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Over 45% Enterprises in Nigeria to Deploy UCC Solutions in Next 3 Years

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More than 45% of enterprises in Nigeria are planning to deploy unified communications and collaboration (UCC) solutions in the next three years, according to the latest research from global IT market intelligence firm International Data Corporation (IDC).

Referencing its ‘Unified Communications Trends and Priorities in Nigeria 2013 Survey Results’ report, IDC on Tuesday said it expected the adoption of convergence technologies to increase over the coming years as enterprises transform their business-to-business (B2B) and business-to-consumer (B2C) models in order to exploit the opportunities offered by these solutions.

 Based on its survey results, IDC expects the uptake of UCC solutions in Nigeria to blossom over time as the substantial cost savings, simplified management, reduced latency, improved customer experience, and increased workforce productivity brought about by UCC will undoubtedly prove attractive to organizations of all sizes.

In line with this development, the local organizational practice of buying individual services such as telephony, instant messaging, audio/videoconferencing, and email from different vendors is expected to decline over the course of 2014.

“Email applications stand out as the most used element of UCC among Nigerian enterprises,” said Oluwole Babatope, a research analyst for telecommunications and media at IDC West Africa. “However, the more advanced elements of UCC, such as conferencing applications, enterprise social software, and videoconferencing/telepresence equipment, have yet to gain traction in local enterprises due to the inadequate telecommunications infrastructure currently seen in Nigeria. Consequently, we expect the uptake of advanced UCC applications to occur over the longer term as the infrastructure required to support advanced services steadily improves in the country.”
“The future technological priorities of Nigerian enterprises are clear,” continued Babatope. “They will increasingly focus on upgrading their existing infrastructures, expanding their network capacities, improving their data backup and recovery capabilities, strengthening their WAN/network security protocols, and enhancing the performance of applications on WAN topologies. Each of these priorities will contribute to increased adoption of UCC in the country.”

Overall, IDC expects the implementation of UCC solutions in Nigeria to remain on a positive growth trajectory as such applications are slowly but surely being incorporated into the business processes of Nigerian organizations.

Meanwhile, on the vendor side, IDC’s survey identified Cisco, Avaya, and Microsoft as the leading vendors of UCC solutions in Nigeria.

IDC’s ‘Unified Communications Trends and Priorities in Nigeria 2013 Survey Results’ provides a succinct overview of the latest UCC trends and priorities in Nigeria.

The study includes an overview of key industry developments in communications convergence, the major UCC players in Nigeria, and the key technology priorities for organizations.

It also provides an insightful analysis of the UCC environment in most enterprises in Nigeria and assesses their options for the future.

The insights are based on continuous research with technology leads in various SMBs and large organizations, as well as on interviews with industry experts and inputs from IDC analysts on the ground in Africa.

 


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E-Business

NITDA, NIMC Partner for Seamless Data Exchange Capabilities

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National Information Technology Development Agency (NITDA) and the National Identity Management Commission (NIMC) have announced a collaboration on National Public Key Infrastructure (PKI) and Digital Public Infrastructure (DPI) to enhance synergy between digital identity, payment ecosystems and secure seamless data exchange capabilities for Nigeria.

NITDA, NIMC Partner for Seamless Data Exchange Capabilities

l-r: Kashifu Inuwa, Director General of NITDA, and Bisoye Coker-Odusote,  Director General of NIMC, during the meeting at the NIMC headquarters in Abuja..

NITDA, which made the announcement on its X handle, said that the collaboration was to further strengthen Nigeria’s digital economy in line with President Bola Tinubu’s Renewed Hope Agenda,

During the meeting, Kashifu Inuwa, director general of NITDA, and Bisoye Coker-Odusote, director general of NIMC, with some management staff of both organisations, discussed various initiatives, which include building DPI stacks for a secured and seamless data exchange and forming partnerships to transform the national identity system.

This collaboration also aims to harness the potential of the innovative ecosystem and emphasise the use of public-key infrastructure (PKI) to drive digital transformation in Nigeria.

To ensure a smooth implementation, a 12-man committee was set up.

