Connect with us

General News

Mobile Number Portability can Wait

Published

on

Dr. Eugene Juwah, executive vice chairman, NCC
Kindly share this post

Nigeria is moving closer to mobile number portability (MNP), a buzz word in the last couple of years but a few roadblocks seem to obstructing the crowning of the subscriber the king once again.

On the surface, MNP looks as simple as allowing subscribers to switch service provider while retaining their existing mobile number.

For the proponents of the initiative, it addresses most of the challenges faced by subscribers including poor quality of service.

For them, it helps competition, facilitates consumer choice and ultimately reduces switching costs.

Switching cost here does not refer to the amount paid to switch to another operator but a broader definition.

It includes the cost of changing numbers on business cards, notifying family members, repainting business vans because of changed numbers and so on.

In all respect, the mobile phone number is like a personal identity.

The growing trend of multiple mobile lines/numbers is driving Nigerians crazy.

It was on this basis that the Nigerian Communications Commission (NCC), the telecoms regulator is pursuing the implementation of MNP to afford Nigerians opportunity to migrate or port from one telecom operator to another without losing their mobile numbers.

The regulator has gone ahead to license  a group of agents consisting of  Interconnect /SaabGrintek/Telcordia for the exercise, to  set up and implement number portability clearing house in Nigeria, and provide an MNP administration solution in the country.

NCC also has some protection shields for the subscribers in section 6 (3) of Nigeria mobile number portability , business rules & port order processes dated March 2012 which states that “neither recipient operators nor donor operators may make a charge to the customer for porting their number.”

Thinking ahead of subscribers who may opt to perpetrate fraud through number portability, the regulator, in Section 9 provided that: the mobile service providers have agreed to cooperate in good faith to prevent, wherever possible, instances of fraudulent or unauthorised activities
.
In that section also, the NCC provided that if instances of fraud are detected then the mobile service providers will endeavour to cooperate to identify and pursue action against the perpetrators of the fraud and that all cooperative activities will be conducted accepting the prevailing data protection and privacy laws applicable to the situation, and any other company or business laws which may be appropriate.

Envisaging dissatisfaction in one way or the other in the porting process, NCC stated as follows in Section 8: complaints specifically related to the porting process should be directed to, and be dealt with by the recipient operator who has submitted the porting transaction to the central order handling system, following their normal internal processes among others.

But there are some grey areas including timing for the implementation of MNP.

According to some critics the time was yet to mature because the networks are not robust enough to carry the capacity needed for number porting.  

For instance, the recent fine imposed on four telecoms operators by the NCC for poor quality of service on their networks, as well as the reactions of affected telecoms operating companies is a pointer to the delicate nature of the networks.

In the time being, NCC should encourage networks to improve their quality of service provisioning.

It is also important to address the vexed issues of multiple taxes, vandalisation of telecommunications equipment as well as right of way.

NCC may also consider licensing at least two new mobile operators to engender healthy competition and give subscribers avalanche of choices.
 
 


Kindly share this post

Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

General News

Top Nigerian Startups Secure Funding Boost @ iHatch Demo Day Awards

Published

on

Kindly share this post

Nigeria’s startup ecosystem received a fresh injection of momentum as top emerging ventures secured funding and investor attention at the iHatch National Demo Day, where Interface Africa clinched the highest prize of $15,000.

The 4th cohort of the NITDA–JICA-backed accelerator brought together founders, policymakers, and venture stakeholders in Abuja, showcasing innovations ranging from clean-energy financing and digital food marketplaces to next-gen fintech tools.

The startups went rounds of running through state-level selections and regional competition. iHatch was established in 2021 as a strategic partnership to create an enabling environment for young Nigerians to develop and scale their innovative solutions.

The iHatch National Demo Day (4th Cohort), is an initiative by NITDA and JICA which provides a clear pathway for homegrown talent to contribute significantly to economic diversification and digital transformation.

After rigorous selection processes, the top founders converged to pitch their innovations, recognised the standout performers, which are:

Interface Africa with $15,000, the firm is driving Nigeria’s clean energy transition by enabling structured and affordable solar financing.

Ahioma with $12,000, the firm enhances food accessibility with a digital marketplace connecting consumers directly to trusted vendors.

Linia Finance with $10,000, the firm is helping Nigerians take control of their finances with tools for budgeting, tracking, and smart money planning.

Chapta got a laptop reward. They delivering an offline-capable school application ensuring consistent, accessible learning for students everywhere.

Softdrop also got a laptop reward, they solve logistics challenges through a modern delivery platform designed for speed, convenience, and efficiency.

