Telecom
NCC Blames Taxes for Poor QoS, Warns Against Unauthorized Radio
Peter Igho, chairman, Nigerian Communications Commission (NCC) has decried multiple taxation on telephone service providers by different levels of governments, denials of rights of way for expansion of telecommunication infrastructure and vandalization of equipment as the major factors militating against the attainment of quality service in the country’s telecommunication sector, regarded as one of the fastest growing in the world.
This is coming as the commission yesterday warned that it is illegal to sell, install or use in Nigeria any Radio Frequency (RF) Jamming device without its authorization.
But speaking during a courtesy call on Dr. Olusegun Mimiko, Ondo State governor, in his Akure Office during the week, Igho, appealed to governments to ease these burdens for the sector to record the desired growth.
The NCC chairman specifically appealed to Mimiko, who is a member of the National Economic Council on Multiple Taxation, Levies and Charges on ICT Infrastructure in Nigeria, under the chairmanship of Namadi Sambo, Vice-President,to further influence the reduction in the taxes and levies payable by telecommunication companies operating in Nigeria.
He described the outlined impediments as being beyond the scope of the NCC as the regulatory body of the telecommunication industry “but within the mandate of the government”, and that the commission is already tackling those under its control to achieve maximum results.
According to him, “the issue of right of way and multiple taxations deserves serious attention. There are multiple taxations and regulations that await the service providers at the various levels of government, including state governments and even some communities.
“In most cases, unfortunately, telecom masts and towers easily become specific targets for multiple taxes and regulations even where there are other masts and towers in existence, or even when appropriate taxes have been imposed at the Federal level.
“The resolution of these issues would go beyond enhancing quality of service as it would contribute to expansion of infrastructure and attraction of investment in the sector for the benefit of the nation.
“As we all know, rights of way for deployment of infrastructure determines the ease with which service providers can easily and quickly deploy or add new infrastructures at a given time and place. Related also is the vandalization of equipment across the nation, which also contributes negatively to quality of service.”
The NCC boss, who was accompanied on the visit by members of the board and management of the commission also blamed ignorance of how the communication system works across the globe on the way authorities in Nigeria seek to limit the infrastructure of the service providers especially in the erection of masts.
He said: “In the United Kingdom, there are more than 65,000 base stations for telecommunication services in a land that is far less than Nigeria’s. Nigeria is yet to achieve 25,000 installations across its huge land mass, yet many feel that we already have enough and are defacing the environment.
“This of course is causing infrastructure deficit and the situation is alreasy becoming very discouraging to the service providers who are being forced to depend on very few base stations to serve the populace.”
Igho however sought the support of the Ondo governor as the commission according to him, “is currently pursuing a major broadband infrastructure deployment programme and we would expect progressive governments to join hands with us and also plan ahead to tap on these potentials.”
He also disclosed that the commission is currently putting on efforts in the provision of Emergency Communication Centres (ECC) across the country and that by this, the NCC “has elected to assist the Federal and state governments to introduce this most desired service across the nation in partnership with state governments.
“The pilot of these centres in Awka and Minna were currently commissioned. Few more centres located in some other state would be commissioned soon. It may not be out of place to say that all citizens of Ondo state would appreciate this service.”
Mimiko who requested the NCC to assist the state in the provision of a three-digit line to be deployed in the operations of the state’s intervention programmes in healthcare delivery such as the Abiye Safe Motherhood programme, the Trauma and Kidney Care Centres, charged the commission to put in place a quality measurement mechanism ‘that will tell us the efficiency of our telecom service.”
According to him, “the perception of Nigerians that the service providers are only out to cheat them and milk them dry must be changed and the NCC must see to it because for each minute that subscribers are denied usage of their telephones through bad service, billions of naira are skimmed from them.”
Elsewhere, NCC said it is illegal to sell, install or use in Nigeria any Radio Frequency (RF) Jamming device without its authorization.
Radio Frequency (RF) Jammers are devices used to disrupt or prevent communication via a broadcasted RF signal.
