protection Act, 2023.

The House resolution followed the adoption of a motion sponsored by the member representing Orhionmwon/Uhunmwode Federal Constituency of Edo State, Billy Osawaru.

Leading the debate on the motion, Mr Osawaru warned that the current practice of recycling dormant SIM cards without sufficient public notification exposes unsuspecting Nigerians to embarrassment, extortion and even wrongful criminal suspicion.

He said some reassigned numbers often remain tied to sensitive personal records, including bank verification numbers and national identity data, creating opportunities for misuse by new subscribers or criminal actors.

Adopting the motion, the House called on the NCC to ensure inactive SIM cards earmarked for reallocation are published in national newspapers during a six-month notice period and that details of such numbers be shared with security agencies to improve transparency and aid crime prevention.

The house noted that the move would help reduce risks associated with recycled phone numbers while improving accountability in the telecommunications sector.

Following adoption of the motion, the House mandated its Committees on Communications and Commerce to engage the NCC, the Nigeria Data Protection Commission (NDPC) and other stakeholders and report back within four weeks for further legislative action.

 

 

 


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