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Mobile Money is Not Game for Banks – Asolo

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Peter Asolo is chief executive officer, PetVini Global Concept Limited
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Peter Asolo is chief executive officer, PetVini Global Concept Limited, a mobile payment solution provider – cross-border remittances and m-commerce.

Asolo was an assistant general manager, GistMe Communications limited, a sister company of Sage Metrix Company of USA where he was in charge of the Mobile Payment and e-Solution deployments to banks.

He later moved to FinBank as the product manager, FlashmeCash, the pioneer mobile banking/payment product in Nigeria.

Asolo spoke to peter ugwu highlighting the ingenuities lacking at the present mobile money scheme in Nigeria and the way forward.  
 
Challenges Surrounding Mobile Money
Having done some innovative projects in regards to mobile money, which include the first mobile wallet in Africa, which allows you to transfer money and the receiver can withdraw the money using ATM card; I can tell you vividly that mobile money is visible.

But we have a lot of challenges and as we must look for solutions to them there are underlying factors we must put into consideration.

 This is Nigeria. If I am talking to a Briton in England, I will tell them different strategies than I will tell a Nigerian.

Because I have been to the 36 states of this country and went to the rural areas. And I have hands-on experience, working collaboratively with the Microfinance banks and have seen several corporative societies liaising with them.

So, I know what it means when you say that you are targeting the rural population. You are talking of people that are able to save as much as N100 or N50 per day.

 However, if anybody walks into the banking hall today and fills a deposit slip for N50, I am sure the cashier will laugh at him, and this is what we want to achieve. So, it is not a game for the banks, rather it solely concerns the mobile operators. But the mobile operators cannot do it all alone.

They need experienced hands, specialties, who knew the terrains. Experts who can tell you about strategy that can work, probably in Kogi State.

For instance, if you want to do mobile payment in Anyingba, Kogi State, you need to know the core product(s) in the area. There are three core products there; I am not from Kogi State, but in the course of my moving around to know those areas I discovered that such products, namely, cashew nuts, palm kernel and soya beans are selling there, which is different from what is obtainable in Akwa Ibom State.

When you get to Akwa Ibom, you start looking at what to use as incentives, which is quite different from the other parts of the country.

It is very important we understand this. So, in reality we have to use home-groomed technologies, ideologies and strategies to win our home-groomed challenges, but that is not the case in the country today.

The mobile operators we are seeing presently, most of them bought their applications from abroad running into millions of dollars and you want to use it to carry out business with people who may not pay more than N5 per transaction. There are issues already.

However, these issues can be resolved by engaging the third party organisations, who are experts in mobile money management system.
 
Are They Agents?
They are not really agents. For every successful project, there is what we call catalyst. These people are catalysts that will make the success of the project become faster, because they have the experiences.

They have been to the bushes; so they know, if I go to Bayelsa to sell mobile money, as an instant, I have to cue-in into the system there.

One thing is clear, CBN talks about financial inclusion, if they take it serious they will not only generate employment, but reduce poverty among Nigerians by enabling micro-savings.

Through that process, you start talking about micro-credit. From micro-credits we start talking of micro-products. And when products are being carried out in the rural area you will find out that the entire production in Nigeria, in terms of Gross Domestic Product (GDP), will increase.

Ostensibly, as the GDP increases, the living standard of Nigerians will increase.

It is a very simple arithmetic in increasing the living standard, increasing GDP equals to people plus opportunity saved which is equally to production equals to investment and once investment is there forget it, life will improve and there will be incentives for savings. And gradually you are moving away from solely dependence on crude oil.
 
Microfinance Banks, Capitalization and Mobile Money
On the aphorism that microfinance banks’ capitals determine the kind of business they will do, as an economist, financial expert and as a consultant I defer.

I kept telling people that you do not use textbook knowledge to drive business. Nigerians believe so much in textbook theories and that is why we keep having a lot of failures in our economic projects.

 From personal experience, there was a time I was prospecting for the entire microfinance banks in Anambra State for one of our projects. I found out that the microfinance bank that has the smallest office has the highest number of depositors.

That is the microfinance bank that does not have air conditioner in their offices. They have the highest number of depositors, because that bank was able to understand its market.

Microfinance bank market is not for a man that earns N10 million per annum; it is for the micro-savers, the isusu people, how do you integrate them into financial inclusion. How do you bring them into insurance? Save N100 per day?

