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Nigeria’s QoS Better than London’s -NCC

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(L-r) Mustapha Bintube, NCC commissioner, Dr. Okechukwu Itanyi, executive commissioner (Stakeholder Management), NCC, Engineer John Ayodele, director at Ministry of Communication Technology, Dr. Eugene Juwah, executive vice chairman (NCC), and Dr. Fabian Ajogwu, director, Society for Corporate Governance of Nigeria (SCGN) during the public launch of Corporate Governance Code for telecom operators in Nigeria by the NCC in Lagos…on Thursday.
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Nigerian Communications Commission (NCC) yesterday boasted that quality of service (QoS) in the country was one of the best in the world and even better than services offered in Central London, England and Dubai in the United Arab Emirates (UAE).

The Commission has also unveiled the corporate governance code that will protect the over $25billion worth of assets in the telecommunications sector.

Speaking at the 75th Telecoms Consumer Parliament in Lagos, Eugene Juwah, executive vice chairman/CEO, NCC, said that QoS provided by players in both the aviation and banking sectors of the economy were worse than the one offered in the telecoms sector yet not much noise is heard about that.

“I have heard about these complaints about quality of service in Nigeria. The quality of service in Nigeria is not the worst. The quality of service in this country is better than that of Central London, better than Dubai. Wireless telephony technology is rather complex. You cannot absolutely do without drop calls.”

Juwah who was reacting to the explanation of, Akinwale Goodluck, corporate service executive at MTN that QoS get degraded during wet season because of whirlwind, said while he will neither agree nor controvert that position, the technology of global service for mobile (GSM) communication is complex.

The NCC boss  explained that it is not within the mandate of the regulator to compel operators to give financial compensation to customers for poor QoS, adding that its mandate is to ensure that customers get fair deal by ensuring that they get value for their money.

He said the NCC will continue to sanction operators that fail to meet the specified key performance indicators (KPIs) while money paid from the fines will be paid to the coffers of the Federal Government for appropriation since the regulator does not have the power to “appropriate”.

He said customers that feel so aggrieved about the QoS issue should either go to the Consumer Protection Council (CPC) or the court to seek redress.

Earlier the the Commission unveiled  corporate governance code, a product of consultations among stakeholders, dating back to April 2012.

The commission said stakeholders had agreed that the absence of a common code binding on all telecommunications operators was hindering the growth of the sector.

It, therefore, noted that the code would put something new in the sector and would contribute to the nation’s rebased Gross Domestic Product.

Juwah, said the telecommunications sector was of strategic and high impact significance to the economy at a macro level, and had considerable reach at the micro level.

This, Juwah pointed out, was made up of a wide range of operators with diversity in size, scope of operations, asymmetry qualifications, legal and regulatory requirements, capital market activities as well as local and cross-border relationships.

“The combined factors of the strategic importance of telecommunications and the unprecedented growth of the sector (over 130 million mobile subscribers), with extensive reach across all social and demographic groups in the Nigerian economy, makes it imperative that operators in this critical sector must uphold a code of corporate governance, which is specific to their industry,” he added.

At the launch on Thursday, Dr. Omobola Johnson, minister of Communication Technology, said that the major factor in corporate governance is to create a system that holds decision makers accountable while according proper respect to their positions in the company.

Johnson added that the standard accountability mechanisms, as generally accepted, are the market, shareholders voting, and civil and criminal liability.

The Minister who was represented Engineer John Ayodele, a director at the Ministry, alluded to the theory that these mechanisms work together to create incentives for responsible decision making and to deter self-dealing or other forms of misconduct.

“In reality, however, each of these accountability mechanisms contains flaws that allow corporate governors to sometimes exercise an unreasonable degree of discretion when making decisions that affect the fortunes of stakeholders. When governance systems fail, the impact can be devastating for parties.

