General News
Outsourcing Saves Cost, Improves Efficiency-Kruger
Roy Kruger is the Managing Director of BCX Nigeria, a 100% owned subsidiary of Business Connexion (BCX South Africa).
Kruger with more than 23 years experience in fixed and mobile telephony operations and management has gained a huge amount of knowledge relating to all aspects of telecommunications.
He spoke to hilary okeke on a wide range of issue in the industry.
About IPTV
IPTV stands for Internet Protocol Television whereby you use technology to take normal television, put it into IP packets and send them across to regional wide area or local area networks, as opposed to broadcasting in the traditional manner. Although IPTV can be broadcast across a satellite network; it is just a much cheaper and ubiquitous manner of sending television to users. To receive IPTV, you need a PC, and local people in the country do not have them. As you know, the most common way of receiving broadcast signals today is through TV sets. Once ICT infrastructure gets to more people, IPTV will become very common. Right now, IPTV is used mostly in office buildings or housing estates where people can run fibre optic rings around the place, and then bring it in via satellite and spread it around by a fibre optic link.
Current Global Recession and Business Sense in Outsourcing
Outsourcing in some instances can save a lot of money because what it basically entails is that you go to a company and present them with a proposal whereby you take over their manpower cost and the cost involved specifically with IT. If a company manufactures motor vehicles, its primary job is to manufacture vehicles and not to worry about the efficiency of the computers, or the pay increase for the personnel. As an outsourcing company, BCX will take away that burden on that company and take over their manpower and ICT management. There are lots of advantages to doing that because companies can save on manpower and more importantly, their IT remains up-to-date because we replace it as opposed to them buying and keeping it for many years. As an outsourcing company, we make sure that it remains up-to-date with no extra cost to the companies; all they need to do is pay a flat fee every month.
Role in IT Infrastructure Building
BCX does systems integrating. We do not use a specific product from a specific company. We use various products from various companies – the best in the world from different manufacturers. For example, we use products from Cisco, Huawei, Avaya, Nortel and a score of companies. We take these products and design them to suit the companies, and then install, commission and maintain the various companies’ networks.
Services for the Banking Sub-sector
Banks traditionally have perhaps a couple of thousand people working for them. So, the primary area we would like to work in is called Internet Protocol Telephony (IPT). Here, we rationalize the whole telephone system within the bank, we install a central call system which takes the place of the traditional Private Automatic Branch exchange (PABX), and we turn the whole network into a digital one. In other words, your phones become more than phones. On a single handset, you can browse the Internet, make voice calls, watch videos and communicate either within or outside of the building. On top of that, we put in place what is called unified communications which for instance, takes a voice message and turns it into a text message or vice versa. So on a single handset, you can make all your communications; hence the name ‘unified communications.’ You receive all communications whether text, e-mail, voice or video – you receive it onto one point of presence. For banks with head offices and hundreds of branches, we build wide area connectivity for those branches either by using satellite, radio or traditional terrestrial communications.
Disaster Recovery not Taken Seriously
That is an area where many people learn the hard way. What that means is they wait until an actual disaster takes place, and then it is a case of regrets. But a number of the bigger organizations have realized the importance of this. Companies can do disaster recovery themselves or outsource it, and that is becoming a very popular way of doing disaster recovery. Many companies, especially the telecom operators, are building data centres to which they then outsource IT infrastructure, and they provide services which include disaster recovery – that is now becoming very popular in Nigeria. The reluctance about disaster recovery may not necessarily be due to cost. The ongoing running of an infrastructure which you might or never need – that is where the cost comes in. It is not the hardware but the ongoing operations that do cost a lot of money.
Application of Business Intelligence in Organization’s Success
Business intelligence can be done in a number of ways. The most popular one is what we call the customer relationship management (CRM) system. CRM systems are traditionally very expensive to maintain. But with the call centre technology and the integration of CRM into call centres today, it is becoming a much easier task to do. It allows you to gain intelligence on your customers’ data – their hobbies, date of birth – so that you can better serve them. From the BCX point of view, we use business intelligence as a way of producing a business case for our customers. We put together the business case to show customers that by using this type of equipment and technology, they would gain a better access to their customers and thereby increase their market share.
IP without Fibre
If you look at the history of IP, it dates back to 1969 in the American Department of Defense. Within this department was a group called Advanced Research Project Agency (Arpa), and the Department asked Arpa to come up with a method of connecting every single computer to one another within the American defence force. So Arpa went out and found that some areas had IBM, some HP, some Dell – they were faced with the challenge of synchronizing the computers which could not communicate with one another. So the only way for them to do it was to come up with a common set of rules, which they used to connect all the computers to one another. And they thought: “We just might as well call this thing an Internet.” Thus the name, Internet Protocol (IP). That is, Internet set of rules. IP is just a set of rules. The question now is – how do we deliver Internet more efficiently? Internet can run on any type of infrastructure; it has no limits on the type of infrastructure on ground. It is only a set of principles that is implemented and then you can run voice, video and data on top of IP. It can run over fibre; it can run over copper; it can run over radio; it can run over satellite. There are no limitations. They all deliver the same in terms of quality; it is just that when you consider fibre optics, it can provide more bandwidth but if you are running over it or copper at the same speed, there is no difference in the delivery. They both deliver the same quality and at the same speed.
About BCX
BCX is arguably the largest ICT Company in Africa. We have more than 5, 000 people working for the company; we are Cisco Gold partners, Avaya Platinum partners; we have many accreditations with the largest companies in the world. Technology makes BCX tick but I think more than that, we look at the types of people we hire specifically in Nigeria. I have made it a routine to hire students that are just out of the university and they are all clever young guys. Within six months, they gain huge experience and exposure within BCX. Developing the young people within Nigeria is one of our goals.
General News
FG, Others Say Nigeria Wastes 38m Tonnes of Food Annually

