Telecom
Microsoft Opens World-class Offices for its Africa Development Center in Lagos

After three years of successful operation and hosting at Microsoft’s Lagos hub, Microsoft has announced that its African Development Center (ADC) has opened its own offices.

L-R: Managing Director, Microsoft ADC West Africa, Gafar Lawal, Managing Director, Microsoft Nigeria & Ghana, Ola Williams, Minister of Communications and Digital Economy, Prof. Isa Ali Pantami, Corporate Vice- President, Identity, Microsoft, Joy Chik, Director General, NITDA, Kashifu Inuwa Abdullahi at the Microsoft Africa Development Center (ADC) West Africa new facility launch in Lagos on March 21 2022
The ADC will now be based in its new ultra-modern state-of-the-art facility at the Kings Towers on Glover Road, Ikoyi – housing the product engineering, ecosystem development and innovation teams.
The new ADC facility will also house the Microsoft Garage, a new entity launched as part of ongoing efforts to scale innovation in the tech ecosystem.
The facility was officially launched by Prof. Isa Ali Pantami, Minister of Communications and Digital Economy, accompanied by the Director General of the National Information Technology Development Agency (NITDA), Inuwa Kashifu Abdullahi and H.E the Governor of Lagos State, Babajide Sanwo-Olu, represented by the Commissioner of Science and Technology, Hakeem Fahm, among other key guests.
Speaking at the facility opening, the Minister of Communications and Digital Economy, lauded the development, noting that it strengthens the country’s position as a leading regional digital innovation hub, putting Nigeria on the path to having the biggest digital economy in Africa.
On the other hand, His Excellency, Governor of Lagos State, said: “I join several Nigerians and Lagosians today in applauding Microsoft’s commitment to developing the tech in our state and country through this state-of-the-art 7-floor facility, which will improve employment and also contribute significantly to the training and rise of many tech giants in Nigeria.”
On his part, the ADC West Africa Managing Director, Gafar Lawal said: “The facility will continue our efforts towards training, equipping and hiring engineering talent in Nigeria and West Africa as whole to contribute to the development of Microsoft products that are in use by over 1 billion devices and empowering millions of users and organizations across the world to do more,”
Speaking about ADC’s focus for the future, Corporate Vice President of the Identity and Network Access engineering team at Microsoft, and executive sponsor of the Africa Development Center, Joy Chik, said: “Based on the great feedback we have received from engineering leads working with teams in Nigeria, we are definitely going to hire more engineering talent. We will continue to focus on student and community engagements, as well as investments in Microsoft programs, that will help us build a diverse team of talented men and women.”
In May 2019, Microsoft announced the establishment of the Africa Development Center (ADC) in Nigeria and Kenya, with the mission of creating innovative technology not just for Africa, but for the entire world.
Afterwards, there was a call for talented engineers to work on Artificial Intelligence, Machine Learning, and Mixed Reality, with the company committing to investing 100 million US dollars in the first five years of operation.
The new facility also houses the Microsoft Garage. The Garage is structured as a free form workspace where Microsoft employees, interns, schools, and community groups can find the tools and training they need to launch products and learn skills.
The Garage is meant to spread the values of openness and collaboration throughout the Microsoft ADC, where people come to The Garage to work with interdisciplinary teams on passion projects that sometimes make their way into Microsoft products – this should ultimately allow Microsoft ADC to become a more prominent shaper of Africa’s tech culture.
Telecom
GSMA Urges Import Duties Exemption for Smartphones

Global System for Mobile Communications Association (GSMA) has urged African governments to recognise telecommunications as a core economic pillar and implement specific tax reforms that could dramatically accelerate digital inclusion across the continent.

Mr. Daddy Mukadi, chair of GSMA Africa’s Policy Group, proposed a two-to-three-year exemption on import duties and taxes for entry-level smartphones priced between $40 and $150 to help bridge the usage gap.
He also called for the removal of entry duties on telecommunications equipment for at least three years to support the expansion of network coverage.
“These measures would help deliver inclusive and sustainable digital technology for economic and social progress. They would also support faster connectivity, improved access and the ability to connect more people, businesses and communities to the digital economy,” he said.
Mukadi who is also the chief regulatory officer of Airtel Africa, spoke at the first edition of the États Généraux du Secteur des Postes et Télécommunications in Kinshasa, DRC, an event convened to support the development of a strategic roadmap for the country’s digital and telecommunications sector and attended President Félix Tshisekedi.
He urged government and industry stakeholders to rethink the role of telecommunications in national development, arguing that it should be framed not as a sector specific concern, but as a continent-wide imperative.
“The telecoms sector can no longer be considered merely as a support sector. It is now a core sector. Both are vital, and every other sector, from security and finance to transport and health, depends on digital technology for growth,” Mukadi said.
His remarks come at a critical moment for Africa’s digital economy. According to the GSMA’s Mobile Economy Africa 2025 report, the mobile sector contributed $220 billion to the continent’s economy in 2024.
This is equivalent to 7.7per cent of GDP and is projected to reach $270 billion by 2030. Yet despite mobile networks now covering 95per cent of Africa’s population, nearly 75per cent of people across the continent remain offline.
The GSMA identifies this gap as Africa’s greatest connectivity challenge, driven above all by the unaffordability of devices.
Mukadi therefore called for strategic adjustments to public policy, as well as legal and regulatory frameworks, to support wider access to digital services. He said the telecommunications sector should be treated as a foundational pillar of economic development, with stakeholders working together to accelerate investment, expand coverage and close the usage gap across the continent.
The Chief Regulatory Officer of Airtel Africa also highlighted key barriers to digital inclusion, including the affordability of smartphones and the impact of import duties on telecommunications infrastructure.
He added that government and the private sector must work closely to create a regulatory environment that encourages innovation, protects consumer interests and supports long-term investment.
Telecom
Court Blocks Telcos from Cutting Nairtime’s Credit Services