“Individual towers partition cities into small sections called cells. As a cell phone user traverses the cells in an area, the signal is passed from tower to tower.
Jamming devices take advantage of this fact by transmitting on the spectrum of radio frequencies used by cellular devices.
Through its concurrent transmission, the jamming device is able to disrupt the two-way communication between the phone and the base station. This form of a denial-of-service attack inhibits all cellular communication within range of the device.
Thus, “Radio jamming is the (usually deliberate) transmission of radio signals that disrupt communications by decreasing the signal to noise ratio”.
Speaking at the opening of a two-day capacity building/workshop for ICT journalists in Lagos, Engineer Austine Nwaulune, director, Spectrum Administration at NCC lamented the spray in radio frequency jammers usage in churches, mosques, hotels and other social outlets, especially without the permission of the Regulator.
He said that the effect is evident in the low quality of service (QoS) which has become topical in the industry in recent time, particularly, polarizing the Regulator, operators and telecom subscribers in the country.
He said, “These devices are illegal to sell, install or use in Nigeria without authorisation from the Commission and have been found to be used by Hotels, Security operatives, Courts, Religious institutions to prevent the operation of phone devices in their premises and areas of security concerns.
“They contribute to degrade the QoS in the areas they are deployed and could affect a large area depending on the range and transmit power of the jammer.
“Like any radio transmitter they can radiate beyond the intended perimeter of coverage.
The use is prohibited by extant laws of the country”.
He warned the perpetrators to obtain permission from the Commission, desist from the act or face full wrath of the law, adding that NCC is unrelenting on its responsibilities to monitor the trend.
The International Telecommunications Union (ITU) had established National & International Frequency Coordination, that is a technical and regulatory process which is intended to remove or mitigate radio-frequency interference between different radio systems which utilize the same operational frequency.
International coordination is carried out through Intergovernmental treaties in line with coordination procedures in the Radio Regulations of the ITU.
NCC’s powers are drawn from its enabling Act 2003 in Nigeria and as a national coordination under ITU to undertaken by spectrum regulators/operators within an administration to ensure coexistence between inter and intra service users of the spectrum.
Tony Ojobo, (4th from left), director, Corporate Communications (NCC), flanked by speakers and staff off NCC at the opening of a two-day capacity building/workshop for ICT journalists in Lagos on Wednesday.
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In an insightful assessment of governance standards across the continent, Mcebisi Jonas, chairman of MTN Group, has warned that Africa’s long-term economic redemption rests entirely on the independence and resilience of its core public institutions.
Speaking during the MTN’s The Y’ello Chair vodcast that debuted on August 2, 2026, the corporate titan asserted that fragile governance frameworks continue to destroy economic inclusion and starve the region of critical investments.
Jonas emphasised that building a sustainable economy requires deliberate structural effort rather than mere political promises.
According to him, Africa must consciously protect its public bodies from political interference if it ever hopes to build a globally competitive ecosystem.
Expressing deep worry over institutional decay, Jonas remarked, “You need to hardwire democracy, you need to hardwire economic growth, you need to hardwire economic inclusion. Institutions are central in that process… Once you rubbish your institutions, the country goes down the tube.”
Drawing on his own nation’s historical struggles, Jonas noted how South Africa narrowly averted a total systemic breakdown by protecting its judicial boundaries, though he cautioned that vigilance remains non-negotiable.
He observed that the ultimate test of any healthy democracy is whether a government can humbly submit to the rule of law. “There are few countries in the continent where [the] government goes to court and loses a case,” Jonas lamented, pinpointing judicial autonomy and impartial electoral commissions as the non-negotiable benchmarks of true institutional health.
Hard economic data strongly validates Jonas’s thesis. According to UNCTAD’s World Investment Report, foreign direct investment (FDI) into Africa rebounded to $97 billion in 2024, raising the continent’s share of global inflows from 4% to 6%, driven largely by 36% of global pro-investment policy reforms originating from the continent.
However, experts stress that such capital flows remain highly volatile and tend to flee at the slightest sign of political instability or judicial compromise.
