General News
NCC’s Take on the Vexed QoS
President Goodluck Jonathan’s ‘Democracy Day’ speech last week left little to ponder concerning his roadmap on the ICT industry as his one paragraph take on the sector simply identified his establishment of the Ministry of Communications Technology (MCT) and its mission. It was a long thesis on his one-year scorecard.
But while industry stakeholders worry about the President’s little exposition on ICT, the bigger headache remains the ongoing imbroglio between the Nigeria Communications Commission (NCC) and mobile operators, which seem headed for a head-on-collision.
With connected active mobile subscription now in excess of 99 million (total existing customer base stood at 119,460,789 million) by end of March 2012, Nigeria continues to be the leading market in the Middle East and Africa (MEA) region.
Despite this phenomena growth in over a decade of market liberalization, the telecom landscape is underpin by under development occasioned by lack of governments’ investment in infrastructure.
There is also the notoriously epileptic public power supply which has defied several governments’ attempts at revamping it.
Investors are forced to have power generation as part of business plan in other to survive in this striving market. But the cost of operating private power to generate electricity for industries builds into operational cost resulting in high prices of commodities and services.
The mobile industry has had a long running battle with customers who accuse operators of shortchanging them in price fixing compared to other African markets.
But the operators are also quick to point at the fact that operational cost is sometimes 10 times higher in Nigeria than other African markets due to infrastructure and logistic deficiencies.
Emeka Oparah, vice president corporate communications at Airtel Nigeria, believes it is more profitable doing business in Malawi than Nigeria because of infrastructural challenges.
“Why should Malawi, one of the poorest countries in the world, have a more stable power supply than the clay-footed giant of Africa? And so a business in Malawi is more profitable than its peer in Nigeria,” said Oparah in a facebook post.
Industry watchers also acknowledge that MTN Nigeria is Nigeria’s biggest diesel distributor due to its vast network of infrastructure built across Nigeria’s 923,768 sq metres landmass. Despite huge investments pumped into infrastructure by the four major telecom operators – MTN, Globacom, Airtel and Etisalat – the challenge of service delivery persist.
In May the Nigeria Communications Commission (NCC), the industry regulator imposed a hefty combine N1.17 Billion fine on these four majors for poor service delivery. They were expected to pay up on or before May 25, but none has paid up even to this moment.
Last week there was a meeting between the majors and the NCC on the fines, but it ended in deadlock leading to further imposition of N2.5 million daily fines on the operators until they pay up.
Tony Ojobo, director of public affairs at NCC said the operators didn’t show remorse and offered to word on their payment schedule.
“The point is that there are specifications in the guidelines that after the deadline for the sanctions there is going to be N2.5 million for each day of default and we are already in default period and it is expected that the sanction as well as the default penalty will have to be paid,” said Ojobo.
Ojobo said the commission was not on witch-hunting expenditure, but rather accuse the telcos of failing in their KPI (key performance indicators) measurements.
But more worrisome is NCC threat of further sanctions that appear more severe than monetary fines. Ojobo mentioned withdrawal of “regulatory services such as the issuing of new numbers or entertaining any request whatsoever from the service provider. The regulator has a number of regulatory tools to get the service provider to conform or obey the regulatory rules.”
Perhaps its time Mrs. Omobola Johnson, minister of communications technology steps into the matter. It is pertinent for government to look into operators’ grievances and not wave them aside. The government cannot be transversing the globe seeking investors while not seem to be treating those already here with flippancy.
The continued beating of war drums by both parties could only send wrong signals to investors who already have enough to worry about with the al-Qaeda linked Boko Haram insurgence in the North. It is in the nation’s interest to have a conducive operating environment for all investors.
General News
Nigeria Relaunches National Talent Export Programme to Unlock $1 Trillion Global Outsourcing Market

The Federal Ministry of Industry, Trade and Investment has announced the relaunch of the National Talent Export Programme (NATEP), a bold initiative led by the Honourable Minister, Dr. Jumoke Oduwole.
The renewed programme is designed to tap into the $1 trillion global outsourcing industry by positioning Nigeria’s youth as a world-class talent pool for digital and professional services.
“What we celebrate today is not merely the launch of a program; it represents the continuation of a vision to position Nigeria as a global leader in the future of work and services,” said Dr. Jumoke Oduwole, Honourable Minister of Industry, Trade and Investment.
“With digital transformation firmly embedded in President Bola Ahmed Tinubu’s economic vision, Nigeria is enhancing the infrastructure, systems, and policy tools necessary for an inclusive and innovation-driven future.”
