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NCC to Sanction Operators over Regulatory Violations

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Nigerian Communications Commission (NCC) has strongly condemned the flagrant violations of regulatory provisions by Information and Communications Technology (ICT) operators.

NCC to Sanction Operators over Regulatory Violations

In response to ongoing non-compliance and persistent quality of service failures, the Commission has drafted stiffer, non-monetary sanctions to hold erring operators accountable.

Dr. Aminu Maida, executive vice chairman, NCC, issued the warning amid widespread service lapses, including frequent outages, equipment malfunctions, and poor infrastructure maintenance by telecom tower companies and other ICT service providers. These violations undermine the quality of Internet and voice services and threaten Nigeria’s growing digital economy.

Investigation shows that companies were unmoved by financial sanctions, violating regulatory provisions unabated and effortlessly paying the fine. Insider sources revealed that some companies even made monetary provisions for the fine in their annual financial statements, a move that the industry regulator, the Nigerian Communications Commission (NCC), frowned on.

The NCC said the move was to demonstrate further its prioritisation of compliance over financial gains in regulatory oversight.

Hence, the Commission is planning a review of its Enforcement Processes Regulations (EPR) 2019, which stipulates monetary fines for violations.

A consultation paper signed by Maida, sighted showed  that the commission is considering asymmetric sanctions.

In this system, the sanctions imposed on smaller and bigger players for committing similar infractions are different to ensure industry sustainability, among other things.

Among the five regulatory proposals being put forward by the commission ahead of the activation of its rule-making process for the review of its ERP, 2029, as enshrined in Section 71 of the Nigerian Communications Act (NCA), 2023, is the possibility of implementing alternative mechanisms in the form of non-monetary sanctions on erring licensees.

The regulator also provides the basis for each of the five regulatory proposals, which provide a broad outline of the proposed review and show the foundational basis for the regulatory thought process.

It has also invited comments from stakeholders that will help shape the specific changes and amendments that the Commission will put forward when it activates the rule-making process later in the third quarter of 2025.

The commission proposes “to set non-monetary administrative measures restricting certain licensing privileges and benefits. Hence, the Commission will enforce non-monetary administrative measures on infractions related to licensing conditions, interconnection indebtedness and similar non-complying conduct of licensees.”

According to Maida, this Regulatory Proposal aims to redirect the focus of administrative sanctions from financial fines to other administrative measures and regulatory actions.

This deviation will enable the NCC to rely on alternative approaches to deepening compliance and deploy effective enforcement measures to deter licensees.

According to him, the second proposal is “to set liability for emerging and corrosive conducts such as call masking, call refiling and SIM Boxing.

This Regulatory Proposal intends to widen both criminal and administrative liabilities related to offences and infractions related to interconnection, call termination and call manipulation by licensees and non-licensees.”

NCC said these measures will be tied to the powers vested in the Commission by Section 70 of the Act to issue regulations on matters related to ‘communications offences.’

The third proposal by the regulator is to clarify general and specific administrative fines in the EPR, 2019.

On the regulatory thought process behind this third proposal, Maida said in the consultation paper, “This Regulatory Proposal is intended to provide clarity on general and specific administrative fines in Regulations 15 and 16 of the Enforcement Processes Regulations 2019.”

In addition, Maida added, “This will entail a review and detailed amendment of the Schedule of the Regulations that itemises the different breaches and their related fines. It will also remedy the identified shortcomings highlighted by the outcome of the Regulatory Impact Assessment (RIA) conducted in 2024 on the legislation.”

The fourth proposal being put forward to key stakeholders on the EPR 2019 proposed review is to outline administrative and liability measures against the Board and Management of Licensees that perennially breach the Nigerian Communications Act 2003 provisions and relevant subsidiary legislations.

Based on the fourth regulatory proposal, Maida said, it was aimed at reviewing the provisions of Regulation 18 of the Enforcement Processes Regulations 2019.

“The Proposal expects a more detailed provision that sets administrative measures and regulatory actions that can affect the management and board of licensees’ existence, composition and activities. The Proposal will provide details and qualifying instances when the Commission can invoke the provisions of Regulation 18,” he pointed out.

According to the commission in the consultation paper, the fifth regulatory proposal outlines measures that will enable the Commission to enforce asymmetric administrative and liability measures in the Nigerian Communications Sector to ensure sustainability.

The commission said that the fourth regulatory proposal is intended to rely on asymmetry benchmarks in outlining fines and enforcement actions, and the benchmark will consider the size of licensees.

“This is to ensure sustainability and focuses on enforcement measures that will not create existential challenges for smaller and medium-sized licensees. While an exemption will not be provided, the quantum and nature of measures will be implemented asymmetrically. This Proposal will also remedy the identified shortcomings,” he added.

Recall that the Commission’s ERP was first issued in 2009 and reviewed in 2019. The Regulations provide prescriptions for imposing liabilities and administrative sanctions for breaches of the Nigerian Communications Act 2003 provisions, its subsidiary legislations, licensing conditions, permits and the Commission’s directions. The Regulations provide for general and specific sanctions itemised in its Schedule and outlined against each identified infraction.

