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Nigeria Must Deploy 5G Technology to Compete Globally – Ndukwe

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Dr. Ernest Ndukwe, former Executive Vice Chairman of the Nigerian Communications Commission (NCC), and Chairman of MTN Nigeria, has warned that if Nigeria must stay competitive in the global economy, she must leverage on the opportunities provided by 5G technology and deploy it as soon as possible.

Ndukwe spoke on Tuesday at a Fireside Chat titled “5G and its contentions: What is the way Forward?” at the ongoing first Virtual Conference of the Digital Africa Conference & Exhibition with the theme Africa’s Post-Pandemic High Tech World.

Recall that on the heels of the outbreak of the Coronavirus pandemic, a flurry of conspiracy theories emerged linking the pandemic with the roll out of 5G technology in some parts of the world.

Ndukwe, speaking as a guest at the virtual event said that every technology development has always been entangled with issues of health concerns yet, such technology development has never been stopped by such concerns.

“With every technology development, there is always this fear about health issue and that has not stopped the deployment of these techs. To the best of my knowledge, no telecom operator in the world today can power any network without being certain about its safety.

“As chairman of MTN Nigeria, I cannot be in support of the deployment of any network that will be harmful to people’s health,” Ndukwe said.

The former NCC helmsman disclosed that Nigeria was yet to roll out 5G technology even though a trial has been carried out in some cities in the country, adding that Nigeria is not yet fully planted on 4G network across the country.

“We must adopt 5G if we want to compete at the global level and not play from the back. And this adoption has to be led by the regulatory authorities and the government providing the enabling environment for the technology to thrive.

“I know that 5G is something that will happen in Nigeria no matter the delay in deployment. The conspiracy theories are no doubt worrisome, and that I believe, is one of the reasons there seems to be a delay in roll out across some regions of the world,” he stated.

Ndukwe, popularly known within the ICT circle as Mr Telecoms said that the cost of spectrum will go a long way in determining how soon 5G technology will be deployed in Nigeria and indeed the African Continent, recalling that 3G technology came around about two years late because of cost of spectrum.

According to him, “For networks to be deployed there must be the availability of spectrum. No country in Africa has actually rolled out 5G because cost is expensive. It will take another year or two before Nigeria can roll out.

“Countries that are eager to move forward see 5G as the forward movement. If it’s not safe, nobody will deploy it. For me, late deployment is not as a result of health concerns. Regulators like ITU are working to ensure that what will be deployed is safe because it’s a technology that is going to improve every aspect of our life. I am aware that if Nigeria is not sure of the safety of 5G, she will not deploy it.”

Ndukwe who said Nigeria has to be ready for 5G first before she begins to talk about cost of deployment, tasked the Federal Government to show more concern about the volume of revenue 5G will bring to the economy.

“We have to be careful about how far we go about talking about not deploying 5G. If we don’t deploy, we miss out from the $3.5 Trillion market and 22 million jobs expected to be generated by 5G in 2035. It will cause us capital flight if we don’t deploy it therefore, we must join the global race with the rest of the World,” he further said.

The MTN Nigeria Chairman noted that without fibre optic deployment, Nigeria can’t enjoy 5G as it would be enjoyed in other countries, adding that fibre optic deployment is critical to yje success of 5G technology network in the country.

He said that the report about waving and slashing of Right of Way (RoW) charges in some states of the country is a welcome development but added that there was need for the government to take the lead in the crashing of the cost of broadband.

“I see South Africa, Nigeria or Ghana to be the first to roll out 5G in Africa; however, it depends on the regulatory environment plan for it. If we don’t do the fibre optic and provide the infrastructure for 5G, we can’t make any headway. The NCC should begin to think about the spectrum to use for 5G so that operators can begin now to work around that,” Ndukwe concluded.


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Glo Simplifies Customers’ Access to Company’s Information

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Globacom has demystified what used to be a cumbersome task of getting company’s information from its website, a situation that had in the past, frustrated several customers from getting relevant information from company’s website.

It is now easy for companies and organizations to give their stakeholders free access to their websites through a service called Sponsored Data on the Globacom network.

Through the service, customers and other members of the public will be able to browse the website of the sponsoring company even when the members of public have no active data subscription.

Explaining the service, Globacom said companies would be able to buy data buckets and subsequently allow their existing and prospective customers or any other member of the public to access their websites, apps and other data services without having to expend their own data. The cost of access by the end-user is borne by the sponsoring companies.

Globacom in a statement disclosed that Sponsored Data service is a more targeted and effective method of inducing trial of the sponsoring company’s digital products as well as free trial and free sampling of its content.

The telecom operator said the service would give better return on investment (ROI) to the sponsoring companies, adding that it will facilitate over 70 per cent increase in customer engagement and foster incremental revenue through the engagement of new customers. The company said this service would be particularly beneficial to betting companies, IT and Technology companies, manufacturing concerns, banks, schools and others.

Globacom said staff of the sponsoring companies who are on the Glo network could also benefit from the sponsored data plans.

According to Globacom, there are various options for companies and organisations wishing to use the sponsored service as they are free to choose from sponsored data buckets ranging from 200GB to 50TB, according to their needs.

Globacom said “the plans are already available on the network and are valid for renewable 30 days.”

