Telecom
Samsung Opens Premium Service Centre in Lekki

Samsung Electronics West Africa has stepped up its nationwide market expansion drive in Nigeria, with the opening of a new, premium service centre in the country.
Strategically located in the heart of Lekki, Lagos, Samsung’s new Customer Service Plaza provides consumers with instant access to service, repairs and enquires on Samsung’s full range of audio-visual, mobile and computing devices in a standalone location.
Aimed at enriching consumer brand experience, the centre serves as a training facility for Samsung device users as well as provides visitors with holistic lifestyle consulting services, including on-the-spot software upgrades and information on how to make the best use of Samsung’s smart ecosystem by utilizing accessories, content and service offerings that are available from the company.
The Lekki Customer Service Plaza is the latest in the series of Samsung’s roll out of premium, ultra-modern service centres all over Nigeria and brings the total number of the company’s customer service outlets in the country to 29, with 11 centres in Lagos alone.
Mr. Brovo Kim, managing director, Samsung Electronics West Africa, reiterated the company’s commitment to providing its customers with sound, convenient and impeccable after-sales service infrastructure.
“Given the overwhelming support that we have received from our customers, we have embarked on a plan to roll out new brand shops and customer service centres in strategic locations across Nigeria. Today, we are happy to deliver to our customers our Lekki service centre, which has been designed to meet the latest global standards,” Kim said.
He added: “We have always applied a customer-centric approach to our business – with us, the customer comes first. Our customers in Lekki and its surrounding communities can now enjoy peace of mind and rest assured that a service centre that can handle both major and minor repairs for their mobile and computing devices, as well as their consumer electronics and home appliances, is just around the corner”.
Featuring a broad range of services alongside a state-of-the-art interior, the new Samsung Customer Service Plaza provides consumers with a premium service experience, showcasing Samsung’s unassailable leadership in technology innovation.
The centre is manned by highly-trained engineers and also holds genuine spare parts for Samsung’s range of mobile devices, curved and ultra-high definition televisions, microwave ovens, air conditioning units and refrigerators, among other appliances.
In addition to conducting immediate face-to-face repair work, the centre boasts a sales zone and display area for customers to view, experience and buy the latest range of premium products in Samsung’s stable.
The centre is also equipped with a children’s play area and a specialized concept section that showcases new product innovations.
Mr. Raymond Olatokun, Samsung Electronics’ West Africa’s Head of Service, described the opening of the new service centre as an avenue for Samsung to provide its customers with end-to-end solutions, from product purchase to delivering on their service expectations.
“Since our customers are our first and foremost interest, we are always looking for the best ways to serve them wherever they are. With that in mind, we have inaugurated our newest premium Customer Service Plaza, demonstrating our commitment to widen our service coverage in the country and also ensure customer satisfaction. We look forward to the opening of more centres in the country in the near future,” he said.
In addition to being open every day of the week, except Sunday and offering walk-in services, customers also have the option of phoning in service requests through Samsung’s Smart Care call centres.
Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere.
Through relentless innovation and discovery, Samsung is transforming the worlds of televisions, smartphones, personal computers, printers, cameras, home appliances, LTE systems, medical devices, semiconductors and LED solutions.
The company employs 236,000 people across 79 countries with annual sales of US$187.8 billion.
Telecom
MTN, BUA, Dangote & Other Industry Giants Triumph at NGX Made of Africa Awards

Nigerian Exchange Group (NGX) hosted its annual Made of Africa (MOA) 2025 Awards on Monday, February 4, 2026. The event, held during the NGX year-end celebrations, brought together regulators, listed companies, and market operators such as MTN, BUA, Dangote, Transcorp, to celebrate achievements in compliance, sustainability, and market performance.

