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NCC Blames Taxes for Poor QoS, Warns Against Unauthorized Radio

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Eugene Juwah, EVC, NCC
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Peter Igho, chairman, Nigerian Communications Commission (NCC) has decried multiple taxation on telephone service providers by different levels of governments, denials of rights of way for expansion of telecommunication infrastructure and vandalization of equipment as the major factors militating against the attainment of quality service in the country’s telecommunication sector, regarded as one of the fastest growing in the world.

This is coming as the commission yesterday warned that it is illegal to sell, install or use in Nigeria any Radio Frequency (RF) Jamming device without its authorization.

But speaking during a courtesy call on Dr. Olusegun Mimiko, Ondo State governor, in his Akure Office during the week,   Igho, appealed to governments to ease these burdens for the sector to record the desired growth.

The NCC chairman specifically appealed to Mimiko, who is a member of the National Economic Council on Multiple Taxation, Levies and Charges on ICT Infrastructure in Nigeria, under the chairmanship of Namadi Sambo, Vice-President,to further influence the reduction in the taxes and levies payable by telecommunication companies operating in Nigeria.

He described the outlined impediments as being beyond the scope of the NCC as the regulatory body of the telecommunication industry “but within the mandate of the government”, and that the commission is already tackling those under its control to achieve maximum results.

 According to him, “the issue of right of way and multiple taxations deserves serious attention. There are multiple taxations and regulations that await the service providers at the various levels of government, including state governments and even some communities.

“In most cases, unfortunately, telecom masts and towers easily become specific targets for multiple taxes and regulations even where there are other masts and towers in existence, or even when appropriate taxes have been imposed at the Federal level.

 “The resolution of these issues would go beyond enhancing quality of service as it would contribute to expansion of infrastructure and attraction of investment in the sector for the benefit of the nation.
 “As we all know, rights of way for deployment of infrastructure determines the ease with which service providers can easily and quickly deploy or add new infrastructures at a given time and place. Related also is the vandalization of equipment across the nation, which also contributes negatively to quality of service.”
 
The NCC boss, who was accompanied on the visit by members of the board and management of the commission also blamed ignorance of how the communication system works across the globe on the way authorities in Nigeria seek to limit the infrastructure of the service providers especially in the erection of masts.
 
He said: “In the United Kingdom, there are more than 65,000 base stations for telecommunication services in a land that is far less than Nigeria’s. Nigeria is yet to achieve 25,000 installations across its huge land mass, yet many feel that we already have enough and are defacing the environment.

“This of course is causing infrastructure deficit and the situation is alreasy becoming very discouraging to the service providers who are being forced to depend on very few base stations to serve the populace.”

Igho however sought the support of the Ondo governor as the commission according to him, “is currently pursuing a major broadband infrastructure deployment programme and we would expect progressive governments to join hands with us and also plan ahead to tap on these potentials.”
  
He also disclosed that the commission is currently putting on efforts in the provision of Emergency Communication Centres (ECC) across the country and that by this, the NCC “has elected to assist the Federal and state governments to introduce this most desired service across the nation in partnership with state governments.

“The pilot of these centres in Awka and Minna were currently commissioned. Few more centres located in some other state would be commissioned soon. It may not be out of place to say that all citizens of Ondo state would appreciate this service.”

 Mimiko who requested the NCC to assist the state in the provision of a three-digit line to be deployed in the operations of the state’s intervention programmes in healthcare delivery such as the Abiye Safe Motherhood programme, the Trauma and Kidney Care Centres, charged the commission to put in place a quality measurement mechanism ‘that will tell us the efficiency of our telecom service.”

According to him, “the perception of Nigerians that the service providers are only out to cheat them and milk them dry must be changed and the NCC must see to it because for each minute that subscribers are denied usage of their telephones through bad service, billions of naira are skimmed from them.”

Elsewhere, NCC said it is illegal to sell, install or use in Nigeria any Radio Frequency (RF) Jamming device without its authorization.
 
Radio Frequency (RF) Jammers are devices used to disrupt or prevent communication via a broadcasted RF signal.