Federal High Court in Abuja has issued an interim injunction restraining MTN Nigeria and Airtel Networks from suspending or interfering with Nairtime Nigeria’s access to critical telecommunications platforms including short codes, SMS, USSD, and billing services, following a directive by the Federal Competition and Consumer Protection Commission (FCCPC) that left Nigerians without a safety net.

The order, granted on April 24, 2026 in Suit No: FHC/ABJ/CS/779/2026, ensures that millions of consumers, particularly those without access to traditional banking, can continue to access airtime and data on credit, services increasingly vital for daily communication, work, education, and digital participation.
Nairtime, part of the Optasia Group, is a leading provider of airtime and data credit services in Africa and the Middle East, facilitating micro-lending for mobile users.
According to Nairtime, the court’s intervention provides policy certainty and reinforces the legitimacy of its operations, which are conducted under a valid Value-Added Service licence issued by the Nigerian Communications Commission (NCC).
The company noted that the suspension linked to the Digital, Electronic, Online or Non-Traditional Consumer Lending Regulations 2025 risked disrupting services relied upon daily by ordinary Nigerians.
Ms Uchenna Agbo, chief commercial officer of Optasia and chief executive officer of Nairtime Nigeria Limited, said: “This decision is ultimately about protecting underserved Nigerian consumers.
It ensures that millions of people, many of whom are underserved by traditional financial systems, retain uninterrupted access to essential digital services. Over time, using these services responsibly can help them prove reliability and improve their chances of accessing bigger financial opportunities in the future.
“Our platform enables responsible, data-driven lending that keeps people connected when they need it most and we look forward to working with our partners to restore services in a manner that resumes full service value to the Nigerian consumers without further delay.”
Nairtime reaffirmed its commitment to consumer and data protection through stringent governance frameworks and ethical use of artificial intelligence, and emphasised that it shares the broader consumer protection objectives of the Federal Government while remaining open to constructive engagement with regulators and industry partners.
Agbo added: “We have built a system that supports inclusion at scale, while maintaining strong risk controls for industry stability and economic impact. This ruling allows us to continue delivering safe, reliable services that Nigerians depend on every day.
“We remain focused on ensuring that the Nigerian consumer stays at the centre of innovation and will continue working with regulators and our partners, including MTN and Airtel, to promote a fair, transparent, and inclusive digital ecosystem that benefits Nigeria and all Nigerians.”
Optasia, which listed on the Johannesburg Stock Exchange in late 2025 and was founded in Nigeria 14 years ago, provides the infrastructure layer connecting mobile network operators and banks to millions of underserved customers.
Through global partnerships with 50 distribution partners and 17 financial institutions, including some of Africa’s largest MNOs and tier-one banks, the platform uses proprietary AI that processes credit decisions in under one second, using alternative data to assess risk for customers who have never held a formal credit product.
Beyond telcos, the company is also developing new propositions including SME and merchant finance, longer-term and higher-value credit, telco BNPL and revolving credit lines, and embedding its platform across adjacent ecosystems and verticals.
Telecom
Truecaller Tags Nigeria as Africa’s Spam Call Capital

Nigeria has been ranked the most spammed country in Africa, according to a new report by Truecaller has shown. The report showed that more than half of all unknown calls received by Nigerians in 2025 were identified as spam or fraudulent.

About 51 per cent of unknown calls were flagged as spam, placing Nigeria eighth in the world and ahead of African countries like South Africa, Kenya, Ghana and Ethiopia.
According to the report, most spam calls in Nigeria are linked to telecom companies and network-related promotions. Telecom-related calls made up 35 per cent of spam calls, while sales and telemarketing accounted for 10 per cent. Scam calls represented six per cent.
Truecaller said many Nigerians now struggle to know whether an unknown caller is a real network provider, a marketer, or a fraudster pretending to be from a trusted company.
The report also noted that Brazil faces a similar problem, with telecom-related calls dominating spam activities.
Globally, Indonesia ranked as the most spammed country in the world, with 79 per cent of unknown calls marked as spam. Chile came second with 70 per cent, while Vietnam, Brazil and India completed the top five.
The company added that the Middle East and Africa region passed 100 million monthly active users in late 2025, making Africa one of its fastest-growing markets.
Chief Executive Officer of Truecaller, Rishit Jhunjhunwala, said fraud and impersonation calls have become a serious global concern.
He said the company plans to focus more on stopping fraudulent calls before they reach users in 2026.
Truecaller also announced that it surpassed 500 million monthly active users worldwide as of March 31, 2026, with more than 150 million users outside India.
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