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PalmPay Releases 5 Financial Safety Tips to Master Before the Holiday Season

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As the holiday draws near, fraudsters are on the prowl for whom to defraud using dubious shopping websites and posing on social media platforms as customer support agents of legitimate businesses to steal your identity.

While activities of online fraudsters are more sophisticated and are posed to spike during the holiday season, according to reports, other types of frauds that fraudsters are likely to use in defrauding you include digital loan scams, one-time password (OTP) scams, giveaway campaign scams, and free gift or voucher scams.

Aside from the security measures put in place by businesses such as banks, fintechs and online shopping stores, you owe it to yourself to take some safety precautions when conducting financial transactions during this holiday season.

In an interview in Lagos recently, Kevin Olumese, Senior Marketing Manager, PalmPay, rolled out financial safety tips everyone should master before the holiday season beckons.

Mr Olumese noted that as the holiday draws near, fraudsters would be on the prowl seeking whom to defraud using dubious shopping websites and posing on social media platforms as customer support agents of legitimate businesses to steal your identity.

“Aside from security measures put in place by businesses such as banks, fintechs and online shopping stores, you owe it to yourself to take some safety precautions when conducting financial transactions during this holiday season,” Mr Olumese cautioned.

He listed some easy safety tips to save yourself from fraudsters this holiday including but not limited to the following:

Shop from secure retail outlets

Shoppers this holiday season will see an increase in dubious shopping websites, with some of them offering ridiculous discounts to attract unsuspecting shoppers to input their debit card details which would be stolen by fraudsters.

Do not shop on an online retail store that you don’t trust or haven’t used before, it doesn’t matter whether they are offering the best discount. Moreso, if the discounts they are offering look too good to be true, it’s probably because it is not true.

Shop using verified online websites or payment apps that are secure and seamless. Payment apps like PalmPay have been integrated with different business outlets, allowing you to pay your bills and utilities securely and with ease.

Use only trusted POS machines

Whether you want to withdraw cash to spend this holiday season or make payments using a point of sale (POS), it is good that you thread carefully and only patronise POS agents that have terminals of fintech brands that you can trust.

Stay vigilant and watch out for possible irregularities while patronizing POS agents. To ensure that the details of your card are not stolen, hide them and do not input your personal identification number (PIN) in the presence of other people.

Using POS terminals of trusted fintech companies cannot be emphasised enough. For ease of transaction, use POS terminals that offer a good network, a reliable system with less than one percent failure rate, an option to know banks’ network updates in real-time, and 24/7 quick customer dispute resolution.

Be wary of unsolicited calls, emails and texts

Expect to receive several unsolicited phone calls, emails and text messages from scammers claiming to be from businesses that you know. Some of these calls, emails and texts would claim that you’ve won a discount or holiday giveaway from a trusted business and would ask you to pay some money to enjoy the discount or giveaway.

Do not fall for this trick. Legitimate businesses will not ask you to pay money to enjoy a giveaway promotion or require that you send sensitive bank details to be granted access to a discount. Beware! No staff or agents of PalmPay will call or text you to ask for money or sensitive information in exchange for a coupon or a discount.

Research discounts, giveaways

This brings us to the next and one of the most important safety tips to always apply during this holiday season and after. Always do your research on purported discounts and giveaway challenges supposedly coming from trusted brands.

During the holiday, whenever you come across an ongoing giveaway promotion, go to the official social media accounts and websites of the brand to verify. Any discount or giveaway challenge that is not communicated to the public through the official social media channels of a legitimate business should be viewed cautiously.

Every discount and giveaway by PalmPay is usually posted on the company’s social media pages. Follow the right handles on Instagram, Facebook, X (formerly Twitter), TikTok and LinkedIn, and always look out for the verified check marks.

Avoid fraudulent fintech apps

Do not give out your personal information and bank details to fintech platforms that you do not trust. It is important that we repeat this safety warning. Do not download fintech apps that are not regulated by the government.

Loan or fintech apps that are not regulated by the Central Bank of Nigeria (CBN) and whose deposits are not insured by the Nigeria Deposit Insurance Corporation (NDIC) should be avoided completely. Before downloading any fintech or loan app, conduct your research to ensure that they boldly carry the CBN and NDIC badges.

Aside from being regulated by the CBN and insured by NDIC, at PalmPay we go the extra mile to ensure that our over 30 million users and the more than 1.1 million businesses that are part of our payment ecosystem are safe from fraudsters. Follow our social media handles to stay up-to-date on safety guidelines.

 


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E-Financial

FBNQuest Merchant Bank Reports Strong Financial Performance and Strategic Growth Initiatives in 2023

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FBNQuest Merchant Bank, the investment banking and asset management subsidiary of FBN Holdings Plc, successfully held its 9th Annual General Meeting recently.

The gathering served as a platform to present the Bank’s Annual Report and Financial Statements for the financial year ended December 31, 2023.