This committee will play a crucial role in kickstarting and harmonising the initiatives and is expected to deliver a comprehensive implementation report within the next 4 weeks.

 

 


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E-Business

Expert Urges FG to Harmonise NIN, BVN to Tackle Crimes

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Noble Ajuonu, head, Sydani Technologies Ltd., has urged the Federal Government to harmonise National Identification Number (NIN) and Bank Verification Number (BVN) to tackle crimes and insecurity in the country.

Expert Urges FG to Harmonise NIN, BVN to Tackle Crimes

Ajuonu made the call at a media roundtable, organised by Sydani Group in Abuja.

The News Agency of Nigeria (NAN) reports that the roundtable focuses on driving sustainability through a comprehensive analysis of Nigeria’s key development areas.

Ajuonu said that Nigeria could overcome its security challenges and pave the way for a safer, more secure future for all Nigerians by embracing technology and implementing practical solutions,

“We need to harmonise data, prioritise seamless integration of databases like NIN, BVN, and security agency records, establish clear protocols for data sharing and access, with robust safeguards against misuse,’’ expert said.

According to him, the unified data pool will empower intelligence gathering and targeted operations.

He also called for investments in smart surveillance, intelligent video analytics software, training of personnel in data analysis, interpretation of data in real-time to combat crimes.

“There is need to implement a legal framework for call interception in criminal investigations, with strict oversight to prevent abuse, encourage community cohesion, training of tech savvy security personnel with tech-enabled tools.’’

Ajuonu also urged the government to address infrastructure deficit in technology, saying that technology was all encompassing to address insecurity.

“According to the National Identity Management Commission (NIMC), as of December 2023, only 104.2 million Nigerians had been enrolled for the National Identity Number (NIN).’’

Ajuonu added that over 122.2 million citizens left uncaptured for NIN were people in rural areas where enrolment centres, digital services were limited.

“Most crimes are being perpetuated from rural communities and this lack of comprehensive identification creates a gap where elements not captured in the national database can constitute public nuisance, crimes.

“There is the inadequacy in the integration of NIN, BVN and Voters Identification Number (VIN).

“Advanced call interception and analysis tools, used successfully in other countries, could provide invaluable insights into criminal networks and operations but infrastructure is lacking,’’ he said.

Also, Mr Godfrey Petgrave, the Agricultural Expert, Sydani Group, called for empowerment of smallholder farmers with access to finance and training to enhance productivity.

According to Petgrave, Nigeria requires policy reform and institutional strengthening to improve agricultural practices and embrace digital agriculture solutions to address food insecurity.

Mr Akolade Jimoh, another expert of the group on health, advocated for expanded community-based health insurance programmes for rural and underserved areas.

Jimoh added that the country needed to encourage Public Private Partnership to revolutionise products design and quality improvement on health services.


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Konga launches Infinix Brand Week with Incredible Deals

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Konga, Nigeria’s leading composite e-commerce group, is thrilled to announce the launch of amazing deals at its Infinix Brand Week. Infinix, a leading global smartphone brand known for its innovative products and cutting-edge technology promises exclusive discounts and special offers on select smartphones, marking an exciting milestone in the realm of online shopping.

Shoppers can expect nothing short of extraordinary deals on a wide range of Infinix products, all available exclusively on the Konga online platform. With discounts of up to 30% off, this partnership between Konga and Infinix aims to redefine the shopping experience for tech enthusiasts across Nigeria.

Konga Brand Week has become synonymous with excitement and unbeatable deals, and this year’s edition is no exception. In addition to exclusive discounts on Infinix smartphones, shoppers can explore a diverse array of products across various categories, including electronics, fashion, home essentials, and more.

“At Konga, we are dedicated to providing our customers with the best shopping experience possible,” said Rita Ohaedoghasi, VP Marketing at Konga. “The Infinix Week during Konga Brand Week allows us to continue delivering on that promise by offering incredible discounts and special offers on some of the most sought-after smartphones in the market.”

To stay updated on the latest developments and exclusive deals during Konga Brand Week, shoppers are encouraged to connect with Konga across all platforms, including social media and the Konga website. Don’t miss out on this opportunity to score big savings and elevate your tech game with Infinix and Konga.


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