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Service Providers/Mobile Manufacturers’ Partnership, Transformational- Accenture

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The emergence and growth of digital technologies is one that has had a fast move in the world and has been quickly bought over by individuals, firms, industries and governments.

Also, the advent of digital technology has brought about new ways to communicate, interact and transact business.

An Accenture 2015 Digital Consumer Survey, however reveals that consumers find smart devices increasingly relevant to their lives, and are inspired by the possibilities of the connected world.

Another Accenture research also goes to show that large enterprises believe that digital technologies are a good potential for business transformation.

Knowing that communication is key not only for inter-personal communication but business as well, digital technology has changed the face of business communication with the ubiquitous nature of the internet, instant messaging, teleconferencing and even telecommuting have become possible.

In Nigeria, there has been a proliferation of digital activities with the high penetration of smartphones and tablets.

Studies show that strong global and indigenous mobile manufacturers in Nigeria are now giving in-depth attention to the smartphones and tablet divisions as against the computer.

In the Nigerian market, the activities of service providers are regulated by the Nigerian Communications Commission (NCC). 

This high penetration of mobile devices is attributable to the laudable benefits it brings to end users; individuals and businesses alike.

It has helped individuals build a large network of people, create new ways for interaction and has aided communication by taking away the barrier of space and time.

For organisations, they have learnt new ways to conduct business, reduce employee work load, collaborate with other organisations and outsource jobs irrespective of location.

These are just a few of the advantages digital technology has brought to Nigeria and the world at large.

Holistically, digital technologies are now mainstays in the business world with some organisations even having the role of a “Chief Digital Officer”.

Thus mobile manufactures and Service Providers (SP) have become indispensable in our daily lives.

With the functionality digital technology plays in our world, conferences are held round the globe to discuss issues pertaining to this industry.

The challenges they face, successes recorded and the way forward. It is also an opportunity to make business deals and network. From the 2nd to the 5th of March, 2015; Barcelona Spain, played host to this year’s World Mobile Congress (WMC), which has become a Mecca to anyone interested in things relating to the internet.

Mobile manufacturers also use these events as an avenue to launch their flagship products. South-Korean conglomerate Samsung, launched its Samsung S6 and S6 Edge at the 2015 WMC.

Jim Bailey, group managing director Accenture Digital –Mobility at the 2015 WMC said, “insurance and financial services industry now want to connect everything to the internet, because they see it as an ‘insurable’ opportunity”.

With the potential of digital technology to transform business and thus the economy at large,a unique partnership with mobile telephony manufacturers (MTMs) and service providers should be considered.

Though it may seem like the functions of mobile manufacturers and service providers are clearly different in the business of digital technologies, a collaboration with both parties can transform not just individual lives but the face of business.

Mobile manufacturers should continually design, manufacture and sell wireless technological equipment that allow for seamless business transactions and interactions.

And on the other hand, service providers should ensure that information is efficiently and effectively transmitted.

The benefits of this partnership are innumerable with some including the ability to create new revenue opportunities, increase product and service development speed, an increase in customer engagement and also help create new markets for business.

However, these two key players in the world of digital technology are poised with some short comings.

The issue of security is one that cannot be over flogged in the digital ecosystem.

In recent times, there have been problems of authorization and authentication; with intruders gaining access to secured networks and information (hacking).

Nonetheless, there are a range of security measures and applications available to individuals and firms.

Organisations like the Centre for Internet Security help combat insecurity in the digital world.

In an Accenture global consumer survey, it was discovered that consumers believe that the use of a single service provider to manage communication and entertainment products and services aids security. Tom Loozen, managing director and global Communications Industry lead, Accenture said, “Consumers’ preferences for a single, trusted provider also place SP networks in the spotlight”.  He further goes to say that “this can be a distinct advantage for SPs, because they can combine their expertise in building and managing IP networks with their increased capabilities to develop and deliver new, customer-focused services that incorporate data analytics for highly personalized services. As a result, SPs are positioned to do well in the digital ecosystem.”

However, in Nigeria this is not the case as individuals and organisations use different SPs on their different devices.

Businesses may stand on the fact that the use of different SPs makes it easier to connect with their customers.

Also connected to this is the issue of signals in different areas in Nigeria. Due to the terrain of the country, the networks provided by some SPs may or may not work in some locations.

Thus it may be wise to employ the services of more than one SP in order to be within reach at all times.