“Individual towers partition cities into small sections called cells. As a cell phone user traverses the cells in an area, the signal is passed from tower to tower.

Jamming devices take advantage of this fact by transmitting on the spectrum of radio frequencies used by cellular devices.

Through its concurrent transmission, the jamming device is able to disrupt the two-way communication between the phone and the base station. This form of a denial-of-service attack inhibits all cellular communication within range of the device.

Thus, “Radio jamming is the (usually deliberate) transmission of radio signals that disrupt communications by decreasing the signal to noise ratio”.

Speaking at the opening of a two-day capacity building/workshop for ICT journalists in Lagos, Engineer Austine Nwaulune, director, Spectrum Administration at NCC lamented the spray in radio frequency jammers usage in churches, mosques, hotels and other social outlets, especially without the permission of the Regulator.

He said that the effect is evident in the low quality of service (QoS) which has become topical in the industry in recent time, particularly, polarizing the Regulator, operators and telecom subscribers in the country.

He said, “These devices are illegal to sell, install or use in Nigeria without authorisation from the Commission and have been found to be used by Hotels, Security operatives, Courts, Religious institutions to prevent the operation of phone devices in their premises and areas of security concerns.

“They contribute to degrade the QoS in the areas they are deployed and could affect a large area depending on the range and transmit power of the jammer.

“Like any radio transmitter they can radiate beyond the intended perimeter of coverage.

The use is prohibited by extant laws of the country”.

He warned the perpetrators to obtain permission from the Commission, desist from the act or face full wrath of the law, adding that NCC is unrelenting on its responsibilities to monitor the trend.

The International Telecommunications Union (ITU) had established National & International Frequency Coordination, that is a technical and regulatory process which is intended to remove or mitigate radio-frequency interference between different radio systems which utilize the same operational frequency.

International coordination is carried out through Intergovernmental treaties in line with coordination procedures in the Radio Regulations of the ITU.

 NCC’s powers are drawn from its enabling Act 2003 in Nigeria and as a national coordination under ITU to undertaken by spectrum regulators/operators within an administration to ensure coexistence between inter and intra service users of the spectrum.

Tony Ojobo, (4th from left), director, Corporate Communications (NCC), flanked by speakers and staff off NCC at the opening of a two-day capacity building/workshop for ICT journalists in Lagos on Wednesday.

 


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NCC Begins Review Telecom Termination Rates after 8 Years

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Nigerian Communications Commission (NCC) has commenced a comprehensive review of Mobile Termination Rates (MTR) eight years after the current rates were introduced, citing changing economic realities, technological advancements and shifts in telecommunications traffic patterns.

NCC Begins Review Telecom Termination Rates after 8 Years

Mobile Termination Rates are regulated fees paid by one operator to another to complete calls across networks.

They influence competition, investment, and retail pricing.

The exercise, kicked off in Lagos at a mobile termination rate stakeholder forum on Tuesday, brought regulators, operators and industry participants into a structured process to reassess wholesale pricing rules that govern payments between networks for completing voice calls.

Speaking at a stakeholders’ engagement in Lagos, Mrs Omotayo Mohammed, head of Competition and Tariff at the NCC, said the review had become necessary because the existing rates no longer reflect prevailing operational and economic conditions in the telecommunications sector.

According to her, the current MTR stands at N3.90 per minute for generic operators and N4.70 per minute for new entrants, rates that have remained unchanged since 2018.

Mohammed noted that the telecommunications landscape has undergone significant changes over the years, driven by naira depreciation, rising inflation, escalating energy costs and evolving consumer behaviour.

“The foundation of wholesale interconnection affects every stakeholder in this room. Misaligned termination rates can enable dominant operators to foreclose smaller competitors, deter infrastructure investment and ultimately burden consumers through inflated retail prices,” she said.

She explained that the deployment of 5G networks, artificial intelligence (AI)-driven services and Internet of Things (IoT) applications has altered network usage patterns beyond what was envisaged in the 2018 cost model.

