Telecom
SeerBit New Merchant Dashboard: A Game-Changer for Business Efficiency
In today’s competitive marketplace, businesses need advanced tools to drive operational efficiency and fuel growth. SeerBit, a leading Pan-African payment company, is addressing these needs with the launch of its new, feature-rich merchant dashboard, set to go live on October 1, 2024.
Omoniyi Kolade, CEO of SeerBit
Designed for simplicity and ease of use, the revamped dashboard offers enhanced features, robust analytics, and an improved user interface, transforming how businesses manage transactions and streamline operations for growth.
‘‘We are excited to announce the launch of our latest innovation—the Merchant Portal Version 3.0, going live on October 1, 2024,’’ disclosed Babajide Shoyebo, Senior Product Manager at SeerBit.
‘‘The Merchant Portal Version 3.0 — accessible via https://dashboardv3.seerbit.com — is the latest evolution of our platform, specifically engineered to provide merchants with state-of-the-art tools and features that enhance operational efficiency, user engagement and overall business performance. This version represents our commitment to innovation and excellence, equipping merchants with everything they need to succeed in a competitive marketplace. Whether you’re a merchant in the e-commerce business, travel and hospitality, healthcare, digital services, financial services, or even in the education sector, this new portal is designed to meet the needs of users across diverse industries and help you achieve seamless business management.’’
Below is an overview of what to expect from the new SeerBit merchant dashboard, including some of the game-changing features and benefits for businesses.
A Modern, User-Friendly Interface
Ease of use is central to the redesign of the new merchant dashboard. Navigating through the portal is quicker, smoother and more intuitive than ever before. The platform is designed to ensure that everything is accessible with just a few clicks. This intuitive design ensures that both tech-savvy users and those less familiar with digital tools can maximise the portal’s full potential. Users can view all transactions, manage customer accounts and stay on top of settlements – without a steep learning curve. The improved layout makes it easier to access key features like transaction reports, customer management, settlement reports, refund processing, and invoicing, enabling merchants to focus on what truly matters—running their businesses.
Powerful New Features to Drive Your Business Forward
In addition to existing features, such as seamless onboarding, transaction reports, dispute reports, payment link and recurring payment, etc., this latest release introduces two highly anticipated features – Split Settlement and Invoicing. These tools are designed to simplify financial management, improve operational efficiency, and offer users greater flexibility in handling complex transactions.
a. Split Settlement: Flexibility for Complex Transactions
The split settlement feature allows you to divide a single payment between multiple accounts without having to manually calculate or handle the split, reducing the risk of errors and improving transparency. This is a game-changer for businesses that work with multiple stakeholders or sub-merchants. For example, marketplaces or businesses with commission structures can easily allocate incoming payments to different parties.
Imagine running an online marketplace where sellers, service providers, and platform fees all need to be handled within a single transaction. Split settlement simplifies this process, allowing you to decide how payments should be distributed across the board. This provides you with more control over your finances, while also saving valuable time that would otherwise be spent on manual reconciliation. The automated process ensures transparency and accuracy, giving merchants full visibility into how funds are distributed, helping businesses avoid bottlenecks and delays in processing.
b. Invoicing: Streamline Your Billing Process
Managing invoices can be a time-consuming task for businesses, particularly those handling multiple clients and transactions. The invoicing feature simplifies this process by enabling merchants to effortlessly create, send and track invoices directly from the dashboard. With just a few clicks, you can generate professional invoices with detailed breakdowns, including customer information and payment details, ready to be shared with your clients—ensuring timely and hassle-free payments.
Each invoice is embedded with a payment link, allowing customers to make payments instantly. This eliminates the need for manual payment collection or time-consuming follow-up communication. You’ll also receive real-time notifications as payments are made, keeping you informed without the need to chase clients or manually monitor your accounts. Your complete transaction history is stored on the platform, enabling you to track each invoice and effectively manage your finances.
For service-based businesses such as freelancers and consultants, invoicing has never been easier. The automation reduces administrative tasks, freeing up more time to focus on growing your business. It also improves cash flow by enabling faster payment turnaround and minimising the risk of payment delays.
Why This Matters: Empowering Businesses for Growth
Further expounding the benefits of the new rollout, Shoyebo said: ‘‘At SeerBit, we believe that merchants need more than just a platform for transactions—they need a comprehensive business management tool.
‘‘Merchant Portal Version 3.0 does just that by offering enhanced flexibility, control and visibility into your day-to-day operations. The introduction of invoice and split settlement represents our commitment to helping businesses streamline payment processes, reduce operational costs and improve customer satisfaction. These new features are not just about making transactions easier—they’re about empowering merchants to grow,” he stated.
