Telecom
Public Outrage over Vendors’ Recharge Cards Hike

Nigerian Communications Commission (NCC) and MTN Nigeria have washed their hands and refused to be drawn into the festering battle between consumers and retailers of MTN recharge cards who have added between N10 and N20 to the price of top up cards, Nigeria CommunicationsWeek can report.
The vendors had during the last yuletide season increased prices of recharge cards; a development which has attracted public outrage.
Commercial Telephonists, SIMs, and Recharge Cards Retailers Association of Nigeria (COTSARCRAN) said the increment was from MTN.
MTN, has however denied any increment insisting that the face value of all its recharge card denominations remain the same.
Elsewhere, NCC exonerated the regulating body from the confusion, stating that its establishing act does not permit NCC to regulate matters on SIM cards and recharge cards sales.
But the little known COTSARCRAN which was registered only on January this year, said it will only revert to the normal prices when MTN and the dealers have removed the added on their bulk purchases.
Mr. Adie Thomas Akomaye, president of COTSARCRAN, said, “On behalf of the entire members of the COTSARCRAN, I wish to appeal to MTN subscribers and the general public over the N10 increment on MTN recharge cards by MTN Company and its dealers.
Akomaye brandished documents and told Nigeria CommunicationsWeek that “I promise that immediately MTN Company and its dealers resolve the issue and return to the initial price of minus N10, my members, the retailers will also return (back) to the minus N10 price with immediate effect”.
MTN on the hand maintained that “We have not effected a price increase and the retail price of the various denominations of our recharge cards and recharge vouchers remain the same”
According to Wale Goodluck, corporate services executive, MTN Nigeria, the recharge vouchers come in the following denominations: N1, 500, N750, N400, N200 and N100 and none of the prices has been reviewed upward.
“Any such hike,” said Goodluck, is ‘contrary to MTN’s wishes or knowledge. MTN has a well-established distribution structure and all our authorized partners within this structure are obliged to sell recharge cards at their face value. Any variance from the authorized face value of recharge cards is without MTN’s knowledge or authority.”
MTN’s 55 million customers can purchase airtime via recharge cards or recharge vouchers as well as through a virtual top up.
The airtime recharge options are generally distributed via a very extensive trade and distribution network which has over the years, successfully enhanced accessibility to airtime and customer convenience.
Goodluck assured customers that the company is currently working assiduously to arrest the situation.
In the meantime, he said, “We urge our esteemed customers in the affected areas to explore other options of purchasing airtime such as MTN Virtual Top Up (VTU)or MTN Auto-Top Up”.
Countering that Akomaye said: “MTN cannot deny it does not know that the dealers added the amounts. Other operators have not increased anything. They started the process around last year November. We were silent by then, because our registration with CAC was on-going. In other words, we sell recharge cards based on the amount we purchased.
“Today, the increment is a national thing. MTN started it when they reduced the number of dealers from 17 to 12. Those who left did not want to play the card according to what MTN presented to them. It is an exorbitant extortion. They should solve the equation with their dealers and revert to the old prices”. He aded.
When asked why some vendors still maintain the old pricing posture, he said, “I have some cards I bought about 3 months ago; so I can afford to sell at the old price. However, anybody buying card now does that under the new prices”.
Speaking on the matter in a telephone interview with Nigeria CommunicationsWeek, Tony Ojobo, director of Corporate Communications, Nigeria Communications Commission (NCC), said that the regulator primes customers’ satisfaction and has initiated, launched and implemented the Mobile Number Portability (MNP) scheme as a window to address such occurrences.
Ojobo, said, “NCC does not have any powers to regulate the amount vendors collect on SIM cards or recharge cards. If we flash back, price of SIM cards were quite high, but NCC’s interventional schemes and customer awareness programmes led to the mega clash in the prices, particularly, the SIM cards.
“Meanwhile, NCC has been proactive; that is why we initiated and successfully implemented the MNP scheme. It is a window of opportunity for any customer that feels shortchanged by one operator to try the other. So, the present issue of an operator increasing the amount of its recharge cards is wholly a business decision; if they actually did,” he said.
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Telecom
WhatsApp Unveils Major Privacy Upgrade That Lets You Hide Your Phone Number

WhatsApp has announced the commencement of global reservations for usernames, a new privacy-focused feature designed to allow users connect without sharing their phone numbers.