And in that process, how do you enable them to carry out the commercialised agriculture with their savings. And to enable you recoup your money at the end of the day is that he sells off the agricultural products.

How do you plan for all these? That is what we should be talking about now as the ideal thing.

The micro-savers constitute over 60% of Nigeria’s population. So if you say you want to improve on the GDP, production coming from these people to go up to 50 %, indirectly you are shooting up the GDP of the Federal Government of Nigeria to over 50% increase.

With that you will able to have funds for other projects and investment opportunities created while people live better lives. Through that, you reduce crime and problems in the society.
 
Local Technologies in Mobile Money Implementation
Nigerians are thinking and are bringing out a lot of technologies that will solve the issues in mobile payment.

Mobile payment operators are not buying into these technologies rather they prefer to go abroad and purchase foreign technologies. Now, if you buy from abroad, the technologies sell as high as $1million, which is not less than N150 million.

The same technology you are buying for N150 million that you cannot customise and adapt successfully in our local market situation.

When I say market, I mean the ‘Nkwo’, ‘orie’, ‘Eke’ markets in the East,  the Oba’s markets in the Western part of Nigeria, and other local markets in the North, they cannot work there; whereas you have same technology that can perform better in the same market and sold for less than N20 million.

They will not buy that because it is made in Nigeria. It does not make sense. By the time we start patronising locally produced technologies then things will get better.

Another thing we should look at is when there are challenges or opportunities for maintenance, the source codes are not usually within reach.

You have to wait, make calls; the time waste is there, you have to wait for the supposedly experts who will probably wait for visa, how will business improve under that condition? Will your customers be waiting for over two weeks?

We have developed that notion that if I am coming to present a technology to a company and not accompanied by a White man, we assume that the technology is inferior.

 The country should move beyond that. I go for presentations today and I tell the companies that I have only White partners who can produce the hardware, but the software is here. I do them myself, source the code and other things involved; I do not have to wait for technical experts to come and do the work when challenges arise.

Definitely technical matters will arise, because we are dealing with technology. If you have issues with the machines, I ought to be there in about 20 minutes or my staff, to fix the challenge and allow business continues…
 
…But That May Be Pointing At Lack Of Confidence Or Trust On The Locally Produced Technologies?
In fact, any Nigerian company that is patronising foreign companies should first ask themselves the question of trust.

 There is more affinity when you patronise local companies; you know my house, my company, and you know what to do in a given occasion, even security wise. But when you go and bring in a White man, for all I know, that man may be working as an intelligent officer in one of the intelligent agencies in his country.

A lot of espionage is going on in this country that we are not monitoring. But we wouldn’t know we have allowed these people to infiltrate our ranks.

They send these technologies to us we set it up and begin to use it as they have instructed us. We do not know what they are doing behind the walls. But in Nigeria I do not have another country that I will call my own.
 
Integration of Local Content in Technology-Drive Policies 
Well, when we refer to CBN, technology and local content, it all depends on local content policy-makers.

 If CBN looks at it that today, these things are not working, we need local experts to chart a course for the mobile payment then they will be thinking right.

But one will be surprised that CBN will overlook this. There is an urgent need to integrate competent individuals in the formulation of certain economic blueprints for the country.
 
Role of Banks in the Mobile Money Scheme
The banks need to call-in experts; local experts. Enough of the international this and that; we need people who understand the market. This is a local market, business and local challenge.

Thus, when the local experts are intimated and incorporated into the system, they will provide charitable frameworks for them. From that framework they can look at their investment pattern and strategy formulation.

Many believe the country is not ready for mobile money, but the truth is that we are very ripe for it.

The country is ready for any new thing especially that will enable the poor man put food on the table in his house.

That is why I said that banks or the policy makers should consider that farmer whose interest is how to make his farmer get enlarged and increase productivity. They will embrace any platform that will support that.

That is why I spoke about grants being given by international agencies, they are not used for the purposes they were received; rather you see them taking flights to America to organise or attend training.

Are you going to America to train on fishing in Baylesa or how to grow cocoa in Ondo State? No! At the end of the day, they squander the money.

 This must stop. They must come to the local front and take develop pilot schemes in the various areas.