In his opening remarks, Dr. Umaru Kwairanga, the Chairman of Nigerian Exchange Limited, said “Excellence in compliance, sustainability, and several other categories recognises the fact that capital market operators and quoted companies must be standards not only in terms of the size of their operations but also adherence to regulations and best practices of corporate social responsibilities.”
He emphasised that the awards serve as a benchmark for excellence. He noted that the 2025 honourees demonstrated significant improvements in branding, customer service, and operational standards despite a challenging economic environment in Nigeria.
Among the evening’s significant winners was MTN Nigeria, which was honoured for its commitment to corporate transparency. The technology giant received the award for Leadership in Sustainability Reporting, emerging as the winner in a category that included Seplat Energy, BUA Cement, and Transnational Corporation of Nigeria PLC.
The award recognised the brand’s adherence to both national and global reporting standards, reflecting its role in advancing environmental, social, and governance (ESG) practices within the Nigerian corporate space.
Tobe Okigbo, Chief Corporate Services & Sustainability Officer, MTN Nigeria, said “This recognition for Leadership in Sustainability Reporting underscores our commitment to transparency and aligning with global best practices.
“As the capital market moves toward greater accountability, MTN Nigeria remains dedicated to demonstrating resilience and faith in the Nigerian economy through comprehensive and standard-compliant reporting.”
The ceremony saw several other major players in the financial sector secure multiple accolades. Chapel Hill Denham emerged as one of the night’s most successful firms, winning in categories including Fund Manager with the Largest Listed Fund Size and Market Operator with the Highest Value of Foreign Portfolio Investment (FPI) Transactions.
Other notable winners included: Cardinal Stone Securities Limited, named Broker of the Year and Equity Trader of the Year, Dangote Cement was awarded Best Issuer in terms of Fixed Income Listings, BUA Cement PLC was recognised as the Most Compliant Listed Company, and Transnational Corporation of Nigeria (Transcorp) PLC received special recognition for Capital Market Excellence in Equity.
Mr. Jude Chiemeka, the Chief Executive Officer of Nigerian Exchange Limited, congratulated the recipients, noting that the market saw a 51% close in the All-Share Index last year, making it the second-best performing market globally. He urged winners and nominees alike to continue striving for excellence to further the aspiration of a $1 trillion Nigerian economy.
Telecom
MTN CIO Urges Africa to Lead Fourth Digital Revolution

Chief Information Officer of MTN Nigeria, and recently appointed Executive, IT Core Design for MTN Group, Shoyinka Shodunke says Africa has a rare opportunity to lead and participate in the ongoing fourth digital revolution, provided it overcomes hesitation, legacy mindsets, and weak leadership.

Shoyinka Shodunke
The call was made known on Friday, at Tech Revolution Africa 2.0, during a keynote session titled “The Digital Economy Forecast for 2026.”
The conference, sponsored by, alongside David Ogebe, Chief Executive Officer of HOH, was designed to connect the full value chain of technology across the continent. It brought together talents, innovators, policymakers, startups, investors, and industry leaders to network, collaborate, discuss the future of technology, and drive innovation across Africa.
Speaking at the event, Shoyinkareferenced Africa’s historical experience with past industrial revolutions, the MTN CIO warned against repeating old mistakes.“Africa was completely missing from the first industrial revolution. In the second, we were only providers of raw materials, and in the third, we were merely consumers.
“Revolutions punish hesitation. When Africa hesitated in the first, second, and third revolutions, we lost out, and history punished us”, he said.
Shodunke stressed that the fourth digital revolution presents a different reality, driven by data, cloud computing, and talent rather than heavy capital investments.
“The inputs today are data, cloud, and talent. The factory now sits in the cloud. For the very first time, Africa has an opportunity not just to participate, but to lead, because the playing field has changed.” He stated.
He identified leadership, rather than capital or talent, as the biggest challenge facing Africa’s digital future. “Our biggest risk is not lack of capital or talent; it is leadership.”
Shodunke said: “This is not a time for comfort or committee meetings. It is a time for bold leadership that is willing to disrupt legacy products, legacy revenues, and even itself.”
Using MTN Nigeria as a case study, he noted that the company has moved beyond basic connectivity into cloud services, fintech, and artificial intelligence.
According to him, connectivity and data have become commodities, and the real value is in building intelligence on top of those commodities, where winners in this digital era would emerge.
He therefore urged African youths and innovators to act decisively.
His words: “History does not reward those who wait to be convinced. The time to act is now. Africa must not be left behind again; this time, we can set the trend for the fourth digital generation.”
While noting the visible growth of the platform, the transformation and revolution that have been carried out within a year, Shodunke commended the conference conveners for building a strong ecosystem for technology conversations in Africa.
Following his keynote session, the MTN CIO was honoured with the Pan-African Technology Leader of the Year award, in recognition of his impact and outstanding contributions to technology development across Africa and his consistent leadership in advancing the continent’s digital ecosystem.
Telecom
X Suffers Global Outage, Millions Barred from Access

Microblogging platform X has suffered widespread outage, leaving millions of users across multiple countries unable to access tweets.

Elon Musk
The disruption began with users in the UK initially reporting issues. Then, in Nigeria, after 1pm, Nigerians also noticed issues accessing X.
In the United States, over 42,000 users flagged similar problems, while more than 45,000 outage reports were recorded in Japan. Users in Canada, Australia, France and Germany also reported difficulties.
Many users said the website became stuck on the X logo or displayed an error message reading: “Something went wrong. Try reloading.” On the mobile app, feeds either failed to load or appeared blank, though prompts to subscribe to X Premium were still visible.
The platform, owned by Elon Musk, has not issued an official explanation.
Unlike other major social media networks, X does not operate a public system status page. Its developers’ platform, however, indicated that “all systems are operational”.
The outage marks the latest in a series of disruptions in recent months. Similar incidents occurred last month and late last year, including one linked to network issues at Cloudflare, which affected multiple websites globally.
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