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SeerBit New Merchant Dashboard: A Game-Changer for Business Efficiency

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In today’s competitive marketplace, businesses need advanced tools to drive operational efficiency and fuel growth. SeerBit, a leading Pan-African payment company, is addressing these needs with the launch of its new, feature-rich merchant dashboard, set to go live on October 1, 2024.

Omoniyi Kolade, CEO of SeerBit

Designed for simplicity and ease of use, the revamped dashboard offers enhanced features, robust analytics, and an improved user interface, transforming how businesses manage transactions and streamline operations for growth.

‘‘We are excited to announce the launch of our latest innovation—the Merchant Portal Version 3.0, going live on October 1, 2024,’’ disclosed Babajide Shoyebo, Senior Product Manager at SeerBit.

‘‘The Merchant Portal Version 3.0 — accessible via https://dashboardv3.seerbit.com — is the latest evolution of our platform, specifically engineered to provide merchants with state-of-the-art tools and features that enhance operational efficiency, user engagement and overall business performance. This version represents our commitment to innovation and excellence, equipping merchants with everything they need to succeed in a competitive marketplace. Whether you’re a merchant in the e-commerce business, travel and hospitality, healthcare, digital services, financial services, or even in the education sector, this new portal is designed to meet the needs of users across diverse industries and help you achieve seamless business management.’’

Below is an overview of what to expect from the new SeerBit merchant dashboard, including some of the game-changing features and benefits for businesses.

A Modern, User-Friendly Interface

Ease of use is central to the redesign of the new merchant dashboard. Navigating through the portal is quicker, smoother and more intuitive than ever before. The platform is designed to ensure that everything is accessible with just a few clicks. This intuitive design ensures that both tech-savvy users and those less familiar with digital tools can maximise the portal’s full potential. Users can view all transactions, manage customer accounts and stay on top of settlements – without a steep learning curve. The improved layout makes it easier to access key features like transaction reports, customer management, settlement reports, refund processing, and invoicing, enabling merchants to focus on what truly matters—running their businesses.

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Powerful New Features to Drive Your Business Forward

In addition to existing features, such as seamless onboarding, transaction reports, dispute reports, payment link and recurring payment, etc., this latest release introduces two highly anticipated features – Split Settlement and Invoicing. These tools are designed to simplify financial management, improve operational efficiency, and offer users greater flexibility in handling complex transactions.

a. Split Settlement: Flexibility for Complex Transactions

The split settlement feature allows you to divide a single payment between multiple accounts without having to manually calculate or handle the split, reducing the risk of errors and improving transparency. This is a game-changer for businesses that work with multiple stakeholders or sub-merchants. For example, marketplaces or businesses with commission structures can easily allocate incoming payments to different parties.

Imagine running an online marketplace where sellers, service providers, and platform fees all need to be handled within a single transaction. Split settlement simplifies this process, allowing you to decide how payments should be distributed across the board. This provides you with more control over your finances, while also saving valuable time that would otherwise be spent on manual reconciliation. The automated process ensures transparency and accuracy, giving merchants full visibility into how funds are distributed, helping businesses avoid bottlenecks and delays in processing.

b. Invoicing: Streamline Your Billing Process

Managing invoices can be a time-consuming task for businesses, particularly those handling multiple clients and transactions. The invoicing feature simplifies this process by enabling merchants to effortlessly create, send and track invoices directly from the dashboard. With just a few clicks, you can generate professional invoices with detailed breakdowns, including customer information and payment details, ready to be shared with your clients—ensuring timely and hassle-free payments.

Each invoice is embedded with a payment link, allowing customers to make payments instantly. This eliminates the need for manual payment collection or time-consuming follow-up communication. You’ll also receive real-time notifications as payments are made, keeping you informed without the need to chase clients or manually monitor your accounts. Your complete transaction history is stored on the platform, enabling you to track each invoice and effectively manage your finances.

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For service-based businesses such as freelancers and consultants, invoicing has never been easier. The automation reduces administrative tasks, freeing up more time to focus on growing your business. It also improves cash flow by enabling faster payment turnaround and minimising the risk of payment delays.

Why This Matters: Empowering Businesses for Growth

Further expounding the benefits of the new rollout, Shoyebo said: ‘‘At SeerBit, we believe that merchants need more than just a platform for transactions—they need a comprehensive business management tool.

‘‘Merchant Portal Version 3.0 does just that by offering enhanced flexibility, control and visibility into your day-to-day operations. The introduction of invoice and split settlement represents our commitment to helping businesses streamline payment processes, reduce operational costs and improve customer satisfaction. These new features are not just about making transactions easier—they’re about empowering merchants to grow,” he stated.

The new SeerBit merchant dashboard is live from October 1, 2024 and is accessible at https://dashboardv3.seerbit.com.

 

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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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NCC Leads Tecno, Hyperspace, Digital Realty To NITRA Forum On Scientific Innovation

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The need for Nigeria to think outside the box in its need to drive towards global relevance with innovations and scientific developments will be on the front burner at the NITRA Innovative & Scientific Conference scheduled to hold on Thursday July 23, 2026 in Ikeja, Lagos.

NCC Leads Tecno, Hyperspace, Digital Realty To NITRA Forum On Scientific Innovation

NITRA

The Nigerian Communications Commission (NCC) will lead other delegates to discuss and take far-reaching decisions at the event, which has its theme as “Bridging Nigeria’s Digital Divide With Scientific Innovation”.

Other companies that have indicated interest in partnering with NITRA include mobile communications company, Tecno; Africa’s premier end-to-end AI solutions company, Hyperspace; and telecommunications data infrastructure company, Digital Realty.