They can say, we want to grow cocoa in a part of Ondo State for three years, give us grant. And the money is used on that. When the neighbouring towns see appreciable gains from that, they will queue into it…
 
Volatility of Communities and Projects
Let’s face the fact, and like I said earlier, I have gone round the 36 States of this country. I do not see any volatility anywhere that people are rioting against their stomach. Nobody fights his tummy.

The moment they discover that the said project is going to favour them, they will support you. I have been to the creeks in Ondo, Akwa Ibom and Bayelsa; personal experience shows me that there is threat anywhere. There may be Boko Haram attacks in the North, but if the Federal Government should intensify effort, move in to identify the solution, it will abate or die completely. But that does not mean we should hide under some pretence not to do the right thing. You have to empower those people and stem down the weight of violence.  

 


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Goodnews Naija Podcast Emerges as a Platform for Positive Nigerian Storytelling

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Goodnews Naija Podcast has been identified as one of Nigeria’s podcast platforms to watch, gaining attention for its consistent focus on positive storytelling and uplifting narratives from across the country.

Launched on 1 October 2024, the podcast spotlights inspiring stories, progress-driven conversations, and everyday Nigerian wins often overlooked in mainstream media. With a weekly release schedule and a values-led editorial approach, Goodnews Naija has built a growing audience within and outside Nigeria.

“At a time when negative headlines dominate global perceptions, we believe positive Nigerian stories deserve global visibility,” said Host, Damilola Kehinde. “Goodnews Naija exists to balance the narrative by highlighting hope, resilience, and progress.”

According to Producer, Memunat Olayemi Oladepo, the platform was intentionally created to reshape how Nigerian stories are told. “Goodnews Naija was built as a counter-narrative,” she said. “We are deliberate about amplifying stories that reflect the resilience, innovation, and optimism thriving across the country.”

As global interest in African creators grows, Goodnews Naija Podcast is positioning itself as a platform contributing to a more balanced and human narrative about Nigeria.


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Recapitalisation: Silent Layoffs, Infrastructure Deficit Threat to $1trn Economy

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By Blaise Udunze

The Central Bank of Nigeria’s recapitalisation exercise, which is scheduled for a March 31, 2026, deadline, has continued to reignite optimism across financial markets and is designed to build stronger, more resilient banks capable of financing a $1 trillion economy. With the ongoing exercise, the industry has been witnessing bank valuations rising, investors are enthusiastic, and balance sheets are swelling. However, beneath these encouraging headline numbers, unbeknownst to many, or perhaps some troubling aspects that the industry players have chosen not to talk about, are the human cost of consolidation and the infrastructure deficit.

Recapitalisation: Silent Layoffs, Infrastructure Deficit Threat to $1trn Economy

CBN

Recapitalisation often leads to mergers and acquisitions. Mergers, in turn, almost always lead to job rationalisation. In Nigeria’s case, this process is unfolding against an already fragile labour structure in the banking industry, one where casualisation has become the dominant employment model.

One alarming fact in the Nigerian banking sector is the age-old workforce structure raised by the Association of Senior Staff of Banks, Insurance and Financial Institutions (ASSBIFI), which says that an estimated 60 percent of operational bank workers today are contract staff. This reality raises profound questions about the sustainability of Nigeria’s banking reforms and the credibility of its economic ambitions.

A $1 trillion economy cannot be built on insecure labour, shrinking institutional knowledge, and an overstretched financial workforce.

Recapitalisation and the Hidden Merger Trap

History is instructive. Referencing Nigeria’s 2004-2005 banking consolidation exercise, which reduced the number of banks from 89 to 25, and no doubt, it produced larger institutions, while it also triggered widespread job losses, branch closures, and a wave of outsourcing that permanently altered employment relations in the sector. The current recapitalisation push risks repeating that cycle, only this time within a far more complex economic environment marked by inflation, currency volatility, and rising unemployment.

Mergers promise efficiency, but efficiency often comes at the expense of people. Speaking of this, duplicate roles are eliminated, technology replaces frontline staff, and non-core functions are outsourced. The troubling part of it is that this is already a system reliant on contract labour; mergers could accelerate workforce instability, turning banks into balance-sheet-heavy institutions with shallow human capital depth.

ASSBIFI’s warning is therefore not a labour agitation; it is a macroeconomic red flag.