Tying institutional integrity directly to investor confidence, Jonas noted that capital is fundamentally cowardly – it flows only to destinations where credibility is guaranteed by law rather than whim.
As fiscal headwinds worsen across developing economies, Jonas warned African governments against taking shortcuts or manipulating tax policies at the expense of structural credibility, emphasising that a country’s economic survival depends on predictable, independent institutions.
The 12th edition of the eWorld Forum will hold on Thursday, September 24, 2026, at the Oriental Hotel, Victoria Island, Lagos, under the theme: “The GSM Digital Milestones: 25 Years On.”
Since its inauguration in 2010, the eWorld Forum has grown into one of Nigeria’s leading platforms for dialogue on information and communications technology (ICT), bringing together policymakers, regulators, telecommunications operators, technology companies, investors, academics and other industry stakeholders to discuss the future of the country’s digital economy.
The 2026 edition coincides with the 25th anniversary of Nigeria’s GSM revolution, which began with the commercial rollout of GSM services in August 2001. Over the past two and a half decades, mobile telecommunications have transformed virtually every sector of the economy, reshaping communication, commerce, banking, education, healthcare, governance, entertainment and social interaction while accelerating digital inclusion and economic growth.
The forum will provide an opportunity for stakeholders to reflect on the industry’s achievements over the last 25 years, examine current challenges, and chart the path forward in key areas such as broadband expansion, artificial intelligence, fintech, digital infrastructure, cybersecurity, spectrum management and Nigeria’s evolving digital economy.
A major highlight of the event will be the public launch of two books authored by veteran ICT journalist, Publisher of eWorldnews and Convener of the eWorld Forum, Aaron Ukodie.
The first book, Nigeria’s GSM Revolution at 25: The Hall of Digital Pioneers and Players, has been specially published to commemorate the silver jubilee of GSM in Nigeria. The publication chronicles the remarkable evolution of the nation’s telecommunications industry and documents the vision, policies, investments, innovations and contributions of the pioneers, regulators, operators, institutions, companies and individuals whose collective efforts transformed Nigeria into one of Africa’s largest telecommunications and digital markets.
The book serves as a follow-up to Ukodie’s earlier publication, Nigerian Drivers of Digital Prosperity: The Trajectory of the Digital Evolution, Sector Analysis and Players’ Contribution, further preserving the history of Nigeria’s digital transformation.
The second publication, The Pilgrim Trail, is a deeply personal memoir that recounts the author’s life journey, professional experiences, Christian faith and reflections on God’s sustaining grace. The memoir also documents Ukodie’s recovery from the stroke he suffered in 2023 and how, despite prolonged physiotherapy and physical limitations affecting his right hand and right leg, he successfully completed both books. The work stands as a powerful testimony of resilience, perseverance, hope and unwavering faith.
Speaking ahead of the event, Ukodie said: “I am grateful for the opportunity to document both the history of Nigeria’s GSM revolution and my personal journey in The Pilgrim Trail.
“These books preserve important history while bearing testimony to God’s grace and faithfulness in my life. I look forward to sharing them with the public at the forum.”
Although both books will be officially launched during the forum, The Pilgrim Trail is already available for pre-launch orders.
According to the organisers, eWorld Forum 2026 is expected to be a landmark gathering that will celebrate one of Nigeria’s greatest technological success stories while preserving the history of the country’s digital transformation for future generations.
The forum will also honour the institutions, organisations and individuals whose pioneering efforts laid the foundation for Nigeria’s GSM revolution and continue to drive innovation across the nation’s digital ecosystem.
By Justice Winner
Nigeria’s startup ecosystem has entered a new era. Venture capital is no longer chasing bold ideas alone; investors are increasingly looking for businesses that combine innovation with sound governance, operational discipline, and long-term sustainability. As Nigeria reclaims its position as Africa’s leading destination for venture capital, founders must recognise that fundraising is no longer driven solely by product-market fit or revenue growth. Strategic communication has become a competitive advantage.