Conclusively, organisations must see digital security holistically, treating them as an extension of wider organisation security on an ongoing basis.”

Another hindrance to the advancement of digital technology in business is the complexity associated with using them. People who possess technological devices consider using and managing them a herculean task.

However, Loozen posited that “SPs who establish themselves as ‘trusted providers,’ enabling customers’ products to function effectively within this ecosystem are not only providing a valuable service, but helping drive digital for mass adoption.”

Closely associated with this is the fact that organisations have difficulties in building technological partnership due to the pervasive nature of digital technology. Thus the partnership between mobile manufacturers and service providers will help bridge this gap, and hence remove the difficulties inherent in creating the right partnership in the digital ecosystem.

Loozen also added that “consumers are considering service providers as their facilitators for the digital goals they aim to achieve and as such have an important role to play in the move to the digital age”.

The Nigerian digital ecosystem is a constantly growing field with mobile technology being at the forefront.

NCC as at 2014, put the total number of smartphones in the country at 12 million. This buttresses the point that Nigeria is a viable ground for software engineers, applications developers and technological gurus to invest in, in order to meet the ever evolving needs of digital Nigeria.

Digital technologies have been instrumental in transforming business and industries round the globe and thus mobile manufacturers and service providers who have a key role to play should endeavour to make this trend void of all technicalities and difficulties in order to get the buy-in of organisations in order to make this global village a better place.

 


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E-Business

Firm Discovered a New Corporate Phishing Technique using a Popular AI Web Development Platform

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Kaspersky has discovered that attackers have begun exploiting another legitimate service for malicious purposes – this time it is Tencent EdgeOne Pages, a platform for creating and hosting web applications.

Attackers are misusing its capabilities to generate phishing emails targeting corporate users. Previously Kaspersky has described similar attacks leveraging Google services and web applications generated by Bubble, an AI-powered app builder, to hunt for corporate credentials.

Employees across multiple industries including the industrial sector, sales, and government are among the targets. The goal of the attack is to steal login credentials for corporate resources. Over the past 30 days, the company’s experts have detected more than 8,000 phishing emails using this tactic, including messages in English, Korean, and Russian.

The Tencent EdgeOne Pages service is positioned as a platform for quickly creating and deploying web applications using AI. Scammers misuse it to generate and publish phishing pages in minutes with virtually no web development skills.

Attackers host phishing pages on EdgeOne’s legitimate cloud infrastructure and use trusted domains. As a result, such sites appear to be established and secure to many protective solutions, complicating the detection of such attacks.

How the attack begins

The user receives an email from the alleged “corporate email support team”. The message states that the account login credentials will expire in 48 hours, and that failure to update them may result in problems receiving or sending emails.

To avoid restrictions, the user is prompted to click a link and enter relevant information. Phishing emails are not limited to this narrative, and could deliver any corporate message, such as a message from the HR department or a notification of a received document that should be downloaded.

Clicking the link in the email opens a page with a form for entering the victim’s name, email address, and password. It is a simple design, with virtually no additional elements.

After the user enters their login and password, the data is transferred to a server controlled by the attackers.

“We are seeing a continuation of the trend in which attackers use AI and no-code platforms as part of their phishing infrastructure. We’ve previously observed a similar scheme using the Bubble platform, and here we have yet another example.

“While the communication used in these phishing attacks is typical and has been used before multiple times, the attack technique itself significantly lowers the barrier to entry for attackers and accelerates the creation of phishing resources.

“Previously this required at least basic web development skills, but now an infrastructure for fraudulent emails can be created in minutes,” comments Roman Dedenok, Anti-Spam Expert at Kaspersky.


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Kaspersky Report Shows Early 2026 Witnessed an Increase in Cyberattacks on the Manufacturing Sector

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According to a new Kaspersky ICS CERT report, in Q1 2026 the percentage of industrial control systems (ICS) on which malicious objects were blocked reached 19.6% globally. Kaspersky security solutions blocked malware from 10,052 different malware families of various categories on industrial automation systems.

Regionally, the share of ICS computers that were attacked ranged from 27.4% in Africa to 9.1% in Northern Europe. Compared to the previous quarter, attacks on the manufacturing sector in Q1 increased in multiple regions, including in Europe and Asia.

Regional split

In terms of overall numbers across all industry sectors, five regions saw an increase in the share of attacked ICS computers in Q1 2026 compared to the previous quarter. These were Southern Europe, Russia, Northern Europe, Canada and Africa.

