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National E-commerce Policy and Benefits on Online Business Ecosystem

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By Lere Ojedokun

Increased adoption of technology among informal retailers, micro businesses and individuals coupled with the COVID-19 disruption, has made e-commerce a veritable transaction model in Nigeria.

With e-commerce systems now an important part of our daily life, B2B e-commerce platforms like Alerzo are also increasingly proving their significance as enablers of national socio-economic growth.

Statistics show the current market value of e-commerce in Nigeria is estimated at US$13bn, with a further projection to reach US$75bn by 2025, while the segment generates over 3 million jobs.

Hence, the recent disclosure by the Federal Government to formulate the National Policy on e-Commerce with a view to strengthening the regulation and protection of users of online transactions is a welcome development because of likely benefits to tech-based B2B e-commerce startups like Alerzo.

The National Information Technology Development Agency (NITDA) had revealed recently that the government was working with relevant stakeholders to formulate the National Policy on e-Commerce which seeks to regulate and protect both the buyers and the sellers while transacting business online.

Oladejo Olawunmi, Director, Standards, Guidelines and Framework at NITDA, speaking at a Consumer Protection Forum with the theme, ‘Enabling the e-Commerce Services Driven Economy: Opportunities for Consumers, Challenges and Way Forward in Nigeria’ in Abuja, explained that the proposed policy was aimed at ensuring protection and safeguard of all players in the e-commerce space.

The impending policy is heart-warming because it further demonstrates the Federal Government’s acknowledgement of the contribution of the e-commerce system as a significant component of the Information and Communication Technology sector – the pivot of the national digital economy agenda.

The move also gives credence to the government’s resolve to strengthen the entire ICT sector to deliver more impact on the country’s social and economic landscape.

Much more, the policy is capable of benefiting hundreds of tech-based e-commerce startups in the country in that it could bolster the capacity of e-commerce operators such as Alerzo and others to increase their support for key sectors of the economy especially manufacturing, distribution and retail, and logistics value chains, as well as merchants.

Currently, Alerzo is a leading b2b e-commerce platform that is enabling thousands of informal retailers in the country to place order on Alerzoshop app and have goods delivered faster within a maximum of four hours, at no extra cost. The new policy when formulated would protect them and their customers who make and receive payments on AlerzoPay POS terminals.

Alerzo would also leverage the new policy to strengthen protection of retailers and customers that use its other digital services like Veedez, the company’s book-keeping and inventory management app. The sanctity of sensitive documents such as invoices shared online will be further enhanced.

Several other players that deploy technology or digital solutions like banks and fintech can leverage the policy to further improve user experience of services such as mobile/online and digital banking.

The policy can improve online transactions for large, small and medium companies and their customers, while merchants, wholesalers, retailers and partners such as supermarkets, spas, gas stations, restaurants, ride hailing firms can also strengthen user experience.

While the policy can foster the development of the e-commerce system on one hand, it will certainly impact national economic growth in the long run. By boosting the confidence of users of online platforms, encouraging online transactions as well as fostering financial inclusion and cashless economy, the government’s digital economy will be significantly enhanced.

The national e-commerce policy can impact government agencies dealing with online data collection by ensuring adequate security of the national data bank.

Times like these that incidences of data and identity theft and cyber security breach are becoming more concerning, the new policy will benefit Nigeria more. It will affirm the country as a data-secure destination and further demonstrates the commitment of the Federal Government to antitrust policy.

In a nutshell, when formulated and operational, the National Policy on e-Commerce will significantly impact a wide range of value chains including manufacturers/producers of goods; micro, small and medium enterprises (MSMEs), service providers, customers and the country at large.

Ojedokun is a communications and brand strategist.


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E-Business

NITDA Warns Nigerians of Actively Exploited Microsoft Office Vulnerability

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National Information Technology Development Agency (NITDA) has issued an urgent cybersecurity warning about a serious Microsoft Office vulnerability (CVE-2026-21509) that attackers are actively exploiting.

NITDA Warns Nigerians of Actively Exploited Microsoft Office Vulnerability

This advisory, shared through Nigeria’s Computer Emergency Response Team (CERRT.NG), highlights the risks of this flaw and recommends immediate action to protect systems.

Microsoft has released quick security updates to fix this vulnerability, which has a severity score of 7.8, showing it is a serious risk. Attackers have already used it in targeted attacks.

CVE-2026-21509 affects multiple versions of Microsoft Office, including Office 2016, Office 2019, Microsoft 365 Apps, Office 2021, and later versions.

This flaw allows attackers to bypass security features meant to stop harmful Object Linking and Embedding (OLE) controls. OLE is an older Microsoft technology that can be used to embed links or content, but it has often been exploited by malware.

By exploiting this flaw, attackers can create specially designed Office documents.

When a user opens these documents, they can run malicious code or gain further access to the system.

