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SeerBit New Merchant Dashboard: A Game-Changer for Business Efficiency

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In today’s competitive marketplace, businesses need advanced tools to drive operational efficiency and fuel growth. SeerBit, a leading Pan-African payment company, is addressing these needs with the launch of its new, feature-rich merchant dashboard, set to go live on October 1, 2024.

Omoniyi Kolade, CEO of SeerBit

Designed for simplicity and ease of use, the revamped dashboard offers enhanced features, robust analytics, and an improved user interface, transforming how businesses manage transactions and streamline operations for growth.

‘‘We are excited to announce the launch of our latest innovation—the Merchant Portal Version 3.0, going live on October 1, 2024,’’ disclosed Babajide Shoyebo, Senior Product Manager at SeerBit.

‘‘The Merchant Portal Version 3.0 — accessible via https://dashboardv3.seerbit.com — is the latest evolution of our platform, specifically engineered to provide merchants with state-of-the-art tools and features that enhance operational efficiency, user engagement and overall business performance. This version represents our commitment to innovation and excellence, equipping merchants with everything they need to succeed in a competitive marketplace. Whether you’re a merchant in the e-commerce business, travel and hospitality, healthcare, digital services, financial services, or even in the education sector, this new portal is designed to meet the needs of users across diverse industries and help you achieve seamless business management.’’

Below is an overview of what to expect from the new SeerBit merchant dashboard, including some of the game-changing features and benefits for businesses.

A Modern, User-Friendly Interface

Ease of use is central to the redesign of the new merchant dashboard. Navigating through the portal is quicker, smoother and more intuitive than ever before. The platform is designed to ensure that everything is accessible with just a few clicks. This intuitive design ensures that both tech-savvy users and those less familiar with digital tools can maximise the portal’s full potential. Users can view all transactions, manage customer accounts and stay on top of settlements – without a steep learning curve. The improved layout makes it easier to access key features like transaction reports, customer management, settlement reports, refund processing, and invoicing, enabling merchants to focus on what truly matters—running their businesses.

Powerful New Features to Drive Your Business Forward

In addition to existing features, such as seamless onboarding, transaction reports, dispute reports, payment link and recurring payment, etc., this latest release introduces two highly anticipated features – Split Settlement and Invoicing. These tools are designed to simplify financial management, improve operational efficiency, and offer users greater flexibility in handling complex transactions.

a. Split Settlement: Flexibility for Complex Transactions

The split settlement feature allows you to divide a single payment between multiple accounts without having to manually calculate or handle the split, reducing the risk of errors and improving transparency. This is a game-changer for businesses that work with multiple stakeholders or sub-merchants. For example, marketplaces or businesses with commission structures can easily allocate incoming payments to different parties.

Imagine running an online marketplace where sellers, service providers, and platform fees all need to be handled within a single transaction. Split settlement simplifies this process, allowing you to decide how payments should be distributed across the board. This provides you with more control over your finances, while also saving valuable time that would otherwise be spent on manual reconciliation. The automated process ensures transparency and accuracy, giving merchants full visibility into how funds are distributed, helping businesses avoid bottlenecks and delays in processing.

b. Invoicing: Streamline Your Billing Process

Managing invoices can be a time-consuming task for businesses, particularly those handling multiple clients and transactions. The invoicing feature simplifies this process by enabling merchants to effortlessly create, send and track invoices directly from the dashboard. With just a few clicks, you can generate professional invoices with detailed breakdowns, including customer information and payment details, ready to be shared with your clients—ensuring timely and hassle-free payments.

Each invoice is embedded with a payment link, allowing customers to make payments instantly. This eliminates the need for manual payment collection or time-consuming follow-up communication. You’ll also receive real-time notifications as payments are made, keeping you informed without the need to chase clients or manually monitor your accounts. Your complete transaction history is stored on the platform, enabling you to track each invoice and effectively manage your finances.

For service-based businesses such as freelancers and consultants, invoicing has never been easier. The automation reduces administrative tasks, freeing up more time to focus on growing your business. It also improves cash flow by enabling faster payment turnaround and minimising the risk of payment delays.

Why This Matters: Empowering Businesses for Growth

Further expounding the benefits of the new rollout, Shoyebo said: ‘‘At SeerBit, we believe that merchants need more than just a platform for transactions—they need a comprehensive business management tool.

‘‘Merchant Portal Version 3.0 does just that by offering enhanced flexibility, control and visibility into your day-to-day operations. The introduction of invoice and split settlement represents our commitment to helping businesses streamline payment processes, reduce operational costs and improve customer satisfaction. These new features are not just about making transactions easier—they’re about empowering merchants to grow,” he stated.

The new SeerBit merchant dashboard is live from October 1, 2024 and is accessible at https://dashboardv3.seerbit.com.

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Moody Says MTN, LIT Exposed to Currency Volatility, Inflation Risks in Nigeria, Others

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MTN and Liquid Intelligent Technologies (LIT) are exposed to inflation and currency depreciation in their South Africa, Zimbabwe and Nigerian markets, said Moody’s Ratings, adding though that regional telecoms operators stood to benefit from booming population and increased uptake of mobile services.

Moody Says MTN, LIT Exposed to Currency Volatility, Inflation Risks in Nigeria, Others

South African telecoms groups have forayed into regional markets, including MTN and Vodacom, where they are also running broadband and setting up mobile money services to broaden revenues and earnings.

However, for operators like MTN, exposure to exchange rates mainly comes from translating results into its rand reporting currency and from the dollar indexation element on its tower leases, especially in Nigeria, said Moody’s senior analyst, Lisa Jaeger.