Speaking on the proposed event, the Chairman, Nigeria Information Technology Reporters Association (NITRA), Chike Onwuegbuchi noted that the event will seek to create a platform for government and private organisations to deliberate on policies around scientific innovations in Nigeria, challenges, place of indigenous and foreign collaboration, roles of each stakeholder, and grassroots development in that regard, among others.

According to him: “The Federal government, with series of programmes and partnerships, has established the urgent need to create an ecosystem that thrives on scientific innovation, breeding institutions and individuals with a target of placing the country at the fore-front of Next-Gen development.

It is a known fact that digital and scientific innovations are crucial, not only to the survivability of a nation, but also to the sustainability of its growth and development, with significant effect on economic strength, global image, defense and security, government capabilities to function, and public health and safety, communication and digital footprint, among others.

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The federal government is actively driving scientific innovation to foster economic diversification and build a $1 trillion economy by 2030. Efforts are heavily focused on commercializing research, establishing massive research funds, and funding strategic infrastructure, particularly in technology, biotechnology, and healthcare. Core government initiatives and policies include the newly instituted National Research and Innovation Development Fund (NRIDF), which aims to mobilize about $500 million annually to support research and the commercialization of scientific outputs; and the Nigeria Genomic City, a multi-ministerial initiative aimed at transforming Nigeria into a leading hub for genomics, precision medicine, and biotechnology. It is designed to protect indigenous data, stimulate artificial intelligence in health, and develop a highly skilled scientific workforce.

According to the General Secretary of NITRA, Mr. Chidiebere Nwankwo, the forum will also be a vehicle to propagating the views of decision makers to the public, thereby furthering the cause of public awareness and information dissemination on the topic.

The focus, he said will be on how Nigeria can sustain digital innovative growth and scientific development in Nigeria

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Jarvis Raises Network Reliability Concerns @MTN Nigeria’s Data on Trial Event

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Concerns over network reliability and its impact on Nigeria’s growing creator economy took centre stage at MTN Nigeria’s Data on Trial event, where content creator and streamer, Jarvis, challenged telecommunications operators to improve connectivity for digital creators.

Jarvis Raises Network Reliability Concerns @MTN Nigeria's Data on Trial Event

Speaking during the event, Jarvis asked whether there were locations in Nigeria where uninterrupted internet connectivity could support real-life (IRL) streaming without network disruptions.

“Are there places where there is no breakage when streaming IRL?” she asked.

Her question highlighted the challenges faced by content creators who depend on stable internet services for live streaming, content uploads and real-time engagement with audiences.

Responding, MTN Nigeria’s Chief Technical Officer, Mr Yahaya Ibrahim, said network performance depends on several factors, including location, network coverage, device capability and the number of users connected to a particular base station.

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He noted that operators continue to invest in expanding network capacity to meet the growing demand for data services.

Earlier, MTN’s General Manager, Network Performance and Quality Assurance, Mr Michael Ndukwe, explained the evolution of mobile network technology in Nigeria, from first-generation (1G) services to the current fifth-generation (5G) technology.

According to him, each phase of technological advancement has significantly increased network capacity and enabled new digital services.

Ndukwe cited Nigerian Communications Commission (NCC) data showing that Nigerians consumed about 13.2 million terabytes of data in 2025.

He added that data usage reached approximately 4.06 million terabytes in the first quarter of 2026, reflecting the country’s increasing reliance on digital platforms and online services.

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According to him, the growth is being driven by wider adoption of 4G and 5G networks, increased smartphone penetration, the proliferation of smart devices and expanding use of social media platforms.

Participants at the event noted that as more Nigerians build businesses and careers around digital content, access to reliable and high-speed internet has become critical to sustaining the country’s digital economy and creator ecosystem.

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Data On Trial: Why MTN Chose Transparency Over Corporate Silence

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In an era where customer complaints about data consumption often play out on social media, MTN Nigeria took an unusual step. Rather than issue another statement, the company opened its doors and invited critics, customers, influencers and journalists to interrogate its operations at the Data On Trial in Lagos.

Data On Trial: Why MTN Chose Transparency Over Corporate Silence

Dr Karl Toriola, MTN Nigeria

The session offered a rare glimpse into the realities behind Nigeria’s digital economy. MTN Nigeria CEO, Dr Karl Toriola, acknowledged public concerns and encouraged participants to ask difficult questions. “Give it to us as hard as you can. Ask us the most difficult questions, don’t hold back,” he said. The company used the platform to explain how factors such as automatic cloud backups, video streaming and app settings contribute significantly to data consumption, issues many users often overlook.

Beyond addressing consumer concerns, MTN shed light on the scale of investment required to keep Nigeria connected. Toriola disclosed that the company invested close to ₦1 trillion in network infrastructure last year and plans to exceed that figure this year. He explained that these investments support network expansion, improved capacity and service delivery for millions of Nigerians across the country.

The session also highlighted MTN’s commitment to accountability. Company executives explained that MTN’s billing systems are independently audited and reviewed by regulators to ensure accuracy and fairness. “What we are saying authoritatively is we will never deliberately shortchange you on the consumption of your data,” Toriola stated, reaffirming the company’s position on customer trust and transparency.

More than a defence of its network, Data On Trial reflected a company willing to engage openly with the people it serves. At a time when digital connectivity has become central to everyday life, MTN’s decision to answer tough questions in public signalled a broader commitment to transparency, customer education and continuous investment in Nigeria’s digital future.

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