E-Business
Nigeria’s Digital Future at Risk as Broadband Gaps Threaten Economic Growth

World Trade Organisation (WTO), and the World Bank, have warned that Nigeria’s weak infrastructure and regulatory gaps could prevent the country from unlocking the potential of the billion dollar digital economy.

According to them, weak broadband infrastructure and regulatory gaps may stymie the country’s potential to ride the digital wave.
The WTO’s stern warning came via a new report jointly carried out by its Secretariat and the World Bank, released under the Digital Trade for Africa project.
The report, assessed Nigeria alongside five other countries; Benin, Côte d’Ivoire, Ghana, Kenya, and Rwanda and identified opportunities and challenges in building competitive digital trade systems.
The report praised Nigeria for progress in expanding digital infrastructure, but warned that internet access remains highly uneven, particularly between urban and rural areas.
According to the WTO report, “expanding fibre optic infrastructure and enhancing last-mile connectivity are crucial to bridging Nigeria’s urban-rural divide and fostering a more inclusive digital economy and strengthening competition in the telecommunications sector could further drive affordability and service quality for consumers and businesses.”
The Digital Trade For Africa joint project, co-authored by Antonia Carzaniga from the WTO and Nigorakhon Sadikova and Martín Molinuevo from the World Bank, highlighted the central role of Nigeria’s services sector, particularly digitally delivered services, in driving economic growth.
“Between 2019 and 2021, Nigeria’s exports of digitally delivered services experienced sharp fluctuations, with financial and insurance services showing notable declines. However, since 2021 exports across all major service sectors have grown steadily, signaling Nigeria’s increasing integration into global digital markets.”
While Nigeria continues to lag behind Ghana in digital trade, the report found that it has outperformed several other ECOWAS countries, underscoring the strength of its long-term potential.
Nigeria has undertaken important international commitments in digital trade. It ratified the WTO’s Trade Facilitation Agreement, TFA, and made General Agreement on Trade in Services, GATS, commitments in sectors such as telecommunications.
It is also a participant in two ongoing WTO rule-making initiatives: The Agreement on Electronic Commerce, which “aims to foster an enabling environment for cross-border digital trade.”
The Investment Facilitation for Development Agreement, designed “to improve the investment and business climate, making it easier for investors in all sectors of the economy, including digital trade, to operate and expand.”
But the report cautioned that Nigeria has “not bound its trade regime for other key digital trade-enabling services, such as computer, distribution, or postal services,” and has “not eliminated tariffs on information technology goods under the WTO’s Information Technology Agreement, ITA.”
On the regulatory front, it informed that Nigeria has taken meaningful steps in data protection and cybersecurity, which the report described as “particularly valuable given the nascent nature of the country’s digital sector.”
Lamenting that significant policy gaps still remain, they noted that Nigeria must: “Clarify the scope of data storage and processing requirements for cross-border data exchange (‘data sovereignty’).”, “Improve the regulatory and institutional framework for online consumer rights and protection, “Implement regulations on electronic transactions and e-signatures.”, and “Adopt a balanced framework for platform liability to enhance transparency and trust in digital markets.”
While praising Nigeria’s reforms, the report warned of the risks of complacency, saying: “Nigeria has the foundations to leverage digital trade as a pillar of economic growth, however, without urgent reforms in infrastructure, regulation and competition, the country risks leaving its digital goldmine untapped.”
E-Business
Study Reveals 83% of Employees Stay Connected to Work During Time Off, Fuelling Digital Anxiety

A new Kaspersky survey undertaken in the Middle East, Turkiye and Africa (META) region reveals that digital anxiety is becoming a defining feature of modern work culture, as employees don’t disconnect even during their free time and vacations.

According to the findings, 83% of respondents keep an eye on work tasks outside working hours. An overwhelming 85% reply to all work-related messages in instant messaging apps, while the same share (85%) check work emails during their time off – and 81% admit they are responding to work emails while on vacation or in their personal time.
The pressure to remain constantly available is contributing to heightened stress levels in the workplace. Other sources of stress include work issues, for example, 43% experience anxiety after accidentally sending a random message to a work chat.
Interestingly, not all digital mishaps are perceived equally: 40% report that they take it calmly when they send an unfinished email, proving that some mistakes are considered less damaging than others.
Blurred boundaries between professional and personal life, combined with instant communication tools, are intensifying feelings of constant monitoring and fear of making digital errors.
More than a third (36%) of respondents say they feel extremely uncomfortable or even scared if their boss notices them scrolling through social media at work instead of working. The “always-on” culture may undermine employee well-being, increase burnout risks, and reduce overall productivity in the long term.
“Digital anxiety doesn’t just affect employee well-being – it can also increase cybersecurity risks for organisations. When people feel constant pressure to respond immediately to messages and emails, they are more likely to act impulsively, without carefully verifying links, attachments, or sender identities.
This urgency can make employees more vulnerable to phishing, and other scams using social engineering techniques,” comments Brandon Muller, Technical Expert at Kaspersky.
Kaspersky recommends employees to follow the below tips to avoid digital anxiety and associated cyber risks:
- Slow down before clicking or replying. Digital anxiety can trigger automatic reactions. A short pause to check sender details, URLs, or attachments can prevent security breaches.
- Treat urgency as a red flag. Cybercriminals often exploit pressure and fear. Always verify unexpected or urgent requests before responding.
- Avoid handling sensitive information on unsecured networks. Public Wi-Fi, often used when working outside regular hours, increases exposure to cyber threats. Mobile network and VPN should be applied in such cases.
- Use technologies that will help reduce risks. For example, Kaspersky Premium offers AI-powered anti-phishing features designed to help warn of potential threats.
Businesses can reduce cybersecurity risks related to employees’ digital anxiety by providing regular cybersecurity training that helps staff recognise threats and respond correctly even under stress.
At the same time, organisations should use robust cybersecurity solutions to minimise the impact of human error. Kaspersky Next’s adaptable and robust cloud-native protection, underpinned by an unequalled cybersecurity track record, is one of such products.
Protection solutions for mail servers, such as Kaspersky Security for Mail Server, with anti-phishing capabilities, help to additionally decrease the chance of infection through a phishing email.
E-Business
FG Approves Electric Buses for Civil Servants, Pushes Local Auto Growth