“Working with stakeholders, NCC has fulfilled its responsibility by putting in place a framework that adequately contains minimum best practices. The Code is however, dynamic therefore as new experiences accrue and business circumstances change its content and structure will be adjusted through periodic review and consultation,” the Minister said.

Johnson also tasked the NCC to develop and effective post-launch monitoring scheme with allocated responsibilities for supervision, implementation and enforcement among different operators in a clearly defined way.

Nodding in agreement, Dr. Eugene Juwah, executive vice chairman (NCC), said that the Code became expedient as telecommunications forms strategic and high impact significance to the economy at the macro level and has considerable reach at the micro level.

He said that the sector is made of wide range of operators with diversity in size, scope of operations, asymmetry qualifications, legal and regulatory requirements, capital market activities as well as local cross-border relationships.

“The combined factors of the strategic importance of telecommunications and the unprecedented growth of the sector; having over 130 million mobile subscribers, with extensive reach across social and demographic groups in the Nigerian align to and uphold of a Code of Corporate Governance which is specific to their industry.

“Also, the recognized corporate governance principles of accountability, transparency, integrity and ethical conduct, independence, etc., are important for all types of companies operating in the telecommunications industry, whether public or private, large or small, as the requirement for good corporate governance does not wane on account of size or type of business affiliation,” the EVC added.

He maintained that shareholders and other stakeholders are now placing higher demand on companies to demonstrate these principles; hence NCC is determined to promote good corporate governance for the telecommunications industry.  


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Africa Must Build Its Own Cybersecurity Intelligence, Says Tizel CEO At AfriTech 5.0

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As Africa edges toward an estimated 750 million internet users by the end of 2025, the continent’s expanding digital footprint is increasingly matched by vulnerabilities that threaten its economic and national security.

Africa Must Build Its Own Cybersecurity Intelligence, Says Tizel CEO At AfriTech 5.0

Happiness Obioha, Managing Director and Chief Executive Officer of Tizel Cybersecurity

This concern took centre stage at the Africa Tech Alliance Forum (AfriTech 5.0), where Happiness Obioha, the Managing Director and Chief Executive Officer of Tizel Cybersecurity, delivered one of the event’s most compelling arguments for a new cybersecurity paradigm rooted in African intelligence rather than foreign technology.

Speaking on the theme “Beyond Firewalls: The Case for Homegrown Cybersecurity Intelligence in Africa,” Obioha maintained that Africa’s cybersecurity risks cannot be effectively mitigated with imported solutions that were never designed for the continent’s distinct digital realities.

She described Africa’s cyber landscape as one defined by unique threat actors, infrastructural limitations, cultural nuances, and business patterns that global security platforms often fail to understand.

According to her, relying solely on perimeter-based defenses such as firewalls is no longer adequate in a world where cyberattacks grow more adaptive, persistent, and sophisticated.

Obioha argued that Africa’s dependence on generic global tools has created a critical gap in the continent’s ability to detect, interpret, and respond to emerging threats, and explained that foreign cybersecurity systems frequently misread local attack patterns or fail to anticipate region-specific vulnerabilities.

As a result, many African organizations operate with a false sense of safety while facing increasingly complex threats ranging from ransomware and financial fraud to targeted breaches on government infrastructure.

The Tizel CEO emphasised that Africa’s long-term security lies in adopting intelligence-led approaches that draw from local insights, indigenous expertise, and continental research, and noted that such solutions allow faster and more precise threat detection because they are built with an understanding of local behaviour patterns and digital environments.

Beyond security improvements, she stressed that homegrown cybersecurity also strengthens national sovereignty, reduces capital flight, expands technical capacity, and creates jobs in one of the world’s fastest-growing sectors.

Obioha cited Tizel Cybersecurity as an example of what locally grounded innovation can achieve, explaining that the company’s model integrates contextual intelligence, real-time monitoring, rapid incident response, and strict adherence to regulatory frameworks.

According to her, Tizel’s work with banks, telecom operators, government agencies, and SMEs demonstrates the measurable impact of Africa-specific cybersecurity architecture.