The collapse of once-promising startups despite raising millions of dollars demonstrates an important lesson: funding can accelerate growth, but reputation, trust, and transparency determine longevity. Investors now evaluate leadership credibility, governance standards, regulatory preparedness, and market positioning alongside financial performance.
Here are five strategic communication moves every startup should implement to improve investor confidence and strengthen enterprise value.
1. Build Trust Before You Need Capital
Investor relationships begin long before a fundraising round. Startups that consistently communicate their vision, milestones, customer impact, and business progress build familiarity and confidence within the investment community.
Rather than disappearing between funding announcements, founders should establish a regular cadence of updates through media engagements, company announcements, newsletters, and thought leadership. Consistent visibility demonstrates momentum, reduces uncertainty, and helps investors understand the long-term trajectory of the business.
Trust compounds over time, making fundraising conversations significantly easier when capital is eventually required.
2. Position Founders as Industry Thought Leaders
Increasingly, investors back founders as much as they back products.
Founders who contribute meaningfully to conversations around regulation, technology, financial inclusion, climate innovation, healthcare, or digital infrastructure establish themselves as credible industry leaders rather than startup operators chasing funding.
Strategic media interviews, opinion articles, conference speaking engagements, podcasts, and executive profiling help build authority. This visibility often places founders on the radar of venture capital firms long before formal introductions are made.
Strong executive visibility also reassures investors that company leadership can effectively represent the business during partnerships, regulatory engagements, and future expansion.
3. Communicate Governance as Clearly as Growth
One of the biggest lessons from recent startup failures is that rapid growth without strong governance creates significant investor risk.
Strategic communication should extend beyond customer acquisition and product launches. Founders should proactively communicate governance improvements, compliance initiatives, board appointments, internal controls, cybersecurity measures, and risk management practices.
Institutional investors increasingly evaluate operational maturity before deploying capital. Demonstrating transparency around governance signals that the company is built for sustainable growth rather than short-term expansion.
Clear governance messaging transforms compliance from a back-office function into an investor confidence strategy.
4. Own Your Narrative Before Others Do
Every startup has a story. The question is whether the company tells it first.
Without deliberate communication, external stakeholders—including competitors, critics, or market speculation—often define public perception. During periods of economic uncertainty, this can significantly influence customer confidence and investor sentiment.
A strategic communications plan should clearly articulate what problem the startup solves, why it matters, how the business creates measurable impact, and what differentiates it within the market.
Narrative ownership also becomes essential during difficult periods. Whether facing product challenges, regulatory changes, fundraising delays, or broader market volatility, startups that communicate openly and consistently are far more likely to preserve stakeholder trust than those that remain silent.
5. Showcase Impact, Not Just Investment
Funding announcements generate headlines, but sustained investor interest comes from demonstrating measurable impact.
Startups should regularly communicate meaningful business metrics, customer success stories, operational milestones, employment generation, market expansion, technology innovation, and contributions to national development.
Nigeria’s most attractive ventures increasingly solve structural challenges—from financial inclusion and agricultural distribution to clean energy and logistics. Communicating this broader economic impact positions startups as long-term infrastructure builders rather than short-term technology companies.
Investors increasingly seek businesses capable of generating sustainable value while contributing to broader economic transformation. The stronger the evidence of impact, the stronger the investment case.
Nigeria’s venture capital ecosystem continues to mature despite global economic headwinds. Improved foreign exchange stability, progressive policies such as the Nigerian Startup Act, increasing sector diversification, and stronger institutional participation have reinforced the country’s position as Africa’s leading innovation hub. However, capital is becoming more selective.
For today’s founders, strategic communication is no longer a marketing exercise—it is a business function that directly influences investor confidence, corporate reputation, partnerships, customer trust, and ultimately valuation. Companies that invest early in building credibility, communicating transparently, and positioning themselves as trusted market leaders will be better equipped to attract long-term capital and navigate future market cycles.
In an increasingly competitive investment landscape, startups that communicate strategically will not simply raise capital—they will command stronger valuations, build more resilient brands, and shape the next chapter of Nigeria’s innovation economy.
By Justice Winner, Senior Account Manager, IVI PR
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