In alignment with President Tinubu’s 8-point agenda, NATEP is designed to empower Nigeria’s youth, harness global service export opportunities, and drive inclusive economic transformation. With a youthful, English-speaking population, a strategic time zone, and rapidly advancing digital infrastructure, Nigeria is uniquely positioned to become a competitive global supplier of skilled talent.
Under the leadership of Dr. Oduwole, NATEP represents a strategic move to diversify Nigeria’s economy, boost foreign exchange earnings, and create sustainable employment.
The programme will focus on aggregating global demand and connecting it with Nigeria’s skilled workforce through structured and ethical talent export pathways.
The Ministry’s goal is to create 1 million direct export-linked jobs and up to 5 million indirect jobs within five years.
In addition, NATEP aims to attract over $1 billion in foreign direct investment to Nigeria’s growing service export economy. This programme targets high-impact sectors such as technology, business process outsourcing (BPO), the creative economy, healthcare, professional services, and remote work.
As part of this relaunch, Mrs. Teju Abisoye has been appointed as the National Coordinator of NATEP. A development finance expert with over two decades of experience, she has led major national employment initiatives and played key roles in government interventions, entrepreneurship support, and private sector engagement.
Her leadership brings clarity, focus, and execution strength to the programme’s vision.
Speaking at the relaunch, Teju noted, “Our mandate at NATEP is to position Nigeria as Africa’s peerless global talent hub by building an enabling ecosystem through policy, platforms, promotion, and partnerships.
We would actualise this critical national objective by upskilling and enabling Nigeria’s teeming young human capital to take advantage of the $1 trillion global service trade, with soaring demand for digital services, outsourcing, and remote work.
This is one of President Bola Ahmed Tinubu’s strategic interventions to tackle youth unemployment head-on, generate vital foreign exchange, and diversify our economy through service sector expansion”.
NATEP, a Special Purpose Vehicle under the Federal Ministry of Industry, Trade and Investment, has evolved from a basic outsourcing facilitator into a full-scale ecosystem enabler. The programme will now drive policy reform, expand digital infrastructure, strengthen international partnerships, and create reliable talent pipelines that match global standards.
Key components of NATEP include:
- Training 10 million Nigerians in globally recognized digital and professional certifications
- Incentivizing BPO and IT-enabled service companies to expand operations in Nigeria
- Creating legal and ethical pathways for talent export in alignment with global labor needs
- Building a national talent database to map skills and track employment opportunities
- Partnering with global outsourcing platforms and employers to aggregate demand
In alignment with President Tinubu’s 8-point agenda, NATEP is designed to empower Nigeria’s youth, enhance foreign exchange earnings, and support inclusive economic transformation. With a youthful, English-speaking population, strategic time zone, and growing digital infrastructure, Nigeria is uniquely positioned to become a competitive global talent supplier.
Minister, NATEP Sign MoU with Alaro City and Itana
To mark this renewed direction, the Honourable Minister led a high-level delegation on an official visit to Alaro City, home to Itana, Nigeria’s first Digital Special Economic Zone, on Friday, May 30, 2025.
The Minister also leveraged the visit to execute a Memorandum of Understanding aimed at strengthening public-private sector collaboration and showcasing the infrastructure and innovation ecosystem that will support the programme’s success.
Dr. Oduwole stated, “I am proud to announce a significant milestone in this effort: the successful signing of a strategic agreement to create an initial 100,000 jobs across high-impact sectors — made possible through collaboration with platforms like Itana, Alaro City, and other partners to mark the beginning of a new phase of joint execution.”
General News
Uche Uzoebo, SANEF CEO Makes Case for More Financial Inclusion Strategies Targeting Women

Leveraging digital infrastructure is key to accelerating financial inclusion, especially through a multi-stakeholder approach involving governments, fintechs, telecoms, regulators and even the customers.
According to the World Bank report, a significant portion of the global adult population remains unbanked.
Specifically, 27% of adults globally are considered unbanked, and an additional 50% are underbanked, defined as lacking a credit card, , according to Lucidity Insights.
By investing in awareness, robust digital ID systems, interoperable payment rails, and inclusive policy frameworks, stakeholders can expand access to financial services, particularly in underserved regions, and reduce the global unbanked population significantly.
Stakeholders who gathered at the Regtech Conference 2025 discussed these strategies and more, especially facilitating cross-border payments and investment opportunities across Africa.
The event featured a thought-provoking panel discussion moderated by Uche Uzoebo, the Chief Executive Officer (CEO) of Shared Agent Network Expansion Facilities (SANEF) Limited.
The panel discussion themed, “From Borders to Bridges: Leveraging Digital Infrastructure to Drive Financial Inclusion through a Multi-Stakeholder Approach”, brought together diverse voices across banking, fintech, policy, and government to explore how digital infrastructure can be annexed to drive financial inclusion.