Among the results she highlighted were the prevention of a major ransomware attack in the financial sector, a significant reduction in network downtime for a telecom operator, and the deployment of effective real-time monitoring systems for a government agency.

She reinforced that Tizel’s success is built on its deep understanding of the African digital ecosystem, a familiarity she described as indispensable for delivering cybersecurity that genuinely protects African institutions.

The region’s business culture, infrastructural diversity, and evolving digital habits, she said, can only be accurately interpreted by experts who operate within the same environment.

Obioha urged African enterprises and governments to take a more deliberate approach toward securing their digital future, and encouraged them to re-examine their cybersecurity posture, invest in indigenous intelligence-driven solutions, and build internal teams equipped to respond to emerging threats.

The survival and competitiveness of African businesses, she noted, will increasingly depend on their ability to align security strategies with the realities of the continent’s rapidly evolving digital economy.

“Africa’s digital future is promising,” she concluded, “but it must be secured with intelligence and innovation that come from within the continent.”


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MTN Partners with SMEDAN to Drive Digital Growth and Job Creation Nationwide

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MTN Nigeria and the Small and Medium Enterprises Development Agency of Nigeria (SMEDAN) have signed a strategic partnership aimed at accelerating the growth, digital capacity, and sustainability of Nigeria’s 40 million Micro, Small and Medium Enterprises (MSMEs).

MTN Partners with SMEDAN to Drive Digital Growth and Job Creation Nationwide

L-R: Julcit Onigbogi, Head of Legal, SMEDAN; Charles Odii, Director General, SMEDAN; Lynda Saint-Nwafor, Chief Enterprise Business Officer, MTN Nigeria and Ayham Moussa, Chief Operating Officer, MTN Nigeria, during the MTN, SMEDAN Seal Strategic Partnership Signing held at the MTN Plaza, Ikoyi on Thursday, November 27, 2025.

The signing ceremony was held at the MTN Plaza, Lagos, on Thursday, November 27, 2025.

MTN Nigeria’s Chief Operating Officer, Ayham Moussa, reiterated MTN’s commitment to supporting Nigeria’s economic development, stating that MSMEs are the lifeline of Nigeria’s economy.

He said: “SMEs are the backbone of the economy and the backbone of employment in Nigeria. We are delighted to power SMEDAN’s platform and provide tools that help MSMEs reach customers, obtain funding, and access wider markets.

“This collaboration serves both our business and social development objectives.”

Chief Enterprise Business Officer, Lynda Saint-Nwafor, MTN Nigeria described the MoU as a tool to “meet SMEs at the point of their needs,” noting that nano, micro, small, and medium businesses each require different resources to scale.

She stated: “Some SMEs need guidance, some need resources; others need opportunities or workforce support. This platform allows them to access whatever they need.

“We are committed to identifying opportunities across financial inclusion, digital inclusion, and capacity building that help SMEs to scale.”

Speaking at the event, the Director General of SMEDAN, Charles Odii, emphasised the significance of the collaboration, noting that the agency cannot meet its mandate without leveraging technology and private-sector expertise.

He said: “We have approximately 40 million MSMEs in Nigeria, and only about 400 SMEDAN staff. We cannot fulfil our mandate without technology, data, and strong partners.

“MTN already has the infrastructure and tools to support MSMEs from payments to identity, hosting, learning, and more. With this partnership, we are confident we can achieve in a short time what would have taken years.”

Odii highlighted that the SMEDAN-MTN collaboration would support businesses across their growth needs, guided by their four-point GROW model – Guidance, Resources, Opportunities, and Workforce Development.

He added that SMEDAN has already created over 100,000 jobs within its two-year administration and expects the partnership to significantly boost job creation, business expansion, and nationwide enterprise modernisation.

The partnership will feature joint initiatives focused on digital inclusion, financial access, capacity building, and providing verified information for MSMEs. With millions of small businesses depending on accurate guidance and easy-to-access support, MTN and SMEDAN say their shared platform will address gaps in communication, misinformation, and access to opportunities.