The Meta-owned messaging platform said the rollout of username reservations began on Monday, June 29, enabling users to reserve their preferred usernames ahead of the feature’s full in-app launch later this year.
According to the company, users will receive notifications within the app once the reservation option becomes available to them.
WhatsApp said the new feature is intended to strengthen user privacy by giving people an alternative way to communicate without revealing their phone numbers, particularly when interacting with new contacts or participating in group conversations.
It explained that unlike social media platforms, WhatsApp usernames are not designed for public discovery, noting that there will be no searchable directory or username suggestions.
The company said users would need to know a person’s exact username before they can initiate contact for the first time.
“Sometimes you just want to chat without handing over your digits,” WhatsApp said, adding that the feature would be useful in situations such as joining community or school groups where users may not wish to immediately disclose their phone numbers.
To enhance security, the platform is also introducing an optional username key, which will require anyone contacting a user for the first time through their username to enter an additional unique key.
WhatsApp said the extra verification layer is designed to provide greater control over who can initiate conversations.
The company noted that with more than three billion users worldwide, it decided to open username reservations ahead of the full rollout to give users an opportunity to secure their preferred usernames before the feature becomes widely available.
To assist users who may have difficulty selecting unique usernames, WhatsApp said it has developed a username generator capable of suggesting available options.
The company also disclosed that creators, small businesses and organisations would have the option of claiming the same usernames they already use on Instagram or Facebook, helping them maintain a consistent online identity across Meta platforms.
According to WhatsApp, once the feature becomes fully available, users who choose to enable usernames will no longer have their phone numbers displayed when they initiate conversations with people or businesses for the first time.
The company said reserving a username will take only a few seconds through the latest version of the application by navigating to Settings, then Account, and Username.
WhatsApp said the feature would be rolled out gradually across countries over the coming months, with users receiving notifications when it becomes available in their respective regions.
Telecom
NCC Ranked Among Nigeria’s Top 3 Best-Performing Federal Agencies

Nigerian Communications Commission (NCC) has been ranked among the top three best-performing Ministries, Departments, and Agencies (MDAs) of the Federal Government in the 2026 Public Service Reforms Performance Assessment conducted by the Bureau of Public Service Reforms (BPSR).

L-R: Engr. Abraham Oshadami, Executive Commissioner, Technical Services, Nigerian Communications Commission (NCC); Dr. Abubakar Ibrahim Kana, Permanent Secretary, General Services Office, Office of the Secretary General to the Government of the Federation during the Nigerian Public Service Award and Gala Night where NCC recieved the award for 3rd Best Performing MDA at Nicon Luxury Hotel, Abuja on the 23rd June, 2026.
In the latest Public Service Reforms Performance Assessment, the Commission was ranked third overall, following a comprehensive evaluation across key reform indicators, including the Self-Assessment Tool (SAT), Freedom of Information (FOI) Compliance Score, Fiscal Transparency and Integrity Index, and official website performance metrics.
In the ranking, the Nigerian Investment Promotion Commission (NIPC) and Nigerian Export Promotion Council (NEPC) came first and second, respectively.
The institutional ranking, conducted across all MDAs of the Federal Government, recognises MDAs that have distinguished themselves in advancing public service reforms and delivering excellence in service.
Aside from the institutional awards, 20 individuals across federal, state and local levels received various distinguished public service excellence and leadership awards, for their sterling performance in public service, including the Head of Civil Service of the Federation, Mrs. Didi Walson-Jack; Senior Special Assistant to the President on Sustainable Development Goals, Mrs. Adejoke Adefulire, among others.
Representing the Executive Vice Chairman/Chief Executive Officer of the NCC, Dr. Aminu Maida, at the award ceremony on Tuesday in Abuja, the Executive Commissioner, Technical Services, Engr. Abraham Oshadami, spoke on behalf of the NCC and other awardees present, expressing appreciation to the Bureau for sustaining the annual assessment framework.
“First; on behalf of all awardees, and second, on behalf of the Board, Management, and staff of the Nigerian Communications Commission, we thank the Bureau for these recognitions. For us at NCC, this recognition acknowledges our ongoing reform efforts and underscores the need to sustain them,” he stated.
He stated that the BPSR recognition served as a motivation for MDAs to strengthen their commitment to service delivery, noting that, for the NCC, the award also served as an affirmation that its reforms aimed at improving transparency and accountability in the sector were yielding greater public acceptance and positive recognition.
“For our telecommunications consumers, this recognition reflects ongoing efforts to strengthen service quality, transparency, and responsiveness across the sector.
“The assessment outcome also reinforces the importance of maintaining standards that support improved customer experience and greater confidence in telecom services nationwide,” he said.
Oshadami restated the Commission’s commitment to applying regulatory tools and innovative approaches towards supporting measurable improvements in service quality and consumer protection across Nigeria’s telecommunications sector.
The Commission has, over the past two years, introduced far-reaching reforms to promote transparency and accountability in the telecommunications sector.
These include the introduction of the National Coverage Map, which provides near real-time information on the performance and availability of operators’ networks across the country, as well as the publication of Quarterly Network Performance Reports, which provide detailed assessments of network performance nationwide.
Mobile Network Operators (MNOs) have also been directed to simplify the communication of their tariffs in a manner that is clear and easy for consumers to understand.
In addition, operators are required to comply with the updated Corporate Governance Guidelines, which emphasise stronger corporate accountability and improved operational performance.
The Commission has also placed significant emphasis on the proactive publication of clear, comprehensive, and timely data on industry activities to keep the public well informed and enhance accountability across the telecommunications sector.
In his remarks, the Director-General of BPSR, Mr. Dasuki Arabi, commended all participating MDAs – particularly the top performers for 2026 broader assessment- for their efforts toward transparency, accountability, and open governance. He noted that these values reflect consistency with established public service standards.
“This annual event, which begins with a public lecture and concludes with an award ceremony, marks the commemoration of the United Nations Public Service Day.
“It also highlights the role of the Nigeria Public Service Lecture Series and Awards as a platform for recognising MDAs that have demonstrated strong performance in reform implementation and service delivery,” he said.
The NCC was ranked the second-best-performing Federal Government agency in the 2025 website performance assessment by the BPSR.
This year’s evaluation was an expanded one, touching not only on official website performance metrics, but also on other parameters such as SAT, FOI Compliance Score, Fiscal Transparency and Integrity Index.
Telecom
Womenovate, MTN Foundation Lead Charge for Inclusive Tech at Women in Technology and Engineering Summit

