Telecom

NCC is a Flagship Public Institution Impacting Lives Positively – Alake of Egbaland

Published

4 years ago

May 7, 2022

L - R Mr. Clem Omife, Deputy Director, Nigerian Communications Commission, NCC; Mr. Efosa Idehen, Director, Consumer Affairs Bureau, NCC ; Hajiya Mistura Aruna, Assistant Director, NCC; HRM Oba Adedotun Aremu Gbadebo, Okukenu IV, the Alake and Paramount Ruler of Egbaland, the egba; Mr. Adeleke Adewolu, Executive Commissioner, Stakeholder Management NCC; Mr. Yomi Arowosafe, Zonal Controller, Lagos During the Courtesy visit to the Palace and Village Square Dialogue recently in Abeokuta, Ogun State.

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The Alake of Egbaland, Oba Adedotun Aremu Gbadebo, Okukenu IV, has applauded the regulatory strides of the Nigerian Communications Commission (NCC) in ensuring accelerated growth of telecommunications sector, thus making the sector a flagship enabler of Nigeria’s prosperity.

L – R Mr. Clem Omife, Deputy Director, Nigerian Communications Commission, NCC; Mr. Efosa Idehen, Director, Consumer Affairs Bureau, NCC ; Hajiya Mistura Aruna, Assistant Director, NCC; HRM Oba Adedotun Aremu Gbadebo, Okukenu IV, the Alake and Paramount Ruler of Egbaland, the egba; Mr. Adeleke Adewolu, Executive Commissioner, Stakeholder Management NCC; Mr. Yomi Arowosafe, Zonal Controller, Lagos During the Courtesy visit to the Palace and Village Square Dialogue recently in Abeokuta, Ogun State.

The Paramount Ruler gave the commendation when the Executive Commissioner, Stakeholder Management (ECSM) of NCC, Adeleke Adewolu, led a delegation of NCC staff to the state where the maiden edition of the Village Square Dialogue (VSD) was organised by NCC in Abeokuta.

The VSD, a version of the Telecom Consumer Conversation (a strategic, multistakeholder consumer outreach programme of NCC), took place at the 92-year-old Centenary Hall, adjacent the Alake’s Palace.

The VSD is specially conceived by the NCC to interact with telecom consumers at the grassroots for the purpose of sensitising telecom consumers through information sharing, education and advocacy on telecommunications-related issues. Importantly, the forum provides opportunity for telecom consumers in the rural areas to make contributions to the governance process of the telecom ecosystem, and to equally engage their service providers to resolve complaints.

Oba Gbadebo, who was the Royal Father of the Day at the event, and was represented by Oluwo of Ake, Egbaland, Chief Samuel Tanimowo, said “One of the public institutions, whose activities are felt by the generality of Nigerians in many positive ways is NCC and the leadership of the Commission must be commended for its doggedness in ensuring that Nigerians enjoy the benefits of digital revolutions.”

The monarch, who was unequivocal in describing NCC as a flagship public institution positively impacting lives of all Nigerians, also particularly commended Adewolu, an indigene of the state, for his positive representation of the people of Owu Kingdom, Ogun State, where he hails from.

“We also thank you and your entire Board and Management for bringing the first edition of the Village Square Dialogue to us in Ogun State. This is a testament to how important you take our state, which has contributed tremendously to the socio-economic and political history of Nigeria,” the first-class monarch said.

The leading monarch’s assertion was underscored by the Iyaloja of Egbaland, Chief Oluwakemi Oloyede, who thanked the NCC for the sensitization programme, which she said, had benefited not only the market women and men who attended the event but also the entire telecom consumers present, who cut across social strata.

“We have listened to all you have told us as telecom consumers, we would always recall the information when you have left us and we would also ensure that we take all measures possible to join hands in protecting telecom facilities in our vicinities for improved quality of service delivery. From all indications, doing this is for our own benefits as consumers,” Iyaloja Oloyede stated with conviction of a good listener and leader.

Earlier in his welcome address, Adewolu, who once served as a Commissioner for Special Duties and Inter-Governmental Affairs in the State, called on the community leaders and people of Ogun State to take ownership of telecommunications infrastructure in their localities and protect them from vandalism or theft.

