Telecom
NCC Restates Commitment to QoS Provisioning

Nigerian Communications Commission (NCC) has reiterated its commitment to improving the quality of service across networks, despite the challenges of poor telecoms infrastructure.
Senator Olabiyi Durojaiye, chairman of NCC Board, and Prof. Umar Garba Danbatta, executive vice chairman/CEO of NCC made the commitment in a recent interview on the Nigerian Television Authority (NTA).
According to Danbatta the liberalisation of the telecoms sector in 2001, set the pace for telecoms growth and better quality of service. He, however, said shortly after the liberalisation, challenges such as poor infrastructure sets in, which adversely affected service quality till date.
“As at 2000, before liberalisation of the telecoms sector, active subscriber number was less than 500,000 with a tele-density of 0.1 per cent, but that narrative changed with the liberalisation of the sector and as of today, subscriber number has exceeded 170 million with a tele-density growth of over 120 per cent.
“The liberalisation ushered in more investors, which addressed the initial monopolistic nature of the telecoms sector. But soon after that, the challenges of poor telecoms infrastructure, coupled with wilful destruction of telecoms facilities, sets in and affected the quality of service across networks,” Danbatta said.
He, however, explained that NCC would continue to use its regulatory expertise to ensure quality of service is maintained through the Key Performance Indicator (KPI) standard set by the Commission.
Durojaiye, who blamed the situation of poor telecoms service on the inability of government and the telecoms operators to re-invest revenue generated from telecoms into infrastructure development and network expansion, said government was supposed to plough back the revenue generated from telecoms sector into the deployment of basic facilities in the telecoms sector, but failed to do so.
“Telecoms operators also have a duty to plough back part of their revenue in developing telecoms infrastructure. The idea of repatriating every single naira generated from the Nigerian telecoms sector out of the country, is a disservice to the telecoms industry, and a major cause of poor telecoms service,” Durojaiye said.
The NCC Board chairman called on members of the National Assembly to as a matter of urgency, pass the Critical National Telecoms Infrastructure Bill that is before it, in order to protect telecoms facilities from vandalism, which he said, often times, affect service quality.
According to Danbatta, “When I joined the Commission in 2015 as the EVC, I had to continue to build on the existing infrastructure that I met on ground in order to boost service quality across networks.
“When I came on board, there was a broadband target to achieve 30 per cent broadband penetration by December 2018, I keyed into the aspiration and target, in order to boost broadband infrastructure and further improve service quality.
“Although the broadband penetration level as at 2015 when I came on board was very low, and the hope of attaining the target was almost dashed, I had to put all, machineries in motion to ensure that Nigeria attained the target and I am pleased today that we were able to attain and surpassed the target in December 2018. In November 2018, we had achieved 30.09 per cent penetration and by December 2018, we achieved 31.48 per cent.”
Telecom
NCC Bars Ex-Officials from Joining Telecom Firms for 5 Years

Nigerian Communications Commission (NCC) has introduced strict corporate governance rules that will bar its top officials from taking up roles in telecom companies they regulate until five years after leaving office.
Under the new Corporate Governance Guidelines for the Communications Industry, the Chairman, Executive Vice-Chairman, and Board Commissioners, both executive and non-executive, are barred from being appointed to any position in a licensed telecom company until five years after their exit from the Commission.
Similarly, Directors of Departments at the NCC face a three-year cooling-off period before they can take jobs with any licensee under the Commission’s supervision.
The move, announced on August 11, 2025, seeks to enhance transparency, accountability, and ethical standards in Nigeria’s fast-growing telecommunications industry.
Departmental directors face a three-year cooling-off period before joining any licensee under the agency’s oversight.
This policy aims to prevent conflicts of interest and ensure impartial regulation.
By creating a clear separation between regulators and the industry, the NCC hopes to curb undue influence and maintain public trust.
]The guidelines reflect a global trend in regulatory bodies enforcing cooling-off periods.
Similar measures exist in industries like finance and energy to safeguard against regulatory capture.
For Nigeria’s telecom sector, this is a significant step toward aligning with international best practices.
The NCC’s new framework also targets telecom operators’ internal governance.
Board chairmen or vice-chairmen are barred from holding executive powers or serving as MD/CEO of a licensee.
Former board chairmen and non-executive directors must wait five years before assuming executive roles in the same company or its affiliates.
Additionally, no more than two family members can serve on a licensee’s board simultaneously.
These measures aim to promote balanced board structures and reduce nepotism.
Dr Aminu Maida, executive vice-chairman, NCC, emphasised the importance of these reforms.
“Corporate governance is no longer a soft requirement. It is now a strategic imperative,” he said during the guidelines’ launch in Lagos.
Maida highlighted that robust governance correlates with better business performance, citing an NCC internal review. Companies with strong governance frameworks consistently outperform peers in service delivery, financial management, and regulatory compliance.
Nigeria’s telecom sector is a cornerstone of its digital economy. With over 222 million active mobile subscriptions as of Q1 2025, the industry supports critical sectors like finance, healthcare, and education.
However, challenges like cybersecurity threats, energy shocks, and rising consumer demands have exposed governance weaknesses. The NCC’s new rules aim to address these by fostering transparency, accountability, and innovation.
The guidelines apply to all communications companies holding individual licences and paying Annual Operating Levies (AOL) under the AOL Regulations 2022.
The NCC has indicated flexibility in applying the rules across different licence categories, with phased compliance measures to be communicated in writing. While the rules may cause short-term disruptions for operators, the NCC insists that long-term benefits, like improved service quality and market trust, will outweigh these challenges.
Telecom
Airtel, Vodacom sign Network Infrastructure Agreement to Drive Digital Inclusion

