Telecom
Kelvin Strengthens Executive Leadership Team to Serve Its Customers Better
Kelvin, the leading collaborative control software company delivering industrial intelligence, has bolstered its executive leadership team with strategic hires and internal promotion.
L-R: Suhail Jiwani, Chief Technology Officer, Sheena Chandra, Chief Strategy and Business Development Officer, and Citalouise Geiggar, Vice President of Marketing from Kelvin
The company is delighted to announce that Suhail Jiwani has been promoted to Chief Technology Officer; Sheena Chandra has been appointed Chief Strategy and Business Development Officer; and Citalouise Geiggar has been appointed Vice President of Marketing.
The strategic appointments represent a key element of Kevin’s strategy to capitalize on the momentum to serve and broaden its customer base.
The senior appointments aim to advance Kelvin’s position in the market and enable it to continue partnering with global enterprises to solve unique industrial customer challenges by allowing companies to connect, create, and scale control applications across their operations, with market-leading solutions including Kelvin Carbon Maps and Kelvin Copilots.
“The right talent is vital to Kelvin’s success, so it gives me great pleasure to welcome Suhail, Sheena, and Citalouise to Kelvin’s executive leadership team. With their years of extensive experience and vast achievements in prior roles, they are well-proven appointments that give us the ability to build further on the impressive momentum we’ve built with Kelvin over the last few years.
Together, the expansion of our team boasts diverse and strong expertise that will thrust Kelvin into the next phase of its global growth,” said Peter Harding, Founder & CEO of Kelvin.
“We look forward to working with global enterprises and delivering industrial intelligence via our market-leading collaborative control solutions. Our solutions have proven themselves across energy and manufacturing sectors, empowering businesses to achieve their net-zero goals, find and fix issues across their entire production process, with automation and closed-loop control.”
In his new role, Suhail serves as the executive technology leader for Kelvin’s engineering and product division. With deep industry and technology expertise, and over 16 years of experience, Suhail is driving the acceleration of technological innovation in Kelvin’s next growth stage to best serve our customers needs.
He oversees all product and solutions development requirements phases, including system design, implementation, and continuing engineering. Suhail’s vision is to deliver innovative, first-class technology that helps industrial organizations reach their net zero goals.
Before joining Kelvin, he was Chief Product Officer at Honeywell, managing their software portfolio for Connected Industrials. With a BTech in Electronics Engineering and specialization in Machine Learning from Stanford University, Suhail is a subject matter expert and a leader in their digital transformation journey.
Sheena joins Kelvin from AWS to take the executive role of Chief Strategy & Business Development Officer. She has over 20 years of experience developing strategic partnerships, business development, and go-to-market motion from her background with Microsoft, AWS, and Databricks. Sheena will be responsible for driving the company’s growth globally including leading strategic planning and initiatives, expanding Kelvin’s footprint in the market, and building key partnerships. She holds a BS in Microbiology and Chemistry and an MBA.
With over 18 years of experience, Citalouise is the executive marketing leader responsible for overseeing Kelvin’s global marketing strategy, which includes strengthening the company’s market position, and leading the company’s brand and integrated communication functions including internal and external communications. Prior to her role at Kelvin, she was Head of Global Alliances Marketing at AVEVA, leading strategic partners and exponential growth. Citalouise holds an MBA and a B.A. in Business Communications.
“Across all industries, organizations are accelerating their progress on their pathways to achieving sustainability goals. Leaders in the Energy, Manufacturing, and Oil & Gas industries seeking to hit net zero will benefit from solution providers that take the initiative to ensure they meet growing needs to serve new and existing clients effectively while also addressing new challenges. Kelvin is signaling industry growth by expanding its leadership team to enable its organization to optimally serve customers during this period of rapid growth,” said Peter Manos, ARC Analyst.
“At Kelvin, we take great pride in our selection process to ensure there’s a perfect fit. Our recruitment process is intensive, but we’re confident in our choices and look forward to seeing them thrive in their respective roles. I personally look forward to working with each of them as we embark on Kelvin’s next phase of global growth,” said Miguel Madeira, Global Head of People Operations.
Lebara Nigeria has become a member of the Global System for Mobile Communications Association (GSMA) as it expands operations in the West African country.
The membership places Lebara Nigeria within a global network of more than 1,000 mobile operators, device manufacturers, technology companies and digital service providers.
Through the GSMA, the company will have access to industry research, technical standards, policy engagement and industry initiatives.
Lebara Nigeria said the move reflects its participation in the wider telecommunications ecosystem as it develops its operations in Nigeria’s mobile market.