The ECSM said Ogun State is central to telecoms growth in Nigeria in that it hosts one of the largest concentration of users of telecoms services in Nigeria, with an active subscriber base of over eight million users as at the Fourth Quarter of 2021, according to the data from the National Bureau of Statistics (NBS).

“This huge subscriber base is supported by a dynamic ecosystem of service providers, dealers, marketers and innovators. We are, therefore, here to host the maiden edition of the NCC-instituted Village Square Dialogue and to salute the legendary entrepreneurial spirit of the people of Ogun State.

“On behalf of the Commission, I also thank you for the warm reception accorded us and the warmth traditionally accorded telecom service providers to bolster infrastructure development”, Adewolu said.

Addressing the audience further, Adewolu said telecoms services have long been recognised as the easiest and cheapest means of meeting critical socio-economic needs such as education, financial inclusion, economic empowerment and deepening social interactions.

Accordingly, Adewolu said the infrastructure through which these services are provided are called the “infrastructure of infrastructures” because they enable the digitization and seamless connectivity of all other socio-economic sectors.

“Without telecoms infrastructure, we cannot communicate with friends and family over long distances at the touch of a button, and we cannot conduct banking, insurance, governmental services, education, entertainment and many other activities with ease without telecommunications.

“This means that telecoms infrastructure are critical to modern existence, and we must all do what we can to ensure that we tackle anything that affects their seamless operation”, Adewolu emphasised.

“Issues like hostile communities, the theft of diesel, batteries and power-generating sets, digging up fiber lines, sealing/locking-up of Base Transceiver Station (BTS) sites and such other illegal activities must be tackled decisively by all of us. I therefore urge you all to please see telecoms infrastructure as your own, and to protect them as communal property.

“Anybody that tampers with telecoms infrastructure is tampering with your future and the future of your children – they should be resisted and reported,” the ECSM stated.

Also at the event, NCC’s Director of Consumer Affairs (DCA), Efosa Idehen, made a presentation elucidating on how NCC protects the interests, rights and privileges of telecom consumers. The DCA emphasized consumer obligations, especially in the area of telecoms infrastructure protection in order to ensure improved quality of service (QoS) and better quality of experience (QoE).

Similarly, a Principal Manager in the Technical Standards and Network Integrity (TSNI) Department of NCC, Kunle Olorundare, spoke on contributions of telecoms to the economy, mobile network development, the benefits of telecoms, network outages and their causes, and he enjoined consumers to protect telecoms infrastructure.

“By protecting the infrastructure, you are protecting every service offered on the network. You are protecting your money (Mobile Banking), your Jobs (Recharge Card and Phone business), your children’s future (Learning on the internet) and even your community (Social communication),” Olorundare said to restate the centrality of telecommunications to individuals and businesses.

The event was oversubscribed as the venue was filled to the brim with traditional rulers and other community leaders, market women and men, other telecom consumers from all walks of life, and representatives of telecoms consumers and service providers.

Also, more than 90 per cent of the forum’s communication was conducted in Yoruba language which is spoken and understood by majority of the people in the environment, and also in Pidgin English. This choice of languages used at the forum enhanced comprehension and participation at event, and also bolstered the appreciation of the important role NCC plays in promoting the consolidation of the growth of the telecom industry.

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Ugo Onwuaso

Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Telecom

Qualcomm Completes Third Edition of Make in Africa Startup Mentorship Program

Published

20 hours ago

December 18, 2025

Chike Onwuegbuchi

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Qualcomm Technologies Inc. has announced the successful completion of its third annual Make in Africa (QMIA) Startup Mentorship Program, marked by the virtual Make in Africa Finale 2025. The initiative underscores Qualcomm’s long-term commitment to fostering Africa’s vibrant innovation ecosystem through the broader Qualcomm Africa Innovation Platform.