In 2024, the Commission conducted an RIA on the implementation of the Regulations since its last review in 2019 and also assessed its impact on the Nigerian Communications Sector. The outcome of the RIA sets out areas that will require changes and amendments.

First, sampled respondents within the Sector raised concerns about the lack of clarity on the grounds for enforcement and procedures for determining such enforcement.

Second, some licensees cited the lack of clarity on general and specific fines, and another set recommended less reliance on penalties.

Thirdly, some sampled licensees stated that fines and administrative measures need to be fair and sustainable to avoid crippling smaller licensees.

Lastly, there are also comments on the need to encourage compliance in the Sector, without relying on adverse regulatory measures, such as financial sanctions.

 


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Ebere Melum-Nwogbo is a trained and practicing journalist. She is passionate about ICT and business journalism. She has over a decade experience spanning money and capital market as well as information technology

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Onafriq, PAPSS Launch Wallet-Based Payments Pilot from Nigeria to Ghana

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Onafriq Nigeria Payments Ltd, a CBN licenced payment service provider, partners with The Pan-African Payment and Settlement System (PAPSS) to pilot the continent’s first wallet-based outbound payments from Nigeria to Ghana – fully in Naira and instant, without relying on hard currency conversion, in partnership with Banks and Mobile Money Operators.

Onafriq, PAPSS Launch Wallet-Based Payments Pilot from Nigeria to Ghana

The pilot service, approved by the Central Bank of Nigeria (CBN), enables cross-border intra-Africa payments for individuals, merchants, and traders.

In particular, the service will benefit SMEs, the real engine of intra-African trade; all now have access to a faster, cheaper way to reach customers and suppliers across the border.

By reducing barriers to cross-border trade, the new service will allow these businesses to grow their addressable markets and activity. From the 1st of December, this service will be fully operational for a 6-month period.

Through the partnership with PAPSS, Onafriq is supporting the operationalization of the AfCFTA (Africa Continental Free Trade Area) mandate.

The mandate itself is driving tariff-free trade for the 54 member states of AfCFTA. Within the partnership itself, Onafriq provides the mobile money rails, with an ecosystem consisting of over 1 billion mobile wallets.

Meanwhile, PAPSS brings a network of over 160 commercial banks, representing an ecosystem of more than 400 million bank accounts across its 19 African countries of operation.

The two partners are essentially seamlessly connecting two worlds: mobile money and banking. As a consequence, intra-African trade transactions will take place more easily and opportunities will be created.

Currently, Africa is made up of bank and mobile-led markets, with siloes often inhibiting transactions between these economies. However, this partnership will remove these boundaries. With over one billion mobile wallets and 500 million bank wallets across Africa, this partnership will allow for cross-border collaboration at scale.

This partnership builds on Onafriq and PAPSS’ existing partnership for payments into Ghana, announced earlier this year.

Mxolisi Msutwana, Managing Director Anglophone West Africa said, “Our work with PAPSS shows what collaboration at scale can unlock—seamless, secure connections between banking systems and mobile money ecosystems.

“This is how we open bi-directional trade corridors, reduce costs for businesses, and give African enterprises the rails they need to trade with confidence in their own currencies. The vision is continental, but it starts with practical steps like this one.”

Ositadimma Ugwu, Chief Information Officer, PAPSS, added “Too often, African businesses and individuals see borders as roadblocks instead of opportunities. With this step, we’re challenging that mindset, giving Nigerians the ability to send value next door with the same ease as sending a text message.

“Our vision is simple: make Africa’s borders invisible to payments. This pilot makes that a reality, moving us closer to a continent where payments don’t pause at the border.”

This new Nigeria-to-Ghana outbound capability builds on the successful Ghana-to-Nigeria instant payments corridor launched earlier this year – further proof that Africa’s payments future is local, instant, and inclusive.


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MTN Powers 6,000 Young SMEs with Digital Skills in Economic Backbone Boost

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MTN Foundation has kicked off the year with its five-week Digital Skills Training programme, upskilling 6,000 young Nigerians. The programme, which is in its fifth week commenced in January 2026.

MTN Powers 6,000 Young SMEs with Digital Skills in Economic Backbone Boost

MTN

The seventh phase of the project is focused on supporting Nigeria’s microbusiness to embrace digital transformation, at a time when SMEs remain the backbone of the Nigerian economy.

According to the National Bureau of Statistics (NBS), SMEs account for over 90 per cent of businesses in Nigeria and employ a significant portion of the country’s workforce, underscoring the importance of initiatives that strengthen their productivity and sustainability.

Following a one-month call for applications in September 2025, which saw almost 64,000 entries from Nigerians between the ages of 18 and 35, the 6,000 selected microbusiness owners have embarked on a five-week training that will end in February 2026.

The virtual training programme began with a general onboarding session that brought together participants across four business tracks and set the foundation for a four-week programme focused on practical digital strategies for business growth.