Casualisation as Structural Weakness, Not a Cost Strategy

It has been postulated by proponents of job casualisation that it is a cost-control mechanism necessary for competitiveness. Contrary to this argument, evidence increasingly shows that it is a false economy. In reaction to this, ASSBIFI President Olusoji Oluwole, who kicked against this structural weakness, asserted that excessive reliance on contract workers undermines job security, suppresses wages, limits access to benefits and blocks career progression while affirming that over time, this erodes morale, loyalty, and productivity.

More troubling are the systemic risks. Casualisation creates operational vulnerabilities, higher fraud exposure, weaker compliance culture, and lower institutional memory.

One of the banking regulators, the Nigeria Deposit Insurance Corporation (NDIC), has not desisted from repeatedly cautioning that excessive outsourcing and short-term staffing models increase security risks within banks. On the negative implications, when employees feel disposable, ethical commitment weakens, and reputational risk grows.

Banking is not a factory floor. It is a trust business. And trust does not thrive in insecurity.

Inside Outsourcing Web of Conflict of Interest

Beyond cost efficiency, Nigeria’s casualisation crisis is also fuelled by a deeper governance problem, conflicts of interest embedded within the outsourcing ecosystem.

In many cases, bank chief executives and executive directors are reported to own, control, or have beneficial interests in outsourcing companies that provide services to their own banks. Invariably, it is the same firms supplying contract staff, cleaners, security personnel, call-centre agents, and even IT support. Structurally, this arrangement allows senior executives to profit directly from the same outsourcing model that strips workers of job security and benefits.

The incentive is clear. Outsourcing enables banks to maintain lean payrolls, bypass strict labour protections associated with permanent employment, and reduce long-term obligations such as pensions and healthcare. But when those designing outsourcing strategies are also financially benefiting from them, the line between efficiency and exploitation disappears.

This model entrenches casualisation not as a temporary adjustment tool, but as a permanent business strategy, one that externalises social costs while internalising private gains.

Exploitation and Its Systemic Consequences

The human impact is severe because the contract staff employed through executive-linked outsourcing firms often face poor working conditions, low wages, limited or no health insurance, and zero job security, which is demotivating. Many perform the same functions as permanent staff but without benefits, voice, or career prospects.

ASSBIFI has warned that prolonged exposure to such insecurity leads to psychological stress, declining morale, and reduced productive life years. Studies on Nigeria’s banking sector confirm that casualisation weakens employee commitment and heightens anxiety, conditions that directly undermine service quality and operational integrity.

From a systemic standpoint, exploitation feeds fragility. High staff turnover erodes institutional memory. Disengaged workers weaken internal controls. Meanwhile, this should be a sector where trust, confidentiality, and compliance are paramount; this is a dangerous trade-off if it must be acknowledged for what it is.

Why Workforce Numbers Tell a Deeper Story

It is in record that as of 2025, Nigeria’s banking sector employs an estimated 90,500 workers, up from roughly 80,000 in 2021. The top five banks today, such as Zenith, Access Holdings, UBA, GTCO, and Stanbic IBTC, account for about 39,900 employees, reflecting moderate growth driven by digital expansion and regional operations.

At face value, truly, these figures suggest resilience. But when viewed alongside the 60 percent casualisation rate, they paint a different picture, revealing that employment growth is without employment quality. A workforce dominated by contract staff lacks the stability required to support long-term credit expansion, infrastructure financing, and industrial transformation.

This matters because banks are expected to be the engine room of Nigeria’s $1 trillion economy, funding roads, power plants, refineries, manufacturing hubs, and digital infrastructure. Weak labour foundations will eventually translate into weak execution capacity.

Nigeria’s Infrastructure Financing Contradiction

Nigeria’s infrastructure deficit is estimated in the hundreds of billions of dollars. Power, transport, housing, and broadband require long-term financing structures, sophisticated risk management, and deep sectoral expertise. Yet recapitalisation-induced mergers often lead to talent loss in precisely these areas.

As banks consolidate, specialist teams are downsized, project finance units are merged, and experienced professionals exit the system, either voluntarily or through redundancy. Casual staff, by design, are rarely trained for complex, long-term infrastructure deals. The result is a contradiction, revealing that larger banks have bigger capital bases but thinner technical capacity.

