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Nwosu, Global Express Boss Calls for Postal Sector Consolidation
Joe Nwosu, managing director/ chief executive officer of Global Express Limited, has stressed the need for consolidation in the postal industry.
Nwosu emphasized that for courier companies to come out big and render efficient service as well as add value to what they are doing that what happened in the banking industry should also happen to the courier industry. Consolidation is inevitable, he said. He decried the present practice whereby new courier companies are springing up now and then while some of them do their businesses in a room office.
Nwosu said that such courier companies don’t add value to their services and called on the Courier Regulatory Department, a body that licenses and registers new courier companies to review the registration fee upward from the present N1million so as to encourage people to come together to form courier companies .
He believes that if the registration fee is made substantial that it will prevent every Dick, Thom and Harry from wanting to register a courier firm simply because they can afford the one million naira registration fee. "A hike in the registration fee will make people to form courier companies. Con solidation will add content value to what they are doing’, he said.
Nwosu assured that Global Express, a courier company that specializes in mail and parcels services, is prepared to give the specialized service the client requires and said that as a courier company you don’t just come into the market because you want to make money. He advised that to be in the courier business that you have to segment the market and know the people you want to service and said that once you are able to offer specialized service that you have gotten the market. Further, Nwosu said that in addition to this that his courier firm goes a step further to ask its clients their areas of need.
Continuing, Nwosu frowns at the activities of unregistered courier companies who go ahead cutting corners, cutting prizes and dumping mails saying that their activities undermine the growth of the sector even as he called on government to assist the industry in the areas of road, light and provision of basic infrastructure for practioners to be able to make profit and pay their staff salaries. Nwosu submitted that running generators for 24hours increases the overhead cost and said that courier is not a business where you keep on increasing the prize. No economy moves without proper communication and courier is the main stay of every economy because you have to move services, move your hard copies, Nwosu said.
Describing the courier as a living business, he said the dynamic nature of the industry which comes up with new innovations every day elicits that companies have to train their workers to keep abreast of the new innovations. According to him, Global Express trains its workers at least three times in a year and said it is the only way of embracing new technologies. He explained that IT works hand- in- hand with the courier. For instance, tracking he said, was not there when Global Express was established in 1992 but now you cannot do without the technology. However he said that the level of ICT tools they use here in the postal industry cannot be compared with those used abroad. Sorting of mails for example, he said,. is not done manually overseas.
In this regard, he called on government to encourage entrepreneurs and said that you cannot talk about entrepreneurship without being involved with your environment. With necessary technology in place, Nwosu believes the incidence of drug barons sending their parcels through courier companies will be checked and minimized. He said drug barons come up with various means and to fight the scourge it needs the cooperation of every body considering the endemic nature of drugs which he said is capable of eliminating a whole country like Nigeria if everyone gets into using it. He lamented the dearth of technology devices to scrutinize contents of consignments. In that case, he said anything can happen.
Nwosu advocated for professionalism of the courier sector in line with other sectors like the banking where practitioners operate under the umbrella known as the Chartered Institute of Bankers (CIB) and their counterparts, Nigeria Insurance Council of Nigeria (Nicon) for the insurance.
Nwosu also suggested professionalism for the sector and said that for one to be a courier practitioner that one has to be trained and certified before becoming a member. The present practice whereby operators pay one million naira to get a license and in addition acquire a bike to start the business is decried by Nwosu .He said it is necessary to ensure that operations render standard service and customers getting satisfied. He advocated for a forum where customers could have the opportunity to come and voice out and commended the Nigerian Communications Commission (NCC) for wonderfully doing well in the telecoms sector.

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E-Financial
FCMB Turns Normal Banking into Rewards with New Mobile App Upgrade

First City Monument Bank (FCMB) has introduced a set of new features on its mobile app, led by a reward points system that turns everyday transactions into tangible benefits for customers.

With this update, FCMB shifts the focus from routine banking to value creation, giving customers a stronger reason to engage, transact, and stay within its digital ecosystem.
At the centre of the upgrade is the Reward Points feature, which allows customers to earn and redeem points on transactions made in the app. The more customers use the platform, the more value they unlock, creating a direct link between daily banking activity and real-life rewards.
Beyond the rewards, the enhanced app introduces a Regal Premium Lifestyle Subscription that offers users access to curated lifestyle benefits across travel, dining, and entertainment, plus a three-month free transfer for new-to-bank customers.
Customers can now access mutual fund investments directly within the app, helping them grow wealth without multiple platforms. This feature reinforces FCMB’s commitment to empowering customers with accessible financial tools.
To improve customer experience, the app now includes “Chat with Temi”, an intelligent in-app support feature that delivers instant assistance and quicker issue resolution.
Speaking on the update, Oladipo Alabede, divisional head, Payments and Solutions, said: “At FCMB, we are constantly innovating to meet the evolving needs of our customers. These features are designed to provide convenience, reward loyalty, and empower our customers to do more with their finances, right from their mobile devices.”
In line with its financial inclusion drive, FCMB has simplified account upgrades from Tier 1 to Tier 2, allowing customers to access enhanced banking services without visiting a branch.
Additionally, the introduction of instant virtual card request and activation ensures customers can immediately create and use secure digital cards for online transactions.
Adetunji Lamidi, divisional head, Personal Banking, emphasised the Bank’s digital transformation journey: “These upgrades reflect our technology-driven strategy to build a smarter, more intuitive banking platform. By integrating intelligent support systems like Temi and enabling instant services such as virtual card activation, we are redefining convenience and accessibility in banking.”
This comprehensive upgrade reflects FCMB’s ongoing commitment to innovation, customer focus, and digital excellence, positioning the mobile app as a one-stop platform for seamless, rewarding, and future-ready banking.
Customers are encouraged to update or download the FCMB Mobile App today from their app store to use these new features and take full control of their financial journey.
E-Financial
Despite Warnings, FG Draws Down $1.5Bn as First Tranche of FAB $5Bn Loan Deal

