Government software and consulting services provider NexusMax Software 365, LLC (NEXUSMAX) has deployed a solution to power Oyo State Health Insurance Agency.

Deployment of the comprehensive biometric health Insurance Platform‎ has increased OYSHIA’s portfolio as a pace-setter in the sector.

The system, based on NEXUSMAX’s commercial off-the-shelf NEXUSINSURE software, was implemented by a joint government and private-sector team comprised of the Oyo State Health Insurance Agency and NEXUSMAX.

The adoption of the software was to ensure that at least 5% of the population of Oyo State is enrolled before the end of the first year of the Health insurance Scheme.

The adoption of this platform has given the agency platform independence as all stakeholders key into the relevant parts of the platform.

According to Dr. Olusola Akande, Ag. Executive Secretary of OYSHIA, the Agency chose NEXUSINSURE because it offers a one stop platform to manage the activities of the Agency.

It also comes equipped with a comprehensive biometric data capture which is critical when verifying Enrollees at the point of accessing health care in the State.

The Agency went live with the new system in July 2017 on schedule. The system allows all stakeholders like HMOs, Hospitals and Enrollees to conduct many activities online, including payments, renewal of premiums, and biometric registration of Enrollees.

Dr. Akande, said “One of our major goals was to ensure—from day one of production—that this system would continue to support our operations and provide an improved customer experience without issue.”

“Our team accomplished this goal,” he said. “The system streamlines our processes and allows us to serve our customers with greater accuracy and efficiency.”

NEXUSINSURE provides the following portals for the use of OYSHIA Portal which is a dedicated portal to members of the AGENCY.

From this portal, access to required information on progress of the scheme can be viewed by users.

It also powers HMO Portal, a private portal for all HMOs involved in the scheme‎; Enrollees Portal: Subscribers can change their providers, manage their dependants and perform self-service functions through the internet or gsm/sms;‎ Providers Portal: The provider portal allows providers to  be more than just buildings, it allows them to be partners.

They can download enrollee lists, verify enrollee identification, lodge their claims online real time, view claims lodged, paid and outstanding etc. Enrollee verification can be done via sms.

Others are CHAs/BOTS/Micro HMO portal: This portal allows provision of first level support to issues that arise, ensuring active response by parties involved.

NEXUSINSURE also supports different payment channels like scratch cards, online payment as well as USSD based payment alternatives.

Wahab Aminu-Sarumi, Director, NEXUSMAX, said “Every NEXUSINSURE project, has been delivered on time and on budget,

“This record of success is an important factor for Agencies in Project evaluation.”‎