Federal government, The European Union (EU), and the United Nations Industrial Development Organisation (UNIDO) have called for urgent and coordinated action to curb food waste and promote sustainable consumption and production practices.

They warned that when food is wasted, the water, energy, and labour invested in its production are also lost, accelerating climate change and undermining global efforts to build a zero-waste, circular economy.
Speaking in Abuja at the commemoration of this year’s International Zero Waste Day, themed “Food Waste Reduction: Minimisation and Valorisation,” Zissimos Vergos, deputy Ambassador of the EU Delegation to Nigeria and ECOWAS, disclosed that Nigeria wastes approximately 38 million tonnes of food annually, more than any other country in Africa.
He further noted that globally, in 2022 alone, nearly one billion tonnes of food—almost one-fifth of all food available to consumers—was wasted.
“This is not just a loss of food; it is a squandering of precious resources, a missed opportunity to combat hunger, and a direct threat to our planet’s health,” he said.
Vergos stressed that food loss and waste are major drivers of environmental degradation, contributing up to 10 per cent of global greenhouse gas emissions—nearly five times the emissions of the entire aviation sector—and accounting for as much as 40 per cent of global methane emissions.
Highlighting Nigeria’s ongoing efforts, he said: “The Nigeria Circular Economy Roadmap, the establishment of the Interministerial Circular Economy Committee, the push to develop a National Plastic Waste Management Regulation, these are not small gestures. These are structural shifts.
“They signal that Nigeria is not waiting for someone else to solve its problem; it is building the system to solve it from within. Now, today’s theme: food waste reduction, minimisation and valorisation, is the right conversation at the right moment.”
Vergos also shared three key lessons from the EU’s experience to support Nigeria’s efforts. First, he urged investment in rural infrastructure, including roads, storage, and cold chains, to address post-harvest losses beyond the farm gate. Second, he emphasised the need to promote agro-processing by converting fresh produce into value-added products such as tomato paste and cassava flour, while linking smallholder farmers to processors and markets.
Third, he called for embedding zero-waste principles, recycling, and resource efficiency into school curricula from the primary level to foster a culture of sustainability among future generations.
Reaffirming the EU’s commitment, he stated, “The EU stands ready to be your partner in that work, through funding, through technical cooperation, and through genuine solidarity.”
In his keynote address, Balarabe Abbas Lawal, minister of Environment, reiterated the Federal Government’s commitment to environmental protection and sustainable practices aimed at safeguarding the health and well-being of Nigerians.
“Food waste remains a significant challenge that affects not only our environment but also our economy and society. Every discarded meal represents wasted resources such as water, energy, labour, and capital, while Nigerians continue to face food insecurity.
Addressing food waste is therefore central to sustainable development and ensuring a healthier future for all,” he said.
He added: “The Federal Ministry of Environment, in this year’s national appropriation, has developed projects on food waste elimination in major markets around Nigeria. And this is to show you that the Federal Ministry of Environment is tackling the issues of food waste at its core, especially post-harvest losses.”
Stressing the broader impact, he noted that addressing food waste aligns with the Ministry’s core objectives. “Reducing food waste will not only help to lower pollution and greenhouse gases, but also conserve valuable resources and promote more efficient and responsible consumption patterns across households, businesses, and institutions,” he added.
Also speaking, Amb. Philbert Johnson, Director and Representative of UNIDO’s Sub-Regional Office in Nigeria, emphasised that food must not be wasted, especially in a country grappling with food insecurity and malnutrition.
“Food is far more than a commodity: it is a foundation of wealth, a driver of health, and a pillar of security. It sustains our homes, supports industries, and underpins the stability of our societies.
“When food systems function efficiently, they generate income, enhance resilience, and improve well-being. When food systems fail, when food is lost or wasted, the consequences ripple across our economies, our environment, and our communities.”
He reaffirmed UNIDO’s commitment to supporting Nigeria in building resilient, inclusive, and sustainable agro-industrial systems.
General News
FG Orders Installation of 5000 CCTV Cameras for Surveillance in Plateau

