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OPay Gets Court Order to Restrict Customer Accounts over ₦714m System Glitch

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OPay, Chinese-backed fintech giant has received approval from a Federal High Court in Lagos to freeze customer bank accounts in thirty listed banks as part of a process to recover ₦714 million received by customers during a system glitch.

OPay Gets Court Order to Restrict Customer Accounts over ₦714m System Glitch

A TechCabal exclusive has that the system glitch occurred from December 10, 2023, to March 4, 2024, and allowed customers to receive value for unsuccessful transactions.

OPay contacted customers who received value for sums above ₦500,000 via emails and phone calls and asked them to fund their accounts so the retained funds could be debited immediately after it became aware of the issue.

The fintech recovered 10% of the total amount from those customers.

“While some customers responded positively to the Applicant’s request and cooperated with the Applicant in respect of the recovery of the Erroneosly Retained Credits, some customers have refused, failed, and/or neglected to fund their accounts to enable the Applicant to deduct the value of the Erroneously Retained Credits from their respective accounts,” the company said in a court filing.

The fintech asked the court to freeze the customer accounts and filed an affidavit of urgency alongside its application. The orders were granted by the court on June 28, 2024, and OPay will now begin asking thirty banks to restrict the affected customer accounts.

OPay declined to respond to comments.

OPay customers received value for pending transactions

 

Financial institutions use bank response codes to categorise successful, pending, or failed transactions. For OPay, ‘RC 09’ is the code for a pending transaction for which the company does not debit its customer.

However, from December 10, several cardholders made payments for pending transactions without getting debited.

“The Switching Company (Interswitch) that facilitated the said card transactions between the Applicant and its cardholders during this period inadvertently settled all the RC 09 transactions as successful,” OPay said in its filing.

 


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E-Financial

Ecobank Announces Plans to Phase Out Naira Denominated MasterCard

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Ecobank Nigeria has announced plans to phase out its Naira-denominated Mastercard debit cards, with a transition period scheduled to run from July 29 to September 29, 2025.

Ecobank Announces Plans to Phase Out Naira Denominated MasterCard

The bank disclosed the development in a message sent to customers on Wednesday, urging account holders to switch to a Verve debit card available free of charge.

According to the notice, the bank’s decision is part of a broader effort to enhance security and ensure smoother digital transactions for customers.

“As part of our ongoing commitment to delivering secure and efficient banking services, we will be phasing out the Ecobank Naira Mastercard,” the statement read.

“In its place, we are pleased to offer you a free Verve debit card to ensure a seamless transition.”

The bank said the Mastercard deactivation would take full effect from September 30, 2025, saying that customers are therefore advised to collect their Verve cards before the deadline to avoid service disruption.

Ecobank also assured customers that the new Verve card would support payments across several digital platforms, including Google Play, YouTube, TikTok, Spotify, Netflix, Prime Video, AliExpress, Zoom, Microsoft, LinkedIn, Starlink, Audiomack, and Uber.

“It will also remain functional for ATM withdrawals and Point-of-Sale (POS) transactions nationwide.

“To obtain the replacement card, customers are instructed to visit the nearest Ecobank branch, request the Verve debit card, and collect it at no cost,” the bank said.

The move follows a growing trend among Nigerian banks to prioritise local card schemes like Verve, which are often more cost-effective and resilient to international payment disruptions.


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E-Financial

CBN Explains Mass Redeployment of Staff

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Central Bank of Nigeria  (CBN) has dismissed claims that its recent redeployment of staff from Abuja to Lagos State was politically motivated.

CBN Explains Mass Redeployment of Staff

Muhammad Abdullahi, deputy governor, economic policy, made this clarification known at a two-day Interactive Session on Government-Citizens Engagement in Kaduna on Wednesday.

Recall that the CBN  had in 2024 rolled out its Early Exit Package (EEP).

As part of the policy, the apex bank reduced its staff strength in Abuja Headquarters.

The decision had been greeted with controversy, with some critics claiming the move was targeted at the banks’ workers from Northern Nigeria.

However, Abdullahi has clarified that the policy was not targeted at anybody.

He noted that a recommendation from the banks’ insurance provider concerning workplace safety triggered its decision to decongest its Abuja headquarters.

“It is not an agenda against anybody,” he stated.

He said, “Some of those staff members taken to Lagos and Kaduna are now so happy they don’t even want to come back to Abuja.

He also dismissed claims that CBN deliberately removed 16 directors, particularly from the Northern region.

“There are many directors from the Northern region currently serving in the bank,” he stated.

He stressed that the son of the country’s secretary to the government of the federation was also redeployed from Abuja to Lagos.

“The son of the Secretary to the Government of the Federation was also moved from Abuja to Lagos. Nobody was spared—it is a policy of the bank,” he stated.

 

 

 


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Banks Reopen Naira Card Payments for International Tuition Fees

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Nigerian banks have resumed processing international tuition payments from Naira accounts through the Central Bank of Nigeria (CBN)’s Form A portal.

Banks Reopen Naira Card Payments for International Tuition Fees

Form A is an application form designed by the Central Bank of Nigeria to pay for service transactions (invisible trade).

The form allows customers to purchase foreign exchange at the CBN or interbank rate to make payments for eligible services as predetermined by the foreign exchange manual.

This development comes a month after commercial banks announced the resumption of international transactions on their naira cards.

In an email to customers, Guaranty Trust Bank Limited (GTBank) and Lotus Bank announced that the service is now available for applicants paying undergraduate and postgraduate tuition fees abroad.

“Pay international tuition fees directly from your Naira account,” the notice from GTBank read.

To access the service, customers are required to register and submit their applications via the Trade System Portal at www.tradesystem.gov.ng.

GTBank explained: “Select the ‘Form A’ application for Educational Fees. Choose GTBank as the processing bank, attach required documents, and submit the application.”

Similarly, Lotus Bank stated, “Register on the Trade System Portal. Select Form ‘A’ application for Educational Fees. Choose Lotus Bank as the processing bank, attach required documents, and submit the application.”

In a similar notice,  Lotus Bank also informed customers of processing international fees using its facility.

“Register on the Trade System Portal (www.tradesystem.gov.ng). Select Form ‘A’ application for Educational Fees. Choose Lotus Bank as the processing bank, attach required documents, and submit the application,” the bank said.

In 2022, Nigerian banks said international school fees and upkeep requests via Form A will be processed within 120 days due to forex scarcity at the time.


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