Mohammed further observed that over-the-top (OTT) platforms such as WhatsApp and Telegram now account for a significant share of voice and messaging traffic, reducing dependence on traditional interconnection services.

To drive the review process, the NCC has engaged KPMG as consultant for the study and stakeholder engagement exercise, which is expected to last four months.

The exercise will also examine issues relating to Unstructured Supplementary Service Data (USSD) services and application-to-person (A2P) short message service (SMS), both of which have become increasingly critical to Nigeria’s digital economy.

Mohammed stated that the review is being conducted in line with Sections 4, 96, 97 and 108 of the Nigerian Communications Act 2003, which empower the commission to promote investment, protect consumers and ensure fair competition.

She said the study would establish a cost-reflective MTR framework across different technology generations, operator categories and clearing house arrangements.

The review will also cover international termination rates (ITR) to tackle grey-route traffic concerns, develop a pricing framework for mobile virtual network operators (MVNOs) and assess the current asymmetric rate structure between established operators and new entrants.

“The consultancy adopts an evidence-based and consultative approach. Stakeholders will have opportunities to submit their views and validate assumptions before any determination is made,” Mohammed assured.

She added that the review is expected to enhance retail affordability, improve access to digital financial services and enable operators to recover costs in line with prevailing capital and operational expenditure realities.

According to her, transparent and cost-reflective rates will encourage infrastructure investment and boost investor confidence in Nigeria’s digital economy.

Mohammed also assured stakeholders that the NCC would make its methodology, key assumptions and cost model parameters available throughout the process to ensure transparency and accountability.

In her remarks, Mrs Nnenna Ukoha, director of Public Affairs at the NCC,  noted that mobile termination rates remain central to pricing structures, competition, service quality and overall consumer experience.

“We are particularly encouraged by the rapt attention, intellectual rigour and keen interest demonstrated by participants throughout today’s session.

“This active engagement reflects not only the relevance of the issues discussed but also a shared commitment to the sustainable growth and development of Nigeria’s telecommunications sector,” Ukoha said.

She stressed that discussions at the forum highlighted both the challenges and opportunities associated with the MTR determination process and underscored the need for sustained stakeholder engagement.

Ukoha reiterated that the consultation window remains open and encouraged industry stakeholders to submit additional inputs, data and perspectives to support a balanced, forward-looking and sustainable outcome for the sector.

She reaffirmed the NCC’s commitment to collaboration and inclusive regulation aimed at building a resilient, competitive and future-ready telecommunications industry.


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Airtel Africa Foundation Completes Year One Scholarship Disbursement for 100 Tech Scholars in Nigeria

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The Airtel Africa Foundation, through Airtel Nigeria, has completed the disbursement of first year funding to the first cohort of 100 beneficiaries under its flagship Airtel Africa Tech Fellowship Programme.

The initiative, which was launched to support high-performing but financially disadvantaged 100-level students studying technology-related courses in public universities, covers tuition, accommodation, stipends, and other essential materials such as laptop computers.

Each of the beneficiaries received an average of ₦500,000, making a total of ₦50 million disbursed as of May 29, 2026.  Funding will continue, the Foundation has said, through the duration of the students’ four-to-five-year academic programmes.

The 100 recipients, referred to as Airtel fellows, were selected through an independent process from accredited public universities across Nigeria and are enrolled in courses including Computer Science, Information Technology, Data Science, Software Engineering, Cybersecurity, Artificial Intelligence, among others.

Participating institutions in the first batch of the scholarship scheme are the University of Lagos (UNILAG), the University of Nigeria, Nsukka (UNN), Ahmadu Bello University (ABU), the University of Benin (UNIBEN), Obafemi Awolowo University (OAU), the University of Ilorin (UNILORIN) and Tai Solarin University of Education (TASUED).

Commenting on the milestone, Chairman of Airtel Africa Foundation, Dr. Segun Ogunsanya, said, “We are not just funding education; we are building a pipeline of skilled innovators who will contribute meaningfully to Africa’s digital economy. The transparency of this process and the full delivery of our commitment to these 100 scholars are matters of great pride for the Foundation.”