President Bola Ahmed Tinubu has directed the immediate installation of 5,000 CCTV cameras across identified flashpoints in Plateau State as part of urgent measures to address the worsening security situation in the state.

The President gave the directive during an emergency visit to Plateau on Thursday, where he held a brief stakeholders’ meeting at the Yakubu Gowon Airport following the recent killings in Angwan Rukuba, Jos, where at least 28 persons were killed by unidentified gunmen.
Tinubu also approved the formation of a delegation of key stakeholders to engage in further deliberations on lasting solutions to the security challenges in the state.
He condoled with families of the victims and directed that support be provided to cushion their losses.
President Bola Tinubu while expressing deep sympathy to families of victims said the installation of surveillance cameras was part of a deliberate move towards addressing the kind of attacks that befell residence of the recent attack in the State.
In his remarks, Governor Caleb Mutfwang appreciated the President’s visit and show of concern, but expressed worry over the recent wave of attacks in the state, describing the situation as disturbing and requiring urgent attention.
The meeting had in attendance, former Governors, serving and former National and State Assembly members, traditional rulers, government appointees as well as relatives of those killed in the Angwan Rukuba attack.
General News
FG Rolls Out N12Bn Digital Research Clusters to Boost Innovation Economy

Federal Government yesterday unveiled a N12 billion investment in digital economy research, marking a strategic shift towards knowledge-driven development as Nigeria positions itself as a key player in the global digital landscape.

Declaring the launch of the National Digital Economy Research Clusters under the Building Resilient Digital Infrastructure for Growth (BRIDGE) project, Minister of Communications, Innovation and Digital Economy, Dr Bosun Tijani, said the initiative mobilises over 200 researchers from universities and research institutions nationwide to produce data-driven solutions for pressing national challenges.
Speaking at a press conference in Abuja, Tijani described the programme as an essential complement to infrastructure expansion, including the ongoing deployment of 90,000 kilometres of fibre optic cable across the country.
He stressed that sustainable growth in the digital sector now hinges on robust research, innovation and evidence-based policies rather than infrastructure alone.
“As Nigeria expands its digital economy, attention is shifting from infrastructure to the knowledge that drives it,” the minister stated, adding that the sector was emerging as a major contributor to national GDP.
The research clusters will tackle critical areas including connectivity, digital public infrastructure, skills development, job creation, online safety and emerging technologies such as artificial intelligence.
Tijani explained that the project aims to bolster Nigeria’s research capacity while ensuring local insights guide policy and technology adoption.
The Federal Ministry of Education is collaborating to synchronise academic research with national priorities and advance specialised training.
Minister of Education, Dr Tunji Alausa, underscored universities’ evolving role as hubs of innovation and problem-solving beyond traditional learning.
The BRIDGE project aligns with broader government strategies to promote digital inclusion, spur economic growth and elevate Nigeria’s competitiveness in the global digital economy.
Observers note that the programme’s impact will depend on effectively converting research findings into implementable policies across sectors.
For the administration, the message is clear: a resilient digital economy demands not just infrastructure, but the intelligence to power it.
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