Highlights:

The 2025 Qualcomm Make in Africa program supported ten innovative startups from Kenya, Tunisia, Nigeria, Benin and Senegal, each addressing local challenges by developing tech-enabled solutions across critical sectors such as healthcare, sustainable agriculture, climate resilience and mobility.
This year, the program attracted more than 400 applications from 19 countries, showcasing remarkable talent across the continent.
Farmer Lifeline, of Kenya, was announced as the 2025 Wireless Reach Social Impact Fund winner, recognizing its impactful use of wireless technology.
Applications for Qualcomm Make in Africa 2026 are now open. Applicants can visit the Qualcomm website to apply.

As a flagship initiative of Qualcomm, the equity-free program shines a spotlight on the creativity and drive of African founders leveraging advanced technologies such as AI, 4G/5G, robotics, connectivity and IoT to address pressing real-world challenges.

Now in its third year, the program remains steadfast in its mission to accelerate early-stage technology startups by providing tailored mentorship, targeted business coaching, expert engineering consultation and comprehensive intellectual property protection guidance – exemplified by resources such as Qualcomm’s L2Pro Africa training. This holistic support empowers founders to transform their visionary ideas into sustainable, market-ready solutions.

“This year’s cohort has demonstrated incredible ingenuity, transforming complex challenges into scalable, tech-driven solutions that will drive social and economic impact across the continent,” said Elizabeth Migwalla, Vice President International Government Affairs, Qualcomm Incorporated.

“Innovation is the driving force behind Africa’s future, and this year’s startups are a brilliant demonstration of that. The African Telecommunications Union (ATU) is proud to partner with Qualcomm for the Make in Africa 2025 program,” said John Omo, Secretary General of the ATU. “We are working to harmonize spectrum management policies, regional standards, and open data practices, but we know that true progress relies on large-scale support. That’s why we call on governments, universities, investors, and industry to support these initiatives – and any endeavor that places African ingenuity at the forefront.”

The 2025 cohort includes the following groundbreaking startups:

Aframend (Nigeria): Uses AI to explore African medicinal plants for new drug discovery and aims to turn local remedies into safe, affordable treatments for diseases.
AmalXR (Tunisia): Offers AI-powered virtual rehabilitation sessions on everyday devices, enabling easy patient and clinician progress tracking.
Archeos (Benin): Automates fish farming with solar-powered sensors and feeders, providing real-time data on water quality and feeding levels for improved fish health.
ClimatrixAI (Nigeria): Installs connected weather and flood stations with an AI platform to forecast street-by-street risk, enhancing early warnings and disaster response for local communities.
Ecobees (Tunisia): Builds smart hive monitors and a digital platform for real-time insights into beehive-health, to protect bees and crops that depend on them.
Edulytics (Senegal): Applies AI on handheld ultrasound devices for early detection of liver disease, aiming to make this special screening widely accessible.
Farmer Lifeline (Kenya): Deploys small, solar-powered devices that scan fields for pests and diseases and send alerts straight to farmers’ phones to protect crops.
Pollen Patrollers (Kenya): A women-led agritech startup using connected hive technology and AI to keep bee colonies healthy.
Solar Freeze (Kenya): Provides solar-powered cold rooms with remote monitoring enabling farmers to keep fruits and vegetables fresh and increase earnings.
Pixii Motors (Tunisia): Designs electric scooters with smart batteries that can be swapped in and out at local stations, aiming to revolutionize urban mobility.

Wireless Reach Social Impact Fund Winner

Kenyan innovator, Farmer Lifeline, was announced as the winner of the 2025 Wireless Reach Social Impact Fund. The fund, sponsored by Qualcomm® Wireless Reach™ Initiative, champions the innovative use of wireless connectivity to address pressing community. As the winner, Farmer Lifeline will receive dedicated funding and tailored technical support to scale its groundbreaking solution.

“Farmer Lifeline stood out with its innovative small solar-powered devices that scan fields to detect pests and diseases. This technology enables local farmers to effectively protect their crops, significantly increase yields, and improve food security”, stated Erica Ciaraldi, Vice President, Wireless Reach, Qualcomm Incorporated.