Federal Government of Nigeria has approved the acquisition of electric buses for civil servants as part of efforts to promote cleaner transportation and boost local vehicle manufacturing.

The development was disclosed in Abuja by Joseph Osanipin, Director-General of the National Automotive Design and Development Council (NADDC). Osanipin said the buses would be sourced from local assemblers to strengthen domestic production and stimulate growth in Nigeria’s automotive sector.
He stated: “The initiative is aimed at encouraging the transition to cleaner mobility while creating opportunities for local manufacturers.” According to him, the government has also procured charging infrastructure that will be deployed across parts of the country to support the adoption of electric vehicles.
As part of broader efforts to develop the sector, the council is establishing the Nnewi Automotive Development Park in Anambra State. Osanipin explained: “We are developing the Nnewi Automotive Development Park where we will provide the necessary infrastructure so that users of the park can share facilities.”
He added that the shared infrastructure model would enable investors and manufacturers to operate without bearing the full cost of setting up independent facilities. The council is also seeking additional investment to accelerate the development of the park and attract more industry participants.
Osanipin urged Nigerians to support locally assembled vehicles, noting that increased patronage would help create jobs and drive economic growth. He said the council is providing training to manufacturers and stakeholders to enhance local production of vehicle components such as batteries and tyres.
“The move will reduce import dependence, create employment opportunities, and contribute to the country’s Gross Domestic Product,” he said. The NADDC is also working with the Bank of Industry Nigeria to facilitate the disbursement of the National Automotive Development Fund to qualified stakeholders.
E-Business
Jumia Reaffirms Commitment to Consumer Trust on World Consumer Rights Day

As the global community commemorates World Consumer Rights Day, Jumia Nigeria joined industry leaders, regulators, and consumer advocates at the Lagos Marriott Hotel, Ikeja, for a high-level panel session hosted by the Lagos State Consumer Protection Agency (LASCOPA) on Tuesday, March 17, 2026.

Speaking during the session, Peters Afebuame, Group Head of Content and Production at Jumia, highlighted Jumia’s comprehensive approach to protecting consumers from counterfeit or adulterated products on its marketplace, noting that the company has implemented structured checks and technology-driven systems across the entire product lifecycle, from seller onboarding to post-listing monitoring, to safeguard product authenticity.
“Ensuring product authenticity on our platform requires a combination of technology, policy enforcement, and continuous seller engagement,” he stated.
“At Jumia Nigeria, we have implemented a multi-layered process that begins with rigorous seller onboarding and policy agreements, followed by catalogue configuration controls, AI-driven product attribute verification, and the use of global product identification standards. These systems are reinforced by ongoing quality moderation, brand protection mechanisms, and strict enforcement actions, including product and seller delisting, ensuring that customers can shop on our platform with confidence.”
Central to Jumia’s consumer protection framework is a rigorous seller verification process designed to ensure marketplace integrity. Vendors are required to provide proof of legal and regulatory compliance before gaining access to the platform. This vetting process is reinforced by a strict quality control system that monitors products listed on the platform, backed by a zero-tolerance policy toward counterfeit or substandard goods. Non-compliant sellers face penalties and permanent delisting from the marketplace.
Transparency also remains a core priority in helping customers make informed purchasing decisions. Product listings across the platform feature clear specifications, verified descriptions, and detailed images, enabling shoppers to understand exactly what they are purchasing before completing a transaction.
Recognising that digital literacy plays a critical role in online safety, Jumia continues to invest in consumer education initiatives through instructional “how-to” videos, platform guides, and social media campaigns that equip Nigerian shoppers with practical knowledge to navigate online shopping securely and confidently.
To further strengthen transaction security, Jumia leverages its proprietary payment solution, JumiaPay, which provides a secure and encrypted payment infrastructure designed to protect customer financial data. The company also adheres to internationally recognised data protection standards such as the General Data Protection Regulation (GDPR) and local regulatory frameworks established by the Nigeria Data Protection Commission (NDPC), ensuring responsible handling and protection of user information.
Beyond the point of purchase, Jumia reinforces consumer protection through a customer-centric return and refund policy designed to ensure seamless resolution when issues arise. A dedicated customer service team also provides support through multiple channels, including phone and social media, enabling swift response to consumer inquiries and complaints.
As e-commerce continues to expand across Nigeria, Jumia reaffirmed its commitment to building a marketplace that prioritises fairness, transparency, and consumer safety. Through continuous investment in technology, strong policy enforcement, and ongoing consumer engagement, the company aims to strengthen trust and confidence in Nigeria’s growing digital commerce ecosystem.
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