Globacom said it would continue to come out with solutions that would boost customer’s experience, especially at the period of CoVID-19 that has increased online activities of organisations, since most customers and staff of organisations have shifted to online activities in order to align with the new normal, brought about by COVID-19 pandemic that has negatively impacted on businesses.


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Samsung Galaxy S20 FE: Inspired by Fans for the Fans

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Samsung Electronics Co., Ltd. has revealed the Galaxy S20 Fan Edition (FE), the newest member of the Galaxy S20 series. Galaxy S20 FE is a premium flagship smartphone that includes innovations Galaxy fans told us they love most, and it is also made available at an accessible price point.

COVID-19 disrupted the world as we knew it and technology is now playing a more crucial role in our lives and that is why we created Galaxy S20 FE; to deliver flagship experiences to more consumers.

Samsung took select features of the Galaxy S20 series, such as the super smooth scrolling display, an AI-powered camera, advanced chipset, hyper-fast connectivity, all day battery, expandable storage, with a streamlined premium design, in order to create the all-new Galaxy S20 FE.

“The S20 FE is an extension of the Galaxy S20 family and is the start of a new way to bring meaningful innovation to even more people to let them do the things they love with the best of Galaxy.” Says Mr. Caden Yu, the Managing Director, Samsung Electronics West Africa

All you want, to do what you love

Express the best of yourself when out on a day trip or at night catching fun with a pop of color that reflects your personal style, attitude and personality. The S20 FE comes in variant colors of Cloud Red, Cloud Lavender, Cloud Mint and Cloud Navy.

With the S20 FE, the fun never stops. The pro grade camera and 30X Space zoom help you capture memorable moments whether near or far at day time.

Plus, the night mode multi-frame and powerful performance gets you through the fun nights and the 4500mAH battery keeps you on all day with little in between time to recharge using the 15W fast charging.

And since life can be unpredictable, the Galaxy S20 FE is water and dust resistant; IP68 rated. Better yet, when accidents happens, one can rest easy knowing the 24 months warranty and Screen repair offer that comes with Pre order has got your back.

Pre order

The S20 FE is available for pre order from the 9th of October with a Wireless Bluetooth earphones, Clear Standing cover and Screen repair offer. You also get a 4 month Free Subscription on YouTube premium. Trade In Discount Offer also available from Pre order. Trade in your old phones and enjoy discount on the S20 FE

Launch

The S20 FE would be officially available in the market from the 23rd of October. Visit any of our Samsung Experience Store nationwide for an amazing and pleasurable experience.

Device Specifications

With its variants of colors, S20 FE comes with a 6GB RAM/128GB ROM, a long lasting battery of 4500mAh with 15W fast charging, a 32MP selfie camera and a 120Hz Super-Amoled display.


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MTN Revv Programme: Experts Train SMEs on Customer Experience and Data Analytics

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Experts at the latest edition of the Revv Programme masterclass have trained SME owners how to improve customer experience and maximise data analytics to scale their business growth.

 

The virtual conference themed: “Redefining customer experience through effective customer relationship management and data analytics” which was held on Wednesday, September 23, 2020.

 

Panelists at the conference included the Olubayo Adekanmbi, Chief Transformation Officer, MTN Nigeria,  Ugonwa Nwoye, Chief Customer Relations Officer, MTN Nigeria, Adenike Ogunlesi, founder and Chief Responsibility Officer, Ruff N’ Tumble,  Chairman, Fasmi CRO Group, Prof. Ndubuisi Ekekwe and Principal consultant, Niche Customer Experience Consulting Firm, Debbie Akwara.

 

Olubayo Adekanmbi, who is an astute business leader and recognised data scientist, shared insights on the customer mindset in a post-COVID economy.

 

According to him, “Even though we are in a new normal, we are still dealing with a person who has the capacity to adjust to every environment.

 

“As SMEs we have to observe the environment, learn from it and take actions accordingly”.

 

Ugonwa Nwoye brings over 25 years of management experience across industries including Oil and Gas.

 

She advised the participating SMEs to pay attention to diverse customer channels as they arise.

 

“You need to meet the customers where they are. To achieve this, a good customer database is essential. You need to know the kind of channels your customer wants to be reached.”

 

While sharing her experience as an entrepreneur of over three decades, Adenike Ogunlesi emphasized that customers want to feel good where they spend their money.

 

“The most important thing is that regardless of the technological tools you deploy today, it is all about the experiential economy which is the way you make people feel.”

 

While thanking MTN for the Revv initiative she noted, “This sort of platform allows SMEs to learn much quicker than the opportunity we got thirty years ago, well done to MTN”.

 

The Revv Programme was launched in August by MTN Nigeria as an initiative to train over 10,000 SMEs by adopting a four-pronged approach that includes masterclass sessions, support with productivity tools, access to market and advisory initiatives.

 

The programme seeks to help SMEs relearn, readjust, and retool their businesses in a post-COVID economy.

 

Since inception, over 5,000 entrepreneurs have attended the Revv masterclasses with more than thirty business leaders and industry experts across different sectors facilitating the sessions.

 

Participants at the masterclasses have been enjoined to take full advantage of the programme for a chance to join Y’ello 200, an accelerator programme by MTN Nigeria where select small business owners will access a broad range of technology and productivity support tools in addition to expert advisory.

 


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