“Their visionary approach and dedication to agricultural resilience have positioned them as leaders in their field. They are driving meaningful change for smallholder farmers and inspiring others across the continent. This fund will empower them to scale their impact further, enabling broader reach and deeper influence across Africa and the world.”

In recognition of the groundbreaking innovations demonstrated by all finalists, each will receive stipends designed to accelerate their growth, support strategic development and safeguard their intellectual property. This comprehensive support underscores Qualcomm’s commitment to fostering innovation and ensuring these visionary projects can thrive sustainably.

Looking ahead: Launch of Qualcomm Make in Africa Startup Mentorship Program 2026

Building on the significant success of previous years, Qualcomm is excited to launch the fourth year of the program in 2026.

Applications for the 2026 Qualcomm Make in Africa cohort can be found at the Qualcomm website.

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Telecom

Fynd Expands Global Footprint, Adds Africa With Surtee Group Partnership

Published

20 hours ago

December 18, 2025

Ugo Onwuaso

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Fynd, an AI-native retail technology platform backed by Reliance Retail Ventures Limited, today announced its official expansion into South Africa, onboarding Surtee Group – one of the region’s most established luxury and fashion retailers – as its first strategic customer in the market. This milestone marks a pivotal moment for African retail, as legacy brands begin embracing digital transformation to meet the demands of a rapidly evolving consumer landscape.

Fynd

Fynd’s entry into Africa reflects its commitment to enabling digital transformation in high-growth retail markets worldwide. The move also comes at a turning point when South Africa’s e-commerce sector is projected to exceed R130 billion ($7.48 billion) in 2025, capturing nearly 10% of total retail sales – a fourfold increase since 2020.

According to Statista, South Africa is expected to have 11.7 million e-commerce users in 2025, with projections reaching 21.5 million by 2029. This growth is being driven by rising internet penetration, mobile-first shopping behaviour, and increasing trust in digital platforms. To meet rising consumer expectations, businesses are investing in AI and unified commerce platforms. Fynd’s scalable, AI-native stack is built to support this shift, enabling agility, personalisation, and operational efficiency.

“South Africa’s retail landscape is evolving fast,” said Ronak Modi, Chief Business Officer – Global at Fynd. “Consumers expect seamless, personalised experiences across every channel, and retailers need agile, intelligent infrastructure to keep up. Our platform is built to unify disconnected systems, speed up fulfilment, and elevate customer engagement; all without adding operational complexity.”

“South Africa is an exciting addition to our global footprint. The market is digitally ambitious, brand-forward, and ready for intelligent commerce infrastructure. Our goal is to help local retailers unify siloed systems, personalise engagement, and accelerate fulfilment without adding complexity.”

Surtee Group operates 94 boutiques and 2 e-commerce sites, comprising the multi-branded stores Levisons and the mono-brand boutiques, namely, Giorgio Armani, Michael Kors, Lacoste, Hugo Boss, VERSACE, TOD’S, Salvatore Ferragamo, Versace Jeans Couture, Emporio Armani, Burberry, Jimmy Choo, Luminance, Paul Smith, Coach, and Armani Exchange. They will implement Fynd’s unified commerce stack, including Storefronts, Order Management System (OMS), Warehouse Management System (WMS), and Clienteling tools to connect in-store and online operations, streamline inventory visibility, and launch brand-specific ecommerce storefronts across its brand portfolio.

While online retail continues to surge, offline sales still represent the vast majority of revenue for retailers in the country. Fynd will enable Surtee Group to unify its offline inventory online, power ship-from-store capabilities, and improve both margins and sell-throughs. Additionally, products like Clienteling will empower in-store teams to engage customers better and drive incremental sales through personalised recommendations and seamless omnichannel experiences.

Fynd’s entry into the market is designed to meet this demand. Its AI-native platform enables real-time stock visibility, ship-from-store capabilities, dark store orchestration, and intelligent customer engagement all within a single scalable solution.

As part of its digital transformation roadmap, Surtee Group aims to consolidate its leadership in luxury and fashion retail while expanding into e-commerce and improving omnichannel agility.