Nigeria’s telecommunications sector plays a central role in the country’s digital economy, with more than 170 million active mobile subscriptions supporting services such as digital payments, e-commerce, education and healthcare.
Industry analysts say participation in international bodies such as the GSMA supports knowledge sharing and the adoption of industry standards.
Lebara Nigeria said GSMA membership will support its engagement with industry developments and policy discussions in the telecommunications sector.
The company said it remains focused on operating in Nigeria’s mobile telecommunications market as demand for connectivity continues to grow.
GSM Association is the advocacy and lobbying organization for the mobile communications industry, representing more than 1,000 mobile operators as full members and a further 400 companies in the broader mobile ecosystem as associate members.
Management of Vitel Wireless, mobile virtual network operator (MVNO), has distanced the company from a fraudulent scheme operating under the name: “Vitel Shares Services.”
In an official statement, the management clarified that Vitel Wireless is not selling shares or running any investment schemes.
They warned that the operators of “Vitel Shares Services” are using unauthorised websites, mobile applications, social media promotions, and bank accounts falsely linked to Vitel Wireless to mislead the public.
The statement reads: “The attention of Vitel Wireless has been drawn to a fraudulent scheme operating under the name ‘Vitel Shares Services.’
“We wish to state clearly that Vitel Wireless has no affiliation with Vitel Shares Services, or any platform claiming to offer Vitel shares, investments, or financial products through unofficial channels.
“We do not solicit investments through agents, social media, websites, apps, or third parties. Any platform claiming to offer Vitel Wireless shares or investments outside our official channels is fraudulent and should be treated as such.
“We urge the general public to remain vigilant and verify all information through official Vitel Wireless communication channels before making any payments or sharing personal data.”
Airtel Nigeria has concluded its second Customer Forum in Abuja, bringing together a large section of customers including high-volume data subscribers, 5G customers, and key stakeholders in another landmark engagement aimed at addressing concerns around data usage, transparency, and customer experience.
The forum themed “Understanding Your Data and Taking Control 2.0.” aimed to strengthen trust in Nigeria’s rapidly evolving telecommunications landscape. The session also featured inputs from representatives of the Nigerian Communications Commission (NCC).
Delivering the Keynote remarks, Dinesh Balsingh, CEO of Airtel Nigeria, who was represented by Femi Adeniran, Director, Corporate Communications and CSR, emphasised that trust remains the most valuable currency in telecommunications, and Airtel remains committed to strengthening customer confidence through transparency and continuous engagement.
He explained that discussions around data consumption have become increasingly important as digital lifestyles evolve, with smartphones, cloud services, video streaming and emerging artificial intelligence applications significantly influencing data usage patterns.
According to him, Airtel recently introduced the Airtel Data Calculator, an innovative tool designed to help customers estimate their data needs based on online activities such as multimedia streaming, video calls, social media usage, and gaming.
“The purpose of the Airtel Data Calculator is to provide greater visibility, support informed decision-making and place more information directly in the hands of customers. Because transparency should never be viewed as a compliance exercise. Transparency is good business,” he stated.
He further reassured customers that Airtel has no incentive to shortchange subscribers through inaccurate billing, forced spending or unnecessary data depletion, stressing that the company’s growth depends on customer satisfaction, loyalty and trust.
Adeniran also highlighted Airtel’s continued investments in network infrastructure, fibre capacity, digital platforms, artificial intelligence capabilities, customer service systems and workforce development, noting that these investments are aimed at improving service quality and enhancing customer experiences.
Oladokun Oye, Director, Customer Experience, Airtel Nigeria, while welcoming participants to the event, said the forum was created to provide customers with an open platform for education, engagement and problem-solving, noting that the customer remains at the centre of Airtel’s business.
“Data has become central to everyday life, powering work, education, commerce, entertainment, healthcare and countless opportunities. As data usage grows, so too does the desire for greater visibility and understanding.
Today’s conversation is part of an ongoing journey. A journey toward greater transparency. A journey toward deeper understanding. And a journey toward a better customer experience for every Airtel subscriber,” he said.
The forum also featured practical demonstrations on data consumption management, device settings, and usage habits that impact data usage. It also included an interactive session by which Airtel teams provided clarifications and offered feedback to customers.
The Abuja event follows the successful maiden edition held earlier this year in Lagos and aligns with broader industry efforts led by the Nigerian Communications Commission (NCC) to improve consumer awareness, transparency, and confidence within the telecommunications sector.
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