Uzoebo highlighted how women often face unique challenges in accessing financial services coupled with limited digital literacy and cultural barriers.
She engaged the panelists to discuss targeted interventions aimed at promoting gender inclusivity in the financial sector and effective financial education programs that empower individuals to utilize digital financial services.
Jacqueline Mpare, Head of Agency Banking, Ecobank Group, highlighted how her organization had established a women-focused initiative to provide support to businesses targeted at women and those with women as part of the leadership by providing them with access to finance and non-financial support.
Isa Aliyushata, Regional Advisor, Africa, Corum Group Limited, stressed the need to inculcate financial literacy into the education curriculum to ensure everyone is exposed to the knowledge of financial literacy from a young age.
The panelists include Ajibade Laolu-Adewale, Chief Partnership & Ecosystems Officer, Wema Bank; Gerald Munyaradzi Nyakwawa, Head of Digital Channels, MoneyMart Finance (Private) Limited, Zimbabwe; Dr. Henry Clarke Kisembo, Group Global Lead and Executive Chairman, Development Associates Link International (DALI); Jacqueline Mpare, Head of Agency Banking, Ecobank Group; Jean Jacques Kajuga, Chief Operations Officer, RSwitch Rwanda; and Isa Aliyushata, Regional Advisor, Africa, Corum Group Limited.
The panelists emphasized collaboration, leading by example, speed and legislative alignment, a unified infrastructure payment system, and collaboration between national and regional switchers to allow a low-cost cross-border payment as key to ensuring financial inclusion.
Meanwhile, her organization, Shared Agency Network Expansion Facilities (SANEF), was honored with the title of 2025 Financial Literacy Champion at the RegTech Awards. This prestigious recognition highlights SANEF’s steadfast commitment to promoting financial literacy and enhancing financial inclusion across Nigeria. Through strategic partnerships, the expansion of agent networks nationwide, and impactful educational programs, SANEF continues to equip millions with the knowledge and tools to make informed financial decisions.
General News
Hydrogen, Lagos State Touch Thousands of Business Owners with “Healthy Heart, Healthy Business” Outreach

As part of its continued effort to support the growth and sustainability of Nigerian enterprises, Hydrogen Payment Services Company Limited joined forces with Ikeja Local Government Area and the Office of the Medical Officer of Health to deliver the impactful “Healthy Heart, Healthy Business” outreach on Wednesday, May 28, 2025, at the Ikeja Local Government Secretariat.
The initiative successfully engaged a wide range of business owners through a combination of in-person participation and extensive digital awareness campaigns.
Participants benefited from a comprehensive range of free medical screenings, including blood pressure checks, ECGs, malaria and typhoid testing, urinalysis, packed cell volume (PCV), blood sugar monitoring, and more, highlighting the critical connection between good health and business longevity.
Kemi Okusanya, CEO of Hydrogen, commented on the initiative, affirming Hydrogen’s passion for the growth of businesses.
“At Hydrogen, we are deeply committed to the success of Nigerian businesses. As a payment solutions provider, we recognise that healthy entrepreneurs build stronger, more resilient enterprises. This outreach exemplifies our belief in supporting entrepreneurs beyond just payments.”
Demonstrating this responsibility, Hydrogen donated Sphygmomanometers and Glucometers to indigent and high-risk attendees unable to afford this essential health monitoring devices, empowering them to manage their health beyond the outreach.
Public-private partnerships (PPPs) have become increasingly important in driving sustainable development across various sectors.
By leveraging the unique strengths of both government institutions and private enterprises, PPPs enable more efficient delivery of services, innovation, and expanded reach. These collaborations foster shared responsibility and resource pooling, making it possible to tackle complex challenges that neither sector could effectively address alone.
Dr. Tawak O.F., Medical Officer of Health for Ikeja, spoke on this, saying, “This partnership with Hydrogen Payment Services Company Limited exemplifies the power of effective public-private collaboration in reaching the heart of our business community.”
“Entrepreneurs often overlook their health while striving for success, but initiatives like this remind us all that good health is an essential part of wealth. We commend Hydrogen for their commitment to not just powering payments, but also powering healthier, more resilient businesses through impactful community engagement,” She added.
Mary, one of the beneficiaries and a merchant in ‘Computer Village’, expressed her gratitude, saying that, “Most of us don’t think about regular hospital checkups. Mainly, because the cost is too high and some things now are not covered by insurance. Today, Hydrogen and Lagos State have brought doctors for free to our doorstep, and we are very grateful.”
Hydrogen’s full team presence at the event reaffirmed the company’s dedication to forging genuine relationships and standing firmly with the business communities it serves.
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