Without deliberate workforce protection and skills development, recapitalisation may produce banks that are too big to fail, but too hollow to build.

South Africa Offers a Useful Contrast

South Africa offers a revealing counterpoint. As of 2025, the country’s “big five” banks, such as Standard Bank, FNB, ABSA, Nedbank, and Capitec, employ approximately 136,600 workers within South Africa and about 184,000 globally. This is significantly higher than Nigeria’s banking workforce, despite South Africa having a smaller population.

More importantly, South African banks maintain a far higher proportion of permanent staff. While outsourcing exists, core banking operations remain firmly institutionalized compared to the Nigerian banking system. For this reason, South Africa’s career progression pathways are clearer, labour regulations are more robustly enforced, and unions play a more structured role in workforce negotiations.

The result is evident in outcomes. South Africa’s top six banks are collectively valued at over $70 billion, with Standard Bank alone boasting a market capitalisation of approximately $30 billion and total assets nearing $192 billion. Nigeria’s top 10 banks, by contrast, held combined assets of about $142 billion as of early 2025, even with a much larger population and economy, and its 13 listed banks reached a combined market capitalisation of about N17 trillion ($11.76 billion at an exchange rate of N1,445) in 2026.

Though this gap is not just about capital. It is about institutional depth, workforce stability, and governance maturity.

Bigger Valuations, But a Weaker Foundations?

Nigeria’s 13 listed banks reached a combined market capitalisation of about N17 trillion in 2026. It is no surprise, as it is buoyed by investor anticipation of recapitalisation and higher capital thresholds. Yet market value does not automatically translate into economic impact. Without parallel investment in people, systems, and long-term skills, valuation gains remain fragile.

South Africa’s experience shows that strong banks are built not only on capital adequacy, but on human capital adequacy. Skilled, secure workers are better risk managers, better innovators, and better custodians of public trust.

Labour Law and its Regulatory Blind Spots

ASSBIFI’s call for a review of Nigeria’s Labour Act is timely, and this is because the current framework lags modern employment realities, particularly in sectors like banking, where technology and outsourcing have blurred traditional employment lines. Regulatory silence has effectively legitimised casualisation as a default model rather than an exception.

The Central Bank of Nigeria cannot afford to treat workforce issues as outside its mandate. Prudential stability is inseparable from labour stability. Regulators must begin to view excessive casualisation as a risk factor, just like liquidity mismatches or weak capital quality.

Recapitalisation Without Inclusion Is Incomplete

If recapitalisation is to succeed, it must be inclusive; therefore, the industry must witness the enforcement of career path frameworks for contract staff, limiting the proportion of outsourced core banking roles, and aligning capital reforms with employment protection. It also means recognising that labour insecurity ultimately feeds systemic fragility.

South Africa’s banking sector did not avoid consolidation, but it managed it alongside workforce safeguards and institutional continuity. Nigeria must do the same or risk building banks that look strong on paper but crack under economic pressure.

True Measure of Reform

Judging by the past reform in 2004-2005, it has shown that Nigeria’s banking recapitalisation will be judged not by the size of balance sheets, but by the resilience of the institutions it produces. As part of the recapitalisation target for more resilient banks capable of financing a $1 trillion economy, it demands banks that can think long-term, absorb shocks, finance infrastructure, and uphold trust. None of these goals is compatible with a workforce trapped in perpetual insecurity.

Casualisation is no longer a labour issue; it is a national economic risk. If mergers proceed without deliberate workforce stabilisation, Nigeria may end up with fewer banks, fewer jobs, weaker institutions, and a slower path to prosperity.

The lesson from South Africa is clear, as it shows that strong banks are built by strong people. Until Nigeria’s banking reforms fully embrace that truth and the missing pieces are addressed, recapitalisation will remain an unfinished project. and the $1 trillion economy, an elusive promise.

Blaise, a journalist and PR professional, writes from Lagos, can be reached via: [email protected]


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Security Forces Probe Use of Drones by Terrorists

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The military high command at the weekend said it has commenced a full investigation into the use of drones by terrorists to carry out attacks.

Security Forces Probe Use of Drones by Terrorists

This is part of ongoing efforts to end insurgency in the country.

Major-General Michael Onoja, director of Defence Media Operations (DDMO), , disclosed this in Abuja while briefing defence correspondents on the achievements of troops of the Armed Forces of Nigeria and other security agencies across various theatres of operation nationwide.