Airtel Africa and Vodacom Group have announced a strategic infrastructure sharing agreement in key markets including Mozambique, Tanzania and the Democratic Republic of Congo (DRC), subject to regulatory approvals in the various countries.
The agreement marks a transformative milestone in promoting digital inclusion and expanding access to reliable connectivity across Africa.
The initial partnership focuses on sharing fibre networks and tower infrastructure, to accelerate the roll-out of digital services in these markets, increasing connectivity for customers while reducing operators’ infrastructure costs and improving speed to market.
By leveraging existing infrastructure, the collaboration aims to deliver improved connectivity, faster internet speeds, and more reliable services. This will not only enhance customer experience but also assist with providing access to digital services for a broader population, particularly those in underserved areas, helping to bridge the digital divide in Africa.
Vodacom Group’s chief executive officer Shameel Joosub said: “Providing connectivity to empower people is at the core of our strategy. Our partnership with Airtel Africa is a proactive step forward in creating a sustainable, inclusive, and connected digital future for the continent.
Through infrastructure sharing, we can provide cost-effective services to more people, more rapidly, ensuring that no one is left behind in the digital age. As we fulfil our ambition to connect 260 million customers by 2030, the need for scalable and cost-efficient network solutions becomes increasingly significant.
This partnership provides us with the opportunity to narrow the digital divide, empowering more individuals and communities through digitalisation across the continent. It is aligned with our purpose to connect for a better future,” concludes Joosub.
Airtel Africa’s chief executive officer Sunil Taldar said: “This partnership is aligned with our unwavering commitment to delighting our customers by always making our network available to them even in the remotest locations.
“Working with Vodacom, we will open greater access to digital and financial opportunities which will transform the lives of our customers while complying with all regulatory requirements.
“Even as competitors, it has become a business imperative for us to collaborate in the provision of critical infrastructure required to build resilient network with strong capacity to support the emerging digital technologies as well as the growing need for data-enabled products and services.
“Accelerating the deployment of fibre connectivity is a key enabler in the acceleration of 4G and 5G technologies in Africa to deliver the high-speed, low-latency, and reliable connections needed for modern digital applications.
“This partnership allows for further opportunities for both operators to enhance network performance, extend coverage, and increase mobile, fixed, and financial services leveraging a broader footprint on the continent.”
Telecom
Truecaller Crosses 100m Users in MEA Region

Truecaller, a global caller ID and spam prevention platform, has reached 100 million active users in the Middle East and Africa (MEA) region, representing a 19% year-over-year increase.
According to the platform, the region’s main markets include Egypt, Nigeria, South Africa, Kenya, Algeria, Ghana, and Jordan.
Truecaller is routinely utilised on 20% to 45% of connected cellphones in these areas, including Android and iOS devices, according to the business.
The app has gained traction across the African continent with its concept of resolving communication issues for individuals and businesses by blocking unsolicited calls.
It has also collaborated with local businesses, forming major partnerships including a recent cooperation with Telecom Egypt to change consumer communication and experience by providing safe, customised, and seamless calling experiences.
Truecaller’s CEO, Rishit Jhunjhunwala, stated that the service has grown organically in markets such as MEA and India due to the mobile first environment, which uses a user’s mobile number as the primary identifier of calls. He under-lined that the MEA market provides a growth-enabling environment.
“We’re continuing to strengthen our organisation and our partnerships in the region, because we believe that the MEA is poised for significant growth for many years ahead,” said Jhunjhunwala.
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