Exploitation requires user interaction, meaning attackers often trick people into opening harmful Word, Excel, or other Office documents. Common methods include using email attachments or files from untrusted sources.

Because Microsoft confirmed that the vulnerability is being actively exploited, they have made emergency security updates available outside their usual schedule. Users and organisations should:

  1. Install the latest Microsoft Office security updates for all affected versions.
  2. Restart Office applications for Office 2021 and later to ensure that the updates take effect.
  3. Use registry-based settings for protection if updates can’t be applied right away.
  4. Follow good cybersecurity practices, like using endpoint protection and filtering emails.

Microsoft’s updates for Office 2021 and newer versions are automatically applied, but need a restart of the applications to be active.


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NDPC Investigates over 1,000 Schools over Data Privacy Compliance

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Nigeria Data Protection Commission (NDPC) has commenced an investigation into over 1,000 education institutions across the country over compliance with the Nigeria Data Protection Act (NDP Act), 2023.

NDPC Investigates over 1,000 Schools over Data Privacy Compliance

The move affects federal, state and private universities, polytechnics, colleges of education and technical colleges, marking one of the largest sector-wide compliance checks since the enactment of the law.

In a public notice issued on Thursday by Babatunde Bamigboye, head, Legal, Enforcement and Regulation, the Commission said the probe forms part of its ongoing sector-by-sector enforcement drive aimed at safeguarding the fundamental rights and freedoms of data subjects, as well as strengthening the legal foundation of Nigeria’s digital economy through the trusted use of personal data.

The NDPC directed the affected institutions to submit, within 21 days, evidence of filing their 2024 Data Protection Compliance Audit Returns, proof of designation or appointment of a Data Protection Officer including relevant contact details and a summary of technical and organisational measures adopted to protect personal data within their establishments.

It also requested evidence of registration as a Data Controller or Processor of Major Importance as required by law.

The Commission warned that failure to comply with the notice may result in the issuance of enforcement orders, imposition of administrative fines and possible criminal prosecution in accordance with the provisions of the NDP Act, 2023.

It stressed that compliance is mandatory and not optional for institutions that process large volumes of personal data

The education sector remains one of the biggest handlers of sensitive personal information in the country, including students’ academic records, admission details, biometric data, financial information and staff records.

With increasing digitalisation of admissions, online learning platforms and electronic documentation systems, concerns over data breaches and weak privacy safeguards have grown in recent years.

The Commission maintained that the investigation is in line with its statutory mandate under relevant sections of the Act empowering it to monitor, investigate and enforce compliance across sectors.


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Chams Carves Out Subsidiary to Support Africa’s Digital Transformation

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Chams Holding Company Plc, (Chams Holdco), digital payments and verification firm, has created a new subsidiary which is expected to strengthen the push for Africa’s digital transformation.

Chams Carves Out Subsidiary to Support Africa’s Digital Transformation

The creation of the new subsidiary, ChamsCorp Plc, which took effect from February 1, was made known in a filing to the Nigerian Exchange Limited , according to an announcement.

Chams said that the new subsidiary, which is its 5th, will give a new dimension to its more than 40 years of work in building the digital ecosystem not only in Nigeria, but across the continent and the rest of the world.

The newly created company will focus on three major aspects, namely the manufacturing of digital devices and development of digital infrastructure and services; data center design, construction and operations, and the development and implementation of AI infrastructure and intelligent systems.

It will also contribute to its parent company’s digital ID, digital verification, and trust services offering.

“For nearly four decades, we’ve enabled trust in transactions and identity. Now, we go furthe”

Chams is expanding into AI, data centre infrastructure, and intelligent systems, building the backbone for Africa’s digital transformation,” the company wrote in a LinkedIn post.

“We are not just participating in the future. We are engineering it,” the message added.

According to the Chams announcement, a decision of its Board of Directors appointed members of the pioneer board of ChamsCorp Plc, with renowned banker Mohammed Bashir Yunusa designated as Chairman.

He is described as a well-known finance expert who specializes in deal structuring, corporate and retail finance, business strategy, digital transformation, and Islamic Finance and Banking.

With more than 10 years of experience in the financial services industry, Yunusa currently serves as head of Consumer and Digital Banking for Non-Interest Banking Retail at Sterling Bank Nigeria, and will also serve as a non-executive director on the board.

“Chamscorp is designed to take our most ambitious ideas to market at speed and scale. As Africa’s digital economy evolves, we are focused on delivering transformative solutions that empower governments, businesses, and citizens alike,” Femi Oyenuga, CEO, Chams, commented on the development.

Chams has over the years played a major role in contributing to Nigeria’s digital ID ecosystem development to facilitate access to financial services.

In 2023, the company Group Chairman publicly stated that in providing such digital services to the Nigerian government, it had incurred debts estimated at $100 million and were planning to change their business model as a result.


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