It is less exposed to a currency mismatch between earnings and debt because it has shifted debt from dollars into rand and naira over the past two to three years and continues to raise debt in local currency at its subsidiaries,” noted Jaeger and other analysts in a new report by Moody’s on the Sub Saharan African telecommunications sector.

On the other hand, LIT – the independent fibre network operator – earns around 75% of its revenue in local currencies such as the Zimbabwe Gold South African rand. Most of LIT’s customer contracts “do not include any price escalation mechanisms, exposing LIT to inflation and currency depreciation” risks.

LIT’s contracts, however, leaves some room for price increases to cover for this as they can be renegotiated periodically, usually on an annual basis while in some countries these have to be approved by the local regulator, adding some regulatory risks and volatility to earnings.

In the case of MTN, in the 18 months to June 2024, the operator’s financial performance suffered significantly from depreciation in Nigeria’s naira.

MTN’s “naira earnings became worth less” when translated into rand, significantly contributing to its 20% drop in group revenue over the half-year period to the end of June.

To offset currency depreciation, mobile network operators operating in volatile markets such as in the case of MTN are resorting to raising tariffs in line with inflation, which is usually correlated to depreciation.

LIT’s strategy to reduce exposure to currency depreciation comes in the form of matching its rand earnings with rand-denominated debt.

However, there remains a mismatch between revenue earned in other local African currencies and its dollar-denominated debt for around 45% of earnings before interest, taxes, depreciation, and amortization (Ebitda) including Zimbabwe and around 20% of Ebitda when excluding Zimbabwe.

“Zimbabwe continues to experience high inflation and a weakening currency, even after the introduction of the new currency Zimbabwe gold (ZiG) in April 2024. Even though dollar availability has improved, there remain limitations on converting any cash generated in Zimbabwe into dollars and on moving it out of the country,” notes the Moody’s report on the regional telecoms sector.

 


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NCC Berates Starlink for Unauthorized Data Tariff Increase

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Nigerian Communications Commission (NCC) has refuted report by an online platform that it gave approval to Starlink to hike its Data tariff.

The commission in a statement released on Tuesday by Reuben Muoka, director, Public Affairs stated that the tariff hike did not receive the blessing of the commission, noting that the decision was unilaterally taken without its consent.

The statement reads, “The decision by Starlink to unilaterally review its subscription packages upwards did not receive the approval of the Nigerian Communications Commission (NCC).

“We were surprised that the company jumped the gun by announcing price changes after filing a request to the Commission seeking approval for price adjustment for which the Commission was yet to communicate a decision.

“The action of the company appears to be a contravention of Sections 108 and 111 of the Nigerian Communications Act (NCA) 2003, and Starlink’s Licence Conditions regarding tariffs.

“The Commission will, therefore, take appropriate enforcement measures against any action by a licensee that is capable of eroding the regulatory stability of the telecommunications industry”.


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NASENI Trains Procurement Officers, Others on Global Best Practices

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National Agency for Science and Engineering Infrastructure (NASENI) is organizing a 3-day procurement in-house training for all procurement and other relevant officers in NASENI system -wide to acquaint them with best procurement operations and in line with global practices.

The training will take place at the NASENI Headquarters, beginning from Tuesday 8th  to 10th October, 2024, targeted at building the capacity of procurement officers, and other select staff from Accounts, Audit, legal, Media, Planning and other officers involved in procurement activities in NASENI System-wide.

The Executive Vice Chairman/Chief Executive Officer, NASENI, Mr. Khalil Suleiman Halilu will deliver the keynote address while Olusegun Omotola, Ag. Director General/CEO, Bureau of Public Procurement will declare the in-house training officially open.

The training amongst other things aims at ensuring that NASENI is doing the right thing and adhering to 2007 Procurement Act, Manual and other vital information that will enable the Agency to continue on the right track and to utilize the right information at every given time, as far as procurement matters are concerned.

Speaking on the upcoming training, the Director of Procurement, Dr. Mohammed A. Mohammed said that the training is based on NASENI needs and to enable officers meet up with changes in technology and practices which are global phenomenon, especially against the backdrop of on-going transformation in the NASENI system.

He said, “Things are changing, and you need to change with time, technology is changing globally, you need to build your capacity. This training is based on NASENI Needs on procurement which is slightly different from other sectors.

“Almost 75-80 per cent of NASENI activities is based on science and engineering, our method of procurement, is a little different, from the ministry of works, raw materials, etc.  Again, you must build your capacity to be able to cope, which is why we are having this training, to build capacity in line with NASENI needs and mandate.”

According to him, building capacity is a continuous exercise and procurement is all about law end to end, adding that the officers working in procurement must be trained from time to time to equip them with new trends.

He also noted that with the Standard Operation Procedure globally and the World Bank new version on procurement, NASENI cannot work differently, it must key into global practices. He stated that 95 per cent of the resource persons for this training are from the Bureau of Public Procurement (BPP) as NASENI has an agreement with it, to assist in building the capacity of procurement and relevant officers in NASENI system-wide.

Also speaking on the upcoming in-house procurement training, Mr. Adekoya Olatunji, BPP consultant, said, that “the In-house training that is coming up in NASENI is very good, it will enable the officers to adhere strictly to procurement Act. What NASENI is doing is very good, so that the officers will do what they need to do very well”.

Highlights on some of the topics of the training with the theme: “Building the Best Procurement Operations in NASENI System-Wide” includes, Effective Procurement Practices & PPA, 2007, Procurement Planning, Procurement Record Keeping Procedures, Contract Agreement and Implications amongst others.


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