Microbusiness owners from sectors including circular economy, agriculture, food services, fashion, retail, logistics, beauty, and printing attended the training.

At the heart of the training is the principle that digital transformation has the capacity to enable small businesses scale and become more efficient. Participants were encouraged to start small, digitise repetitive tasks, and scale gradually using the Kaizen approach of continuous improvement.

This mindset allows them to see technology as a practical enabler of growth rather than a barrier. As the training progressed, the participants also learned about telesales and cybersecurity.

Speaking on the importance of the initiative, Odunayo Sanya, Executive Director of the MTN Foundation, said the programme is designed to equip young microbusiness owners with skills that directly address real business challenges.

“Small businesses are the backbone of our economy, and enabling young people adopt simple digital tools can make a real difference in productivity, sustainability, and long-term growth,” she said.

She also mentioned that the top-performing 600 participants will receive equipment grants of N600,000 each at the end of the programme.

Participants will continue to access learning materials and session recordings for the 5-week course, ensuring that digital adoption extends beyond the classroom. By combining practical guidance, relatable case studies, and continued support, the programme reinforces the message that digital growth for SMEs is achievable leveraging on technology.


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Airtel Nigeria Commits to Boosting Nigeria’s Digital Infrastructure

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Airtel Nigeria has reaffirmed its long-term commitment to strengthening Nigeria’s digital infrastructure and data access to bridge gaps in connectivity and unlock new opportunities in the country.

The company restated this commitment during a recent high-level inspection tour of the Nxtra Data Centre that is being developed through Nxtra by Airtel Africa at Eko Atlantic, Lagos, the highly rated smart city with ambition to become the Data Centre hub of Nigeria.

The inspection tour was led by the Chief Executive Officer of Airtel Nigeria, Dinesh Balsingh and the Chief Executive Officer of Nxtra by Airtel Africa, Yashnath Issur, with the esteemed chairman of Eko Atlantic Mr. Gabbi Massoud, the CEO of the lead Engineering firm Design Group Limited, Mr. Bayo Odunlami and tech journalists.

The Nxtra Data Centre went through a stringent design validation process and cleared the approval to proceed construction from Eko Atlantic.

Commenting on the developments, Mr Issur said the site visit was a milestone marker and an indication of the company’s commitment to delivering the world-class digital facility on time and ensure that, ultimately, the investments deliver reliable, secure, world-class services for Nigeria and the rest of the continent.

“This Nxtra Data Centre in Lagos represents a critical part of our long-term vision for Nigeria’s digital ecosystem. Today’s visit allows us to review progress, engage our stakeholders, and ensure that our infrastructure investments continue to meet global standards and local needs.

“This data centre will deliver critical high multi megawatt capacity in line with hyperscale customers and enable high density environment. We are putting the infra to bring the cloud to Nigeria,” he said.

The data centre, set to be the largest in Nigeria, is being established to deliver hyperscale and edge facilities across key African markets. With a load of 38 Megawatts, the Lagos facility is expected to serve as a major hub for data hosting, cloud services, content distribution, artificial intelligence, and enterprise solutions in West Africa.

In his remarks, Mr Balsingh reiterated that the data centre was progressing steadily towards the previously announced 2028 go live date.

“Since the announcement of this project, our focus has been on building a world-class facility that supports Africa’s digital transformation agenda. We are encouraged by the progress recorded so far and remain committed to delivering a secure, energy-efficient, and future-ready data centre for Nigeria,” he said.

During the tour, stakeholders were ushered through key sections of the site, including piling zones, where required structural requirements have been tested. Technical teams provided briefings on infrastructure design, security architecture, redundancy systems, and sustainability measures being implemented to ensure reliability and operational excellence.

Strategically located close to major fibre routes and undersea cable landing stations, the Eko Atlantic data centre is designed to enhance Nigeria’s data sovereignty, reduce latency, and improve access to reliable digital services for private and enterprise customers, significantly boosting the country’s data hosting capacity and supporting emerging technologies such as artificial intelligence and cloud computing.

Mr. Massoud noted that the inspection tour underscored the city’s dedication to infrastructure of global relevance.

“Eko Atlantic as a city with high quality infrastructure will contribute positively to boost the economy of Nigeria and is a perfect place for the development of the digital infrastructure of Nigeria. The Nxtra data centre reflects the calibre of projects we seek to attract — long-term, technology-driven investments built to the highest global standards.

Today’s visit affirms the rigour of the planning and execution process by Nxtra, and the commitment of Eko Atlantic to facilitate and promote the Nigeria’s evolving digital ecosystem,” he said.

Through this ongoing investment, Airtel Nigeria and Nxtra continue to demonstrate their commitment to building infrastructure that enables innovation, supports economic development, and accelerates Nigeria’s digital transformation.

Nxtra by Airtel is developing a network of hyperscale data centres across the continent. Besides Lagos, construction of a new data centre has also commenced in Nairobi, Kenya and the Democratic Republic of Congo.


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