The new SeerBit merchant dashboard is live from October 1, 2024 and is accessible at https://dashboardv3.seerbit.com.
Association of Telecommunications Companies of Nigeria (ATCON), has raised the alarm over a diesel supply crisis caused by an ongoing strike by the National Union of Petroleum and Natural Gas Workers (NUPENG).
Mr Tony Emoekpere, president, ATCON in a statement said that the fuel supply disruption is critically affecting telecom base stations, pushing them to the brink of a shutdown and threatening millions of mobile and internet users in the region.
“This strike, which stems from the persistent harassment of tanker and petroleum product drivers by police officers in Lagos State, has effectively halted all truck loading operations and fuel movements,” Emoekpere stated.
He explained that diesel supply to telecom infrastructure has been severely impacted, leaving critical sites with dangerously low fuel levels.
According to him, if urgent measures are not taken, the situation could escalate into a full-blown network blackout, disrupting essential services, including mobile and internet access, business operations, emergency response systems, and daily communications.
ATCON has called on the governors of Lagos and Ogun states to intervene immediately by facilitating the release of diesel from depots to telecom operators to prevent further deterioration of the situation.
“This is not just a telecom issue—it is a national emergency that could cripple economic activities and compromise public safety,” Emoekpere stressed.
The association also appealed to security agencies and petroleum unions to resolve the crisis swiftly to safeguard Nigeria’s connectivity and economic stability.
ATCON emphasised that a prolonged disruption in fuel supply to telecom infrastructure could have far-reaching consequences for both businesses and individuals who rely on stable communication networks for daily operations.
In 2023, Nigerians spent a total of about ₦5.3 trillion on telecommunications services, which includes calls, data, SMS, and other telecom services, according to the Leadership.
Specifically for voice calls, Nigerians made approximately 408.5 billion minutes of local calls, generating around ₦3.28 trillion from outgoing calls and ₦3.23 trillion from incoming calls, totaling about ₦6.51 trillion in call-related revenue according to projections based on 2023 call volumes and tariff data.
However, the ₦5.3 trillion figure represents the overall telecom sector revenue, with voice calls being a major component but also including data and other services.
For individual spending, MTN subscribers spent an average of ₦2,508 monthly on voice calls in 2023, showing a 14.4% increase from 2022, while Airtel customers spent about ₦1,694 monthly on voice calls.
Total telecom spending (calls, data, SMS, etc.): ₦5.3 trillion in 2023
Estimated revenue from voice calls alone: around ₦6.5 trillion based on call minutes and tariffs
Average monthly spending on calls per subscriber: ₦1,694 to ₦2,508 depending on the network
Nigeria’s corporate elite gathered recently to bid farewell to one of the nation’s most influential business titans, Dr. Pascal Gabriel Dozie.
The Nigerian Exchange Group’s headquarters in Marina, Lagos, played host to an ‘Afternoon of Tributes’ that saw industry captains, financial moguls, and family members celebrate the extraordinary legacy of a man who helped reshape Nigeria’s economic landscape.
MTN Nigeria Chairman, Dr. Ernest Ndukwe, captured the mood of the gathering when he described the late Dozie as “a visionary leader, a true patriot, and a trailblazer” whose impact continues to reverberate across Nigeria’s business terrain.
“Thanks to his remarkable foresight and unwavering dedication, MTN Nigeria didn’t just find its footing—it soared,” Ndukwe told the distinguished audience.
“Today, it stands not only as the largest telecommunications company in the country but also as one of the most highly valued corporations on the NGX Premium Board.”
The symbolic bell-ringing ceremony—a highlight of the event—paid homage to Dozie’s pivotal role in transforming both Nigeria’s capital market and telecommunications sector.
Speaker after speaker painted the portrait of a man whose influence transcended conventional boundaries. Beyond founding Diamond Bank and steering MTN Nigeria to unprecedented heights, Dozie was celebrated for embodying the rare combination of business acumen and ethical leadership.
Throughout the afternoon, the late business icon was remembered not merely as a successful entrepreneur but as a nation-builder whose contributions spanned critical sectors from banking and telecoms to public policy and education.
More than his corporate achievements, however, it was Dozie’s personal qualities that dominated tributes—his uncompromising integrity, innovative thinking, disarming humility, and lifelong commitment to service.
As the event concluded, it became clear that the gathering was more than a memorial—it was a celebration of possibilities, a testament to what can be achieved when purpose meets passion and when leadership is firmly rooted in service to others.
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