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Mobile vs Desktop Orders – How Africans Use Online Food Delivery‎

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Africa’s leading food delivery marketplace hellofood has released an info graphic showing how the emerging mobile market impacts online food delivery in Africa.

Worldwide, mobile penetration is constantly on the rise. Particularly rapid growth can be observed in emerging markets such as many African countries.

In 2014, the growth rate of mobile orders on hellofood reached 50% on the continent, facilitated by the increasingly affordable prices of smartphones ($40).

This has a great impact on millions of people’s every-day lives.

Studies have shown that most Africans use their mobile phones predominantly to listen to music and interact with friends and relatives on social media.

Taking pictures and browsing the web for information were also listed among the most common activities.

But when it comes to mobile banking and payment, most users still seem slightly wary.

This caution was also observed by the online food delivery service hellofood.

However, last year the online delivery platform counted the same quantity of orders from mobile phones as from desktops: both accounted for 50% of the total.

As mobile phone usage and thus mobile orders is strongly rising, the amount is expected to surpass desktop orders shortly.

Some countries are already mobile-first, for example Tanzania, where 79% of customers order food on their phones.

Egypt (56%) and Ivory Coast (54%) have also shifted to mostly mobile orders.

The other countries still make the majority of orders via desktop, with Ghana (69%) and Nigeria (61%) having the highest numbers of desktop orders.

In order to meet the customers’ reservations about online payment, many companies, including hellofood, use cash-on-delivery services.

This allows online companies to overcome issues of trust regarding internet businesses.

Flexible payment methods are important; as such a huge percentage of business in Africa is still being done via cash-on-delivery to avoid the seemingly unsafe process of mobile banking.

This payment method will remain predominant until the general perception changes along with the increase in mobile phone usage.

“Africa is a global leader in the development and adoption of mobile technology”, explains Joe Falter, CEO of hellofood, “and our strategy is centered around this. Mobile data speeds and handset capabilities have improved dramatically in the last 5 years, and hellofood is taking advantage of this to completely revolutionize the way people eat on the continent. It’s an incredibly exciting time to be working in mobile in Africa.”

Hellofood is the leading online food ordering and delivery platform in Africa.

The company enables restaurants to become visible in the online and mobile world and provides them with constantly evolving online technology.

For consumers, hellofood offers the convenience of ordering food online from a huge range of restaurants, from which they can choose their favorite meal on the web or via the app.


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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NRS Extends Saturday Tax Office Operations Nationwide Ahead of Rev360 Rollout

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The Nigeria Revenue Service (NRS) has announced the extension of weekend tax office operations across the country as part of preparations for the rollout of the Rev360 Phase I Tax Administration System.

In a public notice issued in Abuja on May 7, the Service stated that all Emerging, Medium, Large, and Government Business Offices nationwide will now open on Saturdays from May 8 to June 27, 2026.

According to the notice, the offices will operate between 10:00 a.m. and 3:00 p.m.

The NRS explained that the initiative is aimed at providing additional taxpayer support and improving service delivery during the implementation of the new tax administration platform for Medium and Emerging Taxpayer segments.

The Service noted that the extended Saturday operations are designed to assist taxpayers requiring guidance with the new system, facilitate seamless compliance during the June peak Companies Income Tax filing period, and improve access to tax services outside regular weekday hours.

It encouraged taxpayers to take advantage of the initiative to resolve tax-related matters, seek necessary guidance, and ensure timely compliance with their tax obligations.

“The NRS remains dedicated to delivering efficient, transparent, and taxpayer-focused services,” the statement read.

The notice was signed by Zacch Adedeji, PhD, Executive Chairman of the Nigeria Revenue Service. “You say Transformation, We say Rev360.”


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NCS, Gowon University Partner on Research, Development

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The Nigeria Customs Service (NCS) and the Yakubu Gowon University have moved to formalise a strategic alliance aimed at advancing national security research, border management studies, and student welfare.

Comptroller General of Customs, Adewale Adeniyi, made this known during a visit by the University’s Vice Chancellor Professor Hakeem Fawehinmi, to the headquarters of the agency yesterday in Abuja.

Adeniyi noted that the collaboration marks a significant step in bridging the gap between paramilitary operations and academic research. “I have a long institutional history with this university,” CGC Adeniyi remarked.

He noting that previous attempts to sign a formal Memorandum of Understanding (MoU) were interrupted by leadership transitions and that the Service is now committed to a phased implementation of support, focusing on projects with the highest impact on the learning environment.

Adeniyi said “For us, beyond legacy, what matters most is impact. We understand the realities facing Nigerian universities, from transportation challenges to infrastructure gaps.

“Our interest is to support initiatives that will create a conducive learning environment and positively impact students.”

He also stressed the importance of the university in relation to its status of the nation’s capital u University. He pledged to support the institution in meeting the demands of its 40,000-strong student population.

Responding, Professor Fawehinmi highlighted the university’s Centre for Defence and Migration Studies as a critical hub for the partnership.

He suggested that the centre could provide the NCS with specialised research into national security and executive training for officers.

“Support in areas such as mass transit buses, ICT infrastructure, research facilities, and professional collaboration will significantly strengthen our capacity,” the Vice Chancellor noted, adding that as the only conventional public university in the Federal Capital Territory, the institution carries enormous responsibilities.


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CRMI Warns of Risks, Sees Gains in UAE Exit from OPEC

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Chartered Risk Management Institute of Nigeria (CRMI) has highlighted potential benefits for Nigeria such as increased production flexibility, expanded market share, and improved revenue prospects following the United Arab Emirates’ decision to exit the Organisation of the Petroleum Exporting Countries (OPEC).

CRMI Warns of Risks, Sees Gains in UAE Exit from OPEC

However, the Institute cautioned that these opportunities come with significant risks, including exposure to price volatility, reduced protection from coordinated supply management, intensified competition, and mounting fiscal pressures.

In a statement signed by Victor Olannye, registrar/chief executive officer, described the development as a major shift in global oil governance, with far-reaching implications for market stability and international energy dynamics.

Olannye noted that the move could trigger increased oil price volatility, heightened geopolitical tensions, and disruptions across global energy supply chains.

He urged corporate organisations, public institutions, financial bodies, and risk professionals to reassess their risk frameworks and strengthen resilience in response to evolving global realities.

He identified key risks to include a potential weakening of OPEC cohesion, oil price instability, geopolitical uncertainty, supply chain disruptions, macroeconomic volatility, and the possibility of further exits by member states.

In line with its mandate to promote sound risk management and support national development, the Institute advised corporate organisations to implement robust risk management frameworks, adopt dynamic hedging strategies, and diversify their business portfolios.

Financial institutions and investors were also urged to reassess energy-related risks, strengthen portfolio diversification, and enhance risk disclosure practices.

CRMI further called on government and policymakers to reinforce fiscal buffers, accelerate economic diversification, and promote the transition to renewable energy.

Individual risk professionals were encouraged to upskill in geopolitical risk analysis and energy economics while developing expertise in scenario planning and predictive analytics.

The Institute emphasised the need for stakeholders to reposition proactively to navigate the evolving geo-economic landscape. It also projected possible scenarios, including fragmentation of global oil governance structures, increased reliance on market-driven pricing mechanisms, and an acceleration of global energy transition efforts.

 


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