Nigeria has accessed the first tranche of its $5 billion derivatives financing arrangement with First Abu Dhabi Bank (FAB), drawing about $1.5 billion under the deal approved by the national assembly in March.

This is despite caution by the International Monetary Fund (IMF) against proceeding with the proposed $5 billion structured Total Return Swap (TRS) financing program with First Abu Dhabi Bank.
IMF said that the complex derivative-based financing agreements are often opaque and carry hidden financial risks.
According to Bloomberg on Friday however, the federal government received the funds in the past two weeks through a structured total return swap (TRS) transaction with the United Arab Emirates’ largest lender, citing people familiar with the matter.
On March 31, the national assembly approved President Bola Tinubu’s request to secure up to $6 billion in external borrowing.
The borrowing plan comprised two facilities from the United Arab Emirates (UAE) and the United Kingdom, including a structured TRS financing programme of up to $5 billion from First Abu Dhabi Bank.
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Tinubu had said the proposed borrowing would increase Nigeria’s public debt stock, which stood at $110.3 billion (about N159.2 trillion) as of December 31, 2025.
The drawdown comes despite concerns raised by Fitch Ratings over the financing arrangement.
Fitch warned that while such transactions can provide liquidity, diversify funding sources and lower borrowing costs, they often fall outside conventional debt-reporting frameworks and could weaken transparency and legislative oversight.
The rating agency also said the structure could expose Nigeria to additional foreign exchange risks if domestic bond yields rise or the naira depreciates.
Also, the International Monetary Fund has cautioned that the derivative-based financing arrangements are often opaque and complex, making it difficult to assess the full extent of governments’ debt obligations.
General News
PalmPay Strengthens Data Protection Culture with Employee Privacy Workshop and Privacy Champions Programme

PalmPay has reinforced its commitment to responsible data governance and customer information protection through a specialised two-day data protection workshop for employees and the launch of its internal Privacy Champions Programme, an initiative designed to strengthen awareness, accountability, and responsible data handling across the organisation.

The initiative comes at a time when data protection is increasingly critical following recent reports of recorded 281,500 compromised user accounts in the first quarter of 2026, ranking 34th among the world’s most breached countries, according to a new quarterly data breach analysis by cybersecurity firm, Surfshark.
Facilitated by the Nigeria Data Protection Commission (NDPC) and leading Data Protection Compliance Organisation (DPCO) TechHive Advisory, the two-day workshop equipped employees with practical knowledge on privacy governance and data protection obligations, incident awareness, and the role each employee plays in protecting personal data.
The initiative forms part of PalmPay’s ongoing efforts to advance compliance with the Nigeria Data Protection Act (NDPA) 2023. It also reflects the company’s continued investment in safeguarding customer information and fostering a culture where privacy remains everyone’s responsibility.
The Privacy Champions Programme establishes a network of employee representatives across business functions who will support awareness, promote best practices and help strengthen the organisation’s privacy culture. By integrating privacy considerations into day-to–day activities the initiative aims to further enhance accountability and reinforces customer trust.
Speaking on the initiative, Managing Director of PalmPay, Chika Nwosu, stated: “At PalmPay, protecting customer information is fundamental to maintaining the trust our customers place in us everyday, and remains central to our operations. Statistically, 10 out of 100 Nigerians have been affected by data breaches.
Hence, we have a greater responsibility to ensure that personal information is collected, processed, stored, and protected responsibly. This specialised training reflects our continued investment in strengthening internal awareness and ensuring our teams remain equipped to uphold the highest standards of data privacy and protection.”
As a digital financial services platform serving millions of users, PalmPay reaffirmed that privacy and data protection remain embedded in its operational culture, with continuous investments in data governance practices.
PalmPay also encourages customers to remain vigilant and adopt safe digital practices, including protecting account credentials, exercising caution when sharing personal information online, and reporting suspicious activities promptly. The company maintains that building a secure digital ecosystem requires a shared commitment from organisations, regulators, and users alike.
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