 


Kindly share this post
Continue Reading

General News

Fidelity Bank to Host Virtual Masterclass on New Tax Law

Published

on

Kindly share this post

Fidelity Bank Plc, a leading financial institution, will host a free virtual training on the Nigeria Tax Act 2025 (NTA) as part of its commitment to helping small businesses prepare for the upcoming legislation.

Fidelity Bank to Host Virtual Masterclass on New Tax Law

Fidelity Bank

The masterclass is scheduled for 10:00 AM (Nigerian time) on Friday, 12 December 2025. It will provide participants with clear insights into changes in the tax framework, the impact on income and business operations, and practical steps to avoid penalties in 2026.

Attendees will also learn strategies to stay ahead in an evolving regulatory environment.

The Nigerian government enacted major tax reforms on 26 June 2025 when President Bola Ahmed Tinubu signed four tax bills into law.

These Acts will take effect on 1 January 2026 and represent a significant overhaul of the country’s tax system.

The reforms aim to modernize and harmonize Nigeria’s tax framework, improve revenue generation, broaden the tax base, and create clearer rules for individuals, businesses, and government agencies.

“Our decision to host this masterclass reflects our commitment to empowering businesses with the right information ahead of the commencement of the new tax regime.

“Information is money and a well-informed business owner is already steps ahead in the race to success.

“This is why we are bringing experts to provide accurate details and demystify the tax act,” said Osita Ede, Divisional Head, Product Development, Fidelity Bank Plc.

Interested participants can register via https://bit.ly/2026TaxLawMasterclass .


Kindly share this post
Continue Reading

General News

PalmPay MD Seeks Deeper Financial Inclusion @ CeBIH Annual Conference 2025

Published

on

L-r: Chika Reginald Nwosu, Managing Director, PalmPay; Tunde Ogundipe, Co-Founder & Chief Executive Officer, E-Doc Online; Emezino Afigbe, Head, Gender Center for Excellence, Enhancing Financial Innovation and Access (EFInA); Ronke Kuye, CeBIH Advisory Council; Dr. Badamasi Lawal, CEO National Social Investment Program; Uche Uzoebo, Chief Executive Officer, Shared Agent Network Expansion Facilities (SANEF); Dominic Wadongo, Chief Risk Officer, SmartCash Payment Service Bank, Nigeria, at the CeBIH Annual Conference recently.
Kindly share this post

PalmPay, Nigeria’s leading digital banking platform, has renewed its commitment to deepening financial inclusion across the country. At the CeBIH Annual Conference 2025, themed “Reimagining Financial Inclusion through Cultural Shifts in Consumer Credit,” PalmPay’s Managing Director, Chika Nwosu, urged industry players to deepen financial inclusion by embracing community-aligned solutions and customer-centric innovations that can better serve Nigeria’s underserved and unbanked populations.

Speaking during a panel session titled “Social Inclusion, A Veritable Tool for Financial Inclusion,” Chika Nwosu joined other industry leaders to share insights on strengthening participation among women, rural dwellers, low-income earners, and other financially excluded groups.

Chika Nwosu highlighted PalmPay’s commitment to inclusive finance through its 500,000-strong agent network, which enables seamless cash-in/cash-out services for unbanked users across Nigeria. He also emphasised the importance of PalmPay’s USSD platform, 861#, which allows users with basic phones or limited internet access to perform essential financial transactions.

“Financial inclusion goes beyond access; it must be equitable and tailored to real-life needs,” Chika Nwosu said. He shared how PalmPay leverages behavioural insights to design impactful services, including affordable health insurance, reliable bill payments, merchant solutions, and automated savings features that support financial discipline among users.

The session further examined the role of grassroots agents and community touchpoints in driving last-mile adoption. Chika Nwosu noted that PalmPay’s widespread community presence continues to build trust and encourage excluded populations to embrace digital financial tools.

The session was moderated by Ronke Kuye of the CeBIH Advisory Council and featured representatives from E-Doc Online, SmartCash Payment Service Bank, SANEF, and EFINA.

PalmPay reaffirmed its commitment to driving accessible, secure, and inclusive financial services for all Nigerians. PalmPay is a leading digital banking platform driving financial inclusion and economic empowerment in underserved emerging markets. Through its secure, user-friendly, and inclusive suite of financial services, PalmPay empowers individuals and businesses with tools to manage and grow their money.

PalmPay offers a comprehensive range of products, including mobile payments, savings, and micro-insurance via its app and mobile money agent network.

Since launching in Nigeria in 2019 under a Mobile Money Operator license, the platform has grown to over 35 million app users. PalmPay has operations in Nigeria, Ghana, Tanzania, and Bangladesh.


Kindly share this post
Continue Reading

Trending