Also speaking on the progress, the Chief Executive Officer of Airtel Nigeria, Dinesh Balsingh, noted that the initiative reflects Airtel’s long-standing commitment to empowering the youth through education and digital inclusion.

“At Airtel Nigeria, we believe that the future of our country lies in the hands of our youth. This ₦50 million disbursement is proof that when we say we are committed to empowering young Nigerians, we mean it fully and transparently. I congratulate every scholar and encourage you to make the most of this opportunity. Your success is our success,” he said.

The Airtel Fellowship Tech Fellowship forms part of the Foundation’s efforts to equip African youth with advanced digital and technical skills, within its broader F.E.E.D agenda which focuses on Financial Inclusion, Education, Environmental protection and Digital Inclusion.

Beyond financial support, the initiative is designed to equip beneficiaries with the skills, mentorship, and exposure required to thrive in an increasingly digital world.


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NDSF@17: Nigeria Must Be an “Active Architect” in Global Digital Compacts

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As the world enters a pivotal era of digital policy negotiations, the 17th Nigeria DigitalSENSE Forum (NDSF) on Internet Governance for Development (IG4D) has set a clear mandate: Nigeria must evolve from a spectator to a leader in global digital governance.

NDSF@17: Nigeria Must Be an "Active Architect" in Global Digital Compacts

R-L Delegation of the Executive Vice Chairman, Nigerian Communications Commission (NCC) led by Assistant Director, Mrs. Doyin Aiyenitaju and Mrs Olubunmi with the chairman Nigeria DigitalSENSE Forum on Internet Governance for Development (NDSF-IG4D) 2026, and Director, Strategic Business at ipNX, Dr. Olusola Teniola (hon) and Lead Convener of NDSF 2026 and Lead Convener, NDSF and Group Executive Editor, ITREALMS Media group, Ogbuefi Remmy Nweke during the event held at Welcome Centre Hotels, International Airport Road, Lagos.

In his welcome address at the forum, which convened on Thursday, June 11, 2026, at the Welcome Centre Hotels, Lagos, the Lead Convener of the NDSF and Group Executive Editor of ITREALMS Media Group, Ogbuefi Remmy Nweke, issued a rallying cry to industry stakeholders. “As the world negotiates the next phase of global digital compacts, Nigeria must not merely be a spectator; we must be an active architect,” Nweke declared.

Echoing this sentiment, the Chairman of the forum, Dr. Olusola Teniola, challenged participants to ensure that the multi-stakeholder dialogue translates into tangible progress. Emphasizing that “the ultimate measure of digital transformation is the positive impact it has on citizens and communities,” Dr. Teniola urged stakeholders to move beyond talk and commit to concrete, measurable, and actionable outcomes.

He further noted that “the complexity of today’s digital ecosystem requires stronger collaboration among government, the private sector, civil society, academia, the technical community, development partners, and users themselves” to realize the WSIS vision of an inclusive, people-centered information society.

To achieve this, Nweke emphasized the urgent need to strengthen Nigeria’s digital foundations, noting that true digital sovereignty requires robust infrastructure, including data center interconnectivity and carrier-neutral protections.

He further advocated for the expansion of Digital Public Infrastructure (DPI) to boost the .ng domain brand and support the SMEs that drive the national economy.

The forum also prioritized the empowerment of the next generation through several key initiatives:

The newly optimized Women, Youth & Students Track, which equipped attendees with cybersecurity skills through a “Phishing @ A Glance” presentation sponsored by the DNS WomenNG Foundation.

The formal adoption of the “2026 Nigerian Youth Declaration on Digital Rights” by secondary school participants, ensuring young voices are central to the policy conversation.

The launch of the 2026 National DigitalSENSE Youth Essay Competition, designed to institutionalize youth advocacy and digital rights awareness nationwide.

Nweke concluded by thanking the forum’s institutional partners, including the NCC, NITDA, ALTON, ISOC Nigeria, Digital Realty, DNS WomenNG Foundation, IHS Nigeria, and NLNG; for their commitment to the multi-stakeholder synergy necessary to bridge the digital divide.


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