MTN Foundation, in a strategic partnership with Womenovate, officially kicked off the fifth edition of the Women in Technology and Engineering Summit (WITESA) at the MUSON Centre, Lagos, on June 23, 2026.

The summit, themed, “Engineering Africa’s future: Innovation, Infrastructure, and inclusive technology”, was designed to dismantle barriers for women in Science, Technology, Engineering, Agriculture, and Mathematics (STEAM) fields.
The summit serves as a call to action for corporate stakeholders, policymakers, and industry leaders to cultivate a more equitable digital ecosystem for female-led innovations. As a key sponsor, the MTN Foundation reinforced its commitment to nurturing future talent by integrating female students into the summit where they engaged directly with industry experts and gained exposure to emerging technologies.
The Lagos State Government, recognising the importance of initiatives like WITESA, highlighted the need for inclusive policy frameworks. Representing the Executive Governor of Lagos State, His Excellency Babajide Olusola Sanwo-Olu, the Honourable Commissioner for Innovation, Science, and Technology, Olatunbosun Alake, noted that the summit aligns perfectly with the state’s vision for growth. “Innovation and infrastructure alone are not enough; they must be inclusive,” Hon. Alake remarked.
“Initiatives such as WITESA are important. They provide the visibility, mentorship, and recognition that inspire young women to pursue careers in engineering, technology, artificial intelligence, data science, renewable energy, advanced manufacturing and other emerging sectors.”
Speaking on the company’s commitment to gender equity, the General Manager of Enterprise Marketing at MTN Nigeria, Njideka Jack, highlighted the telecom giant’s data-driven approach to social impact. “MTN is intentional in closing the digital gender gap. With a 41.4% female workforce and 46.4% female representation in executive positions, alongside our matching fund and the empowerment of 5,754 Y’ellopreneurs, we are proud of our journey in empowering women,” she stated.
Jack emphasised that MTN’s focus remains firm, adding, “We are represented at the intersection of innovation, infrastructure, and inclusive technology, and our presence here today reflects our dedication to creating sustainable pathways for women in tech.”
The event concluded on June 24 with an award ceremony celebrating trailblazers who have made significant contributions to scientific and technological advancement in Nigeria.
The ceremony honoured distinguished leaders, including Bukola Ajayi, Chief Information Officer of MTN Nigeria; Aigboje Aig-Imoukhuede, Chairman of Access Holdings Plc and Coronation Group; Nkemdilim Uwaje Begho, CEO of Future Software Resources Limited; and Ude Enebeli, Acting Chief Information Officer of MTN Cameroon, among other industry luminaries.
Motunrayo Opayinka, CEO of Womenovate and the convener of the summit, expressed that these awards are critical to normalising women’s contributions in high-impact technical fields. “This award is a celebration of those whose vision and dedication are rewriting the narrative of African technology,” Opayinka said.
“By recognising these leaders, we are inspiring a new generation to see themselves as the architects of Africa’s future.”
The summit marked a significant step forward in the conversation around digital inclusion, translating high-level dialogue into a concrete roadmap for policy and practice. By leveraging the combined strengths of its sponsors and adopting a community-driven approach, Womenovate established a new benchmark for corporate responsibility within Nigeria’s tech ecosystem.
The event concluded with an award ceremony celebrating industry leaders and trailblazers, reinforcing a shared vision where innovation, infrastructure, and inclusivity serve as key drivers of Africa’s technological future.
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