Industries

In Q1, biometric systems traditionally placed first in terms of the share of ICS computers on which malicious objects were blocked, at 26.4%. These systems commonly have Internet access, are used for email, and, in many cases, have minimal cybersecurity controls within the organisations that use these systems.

Regionally, Southern Europe leads the ranking based on the percentage figures for biometric systems, at 35.15%. Africa follows at 29.58%, and Central Asia comes in third at 28.53%.

In the manufacturing industry, Southeast Asia ranks first among regions in terms of the percentage of ICS computers attacked (23.21%), followed by Africa (21.36%) and South Asia (20.13%).

In 2025, Kaspersky and VDC Research estimated that in just the first three quarters of 2025 cyberattacks on manufacturing organisations via ransomware could have generated over $18 billion globally in losses. Actual business losses could have been even higher when factoring in supply-chain disruptions, reputational damage, and recovery expenses.

“Legacy operational technology systems remain deeply embedded in manufacturing environments, which makes them vulnerable. Supply chain complexity and branching of the trusted partner network expands the attack surface beyond the network perimeter.

Attackers are realising that targeting OT assets of an industrial enterprise is not rocket science, which is why factory shutdowns bring massive financial losses,” commented Evgeny Goncharov, Head of Kaspersky ICS CERT.

 


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E-Business

NDPC, Meta Launch 2-Year M-SIDP after Regulatory Settlement

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Nigeria Data Protection Commission (NDPC) has launched the Meta-Supported Initiatives for Data Protection (M-SIDP), a strategic programme aimed at strengthening data privacy awareness, regulatory compliance and institutional capacity across Nigeria’s digital ecosystem.

NDPC, Meta Launch 2-Year M-SIDP after Regulatory Settlement

The initiative follows the conclusion of regulatory proceedings involving Meta Platforms Inc., the parent company of Facebook, Instagram and WhatsApp, over concerns relating to the processing of personal data belonging to Nigerian users. The matter was resolved in 2025 through a court-approved settlement.

Under the agreement, Meta committed to supporting a two-year programme of public-facing data protection measures designed to advance the objectives of the Nigeria Data Protection Act (NDP Act) 2023, the General Application and Implementation Directive (GAID), and the NDPC Strategic Roadmap and Action Plan (SRAP) 2023–2027.

Announcing the initiative, the Commission said the programme would strengthen safeguards for data subjects while promoting responsible data processing practices among organisations operating in Nigeria.

According to a statement signed by Itunu Dosekun, head of the NDPC Media Unit, the programme will focus on governance, research and development, safety and sustainability mechanisms for technology ecosystems, capacity building for Data Protection Officers (DPOs) and Data Protection Compliance Organisations (DPCOs), as well as public awareness campaigns targeted at vulnerable groups.

The Commission stated, “As part of the settlement, Meta committed to supporting a two-year programme of public-facing data protection measures that aligns with the objectives of the Nigeria Data Protection Act, 2023 (NDP Act), the NDP Act General Application and Implementation Directive (GAID) and the NDPC Strategic Roadmap and Action Plan (SRAP) 2023–2027.”

The NDPC stressed that the settlement does not limit its regulatory authority.

“Nothing in this settlement limits the Commission’s independent statutory powers as we continue to exercise our regulatory mandate in relation to data processing activities in Nigeria, in accordance with the NDP Act and other applicable laws,” it stated.

The development comes amid rising global scrutiny of technology companies over data privacy practices, with regulators in regions including the European Union and the United States tightening enforcement against breaches and non-compliance.

Nigeria has also intensified efforts to strengthen its privacy framework following the enactment of the Nigeria Data Protection Act in 2023, which established the NDPC as an independent regulator empowered to monitor compliance, investigate violations and impose sanctions.

Industry experts warn that increasing digital adoption across banking, telecommunications, e-commerce, healthcare and public services has heightened risks of identity theft, cybercrime and unauthorised data sharing.

The NDPC has in recent years stepped up enforcement actions against organisations that violate data protection rules, while also expanding accreditation for Data Protection Compliance Organisations and training for privacy professionals.

The Meta-supported initiative is expected to address gaps in public awareness and technical capacity, while also supporting research and policy development on emerging issues such as artificial intelligence, cross-border data transfers and platform governance.

The Commission said it would provide periodic updates on the implementation of the programme and called on stakeholders to support efforts to build a secure, transparent and accountable privacy ecosystem in Nigeria.


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