Amid the prevailing economic challenges, the Bank reported a robust financial performance and outlined strategic growth initiatives aimed at delivering sustainable value to its shareholders.

Mallam Bello Maccido, Chairman of the Board of Directors, commended the Bank’s resilience in navigating through the complexities of the operating environment in 2023.

He stated, “2023 was a year filled with unprecedented challenges that tested our resilience. Given the evolving economic landscape which was characterized by shifting government policies and volatile market dynamics, FBNQuest Merchant Bank stood resilient. Our ability to navigate through these challenges underscores our adaptability and unwavering commitment to excellence.”

The Bank reported a strong financial performance for the year 2023, with gross earnings improving by 43.1% year-on-year to N35.5 billion. Profit Before Tax (PBT) of N4.09 billion was recorded, representing a 36% increase year-on-year while PBT for the FBNQuest Merchant Bank Group was N9.98 billion, reflecting an increase of 91.5% year-on-year.

Mallam Maccido added “The asset management business achieved remarkable milestones, hitting above N600 billion in Assets under Management at the end of December 2023.

“The equities business also posted growth in PBT by 182% year-on-year.” In line with its commitment to providing robust and sustainable returns to shareholders, the Bank declared an interim dividend of N1.01 billion.

The Bank’s Board continues to ensure that its governance structures conform with international best practices and regulatory guidelines. At the meeting, shareholders approved the appointment of Mr. Afolabi Olorode as Acting Managing Director, noting that the approval of the Central Bank of Nigeria had been obtained for his appointment.

The retirement of Mr. Kayode Akinkugbe as Managing Director and Mr. Taiwo Okeowo as Deputy Managing Director was also acknowledged, both individuals having served the Bank meritoriously for eight years each.

Looking ahead to 2024, Mallam Bello Maccido expressed optimism about the improved outlook and opportunities for the Bank’s various lines of business.

He stated, “We are dedicated to accelerating revenue growth purposefully and responsibly. The Bank remains committed to delivering value to its stakeholders and driving growth in the years ahead. Its solid financial performance and strategic growth initiatives position it for continued success in the dynamic economic landscape.”

 


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E-Financial

OPay clarifies New CBN directive, Reassures Customers

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OPay remains committed to working closely with the Central Bank of Nigeria (CBN) and other regulatory bodies to fight money laundering, fraud, terrorism financing, and other illegal financial activities.

OPay

As a regulatory-compliant institution, OPay follows the rules set by the CBN and other regulators to ensure the financial system’s integrity. To achieve this, we have closed non-compliant accounts, implemented strict security measures, and educated customers to help combat fraud.

To support government efforts to clean up the financial industry, Opay and other Fintechs companies have temporarily paused onboarding new customers and creating new wallets. This action reflects our commitment to a secure financial environment and fighting against illicit activities.

Please note that existing accounts and wallets remain unaffected by the CBN’s directive. We want to assure our customers that their funds are secure, their data is protected and this is a temporary measure.

Customer satisfaction is our top priority, and we are committed to promoting financial inclusion and economic growth as key players in Nigeria’s financial ecosystem


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E-Financial

CAC Says Operating PoS without Registration is Criminal Offence

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Corporate Affairs Commission (CAC) has said that all financial technology operators (Fintechs) must register with the commission before July 7, 2024, noting that operating without registration is a crime according to the provisions of the law.

CAC Says Operating PoS without Registration is Criminal Offence

Hussaini Magaji (SAN), registrar general of the Commissio, stated this at the inauguration for the centre for bulk registration of Point of Sale (PoS) operators on Wednesday.

Magaji said, “It is the requirement of the law and the guidelines which Fintechs mandate PoS operators while obtaining their machines as outlined by the CBN to register with the CAC. Therefore, operating a PoS without registering with the CAC is a crime in Nigeria and the operator ought to be jailed.

“CAC on our part are enforcing the provisions of the law which mandates every legitimate business to register with the commission either as individual, business or merchant, and the PoS operators must register, and what we are doing now is to enforce parts of the provisions of the Companies and Alllied Matters Act (CAMA).”

Speaking further, he said, “CAC was asked to penalise PoS operators who are operating without registration with a N200 form. But because of the president’s position on encouraging small businesses, we agreed that no one should be penalized, which is why we have put a time limit on a date because we have had this sensitisation since December, and by July 7, 2024, we hope to close.”

Magaji added that the registration of all POS merchants and agents across the country would go a long way in reducing crime in the country.

He said, “We have a situation where ransom is paid with POS terminals, so with the registration, we will bring out the people whose machines were used to perpetrate the crime, because the CAC will capture all your information.”

He further noted that the registration centre would be open for 24 hours for Fintechs that might want to register manually, adding that the CAC had already created a structure for the Fintechs on the commission’s portal for ease of registration, where the certificate would be automatically generated and sent to their platform. CAC Opens Centre for Registration of PoS Operators

 

 

 

 

 

 


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