He said the investigation is being conducted in collaboration with other relevant security agencies to identify the sources of the drones and halt their deployment by non-state actors.

According to him, concrete actions are expected to emerge in the coming days or months, as agencies with the technical capacity to counter drone deployment have been fully engaged.

“We have reached an advanced stage in taking measures, in conjunction with other federal government agencies, to trace where these drones are coming from. I believe that in the next couple of days or months, concrete action will emerge on what we intend to do,” Onoja said.

In recent months, terrorists operating in the North East have increasingly deployed sophisticated drones in attacks on civilians and security personnel, raising concerns over the evolving tactics of insurgent groups.

The development has also generated questions among security experts and the public over how the drones are being sourced and the channels through which they enter the country.

Responding to allegations circulating on social media that soldiers manning checkpoints in Bauchi State were being compelled to remit weekly sums to their commanders, Onoja said the claims remained mere allegations.

He stressed that the military is a transparent institution and assured that investigations would be conducted if verifiable details were provided.

On the return of Nigerian refugees from Cameroon, Onoja said the development reflects the success of military operations in restoring security to affected communities.

“The military, in conjunction with the Federal Government, has done everything within its capacity to ensure the necessary security in those areas. The return of refugees is a clear measure of operational success,” he said.

On operational achievements, Onoja disclosed that within the month of January 2026 under review, troops across various theatres killed several terrorists, arrested 452 suspected terrorists, kidnappers and other criminal elements, rescued about 284 kidnapped victims, while 124 terrorists and their family members surrendered to troops.

He added that troops also recorded major successes against oil theft, recovering 210,300 litres of crude oil, 66,725 litres of diesel, 660 litres of kerosene and 5,000 litres of petrol.

In addition, 53 illegal refining sites were discovered and destroyed during the period under review.

Providing updates from various theatres, Onoja said that in the North East, troops under Joint Task Force Operation HADIN KAI sustained operational momentum by denying Boko Haram, Islamic State West Africa Province (ISWAP), and Jama’atu Ahlis Sunna Lidda’awati wal-Jihad terrorists freedom of action.

He said ground troops, working alongside the Air Component, hybrid forces and local security groups, conducted aggressive operations, neutralising terrorists, arresting informants and logistics suppliers, recovering weapons, and dismantling terrorist networks.

“During the month, troops conducted operations in Gwoza, Damboa, Mobbar, Askira Uba and Konduga Local Government Areas of Borno State. Similar operations were carried out in Michika and Damaturu LGAs of Adamawa and Yobe States, respectively. During these encounters, scores of terrorists were neutralised, 17 were arrested, and 12 kidnapped victims were rescued. Recovered weapons and suspects are in custody for further action,” he said.

In Plateau State, Onoja said troops of Operation ENDURING PEACE responded to distress calls on terrorist activities, conducting offensive operations across Plateau and parts of Kaduna State.

According to him, several extremists were neutralised during firefights, 86 other criminals were arrested, and 24 kidnapped victims rescued, while arms and ammunition were recovered.

In the South-South, Onoja said troops of Operation DELTA SAFE intensified operations against crude oil theft, sea piracy and militancy.

“They dismantled 53 illegal refining sites, arrested 81 oil thieves and other criminals, and recovered assorted arms and ammunition. Air reconnaissance missions also led to the interception and destruction of vessels involved in the illegal syphoning of petroleum products across the Niger Delta,” he said.

He added that troops of Operation UDO KA recorded notable gains across Abia, Anambra, Ebonyi, Enugu and Imo States, with over 80 militants surrendering, 72 arrests made, and 11 kidnapped victims rescued.

Eight Cameroonian nationals were also rescued during cross-border patrols along the Bakassi waterways, while a significant reduction in crime was recorded across the region.

Reaffirming the Armed Forces’ resolve to sustain pressure on criminal elements, Onoja said the military would continue to strengthen inter-agency collaboration and work closely with local communities to ensure lasting peace and stability.

He reiterated the Chief of Defence Staff’s mantra, “See something, say something,” urging Nigerians to provide timely and credible information to security agencies.

“With the continued support of the media and the Nigerian public, the Armed Forces of Nigeria remain confident of defeating all threats to national security,” he said.

 


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