The event concluded with the formal signing of the Memorandum of Understanding (MoU), setting the stage for the immediate roll-out of tools, content, and resources that will support MSMEs nationwide.


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MTN Nigeria Launches Y’ello Data Gifting Campaign as Digital Connectivity Shapes Festive Celebrations

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MTN Y’ello Tide is the gift that keeps giving, with MTN exciting Nigerians through a season filled with yellow gifting, digital rewards, and festive moments. This year, MTN is giving customers even more ways to stay connected and celebrate, and the Y’ello Data Gifting initiative stands as one of the many offerings under MTN Y’ello Tide.

MTN Nigeria Launches Y’ello Data Gifting Campaign as Digital Connectivity Shapes Festive Celebrations

MTN Nigeria

With Nigerians embracing more digital-led ways to connect and celebrate during the festive season, MTN Nigeria has introduced its Y’ello Data Gifting initiative as part of the broader MTN Y’ello Tide, designed to encourage customers to share data with loved ones while standing a chance to win prizes worth millions of naira. MTN Y’ello Tide continues to position digital connectivity as an exciting way to gift this season, reinforcing that MTN is giving Nigerians more value at a time they need it most.

The campaign runs from December 1 to 25, offering daily rewards such as Samsung smartphones and ₦20,000 shopping vouchers for the top 20 data gifters each day. As a core part of MTN Y’ello Tide, the data gifting experience helps customers enjoy more yellow moments through rewards, bonuses, and shared connections. Customers who participate also enjoy bonus data, with 1GB awarded to those gifting 10GB or more, and 500MB for gifts ranging between 5GB and 9.99GB. Participation is available through *321# or the myMTN NG app between 10am and 10pm daily.

Across Nigeria, digital behaviour continues to evolve. Internet consumption reached a record 973,455 terabytes in December 2024, marking a 36.5 percent year-on-year growth according to the Nigerian Communications Commission. MTN Y’ello Tide taps into this shift by offering exciting, value-driven digital gifting experiences that help people stay connected throughout the season.

While costs of food and non-alcoholic beverages have risen by over 92 percent in the last three years, and inflation stood at 34.60 percent in November 2024 with food inflation at 39.93 percent, Nigerians continue to prioritise meaningful and cost-efficient ways to stay connected. This shift has led many families to favour experiential or digital gifts, particularly as surveys show that 76 percent of Nigerians experienced income reductions in 2024, based on the PiggyVest Savings Report.

Festive spending has also adjusted to new realities. Items such as Christmas trees now range between ₦23,000 and ₦700,000, up from ₦17,000 to ₦450,000 last year. In this context, telco-led promotions like MTN Y’ello Tide’s Data Gifting campaign offer an alternative form of giving that aligns with today’s lifestyle needs. MTN is giving customers more ways to celebrate in yellow, creating exciting opportunities to share, connect, and enjoy festive rewards.

Nigeria remains a mobile-first market with 103 million internet users recorded at the start of 2024, representing 45.5 percent internet penetration according to DataReportal. Data now functions as a core utility supporting work, education, entertainment, and social connection across the country, making MTN Y’ello Tide’s digital gifting even more relevant this season.

As a Lagos civil servant noted earlier this month, the season remains a time for gratitude and connection, regardless of spending patterns. MTN Y’ello Tide strengthens this sentiment by making it easier for customers to stay connected and enjoy meaningful gifting in an exciting and accessible way.

The Y’ello Data Gifting campaign continues until December 25, with terms and conditions applying. As part of MTN Y’ello Tide, the initiative reinforces that MTN is giving Nigerians a festive season anchored on digital convenience, rewarding experiences, and yellow-themed celebration.

Dial *321# or download the myMTN NG app to start gifting data to your loved ones. Campaign runs until December 25, 2025. Terms and conditions apply.


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