“We were looking for a partner who understood both the technical and strategic dimensions of unified commerce,” said a Surtee Group spokesperson. “Fynd stood out for their proven scalability, consultative approach, and deep experience with global fashion brands, many of which align with our portfolio. Their unified stack enables us to modernise operations while building a connected, brand-first customer experience.”

Fynd has already scaled across India, the GCC, and Southeast Asia, and now adds Africa to its regional presence. With Surtee Group leading the transformation, Fynd is positioned to play a key role in powering unified commerce adoption across South Africa’s growing digital economy.

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Telecom

AI Meets Governance: Anambra Rolls Out SmartGov for Seamless Citizen Interaction

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20 hours ago

December 18, 2025

Ugo Onwuaso

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Anambra State has taken another decisive step in digital governance with the BETA launch of SmartGov (https://smart.anambrastate.gov.ng), its digital government services platform designed to simplify how citizens access its over 31 public services anytime and anywhere.

Anambra Rolls Out SmartGov

SmartGov is powered by Artificial Intelligence (AI), enabling citizens to interact with government through natural conversations rather than complex procedures or paperwork. At the core of the platform is NORA, an intelligent digital assistant trained on Anambra State government services, processes, and directories.

This launch further cements Anambra’s leadership in digital transformation, coming on the heels of its recognition at the recently held National Council on Communications, Innovation and Digital Economy (NCCIDE), where the State won four major national awards, including Best Overall Performing State in Digital Technology Development and Best State in Human Capital Development.

SmartGov serves as a single digital gateway to official government information, services, and platforms across the State.

Using AI, the platform understands citizens’ questions and guides them accurately to the right service, requirement, or process.

Through a simple three-step interaction, citizens can:

1. Ask questions about any government service in plain language

2. Receive intelligent AI-driven guidance that directs them to the correct procedure, requirements, or platform

3. Get answers or complete transactions online, via WhatsApp, or through voice-enabled access

The platform currently covers eight major service categories, including Taxes and Revenue, Land and Property, Business Services, Health, Education, Security and Complaints, Transport and Vehicles, and Culture and Tourism.

With 24-hour availability and multilingual support in English and Igbo, SmartGov removes traditional barriers such as office hours, location, and unnecessary bureaucracy, making government services more inclusive and accessible.

From business-related inquiries to renewing vehicle papers, paying taxes, or locating the nearest health facility, SmartGov guides users clearly and seamlessly through each step of the process, ensuring accuracy and consistency across government interactions.

The BETA launch also showcases Anambra’s technical innovation by bringing together AI, voice-enabled access, and WhatsApp connectivity into one unified platform, all supported by a continuously updated government service directory.

This development positions Anambra as a national reference point for citizen-focused eGovernment, building on strong policy direction, sustained digital infrastructure investments, and a deliberate focus on human capital development.

Describing the platform and its functionality, Chukwuemeka Fred Agbata (CFA), MD/CEO of the Anambra State ICT Agency, said SmartGov was built with citizens at the center.

“SmartGov is more than a service directory. It is an intelligent gateway that makes government interactions simple, fast, and reliable.”

He added that Mr Governor, Prof. Chukwuma Charles Soludo, CFR, has consistently emphasized technology as the backbone of governance through the Everything Technology, Technology Everywhere vision.

“SmartGov is a practical expression of this vision. By embedding AI into everyday government services, Anambra State is making governance more transparent, accessible, and efficient for Ndi Anambra.”

As part of the BETA phase, SmartGov also has a dedicated feedback channel to support continuous improvement. Citizens are enjoined to submit feedback via https://smart.anambrastate.gov.ng/feedback

In addition to existing channels such as the Grievance Redress Mechanism (GRM) and official email platforms, NORA, the AI digital assistant, is also available to guide users through the feedback process where required.

“As we refine SmartGov during this BETA phase, we invite Ndi Anambra to explore the platform, use it actively, and share feedback to help us make it even better,” CFA concluded.

SmartGov is now live at https://smart.anambrastate.gov.ng, ushering in a new era of AI-enabled, citizen-centric governance in Anambra State and advancing Mr Governor’s Smart Mega City vision, where innovation is expected, not optional.

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